외관

홀리데이 인 익스프레스 밴쿠버-메트로타운(버너비), IHG 호텔 여행 후기

2.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1033개 이용 후기 중 683개" "
평점 8 - 좋아요. 1033개 이용 후기 중 245개" "
평점 6 - 괜찮아요. 1033개 이용 후기 중 53개" "
평점 4 - 별로예요. 1033개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 1033개 이용 후기 중 36개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Eunji

2023년 12월에 3박 숙박함
답변 제공: Scott J 님, 2024년 1월 1일
Dear Eunji, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Eunji.Scott JGeneral Manager

10/10 - 훌륭해요

hyungwook

가족 여행
좋아요: 편의 시설/서비스
친절한 스탭들, 편리한 교통, 맛있는 조식 부페와 커피
2023년 8월에 2박 숙박함
답변 제공: Scott J 님, 2023년 8월 23일
Dear Hyungwook,Thank you for all the feedback and comments on your recent stay.Great to hear that you were able to get around easily, you found our staff friendly and helpful and you enjoyed your stay very much.We look forward to your next Hyungwook.Scott J General Manager

4/10 - 별로예요

Young

2022년 8월에 4박 숙박함

6/10 - 괜찮아요

Seungwoo

출장 여행
별로예요: 청결 상태, 객실의 편안함
so so
Nice location but, not clean, old facility
2022년 8월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
recommend
It was quite good experience. staffs were so kind.
2022년 1월에 1박 숙박함
답변 제공: Scott J 님, 2022년 1월 21일
Dear guest, Thank you for choosing us, we appreciate your positive feedback about our staff, we are always trying to do our best to deliver a good experience for you and also glad to hear that you enjoyed your stay with us due to it! We hope your next stay is just around the corner, looking forward to welcoming you back soon. Scott J General Manager

10/10 - 훌륭해요

Kyutae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
청결한 방과 친절한 직원. 쇼핑몰과 연결된 아주 좋은 숙소. 아침식사도 아주 좋았습니다. Very clean room and nice people. Breakfast was great.
2021년 12월에 2박 숙박함
답변 제공: Scott J 님, 2021년 12월 19일
Dear Kyutae, Thank you for your feedback and comments on your recent stay. Great to hear that you were able to get around easily, you found our staff friendly and helpful and you enjoy your stay very much. We look forward to your next visit. Scott J General Manager

10/10 - 훌륭해요

Seojong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔하고 위치도 너무 좋은편이여서 맘에 들었습니다.
2021년 11월에 1박 숙박함
답변 제공: Scott J 님, 2021년 12월 13일
Dear Seojong, Thank you for taking the time to tell us about your experience at Holiday Inn Express VANCOUVER-METROTOWN (BURNABY) we are happy to see that you enjoy our location, we really think is something that sets us apart. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Scott J General Manager

10/10 - 훌륭해요

Hayeon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
너무 깔끔하고 직원들의 서비스가 특히 좋았다.수영장입장에 대해 문의할때 직원이 우리가 조식을 먹지 못한걸 알고 우유와 간식을 챙겨줬다.시내에 위치한 좋은 호텔이다.
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

DONG KYUN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place of holiday inn is near the Metro Town sky train station and mall. That's really good to stay
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Effie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent in overall service. Breakfast food needs an upgrade though.
2024년 5월에 2박 숙박함

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

8/10 - 좋아요

Wahidat

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location and clean rooms
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

feisal

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. Friendly staff. Clean, quiet and comfortable. Will definitely stay again.
2024년 5월에 3박 숙박함
답변 제공: Scott J 님, 2024년 5월 21일
Dear Feisal,Thank you for choosing us, we appreciate your positive feedback about our staff, we are always trying to do our best to deliver a good experience for you, and also glad to hear that you enjoyed your stay with us due to it!We hope your next stay is just around the corner, looking forward to welcoming you back soon.Scott JGeneral Manager

6/10 - 괜찮아요

Roelle

아이를 동반한 가족 여행, 출장 여행
Security of the hotel wherein entrance is maintained locked unless the guests use their card.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Anna 님, Cantonment

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Came to Vancouver a couple days early before a cruise. There is a mall in walking distance, as well as a skytrain station. It was perfect for what we were looking for. Was able to take the skytrain straight to the cruise terminal, which was also great!
2024년 5월에 3박 숙박함
답변 제공: Scott J 님, 2024년 5월 21일
Dear Anna,Thank you for sharing your experience with us. We're thrilled to hear that our location served as the perfect base for your pre-cruise stay in Vancouver. It's fantastic to know that our proximity to a mall and a skytrain station met your needs perfectly. We're delighted that you found the convenience of the skytrain, providing direct access to the cruise terminal, to be especially beneficial.We hope you had an incredible cruise experience, and we look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Scott JGeneral Manager

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were are always polite and friendly and happy to help
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Luis Rafael 님, Dorado

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everysingle Staff Member made me feel welcomed and appreciate it. Their service was top notch from start to finish.
2024년 5월에 6박 숙박함

10/10 - 훌륭해요

Aline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff members are showing excellent customer service.
2024년 5월에 3박 숙박함
답변 제공: Scott J 님, 2024년 5월 18일
Dear Aline,Thank you for choosing us, we appreciate your positive feedback about our staff, we are always trying to do our best to deliver a good experience for you, and also glad to hear that you enjoyed your stay with us due to it!We hope your next stay is just around the corner, looking forward to welcoming you back soon.Scott JGeneral Manager

10/10 - 훌륭해요

Jesser

2024년 5월에 2박 숙박함
답변 제공: Scott J 님, 2024년 5월 18일
Dear Jesser, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager

10/10 - 훌륭해요

Mariza

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location
2024년 5월에 2박 숙박함
답변 제공: Scott J 님, 2024년 5월 18일
Dear Mariza, Thank you for your comment on your last stay. Great to hear that you enjoyed your stay very much, we really like the location as well.We look forward to your next visit.Scott JGeneral Manager

10/10 - 훌륭해요

Dennis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ideal location to travel around and explore area by walking, train & bus. Staff are friendly and efficient. Would consider to stay again next travel in the area.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Josefina Araceli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente servicio
2024년 5월에 2박 숙박함
답변 제공: Scott J 님, 2024년 5월 15일
Dear Josefina Araceli, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager

8/10 - 좋아요

Siu Shan Ronnie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient
2024년 5월에 6박 숙박함
답변 제공: Scott J 님, 2024년 5월 14일
Dear Siu Shan Ronnie,Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 5월에 2박 숙박함
답변 제공: Scott J 님, 2024년 5월 13일
Dear Kim, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager

6/10 - 괜찮아요

Medhat

좋아요: 숙박 시설 상태 및 시설
Good
2024년 5월에 2박 숙박함
답변 제공: Scott J 님, 2024년 5월 14일
Dear Medhat, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay.Would you like to discuss your stay with me directly? I can be reached by calling the hotel phone number.We look forward to your next visit.Scott JGeneral Manager

8/10 - 좋아요

Michelle

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the breakfast it was great, the heated pool was nice for kids and the staff was lovely. We didn’t know the strain noise would be close but it didn’t bother us.
2024년 5월에 3박 숙박함
답변 제공: Scott J 님, 2024년 5월 15일
Dear Michelle,Thanks for sharing your experience! We're glad you enjoyed the breakfast, heated pool, and our friendly staff. Looking forward to welcoming you back soon!Best regards,Scott JGeneral Manager

10/10 - 훌륭해요

Adam

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location near the SkyTrain for easy access to the city & amazing customer service
2024년 5월에 4박 숙박함
답변 제공: Scott J 님, 2024년 5월 15일
Dear Adam,Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed our convenient location near the SkyTrain, providing easy access to the city.We're also delighted that you found our customer service to be amazing. Ensuring our guests have a fantastic experience is our top priority, and we're pleased that we could exceed your expectations.We appreciate your kind words and hope to welcome you back for another wonderful stay in the future!Best regards,Scott J

10/10 - 훌륭해요

Scott

Excellent, staff were so nice and helpful
2024년 5월에 6박 숙박함
답변 제공: Scott J 님, 2024년 5월 18일
Dear Scott,Thank you for choosing us, we appreciate your positive feedback about our staff, we are always trying to do our best to deliver a good experience for you, and also glad to hear that you enjoyed your stay with us due to it!We hope your next stay is just around the corner, looking forward to welcoming you back soon.Scott JGeneral Manager

10/10 - 훌륭해요

Terry

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our family of four stayed four nights in May. This property was extremely clean. It was super convenient to Metrotown Mall and central to everything we wanted to do. The staff were friendly and helpful. We will definitely stay here again.
2024년 5월에 4박 숙박함
답변 제공: Scott J 님, 2024년 5월 18일
Dear Terry,Thank you for all the feedback and comments on your recent stay.Great to hear that you were able to get around easily, you found our staff friendly and helpful and you enjoyed your stay very much.We look forward to your next visit.Scott J General Manager

2/10 - 너무 별로예요

Qin

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Scott J 님, 2024년 5월 13일
Dear Qin,sorry to hear your experience wasn't to your expectations. Did you want to discuss your concerns with me directly? I can be reached at 604-629-5170.Regards,Scott Johnson

10/10 - 훌륭해요

Maria S

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is amazig very servicial.
2024년 5월에 3박 숙박함
답변 제공: Scott J 님, 2024년 5월 18일
Dear Maria S,Thank you for choosing us, we appreciate your positive feedback about our staff, we are always trying to do our best to deliver a good experience for you, and also glad to hear that you enjoyed your stay with us due to it!We hope your next stay is just around the corner, looking forward to welcoming you back soon.Scott JGeneral Manager

10/10 - 훌륭해요

Nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the connection to Metrotown for shopping and dining, and walkable to other places in area. Room was comfortable and clean - did not like the noisy air conditioning unit in the room. Staff were very helpful and welcoming. Complimentary breakfast and parking are bonuses.
2024년 4월에 2박 숙박함
답변 제공: Scott J 님, 2024년 5월 7일
Dear Nancy,Thank you for choosing us, we appreciate your positive feedback about our staff, we are always trying to do our best to deliver a good experience for you, and also glad to hear that you enjoyed your stay with us due to it!We hope your next stay is just around the corner, looking forward to welcoming you back soon Nancy.Scott JGeneral Manager

8/10 - 좋아요

Spoorthi Gopalakrishna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staffs were very helpful and kind
2024년 4월에 3박 숙박함
답변 제공: Scott J 님, 2024년 4월 30일
Dear Spoorthi Gopalakrishna,Thank you for choosing us, we appreciate your positive feedback about our staff, we are always trying to do our best to deliver a good experience for you, and also glad to hear that you enjoyed your stay with us due to it!We hope your next stay is just around the corner, looking forward to welcoming you back soon Spoorthi Gopalakrishna.Scott JGeneral Manager

10/10 - 훌륭해요

Mariah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick and easy check in. Quick and easy check out. Staff is so welcoming and friendly. Definitely will stay again!
2024년 4월에 3박 숙박함
답변 제공: Scott J 님, 2024년 4월 29일
Dear Mariah,Thank you for choosing us, we appreciate your positive feedback about our staff, we are always trying to do our best to deliver a good experience for you and also glad to hear that you enjoyed your stay with us due to it!We hope your next stay is just around the corner, looking forward to welcoming you back soon Mariah.Thank you again for your kind words.Scott JGeneral Manager

10/10 - 훌륭해요

Elsje

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely rooms, clean and comfortable
2024년 2월에 1박 숙박함
답변 제공: Scott J 님, 2024년 4월 29일
Dear Elsje, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much due to our recently renovated property, our cleaning standards.We look forward to your next visit Louai.Scott JGeneral Manager

10/10 - 훌륭해요

Yingmin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Scott J 님, 2024년 4월 28일
Dear YingminThank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager

10/10 - 훌륭해요

Christina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the heated pool, and really appreciated the cute welcome card the staff wrote and the snacks they left for everyone
2024년 4월에 2박 숙박함
답변 제공: Scott J 님, 2024년 4월 24일
Dear Christina,Thank you for choosing us, we appreciate your positive feedback about our staff, we are always trying to do our best to deliver a good experience for you, and also glad to hear that you enjoyed your stay with us due to it!We hope your next stay is just around the corner, looking forward to welcoming you back soon Christina.Scott JGeneral Manager

8/10 - 좋아요

Anna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to shopping and transit.
2024년 4월에 2박 숙박함
답변 제공: Scott J 님, 2024년 4월 24일
Dear Anna, Thank you for your comment on your last stay. Great to hear that you enjoyed your stay very much, we really like the location as well.We look forward to your next visit Anna.Scott JGeneral Manager

8/10 - 좋아요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The service is very good but the coffee maker in the room wasn't working
2024년 4월에 1박 숙박함
답변 제공: Scott J 님, 2024년 4월 22일
Dear Charles,Thank you for choosing us, we appreciate your feedback and for recognizing us for our service, we are always trying to do our best to deliver a good experience for you, and also glad to hear that you enjoyed your stay with us due to it!We hope your next stay is just around the corner, looking forward to welcoming you back soon Charles.Scott JGeneral Manager

4/10 - 별로예요

Seyedmehran

출장 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
They forgot to kerp plastic garbage bag in trash bin. Breakfast was not good. Elevator had issue one day.
2024년 4월에 3박 숙박함
답변 제공: Scott J 님, 2024년 4월 24일
Dear Seyedmehran, Thank you for staying with us. I’m sorry to hear of your dissatisfaction. Would you like to discuss your stay with me directly? We can be reached at the hotel phone number.Regards, Scott J General Manager

10/10 - 훌륭해요

Yuki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Scott J 님, 2024년 4월 18일
Dear Yuki, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Yuki.Scott JGeneral Manager

10/10 - 훌륭해요

Allan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our family of 4 really enjoyed our stay. Being right at the mall was great for shopping and the easy access to transportation made travels across the lower mainland really easy. The included breakfast was perfect to start our days and the staff were responsive and friendly. We didn’t get a chance to go in the pool but could see it was heated so next time. We will definitely go back. The Skytrain noise did not bother us but I was familiar with what to expect. They do provide ear plugs for those with greater desert it’s than I.
2024년 4월에 4박 숙박함
답변 제공: Scott J 님, 2024년 4월 17일
Dear Allan, Thank you for your comment on your last stay. Great to hear that you enjoyed your stay very much due to our breakfast, staff and easy access to the mall, we really like the location as well.We look forward to your next visit Allan.Scott JGeneral Manager

8/10 - 좋아요

Bernis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great stay! Everything is accessible 👍😊
2024년 4월에 2박 숙박함
답변 제공: Scott J 님, 2024년 4월 15일
Dear Bernis, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager

10/10 - 훌륭해요

Jessica

2024년 4월에 3박 숙박함
답변 제공: Scott J 님, 2024년 5월 7일
Dear Jessica, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager

10/10 - 훌륭해요

cody

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reallly like location to sky train
2024년 4월에 3박 숙박함
답변 제공: Scott J 님, 2024년 4월 14일
Dear Cody, Thank you for your comment on your last stay. Great to hear that you enjoyed your stay very much, we really like the location as well.We look forward to your next visit Cody.Scott JGeneral Manager

10/10 - 훌륭해요

david

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Scott J 님, 2024년 4월 14일
Dear David, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager

10/10 - 훌륭해요

Chenwei

2024년 4월에 1박 숙박함
답변 제공: Scott J 님, 2024년 4월 28일
Dear Chenwei, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit.Scott JGeneral Manager

10/10 - 훌륭해요

Nelly 님, Pico Rivera

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/A
2024년 4월에 1박 숙박함
답변 제공: Scott J 님, 2024년 4월 7일
Dear Nelly, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.We look forward to your next visit Nelly.Scott JGeneral Manager

8/10 - 좋아요

Miguel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location and personnel.
2024년 3월에 2박 숙박함
답변 제공: Scott J 님, 2024년 4월 7일
Dear Miguel,Thank you for choosing us, we appreciate your positive feedback about our location and our staff, we are always trying to do our best to deliver a good experience for you and also glad to hear that you enjoyed your stay with us due to it!We hope your next stay is just around the corner, looking forward to welcoming you back soon Miguel.Scott JGeneral Manager

6/10 - 괜찮아요

Yalmer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
VERY NICE HOTEL.
2024년 3월에 1박 숙박함
답변 제공: Scott J 님, 2024년 4월 7일
Dear Yalmer, Thank you for taking the time to rate us your recent stay. Great to hear that you enjoyed your stay very much.I'm interest in knowing what we could have done to make your stay better. Would you like to discuss your stay with me directly? We can be reached at reservations@himetrotown.ca. We look forward to your next visit Yalmer.Scott JGeneral Manager