Thank you for sharing your recent experience and I'm sorry that we did not exceed your expectations. Your comments will help us as we strive to make improvements.

Thank you for your wonderful review! We're thrilled to hear you enjoyed one of the best omelettes here and that the views from your room were outstanding. It's heartwarming to know that your service dog was treated like royalty – we strive to make all our guests, including the four-legged ones, feel special. We appreciate your loyalty, and we're delighted that this was your third stay with us. We look forward to welcoming you back again soon!

Thank you for the positive feedback! We look forward to your next stay at the DoubleTree by Hilton Tucson Reid Park.

Thank you!

I am glad to hear the stay was good, but I will follow up with my maintenance team about that light, thank you!

We sincerely apologize for the inconvenience you experienced during your stay. Ensuring a clean and comfortable environment is our top priority, and we take reports of pests very seriously. Rest assured, we have promptly addressed the issue with our pest control team to thoroughly inspect and address any concerns to prevent future occurrences. We appreciate your feedback and hope to have the opportunity to exceed your expectations in the future. Please don't hesitate to reach out to our team if there's anything else we can assist you with.

Thank you!

Thank you Gabriel for the positive feedback. We look forward to seeing you again.

Thank you for your positive feedback! We look forward to seeing you again soon.

Buenas noches, quería disculparme por la demora en la respuesta. En cuanto al depósito, puede tardar entre 5 y 7 días hábiles, dependiendo de su banco. Le recomendaría ponerse en contacto con su banco para obtener más ayuda.

Thank you for your positive review of your stay at our hotel. If there is anything we could have done to make it a 5, please let us know and as always, we look forward to seeing you again!

Dear Lisa,Thank you for bringing your recent experience to our attention. I sincerely apologize for any inconvenience you’ve encountered during your stay with us. We take guest feedback seriously, and I appreciate your patience as we work to resolve this matter. Sadly, I am not able to look up your reservation but would like to have you speak to our Guest Service manager. If you don't mind, please call the hotel and we will make it right!

Thank you for your feedback!

Thank you!

Thank you for sharing your recent experience at our property. Normally at Doubletree hotels breakfast is not complimentary but you can always add it to your reservation if you choose to. Thank you again for your time and feedback.

Thank you for sharing your recent experience and I have shared your feedback with our management team.

Thank you!

Thank you!

Thank you for your feedback. We have recently updated our website with updated photos and dimensions of the rooms.

Thank you so much for your feedback! We look forward to seeing you next time.

Thank you for your feedback!

Thank you for your feedback. We hope you choose to stay with us again soon.

Thank you!

Thank you for your feedback!

Thank you!

Thank you for the kind words about the great team we have! I will make sure to share your comments with them and we hope you choose to stay with us again soon.

Thank you so much for your review! I am happy to hear you enjoyed your stay with us and we look forward to seeing you again soon!

I do apologize about not being able to log into your Netflix account. We did just replace our T.V so that streaming would be an option for our guests. I will check with my maintenance team and see if maybe we have not switched this out for the new one. Have a great weekend.

Thank you for your feedback and I'm sorry about the issues you had with your stay. I have shared your comments with our housekeeping team.

Thank you for your feedback.

Thank You Philip for positive feedback! We look forward to seeing you again at our property!

Thank you for your feedback!

Thank you for your feedback and I'm sorry that we did not exceed your expectations. Your comments will help us as we strive to make improvements.

I truly am sorry that your stay was not perfect with us, I do know you were here for quite a few nights did you inform our desk staff about the A/C issues you faced? I wanted to at least offer points onto the Hilton Honors account attached to your stay, if that is okay with you?

I am very happy to hear you enjoyed your stay with us thank you so much and we hope to see you again soon!

Thank you for your kind comments about our desk supervisor Mario and our property. Mario always does a great job and I will make sure to share your comments with him. We hope you choose to stay with us again soon!

Thank you!

We love when guests bring their pets and we hope you choose to stay with us again soon!

Thank you!

Thank you!

Thank you for sharing your recent experience and I'm sorry that we did not exceed your expectations. Your comments will help us as we strive to make improvements.

Thank you for sharing your recent review and I'm very sorry for the strong smell in your room. I have shared your comments with our maintenance team so we may remedy this issue. Safe travels!

Thank you for taking the time to share your review!

Thank you for your recent review and kind words about our desk team member Roberta. She always does a great job, and I will make sure to share your comments with her.

Thank you!

Thank you!

Thank you for sharing your recent stay with us. I will also share your comments with our maintenance so we may remedy this issue.

Thank you for sharing your review!