BBQ/피크닉 공간

코트야드 바이 메리어트 투손 에어포트 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 944개 이용 후기 중 518개" "
평점 8 - 좋아요. 944개 이용 후기 중 248개" "
평점 6 - 괜찮아요. 944개 이용 후기 중 82개" "
평점 4 - 별로예요. 944개 이용 후기 중 50개" "
평점 2 - 너무 별로예요. 944개 이용 후기 중 46개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Hongjae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Near to airport, clean and kind
Location was not so good but very near to airport even walking distance. Clean and tidy. Hotel reception was kind.
2017년 10월에 2박 숙박함

8/10 - 좋아요

Myung Go

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용하고 합리적인 가격의 호텔
깨끗하고 조용하였으며 근무하는 직원분들도 친절하여 좋은 인상을 받았음. 그러나 룸내에 물 한병정도는 서비스로 제공하였으면 하는 아쉬움은 있음.
2017년 10월에 2박 숙박함

10/10 - 훌륭해요

Mike B. 님, Tacoma

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very good but the bath tub
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 11일
Mike, thank you for sharing your feedback. It's great to hear that your stay at Courtyard Tucson Airport met most of your expectations. We appreciate your comment regarding the bathtub and we're consistently working on ways to enhance every aspect of our guests' experience. Looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place was clean and quiet. The staff was friendly and very helpful. Very comfortable experience.
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 11일
Jorge, thank you for sharing your enjoyable time at Courtyard Tucson Airport. We are thrilled to know our team members ensured a welcoming experience and our quiet, clean amenities added to your comfort. We highly appreciate your feedback and look forward to creating more memorable moments during your future stays.

8/10 - 좋아요

Roberto

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena estancia
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 8일
Roberto, muchas gracias por compartir su experiencia positiva en Courtyard Tucson Airport. Esperamos darle la bienvenida de nuevo en su próximo viaje.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice ride to airport!
2024년 5월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 7일
Gary, the team at Courtyard Tucson Airport is glad to know you appreciated the airport transportation. We're thrilled you had a good experience with us. Looking forward to your next visit!

10/10 - 훌륭해요

Arnoldo C

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 3일
Arnoldo C, it's wonderful to hear that you enjoyed your stay at Courtyard Tucson Airport and found it comfortable. We appreciate your valuable feedback and look forward to welcoming you back soon.

10/10 - 훌륭해요

Jasmin Khan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 5월 2일
Jasmin, it's fantastic to see your five-star rating of the Courtyard Tucson Airport. We're thrilled you enjoyed your stay and hope to welcome you back during your future travels. Safe journeys until then.

6/10 - 괜찮아요

James

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
The property and rooms look nice at first. They are updated and decorated nicely, and very spacious. But the first room they put us in, the pull-out bed was broken. So they moved us to a different room. No bedding for the pull-out in the room. The temperature in the bedroom would not adjust, and was freezing. The walls are paper thin, so you could hear everything- especially above you. All night, you could hear people walking. But the worst thing was how dirty it was. The toilet was dirty and gross. I dropped something on the floor, wiped it up, and the floors were so dirty I wore my shoes the entire time.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 5월 1일
James, we appreciate your sharing of recent experience. We're disheartened to hear about the issue with the extra bed and the lack of bedding. We also understand the importance of a cozy, adjustable room temperature and that the cleanliness was less than ideal. Notably, noise disturbances can certainly affect the comfortability of one's stay and such feedback is invaluable. Our team will look into these matters to ensure a better experience for our future guests. We hope for another opportunity to enhance your experience with us.

10/10 - 훌륭해요

Elaine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 27일
Elaine, it's delightful to hear that you enjoyed your stay at Courtyard Tucson Airport. We appreciate your succinct and positive feedback. Your satisfaction is our success. We hope to serve you again in the future.

10/10 - 훌륭해요

Destiny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick accommodation
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 22일
Thank you for the 5/5 rating, Destiny!It's excellent you enjoyed your time at Courtyard Tucson Airport so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

8/10 - 좋아요

Charles 님, New Haven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient. Clean. Friendly staff.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 21일
Charles, it's great to hear that you appreciated the convenience and cleanliness of Courtyard Tucson Airport. We're also delighted that our friendly team members added to your positive experience. We hope to welcome you back soon.

8/10 - 좋아요

Anne

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The bistro staff was not very professional or prepared. He seemed to have never done this before and the service was very slow. Although my salad was very tasty.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 21일
Anne, we appreciate your feedback about your dining experience at the Courtyard Tucson Airport. We're pleased to hear that you enjoyed the salad. As for your encounter with our team member, we're always striving for improvements in professionalism and efficiency. Your comments will guide us in providing a more seamless experience in the future. Thank you for choosing our hotel for your stay.

10/10 - 훌륭해요

Dale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 28일
Thank you for the fantastic rating, Dale!It's outstanding you had such a wonderful experience at Courtyard Tucson Airport. We care about the satisfaction of our guests. We can't wait to see you again soon!

6/10 - 괜찮아요

Melinda

2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 28일
We appreciate the feedback, Melinda.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Courtyard by Marriott was great. I chose a room with 2 double beds but I received a room with one king. The staff was awesome and got me into the room I needed. This error was on Expedia but the Courtyard staff made it right.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Michael, it's delightful to hear that you had a fantastic stay at Courtyard Tucson Airport. Instances like these indeed demonstrate the dedication and versatility of our diligent team members. We're glad that they resolved the room mix-up efficiently, ensuring you were comfortable. We look forward to welcoming you back on your next visit to Tucson. Thanks for choosing Courtyard Tucson Airport!

10/10 - 훌륭해요

Lisa

연인과의 여행, 가족 여행
좋아요: 편의 시설/서비스
It’s an airport hotel but w great staff
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Lisa, we're thrilled to hear you enjoyed your stay at Courtyard Tucson Airport! Our team members aim to provide a wonderful experience, despite our location. We're glad your interaction with them was positive. We hope to see you again soon on your next journey.

10/10 - 훌륭해요

Karla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo estuvo bien en nuestra estancia. El personal muy amable.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
Karla, gracias por tu reseña de cinco estrellas. Estamos encantados de saber que su estadía en el Courtyard Tucson Airport fue placentera y que los miembros de nuestro equipo fueron amables y serviciales. Esperamos volver a verte pronto.

10/10 - 훌륭해요

Dana

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Dana, thank you for taking the time to give Courtyard Tucson Airport a perfect rating! It brings us immense joy to know you had a 5-star experience. We're eager to welcome you back on your next visit to Tucson. Safe travels!

10/10 - 훌륭해요

Alaina D

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
This property was amazing very peaceful and clean and comfortable definitely would book again
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 24일
Alaina, your positive feedback about the Courtyard Tucson Airport is much appreciated. We're delighted to hear that our peaceful, clean, and comfortable surroundings contributed to your overall experience. It's wonderful to anticipate your return visit in the future.

10/10 - 훌륭해요

Jesus

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good..
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Jesus, it's wonderful to hear that you had an enjoyable stay at Courtyard Tucson Airport. We strive to provide excellent experiences for our guests and we're glad to hear we lived up to that for you. Thank you for choosing us, we hope to serve you again on your next visit.

10/10 - 훌륭해요

Ronda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wish that I looked for the names of two people who helped me at the hotel. The young man who checked my in at about 1:00 am on March 17th, and the shuttle driver the next morning were great. I appreciate their kindness.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Ronda, it warms us to read about your Courtyard Tucson Airport experience, especially about our diligent team members who made your stay much more enjoyable. Thank you for acknowledging their kindness despite the late check-in and early shuttle service. We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Brad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I needed a convenient place for a turn and burn trip to Tucson because I bought a car. Easy access to the airport. Welcoming lobby, staff was awesome even at a 1am check point. Comfy bed, clean all the way around.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Brad, thank you for sharing your experience at Courtyard Tucson Airport. We are thrilled to hear that you found our location convenient and our lobby welcoming. It's fantastic that our team members could be of service at any hour and that you enjoyed the comfort of your accommodation. We appreciate your feedback and look forward to welcoming you back on your future visits to Tucson.

10/10 - 훌륭해요

Tessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Thanks for the perfect rating, Tessa!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Courtyard Tucson Airport.Have a wonderful day!

4/10 - 별로예요

Robin

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
We appreciate the feedback, Robin.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 - 훌륭해요

Margaret McMillan

좋아요: 청결 상태, 직원 및 서비스
.
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 15일
Thank you for this excellent rating, Margaret!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Courtyard Tucson Airport! We'd love to host you again someday for yet another unforgettable visit.

6/10 - 괜찮아요

Christine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bummed
We stayed at this hotel last year, and were happy with our stay. This year, the room was not clean, debris on the floor & the bathroom didn’t look clean. We only stayed one night so by the time we got to our room it was later & couldn’t have housecleaning come. I let the front desk know about the condition of the room. She asked if she could give me something for free rather offering a room discount. Did appointing..
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Christine, it's disheartening to hear that your recent experience did not meet the expectations set during your previous visit. Cleanliness is certainly a priority for us, and we regret to hear of any shortcomings in this area. Constructive input from guests like yourself is invaluable in recognising where improvements can be made. In light of your feedback, we have addressed your concern with our dedicated team members. We certainly wish your experience could have been better and hope to have another chance to exceed your expectations in the future.

10/10 - 훌륭해요

Hannah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hot swimming pool
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 11일
Hannah, it's delightful to hear that you enjoyed the heated swimming pool at Courtyard Tucson Airport. We hope to welcome you back the next time your travels bring you our way.

6/10 - 괜찮아요

Brijesh

출장 여행, 가족 여행
Rooms are ok not great, it was smelly 😞 Not a full restaurant just a small cafe with limited food options. Room size was moderate and bedding was not very comfortable
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 6일
Brijesh, thank you for your feedback. We deeply regret you found your room less than ideal and detected an unsatisfactory scent. Your dining expectations are important to us and we wish our café options had served you better. Further, we are sorry your sleep experience wasn't comfortable. Assuring guest satisfaction is our priority and we eagerly welcome your next stay for an improved experience.

10/10 - 훌륭해요

Lizette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 2월 4일
Thanks, Lizette! It's outstanding your time at Courtyard Tucson Airport was fantastic. We can't wait until your next visit!

6/10 - 괜찮아요

Ana Patricia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Olor a humedad, no hacen las habitaciones , solo cada 3 día
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 1일
Ana Patricia, lamentamos escuchar cualquier inconveniente relacionado con el servicio de limpieza de su habitación solo cada tres días y cierto olor que experimentó. Tenga en cuenta que nuestro objetivo es brindarle una estadía cómoda y placentera. Sus comentarios son valiosos para mejorar nuestro servicio y le agradecemos que nos lo haya informado. Esperamos tener otra oportunidad de darle la bienvenida.

10/10 - 훌륭해요

Sam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The Staff was awsome, Room was roomy, clean and quiet I would stay there without a doubt next time im in town..
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 23일
Sam, we're thrilled to hear your experience at Courtyard Tucson Airport was so positive. We're glad you found our team members awesome and your room to your liking. Thank you for planning to choose us again on your next visit to town. We can't wait to welcome you back!

10/10 - 훌륭해요

Kevin

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 23일
Kevin, we're thrilled to see your perfect rating of the Courtyard Tucson Airport. It's fantastic to know you had a wonderful experience. We strive to provide exemplary service to all our guests. We hope to have the pleasure of welcoming you back in the near future.

10/10 - 훌륭해요

Myriam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 23일
Myriam, thank you for choosing Courtyard Tucson Airport and leaving a stellar rating. We trust you enjoyed your stay and hope to see you back soon!

10/10 - 훌륭해요

DENISSE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 18일
Thank you for sharing your perfect rating with us, Denisse!It's wonderful to see how much you appreciated your time at Courtyard Tucson Airport! We want everyone to feel right at home at Courtyard Tucson Airport. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 - 훌륭해요

Varshini

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 15일
Varshini, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Courtyard Tucson Airport!

10/10 - 훌륭해요

stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 15일
Stephen, thank you for your high rating of Courtyard Tucson Airport! We're delighted to know you had a satisfying stay and look forward to welcoming you back for another pleasant experience.

8/10 - 좋아요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I didn’t like was, my room was supposed to have a pullout sofa, only came with a lounge chair. Told front desk about it and they didn’t believe me until I took them to my room for proof. Then just apologized and left. So just make sure your room actually has what is advertised.
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 15일
Ryan, thank you for providing your feedback. At Courtyard Tucson Airport, we understand how important it is for our description to match what is in the room. We regret your recent experience about the pullout sofa and the surprising encounter with our front desk. This has been noted as a point of improvement. It's our goal to continually enhance guest experiences and your comments will assist our team in this endeavor. We hope to have the opportunity to welcome you back for a seamless stay.

10/10 - 훌륭해요

Clarice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice venue, wish all family could of stayed here. Only complaint, they change towels not as often as I would have liked!
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 15일
Clarice, thank you for choosing Courtyard Tucson Airport for your stay. We're overjoyed you found our hotel to be a nice venue, and we appreciate your feedback regarding the frequency of towel changes. Your input helps us better our services to suit our guests' needs. We would love the opportunity to welcome you and your whole family for a future stay.

10/10 - 훌륭해요

Lee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was very clean and quiet even though we were on the first floor.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 14일
Thank you for the 5 out of 5 rating, Lee!We're thrilled to see how much you enjoyed staying at Courtyard Tucson Airport. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 - 훌륭해요

Kayla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s was very clean and quiet.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Kayla, thank you for sharing your positive feedback. We're glad to hear that your stay at Courtyard Tucson Airport met your expectations with its tranquility and cleanliness. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Angela 님, Lynnwood

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Angela, it's fantastic to see your top rating of Courtyard Tucson Airport! We're pleased that your stay met your expectations and we look forward to welcoming you back on your future travels in Tucson. Safe travels until then!

10/10 - 훌륭해요

randy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet and our suite was awesome
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 1일
Randy, we're thrilled to hear that the tranquility and fantastic suite at Courtyard Tucson Airport contributed to a memorable stay. We aim to provide our guests with a peaceful atmosphere and it's great that we hit that mark for you. We look forward to welcoming you back for another serene escape soon!

10/10 - 훌륭해요

Krystal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 9일
Krystal, thank you for your stellar rating of Courtyard Tucson Airport. Your feedback brings joy to our team and we're thrilled you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Charlotte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Charlotte, thank you for your stellar rating of Courtyard Tucson Airport. We're thrilled that you had such a fantastic experience with us. Looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Jaime

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Thanks for the fantastic rating, Jaime!It's outstanding we could exceed your expectations during your stay at Courtyard Tucson Airport. We're all looking forward to your next stay with us.

10/10 - 훌륭해요

Russell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful facility
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Russell, it's fantastic to hear you enjoyed your time at Courtyard Tucson Airport. We aim to provide our guests with a wonderful experience. Your feedback is much appreciated, and we hope to host you again soon.

4/10 - 별로예요

Jennifer

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Jennifer, we noticed your recent rating and we're disappointed to hear that you didn't have the most satisfying experience. We aim to provide a comfortable and pleasant stay to all our guests. We value your feedback and it would be helpful if you could share additional details so we can continually improve and ensure satisfactory visits in the future.

2/10 - 너무 별로예요

Evelyn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was everything but unwelcoming
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 1일
Evelyn, we regret to hear that your experience didn't meet your expectations with our team's hospitality. We aim to provide every guest with a warm welcome and we're sorry if your experience was different. Your feedback is important and has been noted for improvements. We'll persevere to offer better services in the future, ensuring all guests feel comfortable and welcomed.

6/10 - 괜찮아요

Francisco

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Expedia said breakfast available but don't bring, shower door don't stay closed, room 244
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 1일
Francisco, we value your feedback. Sorry to learn about the reported misunderstanding concerning breakfast availability and your concern with the shower door. We encourage our guests to confirm specific amenities directly with our hotel first-hand. Regarding the shower door, it's vital for us to understand any possible fixtures so we can address them promptly. We hope to have you stay with us again and promise to focus on improving your overall experience.