8/10 - 좋아요
Chang Hwan
2023년 6월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad staff service.
I made a reservation for Hillside, but the room has been changed to Ayoung because it's overbooking.
The rooms and facilities were clean and I enjoyed a lot in the swimming pool, but I didn't use Ayeong because there was no Wi-Fi or Internet connection.
The facilities are well maintained and the welcome drinks, breakfast, afternoon tea, and massage are excellent.
Due to the nature of the place, there are many bugs around, but all restaurants are outdoors, so you need to order room service to eat indoors. Twenty or thirty bugs flew to my table when I was having dinner at the restaurant, and the staff saw it when they were serving and did nothing.
Also, I told my desk that hot water doesn't come out when I take a shower at night, but I haven't heard from her since, so basic staff communication is very bad and passive, such as giving up taking a shower that night.
Chang Hwan
2023년 5월에 2박 숙박함