로비

힐튼 가든 인 투손 에어포트 여행 후기

3 out of 5
힐튼 가든 인 투손 에어포트
6575 S Country Club Rd, Tucson, AZ

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 910개 이용 후기 중 538개" "
평점 8 - 좋아요. 910개 이용 후기 중 239개" "
평점 6 - 괜찮아요. 910개 이용 후기 중 65개" "
평점 4 - 별로예요. 910개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 910개 이용 후기 중 32개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

Victoria 님, NZ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great hotel
Nice friendly staffs, clean and big room.

10/10 - 훌륭해요

Claudia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good welcome
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 22일
Dear Claudia, We are delighted to read the review of your stay at Hilton Garden Inn Tucson Airport. We strive to provide each guest a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us. It was our pleasure hosting you, and we hope to see you again whenever you return to Tucson.Sincerely,Robb BlytheGeneral Manager

8/10 - 좋아요

Nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Only stayed one night as we were driving cross country and this was our last stop before getting back to california. Easy to find, easy parking, we checked in pretty late so didn't get to see much around the area until the next morning (though we left early). The room was nice and big as well as the bathroom. Everything was clean and bed was super comfortable. My only complaint was the sink water, which was coming out milky from the bathroom sink. I called the front desk about this and they said it was a normal Tuscon thing? That because it's hard water and Tuscon water isn't very good it comes out like that. Not sure how accurate that it but that was really the only complaint. Hotel is slightly older could use some slight renovations but other than the water thing it was a comfortable stay.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 10일
Dear Nicole, Thank you for choosing Hilton Garden Inn Tucson Airport for your overnight stay. We are glad you enjoyed your overall experience; however; we regret your concerns with the sink water. It was a pleasure to host your visit, and we hope to serve you again soon. Sincerely,Robb Blythe,General Manager

10/10 - 훌륭해요

Kate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay and friendly staff
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Kate, Thank you for sharing your feedback regarding your recent stay at Hilton Garden Inn Tucson Airport. We are delighted to hear that your experience was exceptional and that you enjoyed our impeccable service. Your satisfaction is our top priority, and we look forward to welcoming you back again soon.Sincerely,Robb Blythe,General Manager

10/10 - 훌륭해요

CHENGJUN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great to stay.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 30일
Dear Chengjun, Thank you for choosing us and for sharing your review. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Tucson. It was our pleasure accommodating you. We hope to see you again at Hilton Garden Inn Tucson Airport soon. Sincerely,Robb Blythe,General Manager

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Empoyees were friendly and helpful
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 30일
Dear Richard, Thank you for sharing your review, especially the kind comments about our friendly and helpful associates. We are devoted to giving each guest a great experience and are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Hilton Garden Inn Tucson Airport.Sincerely,Robb Blythe,General Manager

10/10 - 훌륭해요

Roberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 25일
Dear Roberto, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Hilton Garden Inn Tucson Airport so much! It was our pleasure to accommodate you. We look forward to hosting you again soon for another great experience.Sincerely,Robb Blythe,General Manager

4/10 - 별로예요

Jennifer

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 21일
Dear Jennifer, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Sincerely,Robb Blythe,General Manager

10/10 - 훌륭해요

James J.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole staff was so welcoming and friendly. Every need was meet with a smile. From the front desk staff to the floor cleaning crew. Next trip to Tucson I will be staying here again.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 19일
Dear Valued Guest, Thank you for choosing Hilton Garden Inn Tucson Airport and sharing your feedback. Our team takes immense pride in delivering attentive and courteous service, and we are delighted to hear that you found it to your liking. We look forward to welcoming you back in the future.Sincerely,Robb Blythe,General Manager

8/10 - 좋아요

ANA MARGARITA COSSIO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal agradable
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 9일
Dear Ana,Thank you for the excellent review, most especially the kind comments about our friendly and helpful associates. We are devoted to giving each guest a great experience, and we are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Hilton Garden Inn Tucson Airport.Sincerely,Robb BlytheGeneral Manager

10/10 - 훌륭해요

felix

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient, not too far from airport or downtown Tucson.
2024년 1월에 5박 숙박함
답변 제공: General Manager 님, 2024년 2월 3일
Dear Felix, Thank you for the nice review of your recent stay at the Hilton Garden Inn Tucson Airport. We are pleased you found our location near the airport and downtown to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Robb BlytheGeneral Manager

10/10 - 훌륭해요

MICHAEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
Dear Michael, Thank you for the perfect rating. We are glad you had a wonderful time at Hilton Garden Inn Tucson Airport. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Robb BlytheGeneral Manager

8/10 - 좋아요

Ardeshir

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
Dear Ardeshir, Thank you for sharing the nice rating about your experience at Hilton Garden Inn Tucson Airport. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Sincerely,Robb BlytheGeneral Manager

8/10 - 좋아요

Marty

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Desk clerk Isaiah was just amazing. He was so helpful to us.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Dear Marty, Thank you for taking the time to share your recent stay at Hilton Garden Inn Tucson Airport. We extend our gratitude for highlighting the exceptional assistance provided by Isaiah, one of our front desk associates. We will certainly pass along your compliments to him. Your acknowledgment motivates us to continue delivering outstanding service, and we look forward to welcoming you back for another memorable stay.Sincerely,Robb BlytheGeneral Manager

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 16일
Dear Barbara, We are delighted to learn about the rating of your stay at Hilton Garden Inn Tucson Airport. We strive to provide each guest with a memorable experience, and we are pleased that we accomplished this during your time with us. It was our pleasure hosting you, and we hope to see you again whenever you return to Tucson.Sincerely,Robb BlytheGeneral Manager

8/10 - 좋아요

Ben

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff is exceptional!... Very polite and helpful!!!
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 11일
Dear Ben, Thank you for the excellent review, most especially the kind comments about our friendly and helpful associates. We are devoted to giving each guest a great experience, and we are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Hilton Garden Inn Tucson Airport.Sincerely,Robb BlytheGeneral Manager

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was located close to dinning options, but they have a kitchen on premises that turned out an excellent dinner. The staff was friendly and professional, I will be staying there again when I'm in the area and I recommend this establishment to others as a place to consider when in Tucson.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Robert, Thank you for reviewing your recent stay at Hilton Garden Inn Tucson Airport. We are pleased to know you were delighted with our ideal location, devoted associates, and thoughtful amenities. We are grateful for your recommendations and look forward to welcoming you again.Sincerely,Robb Blythe,General Manager

8/10 - 좋아요

CATHY

Pricey breakfast buffet 16.95!!!
Loved the property, very clean and comfortable and pets are welcome. we did not love that the price of the breakfast buffet was advertised online for $10, but the blackboard in the breakfast room said $16.95. We passed.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 5일
Dear Cathy, Thank you for choosing to stay at Hilton Garden Inn Tucson Airport and for the review. We are glad to know you were pleased with our clean property and delicious breakfast. However, we regret not meeting your expectations with our breakfast charges. We are grateful for your comments and look forward to welcoming you again.Sincerely,Robb Blythe,General Manager

10/10 - 훌륭해요

Armando

2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 11일
Dear Armando, It was a pleasure having you as our guest at Hilton Garden Inn Tucson Airport. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Sincerely,Robb BlytheGeneral Manager

8/10 - 좋아요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
답변 제공: General Manager 님, 2024년 1월 13일
Dear Greg,On behalf of our team at Hilton Garden Inn Tucson Airport, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to Tucson.Sincerely,Robb BlytheGeneral Manager

2/10 - 너무 별로예요

Rebecca

별로예요: 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 24일
Dear Rebecca, On behalf of our entire staff, we sincerely apologize if we did not live up to our high standards during your recent visit. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely,Robb BlytheGeneral Manager

8/10 - 좋아요

Thomas

2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 20일
Dear Thomas, Thank you for choosing Hilton Garden Inn Tucson Airport and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.Sincerely,Robb BlytheGeneral Manager

10/10 - 훌륭해요

Christopher

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 19일
Dear Christopher, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Hilton Garden Inn Tucson Airport, and we look forward to welcoming you back soon.Sincerely,Robb BlytheGeneral Manager

10/10 - 훌륭해요

Grisselle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 9일
Dear Grisselle,Thank you for choosing Hilton Garden Inn Tucson Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Robb BlytheGeneral Manager

6/10 - 괜찮아요

Ben

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Shower doors were very hard to close.
2023년 12월에 1박 숙박함
답변 제공: RB 님, 2023년 12월 5일
Thank you for the review. We will look into this immediately.Have a great day.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice stay. I was disappointed that the ac/heat unit did not have a constant fan option. The toilet valve was leaking so it was a bit annoying but otherwise extremely nice for the cost.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear John, Thank you for taking the time to comment on your stay. It is excellent to know you were pleased with the majority of your visit. However, we regret that your stay was anything other than perfect. We appreciate you bringing these concerns regarding your room and bathroom to our attention. We look forward to hosting you again the next time you are in the area.Sincerely,Robb BlytheGeneral Manager

8/10 - 좋아요

Tommy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함
답변 제공: General Manager 님, 2023년 11월 16일
Dear Tommy, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Hilton Garden Inn Tucson Airport.Sincerely,Robb BlytheGeneral Manager

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 8일
Dear Charles, Thank you for rating your experience at Hilton Garden Inn Tucson Airport. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Sincerely,Robb BlytheGeneral Manager

8/10 - 좋아요

Ray

2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 30일
Dear Ray, We are thrilled you had an excellent stay at Hilton Garden Inn Tucson Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Robb BlytheGeneral Manager

10/10 - 훌륭해요

Jose

2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 22일
Dear Jose, Thank you for the perfect rating. We are glad you had a wonderful time at Hilton Garden Inn Tucson Airport. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Robb Blythe,General Manager

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable room & bed. Off of Valencia enough so it was very quiet.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 3일
Dear Mary, Thank you for being our guest and for sharing your feedback. We are delighted to know that you enjoyed our ideal location and well-maintained accommodations. We look forward to welcoming you back to Hilton Garden Inn Tucson Airport for the tranquil experience you seek.Sincerely,Robb BlytheGeneral Manager

10/10 - 훌륭해요

Busra Ezgi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 25일
Dear Ms. Ezgi, Thank you for the perfect rating. We are glad you had a wonderful time at Hilton Garden Inn Tucson Airport. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Robb BlytheGeneral Manager

10/10 - 훌륭해요

Julia

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great property to stay. I have stayed here several times. I enjoy the quiet clean rooms. The staff is amazing and very friendly and accommodating. The food served in the restaurant is very good.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 21일
Dear Julia,Thank you for choosing the Hilton Garden Inn Tucson Airport for your stay once again. There is nothing greater than to learn that a guest returns to our hotel because they love our staff and everything our hotel has to offer. We are very proud of the exceptional service our associates provide to our guests every day. We look forward to welcoming you back soon.Sincerely,Robb BlytheGeneral Manager

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We recommend this Hotel .
The room was spacious, very clean, and had a very comfortable bed with a nice bathroom. What made this place really stand out was the staff. They were all very professional, polite and personable. We recommended this hotel!
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 19일
Dear Tammy, Thank you for choosing Hilton Garden Inn Tucson Airport and for your perfect rating. We hope you had a great stay and we are thrilled to know you loved our spacious, well-maintained accommodations and courteous associates. Thank you again for your recommendation, and we look forward to welcoming you back for another exceptional experience.Sincerely,Robb BlytheGeneral Manager

10/10 - 훌륭해요

Laura

연인과의 여행
좋아요: 편의 시설/서비스
Everyone was so friendly. When we needed anything, they got it for us so fast.
2023년 10월에 6박 숙박함
답변 제공: Robb Blythe General Manager 님, 2023년 10월 18일
Dear Laura, Thank you for the excellent review, most especially the kind comments about our friendly and helpful associates. We are devoted to giving each guest a great experience, and we are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Hilton Garden Inn Tucson Airport.Sincerely,Robb BlytheGeneral Manager

8/10 - 좋아요

Pedro

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every single employee was super Professional and should get a raise!
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 4일
Dear Pedro, Thank you for the wonderful review, most especially the kind comments about our friendly and helpful associates. We are devoted to giving each guest a great experience, and we are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Hilton Garden Inn Tucson Airport.Sincerely,Robb Blythe,General Manager

4/10 - 별로예요

Lawrence 님, Traverse City

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Given wrong room type, booked 2 room king suite but given a regular king room. First told it wasn't their mistake then that there were no suites available Staff unhelpful and even argumentative!!
2023년 9월에 4박 숙박함
답변 제공: General Manager 님, 2023년 10월 4일
Dear Lawrence, We appreciate you choosing our hotel and also for taking the time to share your concerns. Please accept our apologies for the lack of attentive service and for the unpleasant behavior of our staff. We are grateful for your feedback and will address this with our associates to prevent such issues going forward. Your feedback, and also your patience in this matter, are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels.Sincerely,Robb Blythe,General Manager

10/10 - 훌륭해요

STEVE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 19일
Dear Steve, We are thrilled you had an excellent stay at Hilton Garden Inn Tucson Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Robb BlytheGeneral Manager

8/10 - 좋아요

Gilson Carlos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Some small maintenance issues. No vending/ice machine in all floors.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 10일
Dear Carlos, We appreciate you taking the time to review your recent stay at our hotel. We hope you had a pleasant stay overall. However, we apologize for the maintenance issues you had and for not meeting your expectations. We understand your frustration, and we will review them appropriately. We are grateful for your patience, and we hope you will come back for the perfect visit you deserve on your next to the area.Sincerely,Robb BlytheGeneral Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
My wife and I booked and prepaid for a king room, but we were given a double queen room. We booked three nights and did not sleep in the same bed the entire time. Otherwise the stay was good. Clean, good price, good location, nice pool.
2023년 8월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 8일
Dear Valued Guest, Thank you for evaluating your recent stay with us. We are pleased to know you liked our convenient location and that you found us to be a great value. We are also happy you loved our well-maintained hotel and beautiful pool. However, we deeply regret that the room type you requested was not available. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope that we will have a future opportunity to show you the exceptional stay we are committed to providing every guest.Sincerely,Robb BlytheGeneral Manager

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience!
We loved this hotel! The staff was incredible! Very friendly, helpful, accommodating. The room was clean, the pool was awesome, and there was no problem with noise at all. We’ve stayed at quite a few of the hotels by the airport and this is by far our favorite. We’ll stay again for sure!
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 6일
Dear Timothy, Thank you for being our guest and for taking the time to review your experience at Hilton Garden Inn Tucson Airport. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Robb BlytheGeneral Manager

10/10 - 훌륭해요

patricia

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were very friendly and courtesy. The restaurant was very good.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 6일
Dear Patricia, What a thoughtful review. We are pleased to read you enjoyed your stay at the Hilton Garden Inn Tucson Airport. Thank you for mentioning how much you loved dining at our on-site restaurant and the great service. Your gracious comments about our team will be passed along. Thank you once more for the wonderful comments, and we hope to have the pleasure of welcoming you back soon.Sincerely,Robb BlytheGeneral Manager

10/10 - 훌륭해요

Jacqueline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Monica at the front desk was very helpful and extremely friendly. All staff members were polite and pleasant from front of house to house keeping. My sister and I had to come down due to my brother having a stroke. The hotel and staff made it a great place to relax and unwind.
2023년 8월에 11박 숙박함
답변 제공: General Manager 님, 2023년 9월 3일
Dear Jacqueline, Thank you for choosing Hilton Garden Inn Tucson Airport for your recent stay and for sharing your experience with fellow travelers. We are sorry to hear of the circumstances for your trip. However, we are pleased that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon.Sincerely,Robb BlytheGeneral Manager

10/10 - 훌륭해요

Michelle

2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 13일
Dear Michelle, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Hilton Garden Inn Tucson Airport.Sincerely,Robb Blythe,General Manager

10/10 - 훌륭해요

Monoiette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
From the time I checked in everyone was so awesome
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 16일
Dear Monoiette, Thank you for the fantastic review and for letting us know that you had a great stay. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your experience with us so wonderful! We appreciate your feedback and look forward to your next visit to Hilton Garden Inn Tucson Airport.Sincerely,Robb Blythe,General Manager

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
It was great
2023년 8월에 1박 숙박함
답변 제공: Robb Blythe General Manager 님, 2023년 8월 8일
Dear Eric, We are delighted to read the review of your stay at Hilton Garden Inn Tucson Airport. We strive to provide each guest a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us. It was our pleasure hosting you, and we hope to see you again whenever you return to Tucson.Sincerely,Robb BlytheGeneral Manager

10/10 - 훌륭해요

Ariel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Robb Blythe General Manager 님, 2023년 8월 8일
Dear Ariel, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hilton Garden Inn Tucson Airport, and we look forward to welcoming you again soon.Sincerely,Robb BlytheGeneral Manager

4/10 - 별로예요

Michael A

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Closed the pool to clean for 2 days. Stayed over the weekend. You would think this could of been done over a Tuesday or Wednesday, not Saturday and Sunday.
2023년 7월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 3일
Dear Michael, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are sorry for your disappointment regarding the pool. We regret any inconvenience and frustration this caused you, and please know we are grateful for your patience. It was a pleasure having you as our guest, and we hope to make your stay perfect the next time you are in the area.Sincerely,Robb BlytheGeneral Manager

6/10 - 괜찮아요

Angie

가족 여행
별로예요: 청결 상태
The pool is not cared for, they do not clean the pool ever that i saw. They dont have good attitudes when you ask for things that you need. There is no light in the pool bathrooms, their website says they can accomodate 5 people and the receptionist admitted that isnt true. We had to be moved to a suite and then they wouldnt let us have a rollaway bed for my child.
2023년 7월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2023년 7월 26일
Dear Angie, Thank you for staying with us and taking the time to share your review. We are sorry for the cleanliness issues you came across with our pool and for the service issues you mentioned that left a negative impression on you. We are known for our attention to detail and excellent service, and we are disappointed this was not your experience. Your comments will be reviewed by our team to ensure we focus on correcting and preventing such mistakes. We also apologize for the confusion with our accommodations and for not being able to get a rollaway bed in your suite. We are truly grateful for your feedback, and we hope you will revisit so we can provide you with the hospitality for which we are known.Sincerely,Robb Blythe,General Manager

10/10 - 훌륭해요

Michel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 18일
Dear Michel,Thank you so much for the perfect rating of your time at Hilton Garden Inn Tucson Airport. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Sincerely,Robb BlytheGeneral Manager