야외 수영장

오크스 타운스빌 게이트웨이 스위트 여행 후기

4 out of 5
오크스 타운스빌 게이트웨이 스위트
2 Dibbs Street, South Townsville, QLD

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1124개 이용 후기 중 568개" "
평점 8 - 좋아요. 1124개 이용 후기 중 399개" "
평점 6 - 괜찮아요. 1124개 이용 후기 중 102개" "
평점 4 - 별로예요. 1124개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 1124개 이용 후기 중 16개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great location, room was a good size - exactly what I needed for a 3 day stay
2024년 3월에 3박 숙박함
답변 제공: Alagu 님, 2024년 3월 6일
Dear Gary,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Pros- A/C was very good and kept the whole apartment nice and cool. We had a great view of the river. The pool was very relaxing and clean. Bonus is that it comes with private parking and there’s plenty of restaurants around. Cons- beds weren’t very comfortable and they place could have been a bit cleaner.
2024년 1월에 4박 숙박함
답변 제공: Alagu 님, 2024년 2월 1일
Dear Jessica,Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not living up to your expectations with beds and cleanliness. I regret that we were unable to meet our high standards during your recent stay.Thank you again for choosing to stay with us and for your time in sharing your feedback.

10/10 - 훌륭해요

Yung-Kai

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Alagu 님, 2024년 2월 1일
Dear Yung-KaiThank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have enjoyed your stay.We look forwards to welcoming you back the next time you are in town.

10/10 - 훌륭해요

PETER

2023년 12월에 4박 숙박함
답변 제공: Alagu 님, 2024년 1월 1일
Dear Peter,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you have provided us pertaining your recent stay. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

10/10 - 훌륭해요

Bradley

2023년 12월에 5박 숙박함
답변 제공: Alagu 님, 2024년 2월 1일
Dear Bradley,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have enjoyed your stay.See you next time!

6/10 - 괜찮아요

Mrs Julie

2023년 12월에 1박 숙박함
답변 제공: Alagu 님, 2024년 1월 1일
Dear Mrs. JulieThank you for leaving us your rating on your recent stay with us at the Oaks Townsville Gateway Suites.Best regards,

8/10 - 좋아요

Bryan

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Generally good, walls thin especially when toddlers are next door!
2023년 12월에 2박 숙박함
답변 제공: Alagu 님, 2023년 12월 22일
Dear Bryan,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. I have taken onboard your feedback regarding noise and apologies for any inconvenience. We look forwards to welcoming you back the next time you are in town. Best regards,

8/10 - 좋아요

Vivienne

2023년 12월에 4박 숙박함
답변 제공: Alagu 님, 2023년 12월 22일
Dear Vivienne,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have liked your overall stay.See you next time!

10/10 - 훌륭해요

Daniel 님, Calamvale

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
1 night stay here. Room was clean and well equipped. The reception staff were very helpful and friendly. Pool and Gym facilities were excellent. Would definitely stay here again.
2023년 11월에 1박 숙박함
답변 제공: Alagu 님, 2023년 12월 7일
Dear Daniel,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

10/10 - 훌륭해요

Susan

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place. Even got an early check in.
2023년 11월에 1박 숙박함
답변 제공: Alagu 님, 2023년 12월 7일
Dear Susan,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating and feedback you have provided us pertaining your recent stay. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

8/10 - 좋아요

Karen

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Alagu 님, 2023년 12월 7일
Dear Karen,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites. Great to see that you have liked your overall stay and found us very comfortable and convenient. Thank you once again for taking time to appreciate our housekeeping staff for their hard work. Best regards,

10/10 - 훌륭해요

Gina

2023년 11월에 2박 숙박함
답변 제공: Alagu 님, 2023년 11월 14일
Dear Gina,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you have provided us pertaining your recent stay. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

4/10 - 별로예요

Joel

연인과의 여행
After one week still waiting for my room deposit to return to my bank account
2023년 10월에 2박 숙박함
답변 제공: Alagu 님, 2023년 11월 6일
Dear Joel,Thank you for taking the time to share your feedback on your recent stay with us.Please rest assured that the Pre-Authorization only holds the funds in your credit card and release automatically within 5 to 7 working days. You will not see a debit and credit transaction. Although we fell short of meeting your expectations during your last stay, I hope we will have the opportunity to welcome you back to restore your confidence in our hotel in the near future.Thank you again for your time.Best regards,

8/10 - 좋아요

Karin

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Preis-Leistung in Ordnung. Zimmer war gut. Umgebung sehr schön. Restaurants direkt vor der Tür. Die Stadt ist fussläufig winderbar zu erkunden.
2023년 10월에 3박 숙박함
답변 제공: Alagu 님, 2023년 10월 31일
Dear Karin,Thank you for leaving us feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am glad to read that you have liked your overall stay and liked our amenities and location. See you next time.

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Will stay again
2023년 10월에 3박 숙박함
답변 제공: Alagu 님, 2023년 10월 31일
Dear Rachel,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. We look forwards to welcoming you back the next time you are in town. Best regards,

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything i needed at the door step, very professional workers, just comfortable from the time you walk in till departing
2023년 10월에 2박 숙박함
답변 제공: Alagu 님, 2023년 10월 31일
Dear Mark, Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have enjoyed your stay and liked our staff, amenities and location. See you next time.

10/10 - 훌륭해요

Andrew

2023년 9월에 3박 숙박함
답변 제공: Alagu 님, 2023년 10월 31일
Dear Andrew,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites.See you next time!

10/10 - 훌륭해요

Christine

2023년 9월에 1박 숙박함
답변 제공: Alagu 님, 2023년 10월 31일
Dear Christine,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. See you next time!

10/10 - 훌륭해요

Lynette

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Within walking distance to restaurants, shops, comfortable bed, great stay.
2023년 9월에 3박 숙박함
답변 제공: Alagu 님, 2023년 9월 25일
Dear Lynette,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have enjoyed your stay and liked our staff, amenities and location. See you next time!

6/10 - 괜찮아요

Barbara

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Comfortable room. Disappointed in that the shower…. located in a bathtub, couldn’t be safely used. There was no safety grip to enable easy access.
2023년 9월에 1박 숙박함
답변 제공: Alagu 님, 2023년 9월 12일
Dear Barbara, Thank you for taking the time to share your feedback.Please rest assured that our downfall during your stay have all been address. Our One-Bedroom apartments come with a walk-in shower. Although we fell short of meeting your expectations during your last stay, I hope we will have the opportunity to welcome you back to restore your confidence in our hotel in the near future.Thank you again for your time.Best regards,

10/10 - 훌륭해요

KERRY

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, walking distance to restaurants etc. Good sized rooms and has a gym.
2023년 9월에 2박 숙박함
답변 제공: Alagu 님, 2023년 9월 4일
Dear Kerry,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have enjoyed your stay and liked our amenities and location. See you next time!

10/10 - 훌륭해요

Tania

2023년 8월에 2박 숙박함
답변 제공: Alagu 님, 2023년 9월 5일
Dear Tania,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

8/10 - 좋아요

Suzanne

2023년 8월에 1박 숙박함
답변 제공: Alagu 님, 2023년 9월 4일
Dear Suzanne,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. We look forwards to welcoming you back the next time you are in town. Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Alagu 님, 2023년 9월 4일
Dear Valued Guest,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

8/10 - 좋아요

Tony

2023년 8월에 1박 숙박함
답변 제공: Alagu 님, 2023년 9월 13일
Dear Tony,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. We look forwards to welcoming you back the next time you are in town. Best regards,

10/10 - 훌륭해요

Sheron

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Position & cleanliness excellent. Bedding a little hard.
2023년 8월에 4박 숙박함
답변 제공: Alagu 님, 2023년 9월 4일
Dear Sheron,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

10/10 - 훌륭해요

Adam

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Alagu 님, 2023년 9월 4일
Dear Valued Guest,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.We are truly grateful for the rating you provided about our hotel. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team.We look forward to welcoming you back.Sincerely,

6/10 - 괜찮아요

Tania

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we stayed in was on the road side and it was very noisy didn’t get much sleep. Room was tidy and clean
2023년 8월에 2박 숙박함
답변 제공: Alagu 님, 2023년 9월 4일
Dear Tania,Thank you for taking the time to share your feedback.Please rest assured that our downfall during your stay have all been address and rectified. Although we fell short of meeting your expectations during your last stay, I hope we will have the opportunity to welcome you back to restore your confidence in our hotel in the near future.Thank you again for your time.Best regards,

8/10 - 좋아요

Kay

좋아요: 편의 시설/서비스
Proximity and within walking distance to all central Townsville amenities and dining options.
2023년 8월에 3박 숙박함
답변 제공: Alagu 님, 2023년 9월 4일
Dear Kay,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. We look forwards to welcoming you back the next time you are in town. Best regards,

8/10 - 좋아요

peter

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good location
2023년 8월에 2박 숙박함
답변 제공: Alagu 님, 2023년 9월 4일
Dear peter,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. We look forwards to welcoming you back the next time you are in town. Best regards,

8/10 - 좋아요

Gerald

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to centre of town and a short walk to great dining options. Clean, quiet and comfortable room. Reception was very helpful. Overall a very good place to stay.
2023년 7월에 1박 숙박함
답변 제공: Alagu 님, 2023년 9월 4일
Dear Gerald,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. We look forwards to welcoming you back the next time you are in town. Best regards,

6/10 - 괜찮아요

peter

좋아요: 청결 상태
Poor bathroom
2023년 7월에 1박 숙박함
답변 제공: Alagu 님, 2023년 9월 4일
Dear peter,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.I am disappointed to read that we were unable to impress you with our bathroom facility. Please accept my sincere apologies for any inconvenience caused.We look forward to welcoming you back to Oaks Townsville Gateway Suites in the near future.Sincerely,

8/10 - 좋아요

peter

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Alagu 님, 2023년 9월 4일
Dear peter,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have liked your overall stay. See you next time.

10/10 - 훌륭해요

Martine

2023년 7월에 7박 숙박함
답변 제공: Alagu 님, 2023년 9월 4일
Dear Martine,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have enjoyed your stay.See you next time!

10/10 - 훌륭해요

Tracey

2023년 7월에 2박 숙박함
답변 제공: Alagu 님, 2023년 9월 4일
Dear Tracey,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have enjoyed your stay.

10/10 - 훌륭해요

Stephen

2023년 7월에 1박 숙박함

8/10 - 좋아요

Mick

단체 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It was close to every thing Room was to expensive for the quality.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We have stayed here a couple of times and would definitely stay again.
2023년 6월에 3박 숙박함
답변 제공: Alagu 님, 2023년 6월 29일
Dear Robert,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites. Great to see that you have enjoyed your stay and found us very comfortable and convenient. Thank you once again for taking time to appreciate our housekeeping staff for their hard work. Best regards,

8/10 - 좋아요

Jacinta

단체 여행
좋아요: 객실의 편안함
Lovely but not sufficiently supplied for 2 bedroom
Beautiful apartment and outstanding views. Apartment lacked some items expected in accommodation of this type. No cutting board or bread knife. Iron but no ironing board. No sparkling wine glasses. Insufficient supplies for a 2 bedroom apartment even though staff were lovely and cleaning was fantastic
2023년 6월에 9박 숙박함
답변 제공: Alagu 님, 2023년 6월 29일
Dear Jacinta,Thank you for taking the time to share your feedback.Please rest assured that our downfall during your stay have all been address and rectified. Although we fell short of meeting your expectations during your last stay, I hope we will have the opportunity to welcome you back to restore your confidence in our hotel in the near future.Thank you again for your time.Best regards,

6/10 - 괜찮아요

Keith

가족 여행
좋아요: 청결 상태, 객실의 편안함
Oaks is in a great spot, close to the new NRL stadium, city centre, restaurants and bars. Our room was really tired and could use an update. The room didn't have a nice smell when you walked in, the carpets have ripples in it and had come away from the joins at the kitchen and balcony doors. The air conditioner was leaking water everywhere, but they did get that fixed the following day. we had a room on the main road side and the noise was very loud, not just from traffic but from people yelling and screaming until the early hours of the morning. I'd request a room on the other side of the building. All in all it was ok, but needs a bit of money spent on it.
2023년 6월에 8박 숙박함
답변 제공: Alagu 님, 2023년 6월 29일
Dear Keith,Thank you for taking the time to share your feedback on your recent stay with us.Please rest assured that our upcoming refurbishment program will include carpet replacement which will elevate our guest experience.Although we fell short of meeting your expectations during your last stay, I hope we will have the opportunity to welcome you back to restore your confidence in our hotel in the near future.Thank you again for your time.Best regards,

6/10 - 괜찮아요

Lisa

연인과의 여행
별로예요: 청결 상태
Central and convenient, but extremely over priced for a 4 day stay and what we got. Noise from main road is extremely loud, need to keep sliding door closed during peak traffic periods to hear each other. The location is good and right next to cafes, dining, bars etc, surprisingly noise level from patrons and pedestrians for being so central is extremely low. Parking is secure and plenty. Bed was comfy….but base of bed had a lot stains , either from vomit, drinks or ehmm mmm, bathroom had hair all over and floor was not clean, toilet leaks, 1 toilet roll is not enough for a 4 day stay, last thing you want to do when taking a squat is head to reception for toilet paper, house keeping made bed that’s it. Carpet was dirty and had stains. It wasn’t the cleanest of rooms or hotel, the only plus was convenient location and secure parking.
2023년 6월에 3박 숙박함
답변 제공: Alagu 님, 2023년 6월 8일
Dear Lisa,Thank you for taking the time to complete our Guest Satisfaction Survey.Please rest assured that we have our refurbishment program coming up which will elevate our guest experience.Although we fell short of meeting your expectations during your last stay, I hope we will have the opportunity to welcome you back to restore your confidence in our hotel in the near future.Thank you again for your time.Best regards,

6/10 - 괜찮아요

Micaela

별로예요: 청결 상태, 편의 시설/서비스
2023년 5월에 5박 숙박함
답변 제공: Alagu 님, 2023년 6월 8일
Dear MicaelaThank you for choosing to stay with us at Oaks Townsville Gateway Suites.Best regards,

10/10 - 훌륭해요

Hennah 님, Capella

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 2박 숙박함
답변 제공: Alagu 님, 2023년 6월 8일
Dear Hennah,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. We look forwards to welcoming you back the next time you are in town. Best regards,

10/10 - 훌륭해요

Jason

2023년 4월에 1박 숙박함
답변 제공: Alagu 님, 2023년 6월 8일
Dear JasonThank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. We look forwards to welcoming you back the next time you are in town. Best regards,

10/10 - 훌륭해요

john

단체 여행
좋아요: 청결 상태, 객실의 편안함
2023년 4월에 5박 숙박함
답변 제공: Alagu 님, 2023년 6월 8일
Dear john,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. We look forwards to welcoming you back the next time you are in town. Best regards,

10/10 - 훌륭해요

Barb

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean and very comfortable. Undercover secure parking was great and it was easy walking distance to football stadium
2023년 4월에 3박 숙박함
답변 제공: Alagu 님, 2023년 6월 8일
Dear Barb,Thank you for choosing to stay with us at Oaks Townsville Gateway Suites.I am glad to read that you have liked your overall stay with us. We look forwards to welcoming you back the next time you are in town. Best regards,

10/10 - 훌륭해요

Wim

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 4월에 5박 숙박함
답변 제공: Alagu 님, 2023년 4월 26일
Dear Wim,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have enjoyed your stay and liked our staff, amenities and location. See you next time.

10/10 - 훌륭해요

Ray

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like the location
2023년 4월에 2박 숙박함
답변 제공: Alagu 님, 2023년 4월 26일
Dear Ray,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have enjoyed your stay and liked our staff, amenities and location. See you next time.

10/10 - 훌륭해요

Adam

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay here often, and enjoy the amenities and location.
2023년 4월에 2박 숙박함
답변 제공: Alagu 님, 2023년 4월 26일
Dear Adam,Thank you for leaving us great feedback on your recent stay with us at the Oaks Townsville Gateway Suites. I am delighted to read that you have enjoyed your stay and liked our staff, amenities and location. See you next time.