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글래드스톤 스위트 - 토론토 센트럴 여행 후기

3 out of 5
글래드스톤 스위트 - 토론토 센트럴
8 Gladstone, Toronto, ON

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 70개 이용 후기 중 20개" "
평점 8 - 좋아요. 70개 이용 후기 중 24개" "
평점 6 - 괜찮아요. 70개 이용 후기 중 13개" "
평점 4 - 별로예요. 70개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 70개 이용 후기 중 5개" "

7.6/10

청결 상태

7.2/10

직원 및 서비스

7.4/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

Tammy

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The internet didn’t work and the tv didn’t work. Very frustrating.
2018년 11월에 10박 숙박함
답변 제공: LifeSuites 님, 2018년 11월 14일
We are sorry about these inconveniences and will look at all the issues listed above in order to improve our services and suites. Thank you for staying with us.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
Although there is some obvious wear and tear, the condo itself was clean enough. My issue, however is with the lack of care demonstrated by the host. After prepaying and confirming my booking, Hotels.com sent me an email reminding me to get in contact with the hosts so that we can arrange the key exchange. I texted the host around 12pm 3 days before my booking. As evident in the screenshot, my text went unanswered. After almost 30 hours, I decided to call the host. The woman who picked up acknowledged that she had seen my text but was incredibly busy managing multiple properties. Huh? Then, she claimed to have sent out an automated email explaining the key exchange. However, I never received any such email and when I asked her to send it to another email, she became unresponsive again. After a few hours, I sent a follow up text asking her to get back to me; I even explained that my two friends would be driving in from out of province so I needed details so as to update them. I called again two hours later as my text had gone unanswered (mind you this is the night before my booking). This time a man picked up and said he’d be meeting me for the key exchange. But an hour before our meetup, he texted that he was unable to meet me and that the keys would be left in a drawer. When I asked if there was parking on site and for the wifi password, I was again met with silence. Only until 9:29 on the morning of my 11am checkout did they give me the password for the wifi they advertised
2018년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2018년 9월에 2박 숙박함
답변 제공: LifeSuites 님, 2018년 9월 12일
Thank you for the warm feedback and we hope that you enjoyed your stay! We look forward to hosting you again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: LifeSuites 님, 2018년 9월 12일
Thank you for the warm feedback and we hope that you enjoyed your stay! We look forward to hosting you again.

8/10 - 좋아요

Alexis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 3박 숙박함
답변 제공: The LifeSuites 님, 2018년 8월 8일
Thank you for the warm feedback. We look forward to hosting you again.

6/10 - 괜찮아요

Lea

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 10박 숙박함
답변 제공: The Life Suites 님, 2018년 8월 8일
Thank you for the warm feedback. We look forward to hosting you again.

2/10 - 너무 별로예요

shoura 님, Michigan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was horrible very uncomfortable bed & sofa.
The Furniture was told there was no bed frame and the mattress was on the floor dirty. I was in barest front of my husband because I was Devon who made the reservation.
2018년 7월에 2박 숙박함
답변 제공: LifeSuites 님, 2018년 8월 1일
We are sorry about these inconveniences and will look at all the issues listed above in order to improve our services and suites.

6/10 - 괜찮아요

실제 이용하신 고객

Apart from checking in issues due to no front deck : it was good . Needs a lot of improvement as well .
2018년 6월에 2박 숙박함
답변 제공: LifeSuites 님, 2018년 6월 24일
Thank you and we hope that you enjoyed your stay! We look forward to hosting you again.

8/10 - 좋아요

James M.

We will return
The condo was new and in good condition. Although right next to the train tracks we did not get disturbed at all as the sound proofing is excellent. Neither did we get disturbed by any other units. It was the perfect location for us as we were visiting our son who lives nearby. There were a few items missing from the kitchen that we needed to cook with but on request we were able to solve this problem easily. We didn’t have a car and used local transit with ease. There is two foods stores very close and a wide range of restaurants and coffee shops.
2018년 5월에 9박 숙박함

8/10 - 좋아요

Carole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
The apt. was nice, clean and comfortable. Everything was just fine. Other than there were no hand towels, facecloths etc. Otherwise I would totally recommend this property. Location was great!
2018년 6월에 1박 숙박함
답변 제공: LifeSuites 님, 2018년 6월 24일
Thank you and we hope that you enjoyed your stay! We look forward to hosting you again. LifeSuites

10/10 - 훌륭해요

Amanda 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place. Big enough for a couple of people. Clean. Maybe provide some dish soap for guests to wash dishes- that’s really my only complaint. Definitely recommend.
2018년 4월에 1박 숙박함
답변 제공: LifeSuites 님, 2018년 6월 21일
Thank you and we hope that you enjoyed your stay! We look forward to hosting you again.

6/10 - 괜찮아요

실제 이용하신 고객

Small but nice suite. Not too far from downtown- we did walk it.
2018년 6월에 1박 숙박함
답변 제공: LifeSuites 님, 2018년 6월 18일
Thank you and we hope that you enjoyed your stay! We look forward to hosting you again.

6/10 - 괜찮아요

Andy 님, Ottawa ON

좋아요: 청결 상태, 객실의 편안함
We were not at the address advertised. We were taken to a nearby building without much explanation. We actually stayed at Minowan Milikan Lane not 8 Gladstone as advertised. We were also disturbed by the cleaner picking up her personal washing.
2018년 6월에 2박 숙박함
답변 제공: LifeSuites 님, 2018년 6월 21일
We are sorry about these inconveniences and will address this directly in order to improve our services and suites. Thank you for staying with us.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SCAM!
Stay away! It's a scam for poorly run AirBnB's. It isn't a hotel, its a suite style apartment complex. When I walked in to the room, I immediately noticed holes in ceiling and in bathroom. The bed had hair and stains on it. DISGUSTING! In the bathroom, the ceiling light was missing leaving the electrical wire exposed.
2018년 6월에 6박 숙박함
답변 제공: LifeSuites 님, 2018년 6월 15일
We are sorry about these inconveniences and will look at all the issues listed above in order to improve our services and suites. Thank you for staying with us.

8/10 - 좋아요

Jean-Simon

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 2박 숙박함
답변 제공: LifeSuites 님, 2018년 6월 15일
Thank you and we hope that you enjoyed your stay! We look forward to hosting you again.

4/10 - 별로예요

Niels

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is not a hotel
It is not a hotel - it is an private Apartment and we were told, that it is not legal to rent it. There is great view from the balcony. In general the apartment appears to be worn. It has som damages e.g. some og the power outlet did not Work and the Electric kettle did not Work.
2018년 5월에 1박 숙박함
답변 제공: LifeSuites 님, 2018년 6월 15일
We are sorry about these inconveniences and will look at all the issues listed above in order to improve our services and suites. Thank you for staying with us.

8/10 - 좋아요

Sinaia 님, São Paulo, SP Brasil

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Apartamento super bem localizado, de fácil acesso.
Apartamento de tamanho excelente, de fácil acesso via transporte coletivo, novo e arejado. Talvez falte um pouco mais de charme na decoração, mas as vantagens superam em muito o que poderia ser melhorado.
2018년 5월에 9박 숙박함
답변 제공: LifeSuites 님, 2018년 6월 15일
Thank you and we hope that you enjoyed your stay! We look forward to hosting you again.

6/10 - 괜찮아요

Sonia

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great location but room needs some TLC
Some very important things are missing or needs to be updated. Clean or replace the dirty area carpet, paint the marked up walls, hang a picture or two, the bathroom needs towel racks in the bathroom, hand towels and soap or body wash replenished, softer bath towels and the bed squeaks much too much.
2018년 5월에 2박 숙박함
답변 제공: LifeSuites 님, 2018년 6월 15일
We are sorry about these inconveniences and will look at all the issues listed above in order to improve our services and suites. Thank you for staying with us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 4월에 3박 숙박함
답변 제공: LifeSuites 님, 2018년 6월 15일
Thank you and we hope that you enjoyed your stay! We look forward to hosting you again.

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Very comfortable, clean and convenient. The customer service was excellent.
답변 제공: LifeSuites 님, 2018년 6월 15일
Thank you and we hope that you enjoyed your stay! We look forward to hosting you again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, confortable S/W accomodations
Offered a great night's rest in a clean, comfortable, quiet, safe environment.
2018년 4월에 2박 숙박함
답변 제공: Peter 님, 2018년 4월 18일
Thanks for your feedbacks !

8/10 - 좋아요

John 님, Guelph

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome location right next to eclectic shopping and Foodie destinations throughout the Ossington / Queen / Dundas West areas. Great place chill between shopping and dining, and then retire for the evening with a beautiful city view off the private balcony at night. Quiet building with two grocery stores (inclusive of wine/beer sales) and poured coffee right at street level. Metered underground parking too. Basically everything you could want for an awesome couples getaway in Toronto or for the business traveller looking for a base of operations that is clear of the traffic madness in the core.
2018년 3월에 1박 숙박함
답변 제공: Peter 님, 2018년 4월 18일
Thanks for your feedbacks !

8/10 - 좋아요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 3월에 3박 숙박함
답변 제공: Anna 님, 2018년 4월 18일
Thanks for your feedbacks !

10/10 - 훌륭해요

Angie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay!!
Honestly, before hand, i was a little concered about how my stay was gunna be considering all the negative reviews; but once we got there I was very happy with what i saw. I stayed here for my 22nd birthday for one night and it was a great experience. The owners let me check in early which was very helpful! The check in process was quick and easy. The apartment was nice and clean and had everything we needed! Plus the view was amazing!!
2018년 3월에 1박 숙박함
답변 제공: Anna 님, 2018년 4월 18일
Thanks for your feedbacks !

10/10 - 훌륭해요

Hyuntack

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 3월에 2박 숙박함
답변 제공: Anna 님, 2018년 4월 18일
Thanks for your feedbacks !

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
Good location, nice building, NOT clean
Firstly, this is NOT a hotel, it’s a condo that’s rented out by a company called Life Suites. You have to arrange to meet someone to get the key and you’re not allowed to approach the front desk at all. The building is quite nice, and the gym is great. The condo is okay, but not clean. There was makeup on the pillow cases and hairs everywhere, on the towels as well. Thankfully there’s a washer & dryer in the condo, I had to wash the sheets & towels before I used them. There are no cleaning services during the stay, they’re supposed to clean before you arrive and after you leave. They ask that you take all the garbage to the garbage shoot before leaving. It’s somewhat questionable as to whether or not the building is aware that the condo is being rented.
2018년 2월에 4박 숙박함
답변 제공: Peter 님, 2018년 4월 18일
Indeed these are fully furnished luxury suites. We are sorry if you did expect a hotel. That being said the apartment is identical as the pictures descriptions. We will definitely address the cleaning issues that you have mentioned to the cleaning company that we use. Thanks again for your feedbacks !

6/10 - 괜찮아요

Serena 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice building - suite is spacious
I did not realize this was a bring your own blanket hotel suite? There was no blanket anywhere. Only pillows and towels. Have never had that happen before and was a residential building so not like a hotel front desk you could ask. Was the only real issue.
2018년 2월에 1박 숙박함
답변 제공: Peter 님, 2018년 4월 20일
Hello we are sorry if your stay was not up to your expectation. We are available 24 hours if you have any request as the front desk is strictly here for the safety of the building. We wish we would have heard from you for any kind of information. Thanks again for sharing your experience.

10/10 - 훌륭해요

darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 1월에 3박 숙박함

6/10 - 괜찮아요

Jess 님, KW, ON.

Relatively clean, warm and inviting.
No complaints, aside from having difficulty with remote function for television services and YouTube broadcasting. It was very quiet and boring as a result.
2018년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice clean condo in central location
Nice, clean condo in central location.
2017년 12월에 5박 숙박함

10/10 - 훌륭해요

Cristian 님, toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great room would recomend it, nice and quiet, place looks like photos.
2017년 12월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
confusing checkin and very strong cleaning smell
checkin person did not seem to know what he was doing. very strong cleaning smell. was unable to stay in the unit. my money was refunded
2017년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well located
The room was clean, and staff were very ready to respond to emails and phone calls. This was essentially a very basic suite, good for one or two people in Toronto for a conference. Easy to get to the Exhibition (Route 29 bus).
2017년 11월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The apartment was easy to find; associate came at exact time which I specified in my e-mail. Apartment was clean, comfortable and Wi-fi worked fine. Would stay here again.
2017년 11월에 6박 숙박함

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gladstone Suites Toronto Central
This was a great place to stay. Instructions for getting in were very easy. There were 2 grocery stores (1 on the same block, anotger directly across the street). It was very easy to grab a few staples to have on hand. Plenty of restaurants, shops, and bars in yhe vicinity. Seemed like a very safe neighborhood. I was attending a conference downtown, and used public transit every day--easy to access and use. It was about 25 minutes to get downtown from here. I would stay here again and I recommend this to anyone.
2017년 10월에 6박 숙박함

10/10 - 훌륭해요

shanae 님, montreal, quebec

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice condo close to everything
I stayed at this location for my birthday and it was a wonderful experience we have a pleasant and comfortable stay. It was close to everything located in a perfect spot downtown. I would refer other to this hotel. Thank you
2017년 9월에 2박 숙박함

10/10 - 훌륭해요

Yara 님, Montreal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and convenient place
Amazing location good to walk around, close to a super market and public transport. The staff was really kind and welcoming. The room was clean and equipped, and has a great view to the city. We had a great stay!
2017년 9월에 2박 숙박함

8/10 - 좋아요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Pictures are deceiving in terms of actual room size and condition. Individual still inside the room cleaning and making them self food when we went up following check-in? 15 minute ride to DT Toronto.
2017년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 1박 숙박함

8/10 - 좋아요

Shirley 님, Kingston, NY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice condo in a great spot
Remember people this is not a hotel but a condo. You have to meet a person with a key. Make sure you inquire about parking. First day we did metered parking next to the metro supermarket bc we did not know. But we lucked out with finding free parking on Gladstone Ave. There's a nice amenities room on the 3rd fl and gym was on the 4th fl that pretty much has basic equipment. Room was cool but it was not same as we saw in the pic. Personnel answered phone with any questions or concerns. Sometime you would have to call more than once. Again this is not a hotel. Area was really cool with lots of shops, supermarket and wine shop just outside the premises. 40-45 min walk to CN Tower, Toronto stadium and aquarium. Overall stay I give it a 4.
2017년 8월에 2박 숙박함

10/10 - 훌륭해요

thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gladstone
We booked the room for the weekend and we had a blast! the room has an incredible view of Downtown Toronto and the CN Tower there are a lot of very different restaurants within walking distance! it is close to everything by car usually a 15 min or less drive . The room is very nice clean kitchen is great. there is a Metro grocery store right downstairs where you can get any food or drink for your stay! Will definitely book again
2017년 8월에 2박 숙박함

4/10 - 별로예요

Bryan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Uninspired & Disappointed
This was by far the most disappointing accommodations I have ever stayed in. The room was small, sparsely furnished, and several things were in much need of repair OR replacement. This place definitely is need of TLC and upgrading (i.e. Even a coat of paint would help)...The value for the money was overpriced and disappointing. The parking was very confusing for a first time first. The management was not where to be found for assitance. We made one call to voice our concerns, but nothing was done to remedy our concerns (just three of some of the issues were screen door on patio was off because was broken, broken cupboard door and no instructions for operating the AC). Room was not particularly clean...was passable....will not stay here again and will ensure that I tell others as well. Please note had someone addressed our concerns or made an attempt to contact us, this may helped our stay, Thanks! Bryan Youngson
2017년 7월에 4박 숙박함

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome place!
Super nice condo! I would definitely stay here again!
2017년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
Not an actual hotel
I didn't realize that the room is in a private residence, specifically a condo that's not quite complete. The listing does mention that the building has no front desk. However, the listing doesn't mention that you need to contact someone ahead of time and meet with them. I take blame for not reading the listing more carefully or the follow-up email, but being puzzled, I haven't even been past the lobby. You might as well go to the Gladstone Hotel across the street.

8/10 - 좋아요

donhojr 님, calgary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice condo hotel. Reasonably close to amenities
Comfortable place to stay. Pretty well a brand new condo complex.

4/10 - 별로예요

Louis 님, Montréal

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Il était une fois de long cheveux brun sur le lit
L'emplacement est très bien, cependant la chambres est petite, mal éclairée, les murs pas peinturés après le plastrage et surtout il y avait une dizaine de long cheveux brun sur la tête de lit en tapis...bref pour le prix que la chambre à coutée, j'étais déçu.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wasn't aware this wasn't a hotel when I booked. Room was OK. Cleanliness was not great. No TV in the bedroom, no hair dryer, left over food in the freezer. 1 elevator broken and the other was being used for moving one of the days meaning you had to wait 10-15 minutes to get to your room.

2/10 - 너무 별로예요

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별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This is a condo not a "suite hotel"
No check-in desk. Got bad instructions on how to find the place and parking. Address provided was Gladstone, but entrance was actually in a laneway behind. Was told to park on level P3 but no signage indicated how to get down to P3. Drove round and round and ended up back outside. Finally noticed an unmarked garage door. Was given a code to punch in to access building and told not to talk to the concierge. Code did not work. Finally snuck in behind someone else. It took me about 40 minutes to finally get to my room. Bed was just a mattress on the bed frame, no box spring. No wash cloth, just towels. This is like a B&B with no breakfast. Not a suites hotel that I thought it was. No staff whatsoever Also got charged a $53 "property fee" on top of the advertised price.