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베스트 웨스턴 플러스 트래버스 시티 여행 후기

3 out of 5
베스트 웨스턴 플러스 트래버스 시티
305 Munson Ave (US-31), Traverse City, MI

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 705개 이용 후기 중 444개" "
평점 8 - 좋아요. 705개 이용 후기 중 185개" "
평점 6 - 괜찮아요. 705개 이용 후기 중 47개" "
평점 4 - 별로예요. 705개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 705개 이용 후기 중 17개" "

9.2/10

청결 상태

9.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Tonia 님, Kentwood

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location…. Staff are amazing…. The breakfast was soo good!!
2024년 5월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2024년 5월 7일
Thank you so much! We are so glad you enjoyed our team and our breakfast. We have been working on some new menu items so it's nice to know that you liked them.

10/10 - 훌륭해요

Karen

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
2024년 5월에 2박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2024년 5월 7일
Thank you for taking the time to let us know how we are doing. We are so glad you enjoyed your stay and our amazing team!

10/10 - 훌륭해요

kazi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
can be more clean
2024년 4월에 2박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2024년 5월 3일
Thank you so much for taking the time to let us know about your stay. I have passed on your comments to our team. Thank you again and we hope to see you next time you are in Traverse City.

10/10 - 훌륭해요

Pamela

가족 여행
Convenient location, very quiet,excellent hot breakfast with lots of variety, very friendly & accommodating staff, pet friendly & loved the walk-in shower! The room was very clean, but the bed was too high & difficult to sit on edge. I’m tall & had difficulty getting into bed it was so high off the floor!
2024년 4월에 3박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2024년 5월 1일
Thank you so much for letting us know about your stay! We are so glad you enjoyed our amazing team and our hot breakfast. I apologize that the beds were not comfortable for you. We got all new mattresses and box springs within the last year and the pillow top does make them very high. We do have stools available for those that need them. Thank you again for taking the time to let us know how we are doing. We can't wait to welcome you back!

6/10 - 괜찮아요

Diana

좋아요: 청결 상태, 직원 및 서비스
Older hotel but met our needs
2024년 4월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2024년 4월 22일
Thank you so much for letting us know about your stay! We hope to welcome you back next time you are in Traverse City!

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service
2024년 4월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2024년 4월 7일
Thank you so much for letting us know about your stay! We are so glad you enjoyed our team. We hope to see you again soon!

10/10 - 훌륭해요

Michael

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding staff
2024년 4월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2024년 4월 4일
We are so glad you enjoyed your stay and our amazing team! We hope to see you again the next time you are in the Traverse City area.

10/10 - 훌륭해요

Wanda

2024년 2월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2024년 2월 27일
Thank you Wanda for letting us know you enjoyed your stay! We hope to see you again the next time you are in the Traverse City area.

6/10 - 괜찮아요

Melissa

좋아요: 청결 상태, 직원 및 서비스
Breakfast definitely could use improvement
2024년 2월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2024년 2월 19일
Thank you so much for letting us know about your stay. We hope you will give us an opportunity to welcome you back!

10/10 - 훌륭해요

TAMMY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2024년 2월 19일
We are so glad you enjoyed your stay with us! We hope to see you next time you are in Traverse City!

10/10 - 훌륭해요

Harold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2024년 2월 9일
We are so glad you enjoyed your stay with us! We hope to see you the next time you are in Traverse City.

10/10 - 훌륭해요

Mark 님, Petoskey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the fact that there was shuttle service to the airport since we had a very early flight.
2024년 1월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2024년 1월 31일
Thank you so much for your review. We are glad you enjoyed your stay with us. The shuttle is one of our guests favorite amenities! We hope to see you again the next time you are in the Traverse City area.

8/10 - 좋아요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2024년 1월 25일
Thank you so much for taking the time to review your stay. We hope to see you again at Best Western Plus Traverse City!

10/10 - 훌륭해요

Mark

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great place to stay. Out of the five other hotels we have stayed at in TC, this was the best so far. The staff is friendly and helpful, it is pet friendly, the pool is nice, the breakfast is great. Not a negative thing to say about the Best Western Plus!
2024년 1월에 3박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2024년 1월 17일
We are so glad you enjoyed your stay with us! We look forward to seeing you the next time you are in Traverse City!

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2024년 1월 16일
Thank you for staying with us! We look forward to welcoming you back the next time you are in the Traverse City area.

10/10 - 훌륭해요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2024년 1월 31일
Thank you so much for your review! We hope to be able to welcome you back the next time you are in Traverse City.

10/10 - 훌륭해요

Shari-Lynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk clerk, Christy, was very helpful. She made us feel very welcome. Especially seeing we arrived pretty late at night.
2023년 12월에 2박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 12월 19일
Thank you for the great review! Christy is definitely a valuable member of the team! We hope to see you again!

10/10 - 훌륭해요

jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 12월 12일
We are so glad you enjoyed your stay with us! We hope to welcome you back the next time you are in Traverse City.

6/10 - 괜찮아요

Midea

2023년 11월에 2박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 12월 19일
Thank you for staying with us! We hope to welcome you back the next time you are in Traverse City!

10/10 - 훌륭해요

Luan

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was pleasantly surprised with this facility. Everyone was friendly and accommodating. Usually "pet friendly" hotels are sub optimal and charge a huge "pet fee" I will definately stay here again!
2023년 11월에 3박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 11월 29일
We are so glad you enjoyed your stay with us! We work hard to make sure our rooms are comfortable for everyone one. We can't wait to welcome you back the next time you are in Traverse City!

10/10 - 훌륭해요

Jacqueline

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in and out went very easily and smoothly, every member of the staff was very polite and ready to assist. I would highly recommend it.
2023년 11월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 11월 18일
Thank you for sharing your experience on Expedia. We are so pleased that you enjoyed your stay and our team! We truly hope to see you again very soon!

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We’ve stayed here before and really enjoy the staff and location of the hotel. There’s a great breakfast and warm cookies at night with coffee. The only downside is that the the sitting chair in our room, both times, is old, outdated and stained up pretty good. We never sat in the chair at all and this could easily be replaced with new ones. Other than that, the staff is excellent and friendly and they are pet friendly, a big plus.
2023년 11월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 11월 14일
Thank you so much for letting us know about your stay! We are so glad you enjoyed our team and of course the cookies!! I apologize that the chair in your room was was old and stained. We are currently working on replacing those and hope to have that project completed by spring. We hope to see you again on your next visit to Traverse City!

10/10 - 훌륭해요

jeffrey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and hotel. Rooms are very nice and comfortable
2023년 11월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 11월 4일
Thank you so much for taking the time to let us know about your stay at Best Western Plus Traverse City. We are so glad you enjoyed it! We hope to welcome you back the next time you are in Traverse City.

10/10 - 훌륭해요

Jill L Lincoln

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 10월 31일
Thank you so much for taking the time to review your stay. We are so glad you enjoyed your time! We hope to see you again soon.

10/10 - 훌륭해요

Chelsea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay!
Sheila was amazing, and so was the reat of the staff. Our experience from check in to check out was amzing altogether. We will definitely be staying here in the future!
2023년 10월에 2박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 10월 30일
Thank you so much for making Best Western Plus a part of your Traverse City travels! We are so glad you enjoyed your stay and our team. We will be sure to congratulate Sheila for her outstanding service. We hope to see you again soon!

10/10 - 훌륭해요

Eileen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The ladies at the desk were all so sweet! Someone did a great job of hiring. The rooms were nice and clean and the beds were comfy. Good experience.
2023년 10월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 10월 23일
Thank you so much for your kind review. We are so glad you enjoyed your stay and our team! We hope to see you again the next time you are in the Traverse City area.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in every way!
Amazing room, very clean, friendly helpful staff. I'd definitely recommend!
2023년 10월에 2박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 10월 21일
Thank you for your wonderful review! We all look forward to your next stay with us at Best Western Plus Traverse City!

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 10월 21일
Thank you so much for sharing your experience!

8/10 - 좋아요

Kaori

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
It was great to be able to use EV charger & nice restaurant at its sister hotel, which is just next to each other!
2023년 10월에 3박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 10월 21일
Thank you so much for taking the time to let us know about your experience! We hope to see you again!

10/10 - 훌륭해요

Nicholas

2023년 10월에 2박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 10월 30일
We are so glad you enjoyed your stay with us! We hope to see you again the next time you are in the Traverse City area.

10/10 - 훌륭해요

Larry 님, Detroit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would have been 5 stars in all categories except there was a minor problem with the toilet on the 2nd day. It was fixed right away. The staff is friendly and helpful. Warm cookies in the evening are a nice touch.
2023년 10월에 2박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 10월 21일
Thank you so much for taking the time to leave us comments about your stay with us. I apologize that you had an issue with your toilet, but I'm glad we were able to take care of it right away for you. Warm cookies are definitely a favorite with our guests! We hope to see you again soon!

6/10 - 괜찮아요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
3.5/5 slightly above average
Clean, better than average bedding, quick WiFi. It's overall a average for a hotel visit.
2023년 10월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 10월 30일
Thank you so much for taking the time to share your experience. We hope to see you back soon!

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스
The staff both at check in and early morning check out were superb!!
2023년 9월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 10월 21일
We are so glad you enjoyed your stay and our team! Thank you so much for making Best Western Plus a part of your Traverse City travels!

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 10월 21일
Thank you so much for staying with us! We hope to see you again!

10/10 - 훌륭해요

Terrenia

2023년 10월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 10월 21일
We are so glad you enjoyed your stay with us! We hope to see you again the next time you are in the Traverse City area.

10/10 - 훌륭해요

Dana

2023년 10월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 10월 4일
Thank you so much for staying with us! We are glad you enjoyed your time. We hope to welcome you back the next time you are in the Traverse City area!

8/10 - 좋아요

Megan

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The hotel was fine. It’s an older hotel but it seems they do their best to keep it clean but only so much to do. The breakfast was good. The room with the spiral staircase and balcony was nice. The giant skylight made the room very bright though, by 7am.
2023년 9월에 2박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 9월 26일
Thank you so much for leaving us a review. We are glad you enjoyed your stay with us! Your business is important to us and we value your feedback. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Duane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff, quiet, clean rooms, good breakfast. Liked the afternoon cookies!
2023년 9월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 9월 20일
Thank you so much for taking the time to review your stay. We are so glad you enjoyed your time with us! We hope you will choose to stay with us the next time you are in the Traverse City area.

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice remodel breakfast included
2023년 9월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 9월 18일
Thank you so much for taking the time to leave us a review! We are so glad you enjoyed your time with us. We hope to see you the next time you are in the Traverse City area.

10/10 - 훌륭해요

Rob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best of Best Western
This was by far the best, Best Western we have stayed at. the friendliness was outstanding. we stayed a week so we don't have service to the room unless we need something. breakfast was outstanding with all the choices you have. One thing we really liked at this location was you had to use your card to enter the building where there was a hallway to get to your room. just one added protection of security. We will most certainly stay here again.
2023년 9월에 3박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 9월 7일
Thank you so much for your kind review. We are so glad you enjoyed your week with us! We are always trying new things for our breakfast so I'm happy to hear that you enjoyed all of the choices! We hope to welcome you back the next time you are in the Traverse City area.

10/10 - 훌륭해요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My stay
It was very relaxing
2023년 9월에 3박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 9월 6일
Thank you so much for letting us know about your stay! We are so glad you enjoyed it. We hope to welcome you back the next time you are in the area!

10/10 - 훌륭해요

Stuart

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The suite had 2 levels separating the two beds upstairs and down.
2023년 8월에 3박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 9월 4일
Thank you for reviewing your stay with us. We are so glad you enjoyed your time. We hope you will stay with us again the next time you are in the area.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 9월 2일
Thank you so much for the great review. We are so glad you enjoyed your stay with us!

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is so kind. I love that there is a shuttle options when wanting to go down town. Indoor pool is definitely a plus, and of course the breakfast and amazing mid day cookies!
2023년 8월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 8월 27일
Thank you so much for the kind review! We are so happy you enjoyed your time with us. We hope to see you again on your next trip to Traverse City!

8/10 - 좋아요

Geordelle

2023년 8월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 9월 4일
Thank you for taking the time to review your stay. We are so glad you enjoyed your time with us!

10/10 - 훌륭해요

Cynthia

2023년 8월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 9월 4일
Thank you so much for the great review! We are so glad you enjoyed your stay with us. We hope to welcome you back the next time you are in Traverse City.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 8월 5일
Thank you so much for the great review! We hope to welcome you back on your next visit to Traverse City.

8/10 - 좋아요

mark

2023년 7월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 8월 27일
Thank you so much for the review. We are glad you enjoyed your stay with us! We hope to see you again soon!

10/10 - 훌륭해요

Eda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast time
2023년 7월에 4박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 7월 31일
Thank you so much for taking the time to review our property. We are so glad you enjoyed your stay. We hope you will stay with us again the next time you are visiting the area.

8/10 - 좋아요

xiujian

2023년 7월에 1박 숙박함
답변 제공: Valerie Groesser General Manager 님, 2023년 8월 27일
We are so glad you enjoyed your stay with us! We hope to welcome you back the next time you are in Traverse City.