트위드헤즈 아파트식 호텔

“Enjoyable stay, friendly people, staff could not do enough for you”

“Room didn't seem clean despite the smell of floor cleaner. Ants, live and dead, kept dropping on the bed from a non-working light socket above the bed. Had to move the bed to other part of the room to allow us to sleep. Resort was noisy, with a group in the picnic area below our room. For all these issues, we could not report any of these due to very limited hours over the weekend that the reception was open.”

“해변가 공원 바로 앞에 있는 멋진 숙소입니다. 위치도 좋고 숙소도 깨끗하고 오션뷰라 좋았습니다. 숙소 입구에 잠시 차를 대고 체크인을 하면 룸키와 함께 주차장 입구 키를 줍니다. 보안이 되는 주차장이라 편하게 이용했네요. 다음에 또 이용할 마음 있습니다^^ ”

“We loved our stay. The sea water pool was just amazing. Staffs were so kind and helpful. Thank you for preparing our room as we requested, really appreciate it. We want to come back!”

“직원이 매우 친절합니다! 여자분과 남자분 모두 친절하며 최선을 다해 어려움을 해결해 줍니다! 짐도 보관해주시고 라운지도 이용 할 수 있어요! 로비에서 제공하는 음료는 시원하고 상쾌합니다. 해변도 가깝고 큰 쇼핑몰은 걸어서 갈수있어요. 테라스가 넓어 식사도 할수있고 전망도 좋아요! 이 숙소의 경험 덕분에 호주가 좋아졌습니다. 감사합니다.”

“착오로 인해 예약날짜가 잘못되었는데 당일 호텔을 찾아가니, 한 매니저가 상황을 이해한다며 환불을 해 주겠다고 함(당일 객실여유도 없었기 때문). 귀국하여 Hotels.com에 전화를 하여 컨펌을 해 달라고 하니, 해당호텔의 또 다른 매니저가 환불불가 대답을 하더라고 함. 황당함!”

“The property was amazing and in a great location straight across from the beach. The property was clean and well designed. Close to local restaurants. Pool facilities were great kids loved the spa. Only issue was there was a mix up with room keys being lost and never found thru our stay by previews rental people.”

“Property was emasculate and reception was very helpful Our room was changed to a sea facing and was beautiful. Enjoyed our stay.”

“Room was tidy and comfortable. receptionist was friendly and kind! And nice place!”

“The property was new and clean, with very friendly and helpful front desk staff. It is very close proximity to Robina train station. Would stay here again.”