โBeth went above and beyond for us; she deserves a raise!! She was more than happy to help us get into a room and make sure we were taken care of. We had a bad experience down the road with another hotel, and this Hampton inn really turned our vacation around!! Our room and the rest of the facilities were very clean! This hotel is a short walk from downtown, which is nice for shopping and all of the food options! We will definitely be back and staying at this hotel again. โ
โThere is no cleaning the room for everyday. I should get the towel from front desk and shower gel went out. Then I thought, why I should pay every cost for the hotel stay, because the hotel didn't provide full service. They are still living in cobid 19 world.โ
โLovely apartment, we stayed in unit 309. Very comfortable, clean, quiet, had everything we needed for a 3 day stay. We had no issues during our stay. Convenient walk to downtown Gatlinburg (though do need to walk up stairs or hill to get back) and easy drive into the Great Smoky Mountains National Park. Was nice to be close to main street of Gatlinburg but not in the middle of it all. โ
โLiked the two small pool and fire pit areas. Received housekeeping everyday that we were there. The only available breakfast items were juice & coffee but this is stated on the property info. Great location and price.โ
โWhere do i start? Such a simple, easy, no-fus stay! i cannot brag more about the free, made to order breakfast; truly amazing! The private back porch, overlooking a beautiful, oeaceful creek! The staff is so friendly, and kind! I will be returning to this hotel every single time i come to gatlinburg from now on!!! 15 out of 10!!โ
โI was very impressed with the updated room. The shower had excellent water pressure, and the bed was comfortable. Our room had a double layer balcony which was very nice. The hotel is directly on the main strip in Gatlinburg, so walking the area and parking at the hotel were big "pluses". The only "negative" thing I have to add is that although the Expedia website said they offered free breakfast, the hotel doesn't have breakfast. I would definitely go back! โ
โHaving a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shoppingโ
