Dear Chan,We would like to thank you for this wonderful and kind comment, we are more than pleased to know that you enjoyed your accommodation in our NH Venezia Santa Lucia and especially the work of our staff. Good comments always make us proud and eager to do better and better and hopeful that you'll ever keep a nice memory of our hotel and beautiful city. Looking forwards to giving a warm welcome again in NH Venezia Santa Lucia during your next stay in Venice, let us grant our best regards

Dear Seung,Let us thank you for sharing such a nice review concerning our NH Venezia Santa Lucia. We feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regardsR.Furlan-GM

-Dear Kwan Mo,Let us thank you for sharing such a wonderful review concerning our NH Venezia Santa LuciaWe feel very happy to know that our location and the service we offered met your expectations.We hope to have the privilege to welcome you again in Venice and, in the meantime, we send you our best regardsNH Santa Lucia Front Desk

Dear Guest,First of all we would like to thank you for sharing your impressions towards NH Venezia Santa Lucia Hotel. We are glad to know you enjoyed the attitude of our front desk department who works hard day by day to offer the best hospitality to our valued guests, and our central location. We personally would like to apologize if the service at breakfast did not entirely meet your expectations. We surely take very good note of your feedback, with the aim of improving our customer care in quality and service, which was operated in the last few years. All the staff hope to welcome you back in a near future to show you how our passion combined with your feedback will help us to improve the quality of the service. Kind regards R. Furlan - GM

Dear Yeongeun,It has been a pleasure for us hosting you in our NH Venezia Santa Lucia, and we would like to thank you for your wonderful review. We are happy to know that you have been enchanted by the charm that an historical building an magical city like Venice have been able to give you.Guest’s satisfaction is absolutely our priority, and this is the reason why we are so much pleased that all our staff has fulfilled your expectations.Looking forward to give you a warm welcoming in a future visit in Venice, we send you our best regardsR.Furlan-GM

Dear Seokjin ,Let us thank you for sharing such a wonderful review concerning our NH Venezia Santa LuciaWe feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regardsR.Furlan-GM

Dear guest, It has been a pleasure for us hosting you at Bellini and we would like to thank you for your beautiful review. Looking forward to welcoming you again in our Hotel, we send you our Best regards Francesco Landra / Front Desk Dpt

Dear guest, It has been a pleasure for us hosting you at Bellini and we would like to thank you for your beautiful review. Looking forward to welcoming you again in our Hotel, we send you our Best regards Francesco Landra / Front Desk Dpt

Dear Guest, We would like to thank you for your review. Our main goal is precisely to ensure that the customer is offered a service worthy of his expectations, and your review is an incentive for us to improve and give our best every day. Best regards Andrea De Lazzari / Front Desk Dpt

Dear Mr Chaehee, It has been a pleasure hosting you in our property and we would like to thank you for the score assigned. Always at your disposal, we send you our Best regards Andrea De Lazzari / Front Desk Ddpt

Dear Mr Woo, Thank you for your review and especially for pointing out how convenient our location is. We inform you that Bellini Hotel is located in an Historical Venetian Palace, with particular features that marked it by all the other new hotels in the Island. We are sad to read you did not appreciate our hotel features. All the staff hope to welcoming you again to let you experience our passion and constant improvements. Best regards Andrea De Lazzari / Front Desk Dpt

Dear Mr Jonggwan, We would like to thank you for your beautiful review and especially for pointing out how convenient our location is. Looking forward to welcoming you again in our beautiful city, we send you our Best regards Andrea De Lazzari / Front Desk Dpt

Dear Mr. Brian, thank you for your lovely review. We are very happy that you enjoyed our strategic position, our breakfast and the staff service. Looking forward for welcome you again in Venice! Best regards from all the Hotel Bellini staff

Dear Guest, It has been a pleasure for us hosting you at Bellini and we would like to thank you for your beautiful review. It is a pleasure for us to know that the service offered met your expectations. Looking forward to welcoming you again at Bellini and remaining at your kind disposal, we send you our Best regards Francesco Landra / Front Desk Dpt

Dear Guest, Thank you for taking the time to share with us your feedback about your recent visit at Bellini Hotel. Guest’s satisfaction is absolutely our main priority, and this is the reason why we are pleased to read that the our strategic postition met your expectations. Looking forward to have the pleasure to welcoming you again in our historical Palazzo Best Regards

Dear Guest, We would like to thank you for the good score assigned. Always at your disposal, we send you our Best regards Andrea De Lazzari / Front Desk Dpt

Dear Mr Namgyu, It has been a pleasure for us hosting you at Bellini and we would like to thank you for the score assigned. Looking forward to welcoming you again in our Hotel, we send you our Best regards Andrea De Lazzari / Front Desk Dpt

Dear Mr Sanghoon, We would like to thank you for your review, especially for pointing out how convenient our location is. Hoping to welcome you again as our precious guest in a future visit of yours and remaining at your kind disposal, we send you our Best regards Andrea De Lazzari / Front Desk Dpt

Dear Mr Duhwan, We would like to thank you for your beautiful review and for pointing out how convenient our location is. As costumer care is our priority, it is a pleasure for all of us to know that the attitude of our staff met your expectations. We look forward to welcoming you again as our precious guest. In the meantime, we send you our Best regards Andrea De Lazzari / Front Desk Dpt

Dear Mr Jaeyeon, We would like to thank you for your review, especially for pointing out how convenient our location is. On the other hand, we apologize if the room did not reflect entirely the expectations and we take the review into consideration in order to locate you in a room with different features in a future visit of yours. Best regards Andrea De Lazzari / Front Desk Dpt

Kind Guest, Thank you for taking the time to share your experience here in Expedia. We are happy to know that your stay in our Hotel was a success and hope to have the pleasure to have you as our precious guest once again in future. Best Regards Patrick Front Office Manager

Dear Guest ,Let us thank you for sharing such a wonderful review concerning our NH Venezia Santa LuciaWe feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regardsR.Furlan-GM

Dear Sung Han ,Let us thank you for sharing such a wonderful review concerning our NH Venezia Santa LuciaWe feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regardsR.Furlan-GM

Dear Junggeun ,Let us thank you for sharing such a wonderful review concerning our NH Venezia Santa LuciaWe feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regardsR.Furlan-GM

Dear Gyeongsu,It has been a pleasure for us hosting you in our NH Venezia Santa Lucia, and we would like to thank you for your wonderful review. We are happy to know that you have been enchanted by the charm that an historical building an magical city like Venice have been able to give you.Guest’s satisfaction is absolutely our priority, and this is the reason why we are so much pleased that all our staff has fulfilled your expectations.Looking forward to give you a warm welcoming in a future visit in Venice, we send you our best regardsR.Furlan-GM

Dear Guest ,We would like to thank you for this wonderful and kind comment, we are more than pleased to know that you enjoyed your accommodation in our NH Venezia Santa Lucia and especially the work of our staff. Good comments always make us proud and eager to do better and better and hopeful that you'll ever keep a nice memory of our hotel and beautiful city. Looking forwards to giving a warm welcome again in Venice, let us grant our best regardsR.Furlan-GM

Dear Yonghoon,We would like to thank you for this wonderful and kind comment, we are more than pleased to know that you enjoyed your accommodation in our NH Venezia Santa Lucia and especially the work of our staff. Good comments always make us proud and eager to do better and better and hopeful that you'll ever keep a nice memory of our hotel and beautiful city. Looking forwards to giving a warm welcome again in Venice, let us grant our best regardsR.Furlan-GM

Dear Sangchin,Let us thank you for sharing such a wonderful review concerning our NH Venezia Santa LuciaWe feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regardsR.Furlan-GM

Dear Guest ,It has been a pleasure for us hosting you in our NH Venezia Santa Lucia, and we would like to thank you for your review. It is important for us to know you appreciated the typical Venetian features that we decided to keep for our historical building. Guest’s satisfaction is absolutely our priority, and this is the reason why we are so much pleased that the rooms and service fulfilled your expectations.Looking forward to welcoming you again in a future visit in Venice, we send you our best regards R.Furlan-GM

Dear Hyerim,It has been a pleasure for us hosting you in our NH Venezia Santa Lucia, and we would like to thank you for your review. It is important for us to know you appreciated the typical Venetian features that we decided to keep for our historical building. Guest’s satisfaction is absolutely our priority, and this is the reason why we are so much pleased that the rooms and service fulfilled your expectations.Looking forward to welcoming you again in a future visit in Venice, we send you our best regards R.Furlan-GM

Dear Guest ,It has been a pleasure for us hosting you in our NH Venezia Santa Lucia, and we would like to thank you for your review. It is important for us to know you appreciated the typical Venetian features that we decided to keep for our historical building. Guest’s satisfaction is absolutely our priority, and this is the reason why we are so much pleased that the rooms and service fulfilled your expectations.Looking forward to welcoming you again in a future visit in Venice, we send you our best regards R.Furlan-GM

Dear Jin Woo,Let us thank you for sharing such a wonderful review concerning our NH Venezia Santa LuciaWe feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regardsR.Furlan-GM

Dear Guest,Let us thank you for sharing such a wonderful review concerning our NH Venezia Santa LuciaWe feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regardsR.Furlan-GM

Dear Choi,Let us thank you for sharing such a wonderful review concerning our NH Venezia Santa LuciaWe feel very happy to know that our location and the service we offered met your expectations and, with hope to have the privilege to welcoming you again in Venice we send you our best regardsR.Furlan-GM

Dear Guest,We all feel very sad for receiving your communication and I regret not having the chance to know from you this issue you encountered during your stay. I thoroughly understand your concern and your frustration about it because this is very unusual and does not belong to NH Santa Lucia guest services and for that reason I will investigate your case with the Front Desk . We as a team really do our best not only to offer an efficient service, but also to make of our guests’ visit the trip of their life with kindness and special cares. I hope we shall have the privilege to welcome you back in a near future in order to change your feelings towards our hotel and show our usual care and attention as well as the results of our constant improvements. Please feel free to contact me personally to define your future travel arrangements.With my kind regards,R.Furlan-GM