BBQ/피크닉 공간

베스트 웨스턴 카탈리나 인 여행 후기

2.5 out of 5
베스트 웨스턴 카탈리나 인
2015 Mcfarland Blvd, Northport, AL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 479개 이용 후기 중 233개" "
평점 8 - 좋아요. 479개 이용 후기 중 148개" "
평점 6 - 괜찮아요. 479개 이용 후기 중 61개" "
평점 4 - 별로예요. 479개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 479개 이용 후기 중 16개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
It was expensive because of graduation week, but the quality of the hotel is enough.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good choice
Nice staff and comfortable inside

10/10 - 훌륭해요

Sheila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nicely remodeled hotel, very clean. Comfortable beds. Breakfast was good. Staff friendly and helpful. Will stay here again.
2024년 5월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 10일
Dear Sheila,Thank you for your wonderful review! We're delighted to hear that you enjoyed our remodeled hotel, cleanliness, comfortable beds, good breakfast, and friendly staff. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Stuart

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 6일
Dear Stuart,Thank you for your positive feedback! We're glad to hear that you had a nice experience during your stay. If there's anything specific you enjoyed or any suggestions you have for us, we'd love to hear them.Sincerely, Hotel Manager

6/10 - 괜찮아요

Teresa

가족 여행
좋아요: 직원 및 서비스
$400 for this room is ridiculous! Room smelled like an ash tray. Thankfully I had ear plugs to block out the road noise.
2024년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 5일
Dear Teresa,We sincerely apologize for the disappointment you experienced during your stay. Your feedback is crucial, and we will address the issues with the room's condition and noise levels to ensure a more pleasant experience for our guests. We apologize for any inconvenience caused.Sincerely, Hotel Manager

10/10 - 훌륭해요

Michelle

Easy and fast check in. Room was decent. Pretty good location.
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 17일
Dear Michelle,Thank you for your wonderful review and for choosing to stay with us! We're delighted that you had an easy and fast check-in experience and that you found your room to be decent. Our location is indeed pretty good, and we're glad it added to your overall experience. We hope to have the pleasure of hosting you again in the future for another great stay.Sincerely,Hotel Manager

6/10 - 괜찮아요

Tanya

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One level
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Tanya,Thank you for your rating and feedback. We appreciate your input, and we'll strive to improve to meet your expectations in the future. If there's anything specific, you'd like us to address, please feel free to let us know. We hope to have the opportunity to provide you with a better experience on your next visit.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jane

Beautiful updated room. Only issue is loud traffic noise which we resolved by setting the AC fan to run continuously.
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 31일
Dear Guest,Thank you for your feedback, and we're delighted to hear that you found the updated room beautiful. We apologize for the inconvenience caused by the loud traffic noise, but we're glad to know that adjusting the AC fan provided a solution. Your comfort is important to us, and we appreciate your understanding. If there's anything else you'd like to share or if you have specific suggestions, please feel free to let us know. We look forward to welcoming you again during any future visits.Sincerely,Hotel Manager

10/10 - 훌륭해요

Norma 님, Northport

가족 여행
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 10일
Dear Norma,Thank you for your positive rating! We're delighted to hear that you had a 5-star experience. If there's anything specific you loved about your stay at Best Western Catalina Inn or if you have any suggestions for improvement, please let us know. We appreciate your feedback and look forward to hosting you again in the future.Sincerely,Hotel Manager

8/10 - 좋아요

KATHY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stop heading south
The hotel is older but has been totally updated. We always like parking by our room since we travel with a car load. The bed was comfortable, staff nice, the bathroom was small, but the room is large. The breakfast was good. We will make this a regular stop in the future.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 2일
Dear KATHY,Thank you for sharing your experience, and we appreciate the 8 out of 10 rating. It's great to hear that you enjoyed the updated facilities, comfortable bed, and friendly staff. We understand the preference for parking convenience, and we're pleased to know you plan to make this a regular stop in the future. If there's anything specific, you'd like us to improve or maintain for your next visit, please let us know. We look forward to welcoming you back!Sincerely, Hotel Manager

6/10 - 괜찮아요

John

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 21일
Dear John,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel, but wasn't worth $477.00 a night!!!
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 12일
Dear Joseph,Thank you for sharing your feedback. We appreciate your positive rating and are pleased to hear that you found the hotel nice. We understand your concern about the price, and we apologize if it did not meet your expectations. Your input is valuable, and we'll use it to review our pricing structure. We value your feedback and hope to have the opportunity to welcome you back at a more reasonable rate in the future. Safe travels!Sincerely, Hotel Manager

2/10 - 너무 별로예요

Stephen 님, Loxley

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charged me $50 to get a “non smoking” room at 10pm at night. Hotel is definitely not 8.4 stars. It’s old and run down. Enter from the outside parking lot to each room. Wouldn’t refund money to go stay somewhere nicer. I’ll never stay here again. $400 for a sh!thole.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 10일
Dear Stephen,We apologize for the inconvenience you experienced during your stay, and we're sorry to hear about your dissatisfaction. The additional charge and the condition of the room do not align with our standards, and we understand your frustration. We appreciate your feedback, and it will be shared with the management team for improvements. We regret that we fell short of your expectations, and we hope to have the opportunity to address your concerns in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Adem

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 6일
Dear Adem,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager

8/10 - 좋아요

Janis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was clean and comfortable. The proximity to campus activities was good. There were many options for shopping and dining nearby.
2023년 11월에 4박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 6일
Dear Janis,Your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel Manager

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nearby to everything
2023년 10월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 4일
Dear Michael,Thank you for your perfect 5 out of 5 rating. We're glad to hear that the hotel is conveniently located near everything. We look forward to serving you again on your next visit.Sincerely, Hotel Manager

10/10 - 훌륭해요

Meg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great place to stay
This was our third time staying at this hotel. It is always exceptionally clean and quiet. The staff is very friendly.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 30일
Dear Meg,Thank you for the perfect 10 out of 10 rating and your wonderful feedback! We're delighted to hear that you had a great experience during your third stay. Your comments about the cleanliness, quietness, and friendly staff are appreciated. We look forward to welcoming you back for a fourth visit!Sincerely, Hotel Manager

10/10 - 훌륭해요

Gerald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel staff were very accomodating to my family and needs during my stay for my fathers funeral. Even though the price hike during Alabama Football home games is the norm, i was able to secure an extra room at a decent rate. The rooms are very clean and spaciuos too. I'll have no problem staying here again when visiting my relatives in Aliceville whenever I return. True southern hospitality!
2023년 10월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 28일
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Erich 님, Innisfail

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The owners were very helpful and friendly.
2023년 10월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 25일
Dear Erich,We're delighted to hear that you had a positive experience during your stay. The owners and our entire team aim to provide a welcoming and friendly environment for our guests. If you have any further feedback or if there's anything specific you appreciated about your stay, please let us know. We look forward to serving you again in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Virgil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's all good👍 . Large roomy clean. Comfortable beds.
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 18일
Dear Guest,Thank you for your fantastic rating and kind words. We're delighted to hear that you had a positive experience with us and that you found our rooms spacious, clean, and comfortable. Your satisfaction is our top priority, and we hope to welcome you back for another great stay in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Door numbers are a little small
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 15일
Dear Charles,Thank you for your feedback. We appreciate your input, and we'll take your comment about the door numbers into consideration to make improvements. If you have any other suggestions or concerns, please feel free to reach out. We hope to have the opportunity to host you again in the future.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Debrita 님, Birmingham

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 10일
Dear Debrita, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms and nice breakfast selection
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 11일
Dear Guest,We appreciate your feedback and are pleased to hear that you found our location convenient and our staff helpful. However, we apologize for any inconvenience you experienced due to the outdated and old condition of our rooms. We understand the importance of maintaining our facilities, and your comments will be shared with our management team for consideration in future improvements.We value your business and hope to have the opportunity to serve you again in the future with upgraded accommodations that meet your expectations.Sincerely,Hotel Manager

10/10 - 훌륭해요

Patricia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 6일
Dear Guest,Thank you for your perfect rating! We are thrilled to know that you had such a wonderful experience during your stay at our hotel. We appreciate your support and hope to welcome you back for another great stay soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 5일
Dear Kimberly,Thank you for taking the time to rate your recent stay with us a perfect 10 out of 10! We're delighted to know that you had a wonderful experience at our hotel. If you have any specific comments or suggestions for us, please feel free to share.We hope to welcome you back in the near future for another fantastic stay.Sincerely,Hotel Manager

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 5일
Dear Cheryl,Thank you for taking the time to rate your recent stay with us a perfect 10 out of 10! We're thrilled to know that you had an excellent experience at our hotel. If you have any specific comments or suggestions for us, please feel free to share.We look forward to having the pleasure of hosting you again in the future.Sincerely,Hotel Manager

6/10 - 괜찮아요

Kathy

가족 여행
좋아요: 직원 및 서비스
The staff was very friendly and helpful. Our room was clean and tidy but the property could use a little TLC/updating. The bathroom had a mildewy smell which I'm sure is a result of a hot/humid climate but makes you feel like it isn't clean
2023년 8월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 24일
Dear Kathy,Thank you for your stay. We're grateful for your positive comments regarding our friendly and helpful staff, as well as the cleanliness of your room. We are sorry that you weren’t completely satisfied with your experience at our hotel. We’re involved in a continuous improvement process and are working to make the guest experience better. We take pride in offering a great experience for guests of all kinds. We hope that you will try us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

David

2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 14일
Dear Guest,Thank you for your perfect rating of 10/10! We're thrilled that you had such a wonderful experience during your stay. If there are any specific aspects you'd like to highlight that contributed to your high rating, or if you have any suggestions for us to maintain this level of service, please feel free to let us know. We look forward to welcoming you back for another exceptional stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 10일
Dear Patricia,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Gabriel

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스
I was charged a $100 deposit for a non-smoking room, which won't be returned for 5 business days. However, one of the comforters had a cigarette burn. The bathroom had hair strands on the walls, and mildew seeped out from the edges around the bathtub. The TV had no service. It's the worst hotel experience ever. I will never stay here again and recommend anyone contemplating staying at this Best Western Catalina location seriously refrain from doing so.
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 8일
Dear Gabriel,We are distressed to see your comments. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely,Hotel Manager

10/10 - 훌륭해요

Randy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 15일
Dear Randy,Thanks for staying with us and giving 10- star rating. We appreciate your feedback. We are sure that you may have got a great experience and value for your money staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. Hope you will visit us again soon.Sincerely,Hotel Manager.

8/10 - 좋아요

Denise

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The room was up to date, clean, and the staff were friendly. The neighbors and outside noise was inconvenient at times.
2023년 6월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 27일
Dear Denise,Thanks for taking the time to offer your comments. Although we are glad we met your needs, I apologize we did not exceed your expectations due to noise. We are dedicated to providing an experience that everyone can enjoy. It would be my pleasure if you decided to work with us again in this area in the future, and I am hopeful we can improve. Sincerely, Hotel Manager.

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick, responsive staff. Property and rooms just as advertised. Would definitely stay here again!
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 26일
Dear Charles,It is a pleasure to hear from you. It would be great if you could stay with us again soon, and I hope you will be able to do that. Our hotel and its amenities are truly a source of pride for us, and we would like to earn your trust. We're glad to satisfy you, as we do so many others every day. Please accept our thanks once more. Sincerely,Hotel Manager.

10/10 - 훌륭해요

andia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy check in and check out,glad to have extra pillows.very clean room and great shower.
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 2일
Dear andia, A big thank you for your stay at our hotel. It is really delightful to see your feedback. Our team has proven that they can do wonders with genuine hospitality. Eagerly looking for your next visit. Sincerely, Hotel Manager.

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great owners. Very friendly and helpful. Clean and comfortable!!
2023년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 9일
Dear Amy,Thank you for your kind words. We strive to provide our customers with a clean and comfortable stay, and we are glad to hear that we have achieved that. We really appreciate your feedback and are so glad you enjoyed your stay.Sincerely, Hotel Manager.

10/10 - 훌륭해요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean! Breakfast was good!
2023년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 8일
Dear Marie,We are delighted to hear that you enjoyed your stay with us and that you were pleased with the cleanliness of our hotel. We strive to make sure our guests have the most comfortable and enjoyable experience possible, and we are delighted that we were able to meet your expectations. We are also delighted that you enjoyed our breakfast and look forward to having you stay with us again soon!Sincerely,Hotel Manager.

10/10 - 훌륭해요

Nobuchika

2023년 4월에 6박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 20일
Dear Nobuchika, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

8/10 - 좋아요

Raven

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay was short but the customer service was perfect. I asked for another set of sheets and the staff changed them quickly with a great attitude.
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 29일
Dear Raven,Thank you for your kind words! We are glad that you enjoyed your stay and that we were able to provide you with excellent customer service. We strive to offer the best experience possible to all our guests and it is great to hear that we are achieving that goal. We look forward to welcoming you back soon!Sincerely,Hotel Manager.

10/10 - 훌륭해요

Emma

2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 16일
Dear Emma, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager.

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 24일
Dear Steven,Thanks for staying with us and giving 10- star rating. We appreciate your rating. We are sure that you may have got a great experience and value for your money staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. Hope you will visit us again soon.Sincerely,Hotel Manager.

8/10 - 좋아요

Heidi 님, Littleton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 5박 숙박함
답변 제공: Hotel Manager 님, 2023년 5월 9일
Dear Heidi, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager.

8/10 - 좋아요

Debbie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
3 night business stay
Room was clean and comfortable. Nothing fancy. If I was in the area I would consider staying there again.
2023년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 15일
Dear Debbie,We are pleased to hear from you, and hope you will be able to stay with us again soon. Our hotel and its amenities are a source of pride for us, and we look forward to earning your trust. We would like to thank you again.Sincerely,Hotel Manager.

4/10 - 별로예요

Michele

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom was not very clean.
2023년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 11일
Dear Guest,We apologize for the lack of cleanliness in the bathroom. We strive to keep all of our rooms clean and comfortable for our guests and are sorry that we did not meet your expectations. We will make sure to take extra care to ensure that all bathrooms are thoroughly cleaned for our future guests. Thank you for bringing this to our attention.Sincerely,Hotel Manager

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff and very clean property.
2023년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 2월 28일
Dear Michael,Thanks for helping us by offering this review. You are kind to let us know that our clean hotel and great staff. The experience here has proven to be more than satisfactory to most guests who leave content and happy. Our guest feedback keeps us motivated and focused to be the best hotel. We trust you will give us one more chance. We appreciate the valuable time you spent in sharing your feedback. Thank you so much.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 2월 28일
Dear Gary,It is a great delight to see 10/10-star rating.I hope that you had a marvelous and awesome stay.Our team is very much overwhelmed by the rating.It is a privilege to host guests like you.Await your next visit.Sincerely,Hotel Manager

8/10 - 좋아요

Stephen

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Better than expected
Much better than what it looks like on the outside. Quieter too. Bed was squeaky and bathroom floor was a little dirty. Love the chairs and couch had vynyl covers.
2023년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 2월 20일
Dear Stephen,Thank you for taking the time to provide us with your feedback! We are so pleased to hear that you enjoyed your stay with us and that it was better than you expected. We apologize for the squeaky bed and the dirty bathroom floor. We will take your comments into consideration and work on improving our services. Thank you again for your review!Sincerely,Hotel Manager.

10/10 - 훌륭해요

jennifer

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 2월 16일
Dear jennifer,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome rating. I hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Caitlin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Truck parking
2023년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 2월 14일
Dear Caitlin,Thanks for choosing our hotel for your stay and giving us a 5-star rating. We are glad to know that you had a great experience, got value for your money while staying at our hotel. We focus each day on providing a memorable experience that creates a yearning to return and is thrilled to know that we were successful during your stay. I hope you will visit us again soon.Sincerely,Hotel Manager.

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Dated but very well reconditioned. Convenient to waffle house (24 hr food)
2022년 12월에 4박 숙박함
답변 제공: Hotel Manager 님, 2023년 1월 2일
Dear John,Thank you for the kind review! We are so glad to hear that you found our facility to be well reconditioned and convenient to waffle house. We strive to provide our guests with the best possible experience, and we appreciate your feedback. Thank you again for taking the time to review us!Sincerely, Hotel Manager.

8/10 - 좋아요

A. Monique G.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and comfortable room. Friendly staff. Would stay again.
2022년 12월에 3박 숙박함
답변 제공: Hotel Manager 님, 2022년 12월 14일
Dear A. Monique G,Thank you for your kind words. We hope to see you again soon and look forward to providing you with the same outstanding service that we provide all of our guests every day.Sincerely,Hotel Manager.