Hotel Plaza Morelos

Property class: 3.5

Choose dates to view prices

You can look forward to free continental breakfast, a terrace, and a coffee shop/cafe at Hotel Plaza Morelos. Be sure to enjoy a meal at the two on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry

Room options

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Showing 3 of 3 rooms

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Room

Individual Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Room

Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room

Room

Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Toluca, Hotel Plaza Morelos is in the city center. Portales de Toluca Shopping Center and Galerias Toluca are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Nevado de Toluca National Park and Metropolitan Bicentennial Park. Planetario Parque de la Ciencia Fundadores and The Cosmovitral are also worth visiting. Visit our Toluca travel guide
Map
Aquiles Serdan No. 115, Col. La Merced, Toluca, MEX, 50080

What's nearby

  • A street with a blue building, a white building with a 'Museo Jose M. Velasco' sign, and a 'Museo' sign on a pole.
    Jose Maria Velasco Museum
    3 min walk - 0.3 km
  • A historic church with a bell tower and dome, surrounded by urban streets and pedestrians.
    San Jose de Toluca Cathedral
    5 min walk - 0.5 km
  • A glasshouse with colorful stained glass ceilings and a central fountain surrounded by vibrant flowers.
    The Cosmovitral
    9 min walk - 0.8 km
  • Portales de Toluca Shopping Center
    3 min walk - 0.3 km
  • Nemesio Díez Stadium
    14 min walk - 1.2 km

Getting around

  • Toluca Centro Station
    13 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    28 min drive

Restaurants

  • La Vaquita Negra Del Portal
    3 min walk
  • McDonald's
    5 min walk
  • La Bartola
    2 min walk
  • Café Con Leche Sucursal 5 De Febrero
    4 min walk
  • Portal Central
    3 min walk

About this property

Hotel Plaza Morelos

  • Hotel located in Toluca City-Centre
  • Take advantage of free continental breakfast, a terrace, and a coffee shop/cafe at Hotel Plaza Morelos. Be sure to enjoy a meal at the two on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • Smoke-free premises, a 24-hour front desk, and luggage storage
    • Tour/ticket assistance, a front-desk safe, and a computer station
  • Room features
  • All 56 rooms boast comforts such as free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch plasma TVs with cable channels
    • Daily housekeeping, desks, and phones

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Frequently asked questions

Is Hotel Plaza Morelos pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Plaza Morelos?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Plaza Morelos?

Check-out is at noon.

Where is Hotel Plaza Morelos located?

Located in Toluca City-Centre, this hotel is within a 5-minute walk of Plaza de los Mártires, Portales de Toluca Shopping Center, and San Jose de Toluca Cathedral. Jose Maria Velasco Museum and Felipe Santiago Gutierrez Museum are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Plaza Morelos Reviews

7.6

Good

8.2

Cleanliness

8.6

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 14 out of 47 reviews
Rating 8 - Good. 17 out of 47 reviews
Rating 6 - Okay. 10 out of 47 reviews
Rating 4 - Poor. 4 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Normal

Todo bien
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo súper bien ambiente agradable personal muy amable Desayuno muy rico
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el trato del personal del hotel muy amables
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpieza y comodidad

Lugar limpio y seguro
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación Buena relación precio servicio Limpieza servicio de cable excelente
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Realmente muy recomendable muy buena atención y servicio muchas gracias
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy atento y agradable.
Stayed 1 night in Nov 2021
Verified review

6/10 Okay

Liked: Cleanliness
En las descripciones del hotel dice que tienen camas queen, así fue mi reservación y llegando en recepción nos dijeron que solo cuentan con camas matrimoniales, deben actualizar y poner las habitaciones que realmente ofrecen y no mentir, lo único bueno es la ubicación
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy Buena opción, limpio comido y con restaurante!
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Bastante limpio, las mucamas y porteros muy agradable, comida buena en restaurante. El telefono publicado en hoteles.com no sirve, encontre otro numero y confirme el registro.
Stayed 3 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy limpio, personal muy amable, exelente ubicación
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, cómodo y bien ubicado.
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, muy amable el personal
Stayed 1 night in May 2021
Verified review

8/10 Good

Disliked: Cleanliness
El cesto de basura había un cubre bocas usado y al regresar la habitación estaba sin seguro?
Stayed 1 night in Apr 2021
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Chinches en mi habitación

Es un lugar agrade le, lo desagradable es que en mi habitación había chinches
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Un hotel muy agradable que cuenta con cafetería y ensalada. Lo único que les sugiere es agregar más iluminación a los cuartos, y también ventilación.
Stayed 1 night in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sencillo limpio y cómodo

Un hotel con excelente ubicacion en el centro. Sencillo pero limpio y cómodo. Con todo lo necesario
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Las instalaciones son muy cómodas y con buena ubicación, sin embargo me tocó la habitación 212 pero
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Decepcinante.

Excelente por su ubicación centrica. Es lo unico favorable. Las habitaciones son pequeñas e incomodas. Las televisiones son del año de la canica y no funcionan. La luz es super insuficiente, una vela me alumbra más. Se nota que solo asean las habitaciones después de ser desocupadas, mientras están ocupadas ni quien se preocupe por asearlas; el baño a parte de viejo y sucio, la regadera no sirve, tuve que esperar media hora para el agua caliente, a parte de que tuve que ir hasta recepción para comunicar que no había agua caliente ya que las habitaciones no cuentan con teléfono. El estacionamiento muy pequeño, tienes que dejar la llave de tu auto en recepción porque lo más seguro es que tu auto quede estacionado detras de otros y adelante de otros. Incluyen un desayuno que solamente tiene dos opciones, o huevos con salchicha o chicharrón en salsa verde, y el pan dulce es cuenta a parte. Muy decepcionante!!!
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Convenient location but best to avoid if possible.

ABOUT OUR STAY - We booked 4 rooms for 2 nights as we were attending a wedding in Toluca. Our party comprised 6 adults and 4 children, and we had two cars to park. PROS - Convenient location in City Center. Very close to the Cathedral, the "Arcos", and the Cosmo Vitral. All at walking distance. Room was clean and the bed was comfortable. CONS - Despite the fact that we got "refurbished rooms", the windows did not close properly in 2 of 4 rooms, the mirror was broken in one of them. There was an electricity outage for 4hrs+ that left us without water or lights. No alternate mechanisms were available (not even candles!) and no emergency lighting was available in rooms or common areas, not even stairs. The parking lot is difficult to access and poorly signaled. Despite the fact that the rate included breakfast we were refused breakfast for children unless we paid and also we were told that Sunday breakfast was not free (BTW Sunday breakfast was not different of any other day breakfast, which is just eggs, coffee, juice and nothing more). If you look at the pics of the hotel, you will note that there is only one pic of a room. There is a reason for that. Next door to the hotel there is a run-down bar (loud music until late) and the street is very noisy. This was aggravated because it was not possible to close the single-glazed windows properly. Also, Toluca is a chilly city and we got a nasty draft. The staff at front desk was not very polite (almost rude).
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Hotel centrico

Pros: Hotel muy cerca del centro . Hay que llevar tu # de reservación por que no estaba registrado!lo solucionaron bien, no hay agua caliente para el baño !las toallas dan lástima!precio por lo que pagas bien!desayuno rico. El desayuno si llevas niños no lo incluye.
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Se ve mejor de lo que parece

muy regular, primero me dieron una habitación que debe tener mas de 50 años de antigüedad y bastante teticra, me cambiaron y mejoro un poco, solo por económico es posible llegar nuevamente.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel en el centro de Toluca cómodo

Hotel en el centro de Toluca, cómodo, limpio, con muy buen desayuno incluido en el precio, recomendable
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Excelente ubicacion

En la habitacion que me toco las cortinas no cubrian completamente la ventana lo que permitia entrara mucha luz a la habitacion ademas se escuchaba el ruido de la gente de otras habitaciones
Verified review

2/10 Terrible

Disliked: Staff & service

EL MAL TRATO

LA RECEPCIONISTA MUY MAL TRATO NADA AMABLE Y LUEGO NO ME RESPETARON LA TARIFA QUE CONTRATE VIA INTERNET Y A LA HORA DE ACLARARLO ME REGAÑO Y ME DIJO HASTA LO QUE NO MUY CERRADA A ESCUCHAR FUE LA PRIMERA EXPERIENCIA EN ESTE HOTEL Y LA ULTIMA