로비 좌석 공간

컴포트 인 토론토 노스 여행 후기

2.5 out of 5
컴포트 인 토론토 노스
66 Norfinch Drive, Toronto, ON

이용 후기

6.6
평점 10 - 훌륭해요. 962개 이용 후기 중 159개" "
평점 8 - 좋아요. 962개 이용 후기 중 313개" "
평점 6 - 괜찮아요. 962개 이용 후기 중 229개" "
평점 4 - 별로예요. 962개 이용 후기 중 133개" "
평점 2 - 너무 별로예요. 962개 이용 후기 중 128개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

JEONG SU 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아주 좋아요
North York 지역이며 버스정류장까지 300미터 정도이며 상가는 1블럭만 걸어가면 되며 프론트 직원들이 아주 친절합니다. 조식도 훌륭하며 조식관리하는 아주머니도 너무 친절하고 유머러스합니다. 청소상태도 아주 좋습니다. 단점이라고 한다면 2층 건물이라 엘리베이터가 없다는 것인데 컴포트인 계열이 다 비슷한 구조인듯 합니다. 오히려 1층 방을 선택받으면 주차를 방앞에 한 후에 베란다 창문을 통해 짐을 빼고 넣을 수 있어서 더 편리했습니다. 그리고 계속해서 보수공사중이라 인부들이 왔다갔다 하고 공사자재들이 좀 널려 있으나, 어짜피 아침만 먹고 밖으로 나가기 때문에 불편함은 없습니다. 시설도 노후되서 고장나거나 동작이 안될수 있으나 프론트에 클레임하여 방은 바꾸면 됩니다.
2018년 7월에 3박 숙박함
답변 제공: hp 님, 2018년 7월 22일
Dear Jeong, Thank you very much for providing us with your feedback. Your feedback is very important to us for improvements and updates. Let me apologize on behalf of the team for any inconvenience that may have been caused during your stay. We hope to see you soon! Kind Regards, Harshil Front Desk Comfort Inn North Toronto

8/10 - 좋아요

Hyunchul

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2017년 6월에 3박 숙박함

6/10 - 괜찮아요

Ron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The people in the next room were up late(3:30am). They weren't extremely loud but the rooms are not very well insulated for sound.

6/10 - 괜찮아요

William

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 12월에 2박 숙박함
답변 제공: Larisa Fanian, Front Desk Manager 님, 2022년 12월 10일
Dear William,We would like to thank you for taking the time to complete our online survey and your feedback ,which is very important to us. Your input helps with our continuing efforts to provide excellent service and a great stay.Thank you very much for staying with us.Kind regards,

2/10 - 너무 별로예요

ali

별로예요: 숙박 시설 상태 및 시설
Bad experience whit this location
Very bad experience , when I arrived at place they gauge two keys but they didn’t open the room . I have to go to front desk for replacing the keycard , finally 3rd set work but they didn’t work when I came back to hotel for second night. Toilet didn’t work after first flush after I complain they came and fixed but agin I had the same experience when I return to hotel, I don’t recommend them at all.
2022년 12월에 2박 숙박함
답변 제공: Larisa Fanian, Front Desk Manager 님, 2022년 12월 10일
Dear Ali,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 11월에 2박 숙박함

10/10 - 훌륭해요

albert

2022년 11월에 1박 숙박함
답변 제공: Larisa-Front Desk Manager 님, 2022년 11월 15일
Dear Albert.Thank you very much for your time and on line review about your stay. Your feedback is very important to us and we can assure you that we will continue to provide excellent service and do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Kind regards

10/10 - 훌륭해요

mark

2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

Brooke

2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Scott

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Booked for my daughter and friends as it was closest available to Canada’s Wonderland. Room was not clean at all, they found some surprises under the bed when looking for something in the morning before checking out. Mentioned to front desk Staff they said deal with Expedia since that’s who it was booked with.
2022년 10월에 1박 숙박함

8/10 - 좋아요

Susan

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was no anti slip in the bathtub but otherwise clean and quiet
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Eric

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Less Than Ideal
The lobby and part of the 2nd floor was being renovated so it wasn’t as clean because of it. There was no soap in the room. I was told they were experiencing supply issues and to use the body gel instead. The shampoo and body wash was had a slight unpleasant scent. The hair conditioner was find. Although there was a nice roomy shower, there was no towel rack in the bathroom, just hooks on the back of the door.
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Dragosh 님, OTTAWA

2022년 10월에 1박 숙박함

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was pleasant
2022년 9월에 2박 숙박함

4/10 - 별로예요

ali

가족 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 9월에 2박 숙박함

6/10 - 괜찮아요

Nathanial

Hello-meteokre
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Pierre

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

8/10 - 좋아요

Brandi 님, Surrey

출장 여행, 가족 여행
좋아요: 직원 및 서비스
Under renovation but super comfy beds and a great location
2022년 9월에 2박 숙박함

4/10 - 별로예요

william

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 10박 숙박함

4/10 - 별로예요

Irene

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There’s a mouse inside our room and smell something weird breakfast was cold🙁
2022년 9월에 2박 숙박함

6/10 - 괜찮아요

Joenifer

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
More improvement
2022년 9월에 3박 숙박함

4/10 - 별로예요

Martin

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Très vieil hotel. Tapis finis, peinture à refaire. Odeur nauséabonde dans la chambre 244. Pas de ménage quotidien dans la chambre. Ne recommande pas
2022년 9월에 3박 숙박함

4/10 - 별로예요

Pascal

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Tannis

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property is undergoing renovations, and they are trying hard to accommodate guests as best they can. The customer service is very pleasant and responsive. I had to change rooms the second night as there was a mouse in my room, as well as lots of fruit flies in the bathroom. So an issue with cleanliness (fruit flies) and renovations often misplace the tiny creatures (mice) we usually never have to see.
2022년 8월에 2박 숙박함

8/10 - 좋아요

Mayank

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
As advertised. Clean and affordable.
2022년 8월에 1박 숙박함

4/10 - 별로예요

ANDREW

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Trash all over the place. In halls, in the parking lot. Trash in the parking lot (from parties) remained for the four days I was there, nobody is cleaning up. No lobby, check-in is in a converted guest room, can only fit one customer at a time, so people waiting for check-in must line up in the hallway. They say they serve breakfast but they really don't, you have to tell them the night before that you want a breakfast sandwich, which is just an english muffin and egg. And they never get the order right, I saw many guests complaining about this. Had to beg for housekeeping to come by, and they only change sheets/towels, and did no cleaning at all. Wifi was spotty and not worth the trouble. Will definitely not return.
2022년 8월에 4박 숙박함

2/10 - 너무 별로예요

Ariadna

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is not suitable for stays, it’s dirty and smells really bad. Renovations should be finished before accepting guests. The area around the hotel is horrible . I feel I was scammed by the price I paid. The “ breakfast” was a coffee jar and all dirty . This is unacceptable
2022년 8월에 1박 숙박함

8/10 - 좋아요

Jo-Ann

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The hotel was under costruction. As a result, the facilities were not at their best
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Colin 님, Kingston

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was under construction but also didn’t seem well maintained.
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Roomed smelled like some had just finished smoking a pack of smokes. Stains were on the sheets. T.V was working, free breakfast was no where to be found. 2 female staff swearing like truckers while folding laundry.
2022년 8월에 1박 숙박함

4/10 - 별로예요

Kim J.

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place seems like they shouldn’t be open for business. Poor customer service at the front desk, semi-permanent construction, nails in the parking lot. No vending, absolutely no ice, no soap in rooms, and expensive to top it off!
2022년 8월에 3박 숙박함

6/10 - 괜찮아요

R Marshall

2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Elizabeth

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I was informed that the Inn was a no smoking facility but yet the upon entry that is all you smell. I had to go to Walmart to purchase disinfectant and air fresher to even stay in my room because it had an awful order and the pillows smelled musty. I tried call the front desk to complain but no one answered the phone for 3 hours and the check-in / information line was back to the vending machines. The vending and Ice machines on the 2nd floor were out of order, no one said that upon check-in. There was no room courtesy call to say the breakfast that was ordered the night before was ready to be picked up and where. The remote didn’t work. And to top off my horrible experience, there was a mouse in my room that I was unable to capture a picture of. What I did capture a picture of is the filthy mattress that I paid $526 USD to sleep on. I have never been so disgusted in my life to know that in 2022 the Comfort Inn had such deplorable conditions. There has to be some way that I can be compensated for what was supposed to be my stay at a clean facility but clearly is not.
2022년 8월에 2박 숙박함

6/10 - 괜찮아요

Carolyne

2022년 8월에 2박 숙박함

2/10 - 너무 별로예요

William

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was the worst i have ever stayed in. They never had our room ready until 2:45 when check-in is at 2pm. Had to unload and be back on road at 3:00pm. When we finally got our room there was mold around the tub. Came back at midnight and the tv was pixelating the whole stay. Asked the next day for ice and both machines were down. There were doing renos in and out of the building, and i found many screws in the drive way. ( very upsetting). I will never recommend or stay there again.
2022년 8월에 2박 숙박함

6/10 - 괜찮아요

Andre

단체 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2022년 8월에 2박 숙박함

8/10 - 좋아요

Gerson Castro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfast definitely could of been better , i like that there two grocery stores in the area so if you need something there's that which was convenient.
2022년 8월에 3박 숙박함

4/10 - 별로예요

Éric

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Under renovation and was not posted anywhere on the site or mention at time of reservation.
2022년 8월에 4박 숙박함

2/10 - 너무 별로예요

Shaniqua

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 8월에 3박 숙박함

6/10 - 괜찮아요

Francois

좋아요: 직원 및 서비스
2022년 8월에 1박 숙박함

4/10 - 별로예요

Krista

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Under construction-some mess understandable, but rooms not near as clean as should be. Garbage under beds, toilet lose and broken, stains on floor, patch work all over. Staff did not share information about breakfast. Rude when there was an error on checkout. Very expensive for what you get.
2022년 8월에 2박 숙박함

2/10 - 너무 별로예요

jacey ann

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was dirty under construction , mouse and bug traps , carpets gross , wi does couldnt see through , smell was terrible ac didny work room was humid , they offered after comlaints to change rooms to another dirty room and fauly me because i didnt change
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Naythan

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aucun commentaire
2022년 8월에 2박 숙박함

4/10 - 별로예요

Frank

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is under renovation. There is no mention of this on the web site but supposedly only the lobby area= to install an elevator. The rooms are tired looking, old and not well upkept. The washrooms seem to have had some renovation but are cheaply done.( joints on tile work). No hooks for towels.
2022년 8월에 2박 숙박함
답변 제공: Mav 님, 2022년 8월 10일
Dear Frank, Thank you for taking the time to share your recent experience at our hotel. Our hotel strives to meet, and exceed all our guests' expectations so we would like to apologize for not meeting your expectations. We will do our best to make the appropriate adjustments to improve guest experience going forward. As for our renovations, we can expect those to be completed in the fall of this year. We hope that you choose to give us another chance to meet your expectations in the future when our hotel is completely renovated.

6/10 - 괜찮아요

florentina

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Easy to find the hotel.
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Camille

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
C'était complètement horrible! 2 chambres sales avec des poils des anciennes personnes, service complètement ridicule (horrible)! Je n'ai jamais eu de serviette pour me laver!!! Je ne recommande à personne
2022년 7월에 4박 숙박함

2/10 - 너무 별로예요

Krown Haliburton

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didnt tell us about the construction, no discount for the inconvenience
2022년 7월에 2박 숙박함

2/10 - 너무 별로예요

Erin

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Beds we very uncomfortable, property was dirty, tired to get in contact with front desk for a whole day with no luck to advise of a late arrival, no one at desk.
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Jason

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Mouse traps in room. Stains on sheets and curtains. Bugs in bathroom. Hair in bed. Key cards did not work half the time. Staff guy was nice though
2022년 7월에 1박 숙박함