4/10 - 별로예요
Shani
2025년 3월 2일
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Decent place, but very disorganised
A decent place to stay, quiet and nicely located. The rooms are a good size and well maintained. However, the staff are disorganised and do not respect standard boundaries and confidentiality. Upon arrival, we paid the hotel for the rooms we had booked. They did not provide a receipt or any record of that payment, and then chased us after check-out for the exact same payment. They contacted our family members (who stayed in the hotel as well) regarding our payments, and continued to contact them 5-6 times over the space of 2 days. There was no respect for boundaries and they are contacting someone who is the not the payment holder without our consent. These multiple contacts with varying information about monies owed as well as overpayments, and mistakingly overcharging our friends who also stayed there... it was testament to the disorganisation across the staff and management at the hotel.
Shani
2025년 2월에 2박 숙박함
