Find hotels near Upton Towans Beach, Hayle from ₩102,409

"I am extremely disappointed with the service provided. I booked a queen bed with a sea view through Expedia and paid an additional amount for this upgrade. However, upon arrival, I was allocated a room with a double bed instead. After noticing the discrepancy, I contacted Expedia, who confirmed that my booking was indeed for a queen bed. I then went to reception to have the issue resolved. Despite this confirmation, the front desk staff maintained that the bed type was only available upon request and chose not to address the issue. As this was a long-planned holiday for my husband and me, I did not wish to escalate the situation further at the time. However, the experience has left me very disappointed. I would also like to raise a serious concern regarding how this matter was handled. I felt that I was treated unfairly, and the interaction left me questioning whether I was treated differently based on my race. This is a matter I do not take lightly and would appreciate it being reviewed carefully. Overall, I am dissatisfied with the service received and would not recommend this property. I would appreciate your prompt response to this matter."

"Stayed for two nights over the bank-holiday weekend. Our room was fairly small, but had a great sea view, and we were lucky enough to have a private balcony. The room was basic, but clean and comfortable. The shower was good, and we weren't disturbed by other guests. Breakfast included a good range of both hot and cold options, although on the hotel was very busy on the weekend we stayed and I think they were struggling to keep up. The dining room was spacious and had great views. We were lucky and managed to get a free parking space right outside the hotel. There is a car park just over the road if not, however it does get very busy. The hotel is within walking distance of the town centre and the beaches. I would happily stay here again."

"We checked in but didn’t stay here. We gave the key back as soon was we reached our room, this is a sports bar which is fine if you are told this when booking. The rooms are filthy with stained bedding. We Asked for a refund as we needed to stay elsewhere but have not had any feedback from them or expedia. Not a happy customer as we use Expedia regularly. They need to look at who they endorse and refund when appropriate."

"Delightful accoms with great views. Fabulous hosts provided insights on local attractions and eateries. "

"Great place to stay. We had suite 8 with nice views over the bay. Large bedroom area and separate living area with dining table and basic kitchen. Great location at the top of the hill giving pleasant walk down to either Carbis Bay or the other beaches and town of St Ives. Been built to a high standard. If you are less mobile, the hilltop location and 10 minute walk to St Ives may not be ideal but the place is a lovely."

"Lovely hotel, beautiful views and comfy rooms. Breakfast was nice but a shame you pay extra for anything outside the continental. Would need aircon if it got any hotter than when we were there. Would definitely stay again."

"Despite my booking has confirmed, we couldn't stay this property. Because this property had double booking. We're waiting full refund. I'll never book this property."

"Great place and as advertised with high end fixtures and fittings. Train really easy to St Ives. All parking tight in the area. Coffee shop at the top is lovely and nice to go to Carbis Estate for a cocktail 4-6pm (2 for £20). Would recommend "

"Clean rooms , adequate parking, guest services were extremely helpful."