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페어필드 인 & 스위트 메리어트 토론토 에어포트 여행 후기

3 out of 5
페어필드 인 & 스위트 메리어트 토론토 에어포트
3299 Caroga Dr, Mississauga, ON

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1201개 이용 후기 중 638개" "
평점 8 - 좋아요. 1201개 이용 후기 중 324개" "
평점 6 - 괜찮아요. 1201개 이용 후기 중 104개" "
평점 4 - 별로예요. 1201개 이용 후기 중 50개" "
평점 2 - 너무 별로예요. 1201개 이용 후기 중 85개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

2/10 - 너무 별로예요

HEE JUN

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No make up for the room, No pre-information. Also, the beer is so expensive at the bar and the staff is not kind if you do not give any Tips enough.
2023년 6월에 2박 숙박함
답변 제공: Radhika 님, 2023년 7월 5일
Thank you for your review. I would like to apologize for the experience you had while visiting us. We pride ourselves on our service at the Fairfield Inn and Suites and I am very sorry we fell short during your stay.

8/10 - 좋아요

Hosung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Kim 님, 2023년 6월 13일
Thank you for your review!

8/10 - 좋아요

SEUNGIL

2023년 3월에 1박 숙박함
답변 제공: Radhika 님, 2023년 3월 7일
Thank you for your review. We are glad to know that you have enjoyed your stay and hope to welcome you again.

10/10 - 훌륭해요

dongjin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 2월에 1박 숙박함

8/10 - 좋아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the airport. I was booked to stay at Fairfield Inn & Suites but they sent yet another email telling me they were unable to give the room to me and I was going to stay at the Crowne Plaza. This has happened to me multiple times when I book at Fairfield and I am getting tired of it. Crowne Plaza and other places are fine but I prefer Fairfield. Soon I won't because I'm sick of being dumped out for no particular reason. I have usually booked far enough in advance of my travel dates that this should not be happening....but Fairfield keeps doing the same things.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Robin

가족 여행
I booked well in advance at this hotel, just before departure they sent an email that they had no room available and had arranged a transfer to another hotel (of poorer quality). This puts you on the spot because you are about to leave and don't have many options left. Conclusion not a reliable party, book somewhere else. Considering the other reviews, this has happened several times recently.
2024년 4월에 4박 숙박함

4/10 - 별로예요

Duane

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Lori-Ann

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I had originally booked at the Fairmont and received an email that my reservation was cancelled and they have booked us at the Crowne Plaza. Hotel looks nice but once in the room, it had 2 security guards on our floor. I have never had that before!! Once we got to the room, one of the numbers was missing for the room number in the hallway. Once in the room there was writing on the walls, walls were banged up. Hole in the bathroom above the shower. I wiped the headboard with a wipe, dirty! Tranition from flooring to tile was very poorly done and dirty. I booked a room with queen beds and we got double beds. I would not hve not choosen this hotel. ( and actually I didn't!)
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jimmy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Jacynthe

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Darren

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had fully paid for one nights stay months in advance at Fairfield Inn and Suites by Marriott Toronto Airport. The night before our stay I received an email advising that due to “unforeseen circumstances” they would not have a room available for me. I was further advised that their sister hotel, Crown Plaza would now be the hotel we were to stay at. I called to inquire and was told by front desk staff that the “unforeseen circumstances” were that some other customers had decided to stay longer. In my opinion an unforeseen circumstance would have been a fire or flood. I asked to speak to a manager and was put through to a voicemail. I left a voicemail but never received a response. Crown Plaza was not as convenient but was suitable in the end. Staff at Crown Plaza advised us that Fairfield Inn and Suites frequently does this. I later verified this by reading other reviews. My recommendation would be to book another hotel of your choice rather than taking any chance of any other “unforeseen circumstances” arising.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Carrie

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Mike

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location and clean
2024년 3월에 1박 숙박함

4/10 - 별로예요

Adam 님, Newmarket

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We were moved to the Hampton inn from our original booking at the Fairfield and the room is super small & cramped for 4people. No where to eat and lights in our room don’t work. At least we’re only here for 6hours
2024년 3월에 1박 숙박함

8/10 - 좋아요

Gary

연인과의 여행
좋아요: 편의 시설/서비스
Ok
2024년 3월에 2박 숙박함

4/10 - 별로예요

Hope

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked at the Fairfield Inn and Suites because it has a restaurant where I could go in the Hotel. I was downgraded to the Hampton and was told I had to go to the other property. Even though it was only next door there was a fence and I couldn't see a way to get through. As a woman travelling alone I am not impressed with this practice. I feel I was overcharged as this place is not the same.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Corey

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

STEVEN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Breakfast
2024년 3월에 1박 숙박함

8/10 - 좋아요

Heidi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Erin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Stacy

I cant really rate the hotel on amenities as they relocated us to their sister hotel next door which was disappointing and frustrating for a couple reasons. I booked this hotel because we were traveling in Toronto and had a very early morning flight. I specifically booked the Fairfield because it had a hot tub. The hotel they relocated us to did not so that was a major disappointment. Also I was traveling for pleasure so I wasn't monitoring my emails as often as I might at home so I didnt even know they relocated us until we went to check in. Overall, I'm sure it is a fine hotel but I didn't appreciate the situation we were put in and the lack of notice & options we were provided since they could not accommodate our reservation.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Ana-Maria

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Rachel

2024년 3월에 1박 숙박함

8/10 - 좋아요

LORILEE

We were moved to the Hampton Inn
2024년 2월에 1박 숙박함

8/10 - 좋아요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for a quick overnight. Regular shuttle.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice lady at the front desk.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

John 님, Surrey

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were booked in to this hotel January 8/24 & Jan 28/24. We booked this hotel stay on March 4/23. At this time they confirmed our stay on both dates. However when Jan 8/24 came around we were sent an email the day before check in stating that there was no availability for us! Due to unforeseen circumstances. They had then booked us into the Hampton Inn and Suites. . So we didn’t put any negative reviews in on that date but then IT HAPPENED AGAIN FOR OUR JAN.28/24 stay. Well, this is just unacceptable. We would not recommend this hotel to anyone for anything, because there is no dependability from this company. “ Just too bad, so sad, we don’t have to honour our reservation “ Stay as far away from this hotel as you can.
2024년 1월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

2/10 - 너무 별로예요

Cheryl

가족 여행
When we got to the hotel we were transfered to another hotel. Apparently no rooms available even though we reserved last July. Didn't tell me that when i called earlier in the afternoon for late arrival due to delayed flight. Very disappointed with the whole affair.
2024년 1월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

2/10 - 너무 별로예요

Emmanuel 님, EDMONTON

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Yes
2024년 1월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

8/10 - 좋아요

Rita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to airport; shuttle was on time; efficient staff. Price is high.
2024년 1월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

10/10 - 훌륭해요

John 님, Surrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service at front desk and shuttle driver was helpful.
2024년 1월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

2/10 - 너무 별로예요

Lorne

별로예요: 청결 상태, 숙박 시설 상태 및 시설
We were moved next door to a sister property, the Hampton Inn because the Fairfield was fully booked. At checkin they wanted to charge us for the room even though it was booked and paid through Expedia. They put a hold on the price of the room and for incidentals and promised it would come off..we’ll be checking to ensure it does. Room was well used and tired looking… no microwave like Fairfield so we were forced to go out for dinner. Not a great experience. Only coffee, no tea in the room so had to go downstairs to get a tea in the morning.
2024년 1월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

10/10 - 훌륭해요

Minerva

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

10/10 - 훌륭해요

Rachel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close proximity to Pearson airport. Courteous and friendly reception. Clean and spacious room with a comfortable bed. I had issues connecting to the wifi but it was solved after talking to the front desk.
2024년 1월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

8/10 - 좋아요

JOSE RAMON

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
For the second time this month I was transferred to the Hampton Inn and Suites, the day before checking in. I had an early morning flight and the reception desk clerk mentioned that on check-out I could claim a breakfast bag, but it was not available.
2023년 12월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

8/10 - 좋아요

Masayoshi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were no shops and restaurants around hotel. But, hotel was nice and room was spacious.
2023년 6월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

2/10 - 너무 별로예요

Avis

2023년 12월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

4/10 - 별로예요

Michelle

2023년 12월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

2/10 - 너무 별로예요

Roger

They said they were overbooked and moved me to another location.
2023년 12월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

10/10 - 훌륭해요

Gennadiy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 12월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fairfield Inn was unable to accommodate us, so transferred us to the Hampton Inn and Suites, which was fine. We arrived after 11pm and left by 4.30am. It was perfectly fine for our needs.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Lisa

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I booked a room at Fairfield about 9 months ago, the day before arriving Im told they don't have a room for me and sent me to their sister hotel next door. Hotel was clean, free shuttle to/from airport. Our departure was early in the morning, I was assured that there would be a "to go" breakfast to take with us as it was before 6am. I confirmed this with both hotels before arrival. When checking out they did not have anything for us which was very disappointing as I was traveling with children and was told twice that this would be available.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Finn Troest

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beliggenhed og lufthavnstransport
2023년 11월에 1박 숙박함

8/10 - 좋아요

Michele

2023년 11월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

2/10 - 너무 별로예요

Anne Marie

2023년 11월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

10/10 - 훌륭해요

Winston

2023년 11월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

2/10 - 너무 별로예요

curtis

2023년 11월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

2/10 - 너무 별로예요

Byron

Very poor review because before our arrival we were emailed by Fairfield saying our reservation was changed to an entirely different hotel. There was no contact by the new hotel with precise airport transportation details and call numbers. With more than 1 Hampton Inn nearby, it meant errors in pickup. Hampton drivers were excellent, but management of hotel change was very poorly handled.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Colin

2023년 11월에 1박 숙박함
답변 제공: Fairfield 님, 2024년 1월 31일
Thank you for your review.

10/10 - 훌륭해요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very helpful and our stay was extremely pleasant.
2023년 11월에 2박 숙박함
답변 제공: Radhika 님, 2023년 11월 19일
Thank you for the review. We are glad to know that you have enjoyed your stay and we hope to welcome you again.