어크필드, 잉글랜드의 스파가 있는 리조트 및 호텔

“Had a medical emergency and staff were super helpful”

“We booked The Relais Cooden beach via Expedia particularly for its location and spa facilities. We had booked the "Cosy double room" because that was all that was left. On arrival we tried to book spa treatments but there were no available bookings during our three night stay. This was disappointing as there was no mention on the Expedia website that you needed to book in advance. Apparently, guests who booked directly with the hotel enjoyed free use of the spa whereas booking through Expedia...

“- Room not that clean, baby found loads of hairs and things. - post-booking I got loads of repetitive spam messages to check in online days before arrival. - Facilities have restricted use, e.g. no children at pool 10am-6pm! The only reason we stayed there was so the wife can rest at the pool with the baby. - Restaurant food was pub quality but Michelin price. - "Entry" to breakfast ends at 9:30 not 10 as advertised. "Entry" to pool area ends 8pm when advertised hours are until 9pm, staff tey...

“Everything was great”

“Staff were very helpful and the breakfasts were good, catering for those with allergies. Lovely quiet hotel with good sized rooms. Good location for exploring other places nearby.”

“Arrived at the property at 12:30 AM. There was no one to let us in. We called Expedia help line but they were not able to contact the property. One day earlier, we were told that someone would be there. We were lucky to find another hotel that was open. Please refund my money.”

“Excellent stay, fantastic staff, would stay there again”

“This was a beautiful hotel in a great location. Staff were friendly and helpful and the breakfast was delicious.”