"The hotel was nice, well maintained. Our room was a suite which was exactly what we needed. Extra towel were a bonus. Indoor pool was closed due to maintenance. This stay would have gotten 5 stars but there's was an incident at breakfast that spoiled that. I was excited to have made to order omelette and waited 10 min in line before I got to the front. I have dietary restrictions and I am very particular about cross contamination. I asked the lady making the omelettes if she had a pan for vegetarian patrons and she said no. I asked her if she was able to get a clean pan, and she responded, quite rudely, "do you have a clean pan?". I obviously said no and skipped the omelette. There was other options and breakfast otherwise was a nice spread but that really put me off. I have asked the same at other hotels and if there was no clean pan at that moment, the cook washed one for me and I always tipped them. I didn't think that was too much to ask in these times when many people have dietary restrictions. I also asked to speak with the manager and the front desk person said they would call me back but never did. I have stayed at many hotels around the world and have never had this kind of experience. I'm also a Hilton honors member but will have to think twice before booking again with Hilton and affiliates. Too bad!"
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