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호텔 도 포치 여행 후기

3 out of 5
호텔 도 포치
Via XXII Marzo, 2373, Venice, Veneto

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 468개 이용 후기 중 168개" "
평점 8 - 좋아요. 468개 이용 후기 중 194개" "
평점 6 - 괜찮아요. 468개 이용 후기 중 81개" "
평점 4 - 별로예요. 468개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 468개 이용 후기 중 11개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Dongjoon

좋아요: 직원 및 서비스
Wonderful staffs
Very nice location for sightseeing, shopping. If you want to buy Gucci, Prada or something luxury, this place is very close to it. Hotel very kind and helpful staffs. Having a breakfast outside was great but there were too many birds around. Room was ok but would be great if it was better quality duvet or sheets. Because it was in the center, it was hard to sleep until midnight due to noise from outside. The shower temperature also very unstable. All that made my stay wonderful was the staffs.
2019년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2017년 12월에 2박 숙박함

10/10 - 훌륭해요

Martha beatriz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El personal fue muy atento me ayudaron en todo. El hotel esta muy bien ubicado y tiene todo lo necesario
2024년 3월에 2박 숙박함
답변 제공: Reception 님, 2024년 3월 31일
Dear Mrs. Martha ,Thank you for the review.Kind Regards

8/10 - 좋아요

Hervé

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ideally located, near every attractions. Sure place to stay.
2024년 3월에 3박 숙박함
답변 제공: Reception B. Dimitri 님, 2024년 3월 24일
Dear Mr. Herve,Thank you for the review.See you the next time in VeniceKind Regards

8/10 - 좋아요

Agnieszka Malgorzata

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Albergo Carino,era una stanza singola normale.pulito accogliente ,dentro abbastanza moderno Caldo visto le bellissime giornate d'inverno La posizione e impagabile,du passi da Piazza San Marco, vicino battelli,nella via di shopping di lusso
2024년 1월에 2박 숙박함
답변 제공: Reception 님, 2024년 2월 23일
Dear Guest,We thank you for your review.See you for your next stay.Best regards

10/10 - 훌륭해요

Roberto 님, Santiago

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Reception 님, 2024년 2월 23일
Dear Guest,We thank you for your review.See you for your next stay.Best regards

10/10 - 훌륭해요

Guillermo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Todo bien, está céntrica y es bonito
답변 제공: Reception 님, 2024년 2월 23일
Dear Guest,We thank you for your review.See you for your next stay.Best regards

10/10 - 훌륭해요

Yasmina

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Margareta

2023년 11월에 4박 숙박함
답변 제공: Reception B. Dimitri 님, 2023년 11월 17일
Dear Mrs. Margareta ,Thank you for the review, see you the next time.Kind Regards

6/10 - 괜찮아요

Criscella

연인과의 여행
별로예요: 직원 및 서비스
Place was ok staff was rude
2023년 11월에 1박 숙박함
답변 제공: Reception 님, 2023년 11월 7일
Thank you for your feedback.I am sorry that you have not been positively impressed by our hotel. We will discuss your comments on the next staff meeting in order to improve our Guest Service Experience.Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.

8/10 - 좋아요

Doug

가족 여행
좋아요: 직원 및 서비스
Everywhere in Venice is in walkable distance. The water taxi was only two blocks from the hotel. There are lots of bridges with stairs in Venice, and many, many name brand shops if you like to shop. The staff at Hotel do Pozzi was very friendly and helpful.
2023년 10월에 2박 숙박함
답변 제공: Reception B. Dimitri 님, 2023년 11월 5일
Dear Mr. Doug ,Thank you and see you the next time. The bridges and stairs is typical venitian. : )Kind Regards

10/10 - 훌륭해요

Florencia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor blankets
2023년 10월에 1박 숙박함
답변 제공: B.Dimitri 님, 2023년 10월 29일
Dear Mrs. Florencia ,Thank you for the review. We are sorry but we have new blankets.Kind RegadsReception

8/10 - 좋아요

Selene

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Piccolo ma carino
Vicino a San Marco, hotel piccolo ma carino. La camera piccola assai ma funzionale, molto pulita. Colazione buona ma abbastanza semplice, con prodotti confezionati. Personale gentilissimo e disponibile.
2023년 10월에 3박 숙박함
답변 제공: B.Dimitri 님, 2023년 10월 24일
Gentile Sig.ra Selene ,La ringraziamo .Cordiali SalutiRicevimento

4/10 - 별로예요

HAROLD W

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It just felt tired.
2023년 10월에 4박 숙박함
답변 제공: Reception 님, 2023년 10월 19일
Dear Mrs. Harold We are sorry .Kind Regards

6/10 - 괜찮아요

Mauricio

가족 여행
좋아요: 청결 상태
Small hotel very close to San Marcos square, the AC was malfunctioning, they reviewed it and it improved. Not so much to say about this hotel, it was Ok but nothging special
2023년 10월에 2박 숙박함
답변 제공: Reception 님, 2023년 10월 16일
Dear Mrs. Maurizio ,The remote control is on the wall for the AC and working.Many thanks for the review.Kind Regards

10/10 - 훌륭해요

Timothy

2023년 10월에 3박 숙박함
답변 제공: Reception B. Dimitri 님, 2023년 11월 3일
Dear Mr. Timothy,Thank you for your review.Kind Regards

4/10 - 별로예요

Cindy

2023년 10월에 3박 숙박함
답변 제공: B.Dimitri 님, 2023년 10월 26일
Dear Mrs. Cindy We are sorry for your review. We talk with our manager of that. If you wish to send us in our email more information.Many thanks.Kind RegardsReception

8/10 - 좋아요

Amparo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Recomendable
Hotel muy aceptable. Comodo, limpio y bien ubicado. Buena atencion y servicio. Excelente para visitar venecia
2023년 9월에 4박 숙박함
답변 제공: Reception 님, 2023년 10월 5일
Dear Mr. AmparoMany thanks.Kind Regards

8/10 - 좋아요

Damian

2023년 9월에 2박 숙박함
답변 제공: Reception 님, 2023년 10월 16일
Dear Mrs. Damian ,Many thanks for the review.Kind Regards

10/10 - 훌륭해요

CARLO 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and staff are very helpful
2023년 9월에 2박 숙박함
답변 제공: B. Dimitri 님, 2023년 9월 24일
Dear Mr. Carlo ,Many thanks.Reception

10/10 - 훌륭해요

Kate

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was very clean and great for the price. Beware bathroom is on the smaller side but would stay there again.
답변 제공: B. Dimitri 님, 2023년 9월 19일
Dear Mrs. Kate Thank you, see you the next timel.Kind RegardsReception

4/10 - 별로예요

Francine

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Description de hôtel: chambre de luxe ne correspond pas à la réalité. Aurait besoin de beaucoup de rénovation dans les chambres. Indication de l’endroit pas facile à trouver. Seulement un petit écriteau en haut a l’entrée de la ruelle. Personnel plus ou moins coopératif. Malgré tout l’emplacement est très interessant
2023년 9월에 2박 숙박함
답변 제공: Réception B.Dimitri 님, 2023년 9월 17일
Chère MadameEn ce qui concerne le panneau avec le nom de l'hôtel, Venise est une ville historique et nous ne pouvons pas mettre de panneaux plus grands ou plus lumineux pour sa conservation comme l'exige la loi.En ce qui concerne l'évaluation, nous regrettons votre avis.Toutes nos chambres, réception, salle de petit-déjeuner, cuisine et bien plus encore viennent d'être rénovées.Cordialement

10/10 - 훌륭해요

Daniela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Reception B. Dimitri 님, 2023년 9월 17일
Dear Mrs. Daniela ,Thank you for the review.Kind Regards

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Unfriendly staff and got my bill incorrect. Did not extend as hospitable. Will not stay there again
2023년 9월에 1박 숙박함
답변 제공: Reception 님, 2023년 9월 16일
Dear Guest,Any request for a personal receipt must be requested at the time of booking or at the latest at check in.We are sorry about your experience. We have high standards of hospitality.We will talk in our next meeting to improve these points made by you.Best regards

8/10 - 좋아요

Maria T

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muito bom!
É um hotel antigo, mas passou por reforma. Excelente localização! O único problema era o secador de cabelo muito velho que não funcionava. Café da manhã bem ok.
2023년 8월에 3박 숙박함
답변 제공: Reception 님, 2023년 8월 26일
Dear Mrs. Maria ,Thank you , see you the next time.Kind Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Recetpion B. Dimitri 님, 2023년 8월 19일
Dear Guest ,Thank you for your review.See you the next timeKind Regards

6/10 - 괜찮아요

Marlène

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Die Lage ist perfekt. Eine Schiffstation ist zu fuss ca 5min erreichbar. Der Markusplatz ist ganz in der nähe. Wenn man nicht aufs Schiff will, kann man gut alles ablaufen. Der Zustand vom Hotel & Zimmer ist eher alt. Das Bad viel zu klein zu zweit keine Chance. Die Dusche überläuft (immer nur kurz Wasser laufen lassen). Wenn man geduscht hat und anschliessend auf das WC will steht man in der Dusche. Der Boden ist schief, eine Flasche rollt durchs Zimmer. Der Lift war defekt und mussten in den 2 Stock hochlaufen mit allem Gepäck. Müsste man vorher informieren. Für 3 Nächte zum aushalten aber nicht länger. Die Lage hat das ganze gerettet.
Zum Thema schiefer Boden
2023년 7월에 3박 숙박함
답변 제공: Reception 님, 2023년 8월 3일
Dear Guest,Thank you for the review.Kind Regards

8/10 - 좋아요

águeda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: B. Dimitri 님, 2023년 8월 3일
Dear Guest ,Thank you for the review.Kind RegardsReception

8/10 - 좋아요

Mike

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel staff was outstanding. The location of the property was quite convenient to many shops, restaurants and gondola services.
2023년 6월에 2박 숙박함
답변 제공: Reception B. Dimitri 님, 2023년 7월 14일
Dear Mr. Mike Thank you for your review.See you the next time in Venice.Kind Regards

8/10 - 좋아요

Consolata

2023년 7월에 1박 숙박함
답변 제공: Roberto 님, 2023년 7월 9일
Dear Guest thank you for your kind review. Best regardsRoberto

8/10 - 좋아요

Natalia

2023년 6월에 2박 숙박함
답변 제공: Reception B.Dimitri 님, 2023년 7월 21일
Dear Mrs. NataliaThank you for the review.See you the next time in Venice .Kind Regards

8/10 - 좋아요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We ended up with an extra night in Venice and found Hotel do Pozzi available. It is not the largest or nicest or cleanest hotel, but it definitely worked for us. The room accommodated our needs for the night, and the breakfast between the (no longer used) water wells was delightful. While I would spend that amount of money on a nicer hotel, we did find this hotel comfortable.
2023년 6월에 1박 숙박함
답변 제공: Reception B. Dimitri 님, 2023년 6월 15일
Dear Mrs. Tammy,Thank you for your review.Our rooms have a standard size as reported on the sites. Our cleaning and sanitation standards are high.Kind Regards

8/10 - 좋아요

Ryuichi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pas mal❣️
2023년 6월에 2박 숙박함
답변 제공: Reception B. Dimitri 님, 2023년 6월 12일
Dear Mr. Ryuichi Thank you for the review.Kind Regrds

8/10 - 좋아요

Jason 님, Los Angeles

좋아요: 청결 상태, 직원 및 서비스
Nice little hotel, great location, walking distance to everything. Staff were great, very friendly. Its basic but clean and comfortable for my needs as I was out most the time anyways.
2023년 6월에 2박 숙박함
답변 제공: Reception B. Dimitri 님, 2023년 6월 12일
Dear Mr. JasonThank you for the review.Kind Regrds

10/10 - 훌륭해요

Juan Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy bien todo
2023년 6월에 2박 숙박함
답변 제공: Reception B. Dimitri 님, 2023년 6월 12일
Dear Mr. Juan Thank you for the review.Kind Regrds

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable and cute. Great location, near everything but still quiet in the rooms. Good air conditioning !
2023년 6월에 1박 숙박함
답변 제공: Reception B. Dimitri 님, 2023년 6월 4일
Dear Mrs. Lisa Many thanks for your review. See you the next time in Venice if you wish !!!Kind Regards

6/10 - 괜찮아요

Cinthya

별로예요: 청결 상태, 직원 및 서비스
Imposible llegar caminando desde la terminal. La recepcionista siempre con muy mala cara. El lugar bien ubicado pero te dicen que son 24 minutos caminando desde la estación y yo hice dos horas. Además no te dicen que tienes que subir y bajar miles d escaleras para llegar.
2023년 5월에 1박 숙박함
답변 제공: Reception 님, 2023년 5월 31일
Querida señoraLo sentimos y en la próxima reunión del hotel hablaremos sobre cómo mejorar nuestra estructura para darle una mejor bienvenida.Desde piazzale roma hasta el hotel se tarda unos 30 minutos a pie. Venecia tiene muchos puentes y es como un laberinto por lo que es fácil perderse.Ponemos esta sugerencia como último recurso. En el caso de muchas maletas, esta elección es obviamente inconveniente.Al igual que las dos primeras opciones, son el vaporetto público que tarda unos 35 minutos y luego 5 minutos andando y un pequeño puente o un taxi privado que es más caro pero más cómodo y rápido.Desafortunadamente, Venecia es un poco compleja.Atentamente

8/10 - 좋아요

Dredemy

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 5월에 4박 숙박함
답변 제공: Reception B. Dimitri 님, 2023년 5월 26일
Dear Guest ,Thank you for your review.Kind Regards

6/10 - 괜찮아요

Joanna

Good location
The best thing about this hotel is it's location, within a few minutes of San Marco Square, and it is in a quiet location. Everything else was very mediocre. The room was tiny, with an even smaller bathroom. There isn't a real shower, just a shower door in the room, so the whole room gets flooded when you have a shower. The bed was super hard. The AC is very noisy but we couldn't sleep without it as the room was hot. Breakfast was just average, not much choice.
2023년 5월에 1박 숙박함
답변 제공: Reception 님, 2023년 5월 25일
Thank you for your feedback.I am sorry that you have not been positively impressed by our hotel. We will discuss your comments on the next staff meeting in order to improve our Guest Service Experience.Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.

8/10 - 좋아요

Pascal

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 5월에 5박 숙박함
답변 제공: Reception B. Dimitri 님, 2023년 5월 18일
Dear Guest,Thank you for the review.Kind Regards

8/10 - 좋아요

Christiane

2023년 5월에 2박 숙박함
답변 제공: Reception B. Dimitri 님, 2023년 5월 16일
Dear Guest ,Thank you for your review.Kind RegardsReception

2/10 - 너무 별로예요

Anton

it was horrible experience: full pre-payment instead of "pay at property" and another payment in cash at checkout. the money still in block somewhere: there are no any papers or transaction cancellation confirmation of unblocking. air condition is out of order; etc. NEVER AGAIN.
2023년 5월에 4박 숙박함
답변 제공: Reception 님, 2023년 5월 7일
Dear Mr. Anton,Before arrival, as per terms and conditions, a pre-authorization equal to the total amount of the stay is made.The air conditioning works but is activated according to the Italian law for ecology and will be activated shortly, so we are sorry that you did not find it during your stay but unfortunately this is the law.Best regards

8/10 - 좋아요

Gitte Griebel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super hotel med god placering. Man kan dog høre en del støj fra gågaden og andre gæster.
2023년 4월에 3박 숙박함
답변 제공: Reception 님, 2023년 5월 5일
Dear Guest ,Thank you for your review.Kind Regards

6/10 - 괜찮아요

Claudia

좋아요: 청결 상태
Em reforma
Hotel em grande reforma, o recepcionista simplesmente falou que não teria café da manhã! Tive que falar que havia pago pelo café, e ele me indicou um "Bar" ali perto, com 4 itens pagos pelo hotel...Não gostei mesmo.
2023년 3월에 1박 숙박함
답변 제공: Reception 님, 2023년 5월 1일
Querido invitadoGracias por tu reseña. En la próxima reunión hablaremos de cómo mejorar la estructura y el servicio.Atentamente

6/10 - 괜찮아요

Katherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel is a little cramped and old, but that’s to be expected in Venice. Our room got really hot as soon as the weather became a sunny 70 degrees. I understand the “city” won’t allow them to turn the buildings AC on.. but having a fan seems like a simple remedy. Especially since opening the windows would let in bugs and loud construction noise. Then there were little messy things like, missing lightbulbs in the bathroom, extra sink parts in the vanity, broken furniture left out in the hallway.. all in all it was clean, but a bit disappointing.
2023년 4월에 3박 숙박함
답변 제공: staff 님, 2023년 4월 27일
Thank you for your feedback.I am sorry that you have not been positively impressed by our hotel. We will discuss your comments on the next staff meeting in order to improve our Guest Service Experience.Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.

6/10 - 괜찮아요

Molly

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
My toilet wasn’t attached to the ground completely.. so it wobbles. There was zero pressure when the shower was on hot and the breakfast was minimal amd odd and the breakfast staff seemed bothered if they had to replenish something. My bed was wedged into a nook with a ratty old blanket that didn’t fit the bed.
2023년 4월에 2박 숙박함
답변 제공: B. Dimitri 님, 2023년 4월 20일
Thank you for your feedback.I am sorry that you have not been positively impressed by our hotel. We will discuss your comments on the next staff meeting in order to improve our Guest Service Experience.Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.

2/10 - 너무 별로예요

Jorge

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Completely unacceptable
This is the worst hotel I had seen in 20 years of traveling. The room had no space to walk. The bathroom was full of mold (pictures) . It was in construction. I do not understant who the italian government allows a hotel to be open in these conditions.
2023년 4월에 2박 숙박함
답변 제공: Reception 님, 2023년 4월 16일
Thank you for your feedback.I am sorry that you have not been positively impressed by our hotel. We will discuss your comments on the next staff meeting in order to improve our Guest Service Experience.Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.

6/10 - 괜찮아요

ANDRES

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Reception 님, 2023년 4월 16일
Dear Mr. AndresThank you for your review.Kind Regards

2/10 - 너무 별로예요

Tahmara

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
If I could score less than 1/10 I would
Lets start with the stench- it was awful. Smell was coming from the bathroom so probs a sewage issue. They were doing building works on the 1st floor and we were woken up by drilling outside which went on from 7am - 4 ( this was really extremely loud and we were woken up) No air condition- they actually had heating on and there was no way to turn it off. You could close the vents but there was still warm air getting into the room so we woke up sweating. At one point leaving the hotel (due to not being able to relax because of the noise). We found one of the construction workers in his underpants whilst changing his trousers in the corridor. You could see everything. It was weird and voyeristic. My mum and I laughed about it but it was not cool. The staff listened to our concerns but clearly did not care- we were not offered any compensation despite it being a building site. It really needs to be clear as we would not have stayed there. They said the outdoor work was anti flood measures so the did not know it was happening. And didn't give any answer about the dust, dirt and builder in is pants on the first floor. Would not stay here again - not even if I was being paid to. I would recommend you do not either
2023년 4월에 2박 숙박함
답변 제공: Reception 님, 2023년 4월 16일
Thank you for your feedback.I am sorry that you have not been positively impressed by our hotel. We will discuss your comments on the next staff meeting in order to improve our Guest Service Experience.Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.

4/10 - 별로예요

Walter

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I raided this property slightly below average, because I was not given any notice that the property was under construction and renovation. The room smelled of chemicals and glue. The carpet was very dirty in the hallways and the walls were in disrepair. The upside was, the location was great, and the staff was quite friendly and helpful. this would be a nice little place if they took some time to paint it and clean the carpets. Probably wouldn’t stay there again.
2023년 4월에 1박 숙박함
답변 제공: Reception 님, 2023년 4월 16일
Thank you for your feedback.I am sorry that you have not been positively impressed by our hotel. We will discuss your comments on the next staff meeting in order to improve our Guest Service Experience.Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.