“I was incredibly disappointed with this stay. I asked very specifically for a wheelchair accessible room and was given a room that my elderly mother could not take a bath in because it was not accessible. I asked specifically about the height of the bed so that I would know that my elderly mother could get into and out of the bed without a problem. I was told that it was a specific height and it was not. While the staff did try to fix these issues, truly the only thing they did was give me a lot...
“I was incredibly disappointed with this stay. I asked very specifically for a wheelchair accessible room and was given a room that my elderly mother could not take a bath in because it was not accessible. I asked specifically about the height of the bed so that I would know that my elderly mother could get into and out of the bed without a problem. I was told that it was a specific height and it was not. While the staff did try to fix these issues, truly the only thing they did was give me a lot...
Ruth