We got locked out of our room at around 5pm, my phone, car keys, wallet, shoes and everything were locked in there. We tried calling the after hours number on the front desk but couldn’t get through. Lucky we had friend staying at the same place to be able to use their phone. We tried calling for over 3 hours with no luck. We tried locksmiths who all couldn’t help. If we didn’t have friends there we also wouldn’t have even had a phone to call. There needs to be alternative numbers and also a phone at reception for after hours. We finally got back into our room after almost 4 hours. I feel really upset with this, all we got as an apology was 4 out of date packets of chips 😰
On another note, our room wasn’t very clean and there was lint all over the walls from the dryer. The smell from the bin shoot was horrible and the car spaces were so small it was hard to get our luggage in and out. There was hair all through the bathroom that didn’t belong to us.
I wasn’t very happy with our stay.