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"I had a wonderful stay. The staff were very kind and helpful, and I’m especially grateful to Jason and the Front Office team for their excellent service. My sincere thanks also go to everyone working behind the scenes for making my stay so comfortable and enjoyable"

""The room is big and beautiful, with everything you need. It's super clean. Breakfast is good. But what I like the most is the receptionist — they are very nice, always smiling, and ready to help with anything you need. The hotel is in a great location, right in the middle of everything." "

"Location is great, close to lake, shops and restaurants. Breakfast in the hotel is great, plenty of choices. The waiter, Sam is very helpful and always smiling. Hotel receptionist, Mia was very helpful and pleasant to talk to. Hotel room is very clean."

"Rooms where great, service A+++"

"We had a great stay! The staff were very friendly and helpful and the breakfast was amazing!"

"The breakfast buffet was awesome! Great way to start the day! The staff was super helpful with luggage and tips for eating! Close to night market. "

"The people of Vietnam are very friendly, but the staff go the extra mile with a genuine feeling like they really want to lear and get betterZ Cannot recommend highly enough. "

"Since the moment we booked our room, Ms. Camelia “Lần Phương” has been so helpful from our arrival to Hanoi with airport pick up to booking our tours and checking up with us during them. We absolutely love the hotel staff team, they had helped drive us to the post office for us to send stuff back home and even used their own motor bikes to drive us there. The staff treated us like family, they were so friendly and so attentive. My family and I have traveled through many hotels in Vietnam through the years but this is the first hotel that we absolutely fell in love with and we will definitely be back to this hotel when we come back to Hanoi. "

"Great location"