Find hotels in Universal, Paphos

"Beautiful hotel, amazing staff. We felt well and truly looked after."

"We enjoy the visit very much. beutiful room, nice pull, great service. we will come back again."

"This holiday was an extra one for us so we didn’t research much about the hotel/surrounding area. We also travelled out of season in April so A La Carte restaurants were closed and the outdoor pool was very cold! Our room was spacious, clean and easy to access on level 1. Took a while each day for house keeping to clean our room (sometimes 5pm) so not always easy to go back to the room to relax in the afternoon if it wasn’t done. Buffet style food everyday, although fresh and nicely presented (especially the salads), did get a bit samey. The walks along the seafront were easy and flat and the bar area by the outdoor pool was kept clean, Natasha one of the bar staff always had a smile for you and very accommodating. Likewise the waiting staff in the restaurant, very friendly and helpful. There was an incident in the outdoor pool and if it wasn’t for a guest member (nurse), there would have been a fatality. No medical equipment (defribulator, oxygen etc) was visible and the lifeguards were not paying attention to the pool, therefore, took ages to respond. The manager Anthony did take the incident seriously and hopefully will now take steps to better train lifeguards and position them for better viewing of the pool (not on the bridge and no mobile phones) It will not stop us from returning or recommending to family and friends. However, we will be highlighting not to rely on other people for safety around any pools."

"Very much the all inclusive. If your wanting the explore than this is probably not the hotel for you. With a pool, bar and all the bars and restaurants close by for a relax by the pool holiday."

"Wonderful friendly staff from the moment I was greeted on arrival until the end of my short stay. Nothing was too much trouble. Clean comfortable room and a wonderful beachside location. I did not have the opportunity to sample a restaurant, but the breakfast were amazing. There was a huge choice of cereal, yogurts, fruit, breads and pastries as well as a varied selectionof cooked items. There was definitely something for everyone with a choice of eating in or outdoors. A wonderful way to start the day. I will be back 😀"

"it was a great experience as usual"

"Everything was perfect - if we had 1 ‘criticism’ it would be the hot water - but we understood the reasons for it not being constantly on tap "

"We had a lovely stay. Bit disappointing to find the pool food area was closed, but appreciate the weather wasn’t great. Our room was a little on the small side for a family room as we have a teenager, but was cleaned daily and had all we needed. Food was great and special mention has to go to Ahmed who greeted us all by name every time he saw us…so welcoming and friendly. Bar staff were also great and soon greeted us with knowledge of our drinks. The entertainment venue is a bit dingy and could do with updating, but the team themselves were excellent. We had lovely daily walks along the coastline and loved the hotel cats! All in all a lovely week"

"Very good apart from : Limited all inclusive offer Disabled room so a wet room for bathroom Lack of toiletries"