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"Staff hospitality and stunning lake Toya view from the room. These are amazing!"

"The staff were amazing! I’d left my bag on the bus and they bent over backwards to get it safely back to me. The bye bye cookies were a real treat too and added a nice touch. "

"Big onsen hot spring with 35 pools and tubs, underground indoor swimming pool; succulent buffet with anything you possibly can imagine are available. During my stay, hotel hosted an annual devil festival with traditional dances, rice cake bitting, and onsen water fight competitions between two almost naked young athlete groups - so much fun in Noboribetsu."

"Staff were extremely polite, helpful, and made my stay very enjoyable. The food in the restaurants and room service was also very good. The room itself was comfortable for the most part except for getting hot during the day regardless of what the thermostat was set to and some small cosmetic damage to some features."

"Everything was lovely here. The fresh flower smells all over the resort. The plentiful food options, all top notch. We loved the indoor lap pool and of course the onsens were just spectacular. Thank you so much for and amazing and authentic Japanese experience "

"Great hotel/. Almost ski in ski out- just a short walk across not too busy road. Wonderful staff. Onsen almost as good the the very expensive Hyatt across the road (they have an outdoor onsen that the Hyatt does not). Our room had a washing machine but hotel has coin-operated washing machines for rooms without washing machines. Club rooms have access to a great lounge"

"Everything was great the food, the onsen"

"Clean, beautiful view, excellent owners& food out of this world!!!"

"This is a gem of a hotel. Located on the edge of the lake with an amazing view. The hotel has a genuine Japanese vibe. The rooms have baths with hot spring water. The hotel staff have variable english skills but they are very helpful. The nearby village has lots of great restaurants. 30 minute drive to Rusutsu."