Nice polite easy check-in and out. 24 hour reception.
Hotel clean in general; room was clean with a pretty new bathroom.
Beds were quite comfortable, though had to ask for extra pillows. These were brought to the room no issue.
Our room only had a small window which struggled to let much airflow in so room was very hot. We even bought a fan to help cool us during our stay.
Quite a quirky layout with lots of little corridors to the rooms, the decor is getting very dated, odd bit of wallpaper starting to come away etc. In need of an update.
We were generally happy with the service throughout our stay, though on the last morning we decided to have breakfast at the hotel after being advised we could just pay on the day. Unfortunately the restaurant were unprepared for any ‘walk-ins’, cooked breakfast was nice but very basic, cold toast and poor choice of ‘continental’ style items.
Parking is £6 a night so we parked on the street outside for free after the first night. Would be nice for parking to be included for guests.
Overall we were content with our stay and accepted the standards for the prices paid, though at upwards of £100 a night you’d like a better quality of finish and food.
The hotel isn’t too far from Torquay harbour, but the street is quite steep leading to it so not for the totally able if you want to walk in and out of the main drag.
Would we stay there again? We’d likely look for somewhere else to be honest, that was more updated