트레서우스, 헬스턴의 수영장이 있는 호텔

“출장으로 콘월을 가게 되서 작년에 묵었는데 너무 좋아서 올해도 또 펜벤톤으로 했습니다. 내년에도 도 올꺼예요. ”

“We had a very disappointing stay at this hotel and have yet to hear back from a Manager regarding the numerous complaints we had with the service experienced. To begin with, I will note the positives: Clean room Friendly staff Beautiful views Now the negatives: Upon checking into our room at 7pm (following a telephone conversation had earlier in the morning regarding our children and dog joining us) we discovered that the extra beds were not in our room ready for our children to sleep on....

“The Falmouth is a great hotel and very beautiful. The rooms are always comfortable and well equipped. The only negatives we encountered were the Car Park, which is alway busy (probably due to the fact that the hotel offers Gym and Health Club membership). There were occassions where there were literally no spaces. The other area where there could be improvement is the Breakfast. The continental buffet was lacking in choice and the cooked breakfast came out looking unappealing, undercooked...

“Room was spacious, but under a function room, and the noise transmitted down. We had cool weather, and the room was warm. No aircon, so can imagine it would be very uncomfortable in hot weather. The room telephone and TV did not work when we got the room. Fixed the next day. TV was not networked, so no iPlayer etc. The Sundeck advertised with the room was a private patio outside. Ok, but not really private. Also cigarette butts not cleared away from previous occupants. Pool and gym ok...

“A beautiful hotel in an incredible location, with lovely spa facilities that are worth a visit. The staff were friendly and welcoming throughout our stay. That said, for a hotel of this calibre, we did notice a few areas where the experience fell short of expectations. Small touches — like having the tea tray refreshed without needing to ask — are the kind of details that elevate a stay, and we found ourselves having to prompt for these. Breakfast was enjoyable, though it’s worth being aware of...

“Staff were very efficient, friendly and helpful. Full English breakfast and fish & chips delicious. Not far from seafront, ideal for morning and evening walks. Not too far from town centre. Would thoroughly recommend.”

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