숙박 시설 입구

웨스트워드 인 & 스위트 여행 후기

2 out of 5
웨스트워드 인 & 스위트
19682 Fraser Highway, Langley, BC

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 800개 이용 후기 중 233개" "
평점 8 - 좋아요. 800개 이용 후기 중 294개" "
평점 6 - 괜찮아요. 800개 이용 후기 중 152개" "
평점 4 - 별로예요. 800개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 800개 이용 후기 중 68개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 2박 숙박함
Thank you for staying at Westward Inn & Suites. We would love to get more information about your stay. Please visit our website to contact us.

2/10 - 너무 별로예요

Vedat

가족 여행
별로예요: 편의 시설/서비스
There was so many disgusting people’s hair was on the towel and all over around the house and bathroom. It was so disgusting I would never suggest
2024년 5월에 1박 숙박함

8/10 - 좋아요

Kristin

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The people who lived at this hotel were kind of creepy, made the stay kind of creepy.
2024년 5월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 5월 21일
I'm sorry: The people who "lived" at this "hotel"?Seriously, I can't fathom who you would be referring to during your 1 night stay with us. This "Motel" has no residents staying anywhere near where your room was. Our apologies for "creeping" you out, the staff who "live" here are quite good people.Thanks for the 4/5 otherwise though!

2/10 - 너무 별로예요

Jenna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is not safe to be around, especially if you have children with you. There are people staying at the motel that cornered me and I felt extremely unsafe. I do not recommend this place at all. The property is owned by a husband and wife, the wife is extremely disrespectful but the husband was willing to help us. I do not recommend this place at all.
2024년 5월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 5월 20일
Where to even begin Jenna. When your credit card declined for the Security deposit, we had to initially turn you, your partner, your children and your Dog, away. When I found you weeping in your truck in despair of where you and your family were going to be able to stay, we then took the time to discuss the situation and decided to cut you a break and make arrangements so your Son would be comfortable before his dental surgery. You were placed in a refurbished room (pet friendly) for one night and even offered a second night in that room if needed (in case your Family needed more recoup time). During your stay I personally spoke to you on THREE separate occasions each time I asked if everything was good, you responded all three times with what I thought was appreciation and satisfaction that all was "GREAT" and thanked me over and over again how grateful you were.I'm not sure why you have this sudden disdain for our little Inn after the fact, but it is what it is I guess.

10/10 - 훌륭해요

Gilles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Les gens qui travaillent a l'hotel sont vraiment très gentil et très serviables
2024년 5월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 5월 20일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit! Thanks so much for the awesome review!

10/10 - 훌륭해요

Eric and Alice

좋아요: 청결 상태, 직원 및 서비스
Handy location for us. Comfy, quiet with friendly staff.
2024년 5월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 5월 14일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit! Thanks so much for the awesome review!

10/10 - 훌륭해요

Eric and Alice

좋아요: 청결 상태, 직원 및 서비스
Handy location for us, comfy, quiet with pleasant staff.
2024년 5월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 5월 14일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit! Thanks so much for the awesome review!

10/10 - 훌륭해요

Joseph Robert 님, Victoria

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Hiromi and Lance were both great. Dated but perfect for the price.
2024년 5월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2024년 5월 13일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

10/10 - 훌륭해요

Joseph Robert 님, Victoria

좋아요: 청결 상태, 직원 및 서비스
Hiromi and Lance were both great
2024년 5월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 5월 13일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

6/10 - 괜찮아요

sinil

Need renovations.
2024년 5월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 5월 13일
Thank you for choosing the Westward Inn & Suites! We are currently doing reservations room by room as they become available. Thanks for your patience!

8/10 - 좋아요

Lauren

출장 여행
좋아요: 직원 및 서비스
Close to all amenities…Fraser Hwy. Shopping center across the street.
2024년 5월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 5월 13일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit! Thanks so much for the awesome review!

8/10 - 좋아요

Christie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2024년 5월 13일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit! Thanks so much for the awesome review!

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My experience was very good. Friendly and help fil. Nicer than I thought it would be from the web site.
2024년 5월에 1박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 5월 4일
Thank you for staying with us. We hope to see you again.

6/10 - 괜찮아요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Bed was terrible though owner claims new in past year as response to my comments on Maps. Things in disrepair, paint on walls was a mess. This place is needing much work and upgrading. Bedding wad very worn and shabby, stained. We do give credit for cleanliness and that the lesser cost for room saved us money, which was appreciated.
2024년 3월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2024년 5월 13일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit! Thanks so much for the awesome review!Our mattresses are all new, within a year, some are soft, some are firm, we try to please our guests with varied styles.

6/10 - 괜찮아요

Wayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The requirement for us was one night and just one sleep. The condition of the bathroom and shower facility was in very poor state and we where afraid to bath which could possibly prove to be a disaster.
2024년 4월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 4월 30일
We're sorry the room was in some disrepair during your stay. The Tub has bee repaired as well as fresh paint throughout!We hope to see you again!

10/10 - 훌륭해요

Davinder

2024년 4월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 5월 13일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit! Thanks so much for the awesome review!

10/10 - 훌륭해요

SEUNGJUN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Owners are so friendly and kind
2024년 4월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 4월 17일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

6/10 - 괜찮아요

Masooma

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Average
2024년 4월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 4월 17일
Thank you for staying with us at the Westward Inn & Suites. We hope to see you again soon!

8/10 - 좋아요

Georgi 님, Logan Lake

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a good budget motel. My only complaint is there was no coffee maker in the room so we went and bought one. They have coffee in the office but that is inconvenient for us. Otherwise, the room is good value for the money.
2024년 4월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2024년 4월 13일
Thank you for staying. If You ask at the office we may be able to provide a coffee maker while you stay. We hope to see you again soon!

8/10 - 좋아요

William 님, Nanoose Bay

좋아요: 청결 상태, 직원 및 서비스
The property is convenient with lots of shopping and dining within walking distant. It’s an older motel but is clean, comfortable and reasonably priced.
2024년 4월에 1박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 4월 13일
Thank you for staying with us. Hope to see you again!

2/10 - 너무 별로예요

Karen

2024년 4월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 4월 30일
I would have liked to know what the issue(s) were that you had here that earned us the lowest score possible.In fairness, in order to improve things, it helps to know what the problems are.

6/10 - 괜찮아요

Kaitlin

반려동물 동반 여행, 가족 여행
Was decent for the price. You get what you pay for. If you are just looking for a place to crash then it’s a good option.
2024년 3월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 4월 17일
Thank you for staying with us at the Westward Inn & Suites. We hope to see you again soon!

2/10 - 너무 별로예요

Chelsea

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely disgusting. The walls were peeling and the floor was sticky. There were homeless people and hookers wandering past the windows. The bathroom faucet didnt work so we had to use the bathtub to wet a washcloth. We pulled out the beds and the floor and ledges were filthy. There was paint on all the lighting fixtures so they clearly didnt remove them prior to painting, and the walls looked like they had one coat of primer. The bathroom walls were cinderblock and half painted and the caulking around the tub and sink looked like it was done by a child. Foul, no stars. Would never recommend to anyone.
2024년 3월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 4월 17일
Our deepest apologies for the room.Unfortunately the room you were given for your one night stay here wasn't supposed to be rented out as it was scheduled to be repaired.We here at the Westward Inn truly pride ourselves on the cleanliness of our rooms, even if they are older then some more expensive accommodations in the area. An error in paper work allowed that room to be listed as completed and ready and again we apologize for the conditions within the room itself.As for the "Homeless and Hookers" you first mentioned, we have a strict manned Security system in place and have had zero reports of any such activity here for years, any such activity is detected by our CCTV system and dealt with quickly with any suspicious activities on the property.I am happy to refund your stay with us due to the circumstances if you could call our office directly (Sunday through Wednesdays between 3:pm and 10:pm and speak with Lance to arrange it.

8/10 - 좋아요

Wendy

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2024년 3월 31일
Thank you for staying with us at the Westward Inn & Suites. We hope to see you again soon!

4/10 - 별로예요

Erin

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The manager was a very nice man. Really appreciate his friendly, kind service! However we were pretty disappointed to find that our room was in really rough shape. Beds sheets were clean and towels were fresh, but the room itself was falling apart. Bathroom fan was literally falling off and not working, tub finish was all peeling off, paint splattered carelessly on floors, baseboards filthy, entrance door filthy and scuffed up, cobwebs on bathroom ceiling. Fantastic rate but you get what you pay for I guess! Would not stay here again.
2024년 3월에 3박 숙박함
답변 제공: Westward Inn Management 님, 2024년 3월 31일
My apologies that your room was not to your liking. We are currently doing renovations to our rooms and unfortunately you were put in a room that was not fully completed. We are very sorry for this over site (some paperwork got crossed up) and I would like the opportunity to make it up to you by offering you a FREE night in a room that is actually fully ready for our guests. Please call the office directly to arrange this with Lance.Lance C.Management TeamWestward Inn & Suites

10/10 - 훌륭해요

Kate

2024년 3월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 4월 17일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

8/10 - 좋아요

RICHARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Westward Inn Management 님, 2024년 3월 24일
Thank you for staying with us. We appreciate your patronage and hope to see you again soon.

10/10 - 훌륭해요

Pauline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Centrally located to numerous casual dining as well as fine. Strip malls as well as a huge mall.
2024년 3월에 3박 숙박함
답변 제공: Westward Inn Management 님, 2024년 3월 19일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

8/10 - 좋아요

Katherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel and friendly staff. Just a strange smell in the hotel room. Not a dirty smell, just a little weird.
2024년 3월에 2박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 3월 16일
Thank you for staying with us. Please come again.

4/10 - 별로예요

Artur

2024년 3월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 4월 17일
I would like to hear from you as to what the issues you must have experienced here during your stay to warrant a 2/5.Please let our Management team know so we can be better.

10/10 - 훌륭해요

Lyra

2024년 3월에 1박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 3월 30일
Thank you for staying with us. We hope to see you again!

8/10 - 좋아요

Cathie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2024년 3월 10일
Thank you for staying with us at the Westward Inn & Suites. We hope to see you again soon!

8/10 - 좋아요

HJ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 3월 2일
Thank you for staying with us. Please come again!

6/10 - 괜찮아요

Ghislain

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2024년 2월 20일
Thank you for staying with us at the Westward Inn & Suites. We hope to see you again soon!

8/10 - 좋아요

Chelsie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Surprisingly cute little property. Staff were super friendly and helpful, room was nice and clean. Updates are looking good, some little things to be done but for the price point no complaints!! Would return 😁
2024년 2월에 2박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 2월 19일
Thank you for your patronage ! We hope to see you again !

10/10 - 훌륭해요

youngsook

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 3월 1일
Thank you for staying with us! We hope to see you again!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff are friendly, helpful & kind. I enjoyed my stay here!
2024년 2월에 3박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 2월 19일
Thank you for staying with us. We look forward to seeing you again in the future

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 2월 13일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

8/10 - 좋아요

Mike

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Older updated Motel
Nice Older, but updated motel. Friendly staff.
2024년 1월에 15박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 2월 9일
Thank you for staying with us. We hope to see you again soon!

10/10 - 훌륭해요

Gagan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 3박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 2월 9일
Thank you for staying with us. We hope to see you again soon!

10/10 - 훌륭해요

Wajib

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cute and perfect for exactly what you need
2024년 2월에 1박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 2월 9일
Thank you for staying with us. We hope to see you again soon!

8/10 - 좋아요

Cathie

2024년 1월에 1박 숙박함
답변 제공: Westward Inn & Suites 님, 2024년 3월 22일
Thank you for staying with us

10/10 - 훌륭해요

Rajindersingh

2024년 1월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 1월 31일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

10/10 - 훌륭해요

George

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 1월 22일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to work during the snowstorm. Clean and quiet, priced right!
2024년 1월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2024년 1월 22일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Always enjoy staying at the Westward Inn
Clean room. Great service. Slept great. Centrally located. Always enjoy staying at the Westward Inn!
2024년 1월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 1월 10일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

2/10 - 너무 별로예요

Brad

2023년 12월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 1월 10일
Just a reminder you still have an outstanding balance owing here.I understand how frustrating it must have been being asked to leave at the check-out time and how dare those other guests book a room and expect to be able to check in in a timely manner. I'm going to guess that when Science actually discovers the center of the Universe you're going to be awfully upset to discover that it's not you.Have a blessed day!

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Individual at front desk very personable and helpful
2024년 1월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2024년 1월 22일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

10/10 - 훌륭해요

Wendy

Very relaxed
2023년 12월에 2박 숙박함
답변 제공: Westward Inn Management 님, 2024년 1월 7일
Thank you for choosing the Westward Inn & Suites! We are very pleased you had a great experience with us and look forward to your next visit!Thanks so much for the awesome review!

8/10 - 좋아요

Simar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Westward Inn Management 님, 2023년 12월 31일
Thank you for staying with us at the Westward Inn & Suites. We hope to see you again soon!