Dear Sung-Hyon, Thank you for your kind review and I am very honored that you have chosen our hotel for your stay. We strive in providing a memorable stay for all of our guests and I am delighted to hear that we were able to exceed your expectations. Kindly know that I will share your wonderful comments with the team. Thank you again for being our guests and we look forward to welcoming you back for another memorable stay in the future. Kind Regards, Sanampreet Singh Bhinder Front Office Manager

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Thank You & Regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Thank You & Regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,We sincerely apologize for the discomfort you experienced during your stay. Your feedback about the cleanliness issues in the hallways and room, as well as the disturbances caused by the nearby stairwell and unexpected entry into your room, is deeply concerning to us. Rest assured, we are taking immediate steps to address these issues with our team to prevent similar occurrences in the future.Your feedback is invaluable to us, and we are committed to making necessary improvements to enhance the guest experience. We sincerely hope for the opportunity to welcome you back and provide you with the exceptional stay you deserve.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you so much for your glowing review! We're delighted to hear that you had an excellent experience during your stay with us.Your feedback about the parking charges is duly noted, and we appreciate your honesty. We strive to provide exceptional value to all our guests, and we'll certainly take your comments into consideration as we continue to improve our offerings.We're grateful for your support and hope to have the pleasure of welcoming you back soon. If there's anything else we can assist you with in the meantime, please don't hesitate to reach out.Regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,We apologize for the inconvenience regarding the unavailability of the pool and hot tub during your stay. We understand how disappointing this must have been, especially when you had planned to relax before your flight. While unforeseen circumstances may sometimes affect amenities, we acknowledge the importance of providing alternative options or compensation in such situations. We regret that we fell short in this aspect and will review our policies to ensure better accommodation for our guests in similar situations in the future. Your feedback is appreciated, and we hope for the opportunity to make it up to you on a future visit.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Thank You & Regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

I apologize for the inconvenience caused by the delayed wake-up call and shuttle departure. We understand that even small delays can have a big impact, especially when timing is crucial. We appreciate your feedback and will work to improve our service in these areas.Sincerely,Cleopatra Bare T.Guest Services Agent

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Thank You & Regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Cher Gaston,Je vous remercie pour votre message.Nous comprenons vos préoccupations concernant le coût du stationnement à notre établissement. Nous sommes conscients que les frais peuvent sembler élevés, cependant, ils reflètent les coûts associés à la gestion et à la sécurité de notre parking, ainsi que l'accès à des emplacements sécurisés pour nos clients.Nous sommes toujours à l'écoute des commentaires de nos clients et nous prenons en considération toutes les suggestions pour améliorer notre service. Votre avis est important pour nous et nous l'apprécions grandement.Si vous avez d'autres questions ou préoccupations, n'hésitez pas à nous contacter. Nous sommes là pour vous aider et nous espérons avoir l'occasion de vous accueillir à nouveau dans notre établissement.Cordialement,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear [Guest],Thank you for taking the time to share your feedback with us regarding your recent stay.We deeply regret to learn that your experience fell short of your expectations and that you encountered various issues during your time with us. Providing a comfortable and pleasant stay for our guests is our top priority, and we sincerely apologize for any inconvenience or disappointment caused by the condition of our hotel rooms, the delay in service at the front desk, and the noise disturbances.Please rest assured that we take your comments seriously and will address each concern promptly to ensure that necessary improvements are made. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.We understand that you have chosen to check out early and find alternative accommodation, and while we are saddened to hear that we were unable to meet your needs during your stay, we respect your decision.We sincerely hope that you will consider giving us another chance to exceed your expectations in the future. Should you decide to return, please do not hesitate to contact us directly so that we may ensure a more enjoyable stay for you.Thank you once again for your feedback, and we wish you all the best in your future travels.Warm regards,Cleopatra Bare TGuest Service Agent

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Thank You & Regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed the excellent food in our restaurant and that your check-in experience was quick and pleasant.Providing exceptional service and delicious food are our top priorities, and we're delighted that we met your expectations during your visit.We appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful experience soon.Thank You & Regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Thank You & Regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for taking the time to provide feedback about your recent stay. We appreciate your positive rating despite the room allocation issue.We apologize for any inconvenience caused and assure you that we're taking steps to prevent similar occurrences in the future. Your satisfaction is our priority, and we're grateful for your understanding.If there's anything else we can do to enhance your experience, please don't hesitate to reach out. We look forward to welcoming you back for a flawless stay.Thank You & Regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your feedback. We're glad you found our location convenient and our pricing competitive. We apologize for the cleanliness issues you experienced with littered hallways and an inadequately cleaned shower. Rest assured, we've addressed these concerns with our team to prevent future occurrences. We value your input and hope to welcome you back for a better experience in the future.Thank You & Regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Thank you for sharing your feedback. We apologize for any inconvenience caused by the shuttle service. We will address this matter with our team to ensure a better experience for our guests in the future. Glad to hear the hotel served its purpose for your stopover. Thank you for sharing your experience!.Sincerely,Guest Services Manager.

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Thank You & Regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Thank You & Regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for sharing your feedback with us. We're pleased to hear that your overall stay was good, but we apologize for the inconvenience you experienced during check-in.Your patience during the wait is appreciated, and we understand that your time is valuable. We'll review our procedures to ensure that similar delays are avoided in the future.We're glad to hear that our clerk provided pleasant service once you reached the front counter. Your satisfaction is important to us, and we'll strive to improve our service for a smoother check-in experience.Thank you for choosing to stay with us, and we hope to welcome you back soon.Warm regards,Arjun TatariaAsst Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you sincerely for your fantastic review! We're overjoyed to hear that you had such a positive experience with us. Your feedback is invaluable and inspires us to keep striving for excellence. If there's ever anything we can assist you with, please don't hesitate to let us know.Best regards,Arjun TatariaAsst Front Office Manager

Dear Valued Guest,Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you had a fantastic stay during your layover in Toronto.Our team takes great pride in providing excellent service, and we're delighted to hear that you found our staff to be outstanding. It's also fantastic to know that you enjoyed the convenience of having multiple restaurants nearby and that our complimentary shuttle service met your needs seamlessly.We truly appreciate your five-star rating and your kind words. Should your travels bring you back to Toronto in the future, we would be honored to welcome you back for another exceptional stay!Warm regards,Arjun TatariaAsst Front Office Manager

Dear Valued Guest, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product.We are delighted that you enjoyed your stay, location of the hotel and service from staff. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process. I will share you kind words with the team.Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the Crowne Plaza Toronto Airport Hotel. Kind Regards, Arjun TatariaGuest Service Manager

Dear Valued Guest, Thank you for your kind review and I am very honored that you have chosen our hotel for your stay.We strive in providing a memorable stay for all of our guests and I am delighted to hear that we were able to exceed your expectations.Kindly know that I will share your wonderful comments with the team. Thank you again for being our guests and we look forward to welcoming you back for another memorable stay in the future.Kind Regards, Arjun TatariaGuest Service Manager

Dear Guest,We're deeply sorry for the shortcomings you experienced during your stay. Rest assured, we're taking immediate steps to address these issues. Your feedback is invaluable, and we're committed to improving our standards.Warm regards,Arjun TatariaGuest Service Manager

Dear Valued Guest,Thank you for taking the time to leave us a review. We appreciate your feedback and would like to learn more about your experience to better understand how we can improve.If you have any specific comments or concerns you'd like to share with us, please don't hesitate to reach out. We're committed to ensuring all our guests have a positive experience, and your input is invaluable in helping us achieve that goal.Best regards,Arjun TatariaAsst Front Office Manager

Dear Valued Guest,Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product.Please accept my sincere apologies for your experience at the hotel during your stay with us, it is not good reflection on us but I can assure you that it is not common practice and I have discussed your feedback with the team and managers concerned to ensure we maintain our high service standards and ensure our guests experience is enhanced. Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the Crowne Plaza Toronto Airport Hotel.Kind Regards, Arjun TatariaGuest Service Manager

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Best regards,Arjun TatariaAsst Front Office Manager

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Best regards,Arjun TatariaAsst Front Office Manager

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Best regards,Arjun TatariaAsst Front Office Manager

Dear Valued Guest,We apologize for the inconvenience you experienced during your stay. Your feedback about the pool closure, hallway odor, delayed shuttle service, and lack of assistance from our staff is noted. We'll address these issues internally to ensure improvements are made. We appreciate your feedback and hope to have the opportunity to make it right in the future.Best regards,Arjun TatariaAsst Front Office Manager

Dear Valued Guest, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product.We are delighted that you enjoyed your stay, location of the hotel and service from staff. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process. I will share you kind words with the team.Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the Crowne Plaza Toronto Airport Hotel. Kind Regards, Arjun TatariaGuest Service Manager

Dear Ana MariaThank you for bringing your concerns to our attention.We are deeply disappointed to hear about your experience with our front desk personnel. Providing courteous and attentive service is a fundamental aspect of our commitment to guest satisfaction, and we sincerely apologize if you felt that our team did not meet these standards during your interaction.Please know that we take your feedback seriously and will address this matter with our front desk staff to ensure that all guests are treated with the respect and professionalism they deserve.We truly value your feedback as it helps us to identify areas for improvement, and we are committed to taking the necessary steps to prevent similar incidents from occurring in the future.Once again, we apologize for any inconvenience or discomfort this may have caused you, and we hope that you will give us another opportunity to serve you better in the future.If you would like to discuss your experience further or have any additional feedback to share, please feel free to contact us directly.Warm regards,Cleopatra Bare T.Guest Service Agent

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Best regards,Arjun TatariaAsst Front Office Manager

Dear Valued Guest, Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product.We are delighted that you enjoyed your stay, location of the hotel and service from staff. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process. I will share you kind words with the team.Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the Crowne Plaza Toronto Airport Hotel. Kind Regards, Arjun TatariaGuest Service Manager

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Best regards,Arjun TatariaAssistant Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for sharing your feedback with us. We're glad to hear that the room met your needs overall, but we apologize for the cleanliness issues you encountered. We take cleanliness very seriously and will address these concerns with our housekeeping team to ensure improvements are made. Additionally, we appreciate your comments about the sofa stain and the quality of the towels. Your feedback helps us identify areas for improvement, and we will work to enhance the overall guest experience. Thank you for choosing our hotel, and we hope to welcome you back for a more satisfactory stay in the future.Kind Regards, Arjun TatariaGuest Service Manager

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Best regards,Arjun TatariaAssistant Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product.Please accept my sincere apologies for your experience at the hotel during your stay with us, it is not good reflection on us but I can assure you that it is not common practice and I have discussed your feedback with the team and managers concerned to ensure we maintain our high service standards and ensure our guests experience is enhanced. Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the Crowne Plaza Toronto Airport Hotel.Kind Regards, Arjun TatariaGuest Service Manager

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Best regards,Arjun TatariaAssistant Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Best regards,Arjun TatariaAssistant Front Office ManagerCrowne Plaza Toronto Airport

Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your experience with us. Your feedback motivates us to continue delivering exceptional service. If you ever need anything else, please don't hesitate to reach out.Best regards,Arjun TatariaAssistant Front Office ManagerCrowne Plaza Toronto Airport