Dear Guest, we thank you very much for your review, it was our pleasure to have you as a Guest in our house! As you gave us 3 points out of 5, could you be so nice to tell us what to do to improve our service?? Thanj you very much! We wish you all the best, Alessandro Fornasier Manager Hotel Antiche Figure

Dear Mister Nicholas,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given on the different services we provided you, and for your kind words spent on the staff service, the perfect location of the hotel, conveniently close to everything, the quiet area where we are located, and the comfort of the room accommodation.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments with our colleagues.As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Mister Greg,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given on the different services we provided you, and for your kind words spent on the staff service, the decoration and the charm of the hotel, and the comfort of the room accommodation.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments with our colleagues.As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Sehr geehrter Herr Joachim, Wir haben Ihre Bewertung bekommen und ein zutiefst und sehr geschätztes „Danke!“ Wir freuen uns sehr, dass Sie einen schönen Aufenthalt hatten! Ihre Erfahrung mit uns ist der beste „Sponsor“ :-) für unser Hotel Canal Grande **** ! Wir werden Ihre Kommentare mit unseren Mitarbeitern teilen.Wir freuen uns, Sie wieder auf unserer wunderschönen Insel begrüßen zu dürfen und verbleiben Mit unseren besten Grüßen Chiara - Rezeption

Dear Ms. Rita,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given on the different services we provided you, and for your kind words spent on the staff service, the perfect location of the hotel, conveniently close to everything, and the comfort of the room accommodation.We are happy you found the buffet breakfast varied, plentiful, and very good. About croissants and pastries, they are always fresh, considering that croissants are baked every day and our different kinds of pastries are supplied daily from the pastry shop.So we regret that you had this impression yesterday.About the complimentary water, we put two bottles of still water on the first day as 'welcome gift'.All our rooms has minibar inside with a nice selection of drinks with a list of costs. Moreover, the water from the tap is drinkable because the water in our region is safe to drink. Ours is even better because we do extra treatments to make it very good to drink.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Sreenivasa,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given, and for your kind words spent on our hospitality, the perfect location of the hotel, conveniently close to everything and the comfort of the room accommodation.We are happy you found the buffet breakfast varied, plentiful and very good. These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments with our colleagues.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

親愛なる美智子さんへとても感謝の気持ちを込めて「ありがとう！！」と言いました。私たちとのあなたの経験により、あなたはホテル カナル グランデ **** の最高の「スポンサー」となります。あなたの意見や提案は私たちにとって非常に重要であり、改善のために喜んで使用させていただきます。今後とも当ホテルをよろしくお願いいたします。 この場を借りてお祝いを申し上げます。いつでも無料でご利用いただけますので、アンカさんはじめホテルスタッフの皆様

Dear Mister Juan,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for your kind words spent on the staff service, and the hotel facilities.As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.But we regret a lot about your not very positive comments.We would like to inform you that all our rooms and common parts, are daily cleaned and sanitized with peroxide of hydrogen against Covid and other possible pathogens. So we regret you experienced this kind of smell, that it is not usual at our hotel.We asked you many times if everything was fine with the rooms we assigned, moreover, we upgraded you into a Prestige Junior Suite to stay more comfortable, and you were very positive in your answer.If you had contacted the Reception we could immediately check if the reason of the smell was due to the change of the Venetian tides, sometimes they are lower or higher than usual in this season, or other reason, and we could fix it immediately.About our buffet breakfast that consists infour different kinds of fruit juice, cold milk, different tea flavors, four different kinds of cereals, different kinds of bread, toasted bread, different kinds of croissants, Venetian biscuits, at least 4 different cakes (already sliced), scones of different kind,fresh fruit and fresh fruit salad, ham, sliced cheese, salami, turkey, speck, different kinds of cheeses, yoghurt, butter, boiled eggs, scramble eggs, bacon, sausage, salad, fresh tomatoes, cucumber and warm drinks as many times as you like(real Italian espresso, cappuccino, caffe-latte, hot chocolate, American coffee).As you said it was limited, considering what we offer, it would be nice if you give us your suggestions in what we could do better or improve. We are always open to new ideas to better satisfy our guests. About the location, our hotel is situated in one of the most Venetian areas. Very quiet, and calm, and where you savor the real Venetian way of life. As you mentioned, we are a bit far from Saint Mark's Square, but Rialto Bridge is only 15 15-minute’ walk. But, close to us there are very beautiful and interesting sightseeing points, like the church of Frari, famous for the Assomption of Titian; the Scuola Grande di San Rocco famous for Tintoretto frescos; the Ghetto of Venice; the museums of Ca' Pesaro (modern art), the one of the Natural History in Fondaco dei Turchi, the museum dedicated the history of perfume and fabrics inside Palazzo Mocenigo. All of them, are 10 minutes’ walk from here. Venice is a historical center because every house and every stone tells you its history and its importance throughout the centuries. We do hope to welcome you again in the future andwe remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Mister David,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given on the different services we provided you, and for your kind words spent on the perfect location of the hotel, conveniently close to everything, and the comfort of the room accommodation.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments with our colleagues.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Mrs. Lorrie,We would like to send you a hudge “Thank you!!!!”With your experience with us you will become one of the "Ambasadors” :-) of Hotel Canal Grande **** !We care a lot about our guests opinion and suggestions.Thank you for your beautiful review!!We look forward to welcome you back in our marvelous island soon and we remain at your complete disposal.With our warmest regards.Anka and all our hotel staff

Dear Mrs. Melany,We would like to send you a hudge “Thank you!!!!”Your experience with us you will become the "Ambasador” :-) for our Hotel Canal Grande **** !We care a lot about our guests opinion and suggestions.We look forward to welcome you back in our marvelous island soon and we remain at your complete disposal.With our warmest regards we wish youAnka and all our hotel staff

Dear Ms. Allison,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given and for your kind words spent on the staff service, and the perfect location of the hotel.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments with our colleagues.As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Ms. Karen,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given and for your kind words spent on the staff service, the perfect location of the hotel, and our copious and varied buffet breakfast.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Ms. Julie,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given and for your marvelous words spent on the staff service, the perfect location of the hotel, the comfort of the room accommodation, and our varied, plentiful buffet breakfast.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Mister Mike,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given, and for your kind words spent on the staff service, the perfect location of the hotel, the comfort of the room accommodation, and our very good buffet breakfast. These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Mr. Martinez,We would like to thank you for your comment and your preference to our hotel for this occassion in our beautiful island.We care a lot about our guests opinion and suggestions.We are really sorry to know about the problem of the water and the light.Hoping there will be a next visit for you in our hotel we kindly ask you to call and do not hesitate to contact our Reception that is at your disposal 24 hours for any kind of problems inside the rooms, we could fix immediately everything.We look forward to welcome you back in a near future and we remain at your complete disposal.With our warmest regards we wish youAnka and all our hotel staff

Dear Professor John,We would like to send you a hudge “Thank you!!!!"Your experience with us you will become the best "Ambassador” :-) for our Hotel Canal Grande **** !We care a lot about our guests opinion and suggestions.We look forward to welcome you back in our marvelous island soon and we remain at your complete disposal.With our warmest regards we wish youSee you soon!!Anka and all our hotel staff

Dear Mr. Wojciech,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given and for your kind words spent on the staff service, and quality of our hotel.We are very happy that you appreciated a lot the experience you had at the glass factory on Murano island.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments with our colleagues.As you could experience we love to be close to our guests and always answer all their requests. This is with a real smile, attention, and care.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Wir haben Ihre Bewertung bekommen und ein zutiefst und sehr geschätztes „Danke!“ Wir freuen uns sehr, dass Sie einen schönen Aufenthalt hatten! Ihre Erfahrung mit uns ist der beste „Sponsor“ :-) für unser Hotel Canal Grande **** ! Wir werden Ihre Kommentare mit unseren Mitarbeitern teilen.Wir freuen uns, Sie wieder auf unserer wunderschönen Insel begrüßen zu dürfen und verbleiben Mit unseren besten Grüßen Chiara - Rezeption

Dear Lap Fan,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given and for your kind words spent on the excellent service we provided and the comfort of the room accommodation.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. We will also share your nice comments with our colleagues.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Jennifer,A deeply and very much appreciated “Thank you!!”Your experience with us will be the best “Ambassador” for our Hotel Canal Grande ****!We look forward to welcoming you back to our marvelous island and we remain With our best regardsChiara - Reception

Dear Bobby,A deeply and very much appreciated “Thank you!!”Your experience with us will be the best “Ambassador” for our Hotel Canal Grande ****!We look forward to welcoming you back to our marvelous island and we remain With our best regardsChiara - Reception

Dear Mister Vincent,A deeply and very much appreciated “Thank you!!”Your experience with us will be the best “Ambassador” for our Hotel Canal Grande ****!We look forward to welcoming you back to our marvelous island and we remain With our best regardsChiara - Reception

Dear Xian,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given on the different services you had.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Brendan,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given on the different services you had and that you appreciated a lot the great and convenient location of the hotel.Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception

Dear Mrs. Anna,We thank you very much for informing us about your experience following your stay at our hotel.We are very grateful for the maximum score given and for your kind words spent on the staff service (Chiara thank you for having mentioned her), the perfect location of the hotel, the comfort of the room accommodation, and our buffet breakfast.These words of appreciation, encourage us to keep up our efforts, ensuring the service we provide always meets the expectations of our guests. Hoping to welcome you again in the future, we remain at your disposal and we wish you our kindest regards.Chiara - Reception