Mangosteen Ubud by Premier Hospitality Asia

Property class: 3

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Reviews

7.6 out of 10
Good
Ubud Palace and Ubud Traditional Art Market are located near Mangosteen Ubud by Premier Hospitality Asia, which provides a terrace, a garden, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry

Room options

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Two Bedroom Villa -Free Tea Time

  • 150 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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Deluxe Double - Free Tea Time

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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Deluxe Twin - Free Tea Time

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

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  • Pool
  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 184 reviews
The price is ₩129,523
₩156,723 total
includes taxes & fees
Nov 9 - Nov 10
Sthala, A Tribute Portfolio Hotel, Ubud Bali
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About the neighborhood

Located in Ubud, Mangosteen Ubud by Premier Hospitality Asia is in the historical district. Puri Lukisan Museum and Agung Rai Museum of Art are cultural highlights, and some of the area's landmarks include Ubud Palace and Pura Desa. Spiritual Center Sinar Suci and Sacred Monkey Forest Sanctuary are also worth visiting. Visit our Ubud travel guide
Map
Jl. Sriwedari No. 14, Tegallantang, 14, Ubud, Bali, 80571

What's nearby

  • A traditional dance performance in front of a temple with ornate decorations and a stone structure in the background.
    Ubud Palace
    10 min walk - 0.9 km
  • A temple with a central staircase, surrounded by lush greenery and a pond with lily pads.
    Saraswati Temple
    10 min walk - 0.9 km
  • A market stall with various woven baskets and bags.
    Ubud Traditional Art Market
    12 min walk - 1.0 km
  • A winding stone path through a lush green landscape with palm trees and dense vegetation.
    Campuhan Ridge Walk
    19 min walk - 1.6 km
  • Pura Dalem Ubud
    18 min walk - 1.5 km

Getting around

  • Ngurah Rai Intl. Airport (DPS)
    102 min drive

Restaurants

  • La Baracca Ubud
    15 min walk
  • Seniman Coffee Studio
    6 min walk
  • Titik Temu
    13 min walk
  • Reina Jungle
    3 min drive
  • Babi Guling Gung Cung
    15 min walk

About this property

Mangosteen Ubud by Premier Hospitality Asia

  • Hotel near Ubud Traditional Art Market
  • Located close to Ubud Palace, Mangosteen Ubud by Premier Hospitality Asia provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Room features
  • All guestrooms at Mangosteen Ubud by Premier Hospitality Asia have perks such as air conditioning, as well as amenities like free WiFi and free bottled water.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 2014

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: IDR 450000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Mangosteen Ubud by Premier Hospitality Asia have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Mangosteen Ubud by Premier Hospitality Asia pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mangosteen Ubud by Premier Hospitality Asia?

Check-in start time: 2 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Mangosteen Ubud by Premier Hospitality Asia?

Check-out is at 10 AM.

Does Mangosteen Ubud by Premier Hospitality Asia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 450000 per vehicle applies.

Where is Mangosteen Ubud by Premier Hospitality Asia located?

Located in Ubud City-Centre, this hotel is within a 15-minute walk of Spiritual Center Sinar Suci, Ubud Traditional Art Market, and Ubud Palace. Ubud Monkey Forest is 1.4 mi (2.2 km) away.

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Reviews

Mangosteen Ubud by Premier Hospitality Asia Reviews

7.6

Good

8.0

Cleanliness

7.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 30 out of 82 reviews
Rating 8 - Good. 25 out of 82 reviews
Rating 6 - Okay. 12 out of 82 reviews
Rating 4 - Poor. 6 out of 82 reviews
Rating 2 - Terrible. 9 out of 82 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and location was good as well. There was a pool right in front of our room. They can improve on their restaurant menu though.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Property conditions & facilities
Room was nice. Spacious. Service ok. Musty smell. Lizards in the rooms as the hotel is in the heart of Ubud.
Stayed 8 nights in Mar 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Great venue. Friendly staff. However they didn’t have ironbox upon request. And also the receptionist is not at desk at all times So it gets pretty scary after a while.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องพักสะอาดดี ไม่มีเครื่องทำน้ำอุ่น พนักงานไม่ได้เติมครีมอาบน้ำและแชมพูให้ระหว่างพัก และมีฝุ่นที่เตียงเสริมนิดหน่อย
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Buen hotel! Limpio, buena ubicación, con piscina muy importante para poder refrescarse después de un día de visitas!
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and service, Rooms clean and everything as expected
Stayed 7 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms and small hotel but good service and nice interior.
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Upon arrival of the hotel there was no one at reception to check us in. We were probably the only two in the whole hotel within the time we were there. There was also a food menu but most of the options were unavailable, this was a hassle as we were so hungry and were too far out from the centre of Ubud. We were also not told about the huge building beside the hotel which was under construction and made a lot of noise. After trying one night in the hotel we decided to check out and change hotels!
Stayed 4 nights in Sep 2019
Verified review

6/10 Okay

Liked: Staff & service, amenities
セントラルまでは往復タクシー。ビラは只広い。マクラがどれも臭う。シャワールーム排水が最悪。近くのレストラン、besideが美味しい。特にスープはどれも。お値段お手頃でオススメ！
Stayed 3 nights in Sep 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
Lo stile moderno e minimal dell'hotel é gradevole.
Stayed 10 nights in Aug 2019
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

DON"T GO

I booked Mangosteen hotel for 6 days and I checked out after 30 mins , the hotel is a 1 star hotel and I'm not sure why its 4 stars on Hotels.com , there is a new building in front of the hotel and once my wife opened the window some local people were staring at us, i tried to put my money in the safe lock but it didn't work. no one from the staff asked me why i want to check out and they charged me 250,000 RP for a 15 min taxi "most expensive taxi during my stay in Bali" I DON"T RECCOMEND IT
Stayed 6 nights in Aug 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Personale gentile sempre disponibile e cordiale, la struttura non è delle migliori ma può andare
Stayed 12 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I like the courteous staff. The walking up the stair to the room was very inconvenient without the help of an elevator.
Stayed 4 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Slightly better than a hostel

Booked a non-refundable 28-day stay but left after only 11 nights (and checked into a Marriott). Housekeeping and food need improvement: I frequently needed to request toilet roll and shampoo/shower gel (when both are clearly empty) and was occasionally left without towels or a duvet cover, all of which are worn and/or soiled; the toilet seat also unattached itself during my stay. Other guests could be heard from my room—particularly if you stay in #103 beside the stairs—and wifi could be spotty with calls frequently dropping. Food menu is limited and basic, and having to order the night before plus state seating time—every single day—would have been a nuisance had staff not been so pleasant, the only redeeming quality about Mangosteen. However, there wasn't always someone at reception—an indication of understaffing or inefficiency—so guests were frequently venturing into the kitchen for assistance. I’d also agree with other reviewers that the location is manageable but a bit far from town. Overall, this establishment appears poorly managed by parent company, Premier Hospitality Asia, so I will be steering clear of all its properties in future.
Stayed 28 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Super piscine acceuil sympa !! Chambres trés propres
Stayed 2 nights in Jul 2019
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Cleanliness, staff & service
Awful.............. noisy and unclean. Expensive. Check in almost impossible
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were friendly enough. The place is quite quiet if you're looking for that. It is an hours drive from airport, so, for us arriving at midnight, it was too far... We were very disappointed in the room. It smelled so terribly like mould that we ended up checking out early after two nights, instead of 4. Even when we left, the clothes we wore in that room smelled. Unfortunate! Wouldn't go back.
Stayed 4 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインを担当してくれた男性スタッフの対応が丁寧でした。ホテルからウブド王宮まで徒歩20分、モンキーフォレストまでは40分くらいです。朝食は前日にフロントで選ぶスタイルで、ナシゴレン・ミーゴレン・卵料理・パンケーキから選べます。カットフルーツとジュースもあって美味しかったです。また泊まりたいです！
Stayed 3 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet place, well worth commuting, walking or biking from Ubud town absolutely! Made's banana flour café next door is excellent!!
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Liked: Staff & service

Дёшево и скромно

Очень влажностей в номерах и плохо моют.
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Так себе Отель

Номера в отеле не высыхают из-за влажности в туалете и душе, в котором деревянный пол, который не высыхает. Уборка слабая. Кресла на балконе были все в пыли. Дают всего 1 полотенце на человека, руки даже вытереть нечем. Очень скромный завтрак.
Stayed 3 nights in Jan 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
Old school, Quiet and peaceful Room not to my expectations Food same choices every day
Stayed 5 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Schönes Hotel mit ruhiger Lage etwas ausserhalb vom Zentrum von Ubud. Mit dem Roller ist es ca. 10 min bis in die Stadt und sehr einfach zu erreichen. Zimmer sind schön und sauber und Frühstück ist auch lecker.
Stayed 3 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place with very kind staff

Thank you for such a wonderful stay Mangosteen! The staff are all so lovely and accommodating. The breakfast and daily supper that they serve is very good. Would recommend!
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a perfect stay. The pool is really nice. Hotel is in a quiet area of Ubud and staff are super ncie!
Stayed 1 night in Nov 2018