감사

Dear Madam or Sir, thank you for your comment, we realize you are downgrading our score. We are very sorry and we hope you will thell us the reasons of your disappointment with our service. Thank you very much for your comment, it was very important to have you here and we hope to see you again.

We are truly happy for the big scoring you offered to us. Thank you very much and, off course, please come again to Venice!!!

Thank you, very much, we trust to have you in our House again & soon!

It was really nice to have you, please come again!Thank you for your kindness.

Thank you so much, we feel so proud that you understood that sometime a number is not only quantity. Please come back to visit us very soon.

Dear Ruchita,Thank you for your review, we much appreciated!!Hope to see you again in the future!Regards,

Thank you very much Robert!!!

Dear Mehrnaz,Thank you for your review, we much appreciated!!Hope to see you again in the future!Regards,

Dear Ms. Nakamura,Thank you for sharing your experience on your stay in our Hotel. We are very pleased you enjoyed your stay.You may contact us anytime for your next stay so we can give you one of our best rooms.All the best!Regards,JoeyReception desk

Thank you for your score!!!

Thank you so much for the feedback, you are absolutely right, the location, the garden, the structure are truly unique. We hope we did our best and see you very soon again.

A garden gathers many flowers and so are the hotel's regular guests.They spoil us with kindness and we hope to see many of their friends too.We hope to see each other in a better season.Thank you and arrivederci.

Dear Mr Jorge, thank you for your excellent review, we hope that you will return to our hotel in the future.Best regards.

Thank you Mr Moises, we really hoping to see you here again,Saluti da Venezia

Dear Magued, thank you for your stay and your review! Hoping to see you soon.

Cher Salvatore,Nous attendons votre retour à Venise.Nous espérons que vous recommanderez notre Maison à tous vos amis.Merci, arrivederci!!!

Thanks for your comment. It's true, we are an 8 minute walk from the historic center but in the area with more shops for basic necessities, restaurants and bars... however far from the crowds of tourists. Hoping to have you again as our guests

Thank you Victor, your appreciation makes our day so fine, a great experience beginning a day with a large smile.

Thank you very much Victor! See you soon,Arrivederci

Thank you so much Atefeh!! We are hoping to see you very soon

Dear Asher, thank you so much for your lovely review . We are happy to know you enjoyed your stay.We are waiting for your next visit to Venice

Dear Richard,Thank you for your kindness, would be fine to have you again at our House,Nice to have you with us!

Grazie Mille Sig.ra Nicoletta.Speriamo di riaverla ancora nella nostra Casa .Saluti Cordiali

Grazie e arrivederci a Venezia!

Thank you so much Mr Allen,Has been a pleasure to host you in our Home! Cordially

Obrigado pelo comentário agradável! Quanto ao secador de cabelo, temos profissionais e potentes, bastando solicitar na recepção.Desculpe, esperamos poder hospedá-lo novamente.

Merci pour vos commentaire, c'est vrai notre jardin est une oasis de paix. Nous sommes heureux de savoir que vous avez passé un bon moment chez nousNous espérons pouvoir vous accueillir à nouveau.Merci!

Dear Mrs Giuseppina, We are really grateful for your positive comment about our staff...this is important to us. We look forward to seeing you soon.Elena

Grazie Angela!!! Thank you for your stay ....It was an honor for us to host youArrivederci

Thank you Mrs Kathleen .In our area we really have everything for every need, from supermarkets to pharmacies, hardware stores... and a 5 minute walk from the historic center of Piazza San Marco. We are really happy to know that everything in our "home" was to your liking .We hope to see you soon

Thanks for your comment. I'm sorry to hear about the inconvenience with the room... and it makes me strange that it happened given that we are fully booked every day, the rooms are always occupied and are aired out every time you leave,We are sorry but we hope to see you again soon in our house

Thank you Melissa, we are lucky for the garden, we do our best to take care, please talk about us with the people you love.We hop to see you very soon,

Dear Ary,thank you for your kindness we hope to see you soon in Venice,Sincerely

Vi håber, at du snart vender tilbage til vores "smørhul", vi taler ikke dit sprog, men vi er glade for, at du kunne lide vores hotel og dets service.Arrivederci!!!

Thank you we are delighted by your kindness,hope to see you again!

Luxury is in the eyes of our guest .We must say thank you for your kindness, hoping to see you again.Arrivederci!

Our staff expresses not only their humanity but great skills, a pleasure to hear that they are appreciated. Thank you for your great sensitivity.

I'm really happy you shared this comment so we can show everyone our seriousness and sincerity!!As you rightly admitted you were wrong, the Junior suites are one room while the Suites have an extra room.It is clearly written that the extra single beds are sofabeds,if we had known before that there were 2 couples, we would have added a mattress to make it higher and thicker).BUT KNOWING THAT PEOPLE OF BAD FAITH EXIST IS THE THING THAT HAS SADMITTED ME THE MOST! KNOWING THAT YOU HAVE BOOKED A ROOM WITHOUT BREAKFAST INCLUDED, YOU HAVE CLAIMED THAT THE COLLEAGUE HAS VOCALLY TELL YOU THE CONTRARY, TAKING ALL 4 OF THE ADVANTAGE TO DO IT (WITHOUT ENSURE YOU THE MORNING FOLLOWING YOUR ARRIVAL) PRETENDING NOT TO PAY FOR IT?????? I WAS SUPER HONEST IN NOT INCLUDING THE FIRST DAY OF BREAKFAST 60 (ONLY BECAUSE MAYBE, I SAY MAYBE, THE COLLEAGUE MAY HAVE BEEN WRONG TO SAY THAT YOU HAD BREAKFAST INCLUDED... EVEN IF I STRONGLY DOUBT BECAUSE IT IS WRITTEN EVERYWHERE WHEN IT IS NOT ' INCLUDED AND YOU ADMITTED IT!!! ) AND OF COURSE I DEMANDED YOU PAY AT LEAST THE LAST DAY OF BREAKFAST SINCE YOU ADMITTED YOURSELVES THAT IT WAS NOT INCLUDED ON THE BOOKING!!!! BUT THEN, IF YOU KNOW, WHY PRETEND NOT TO PAY FOR IT????YOU DON'T KNOW HOW DEEPLY SORRY I AM FOR YOU! MUCH BETTER TO LIVE HONESTLY!!

Merci à vos aimables invités. Nous espérons vous revoir dans un avenir proche.Arrivederci

In fact we love families, we have big...and lovely Suites with or without terrace and many other rooms very cofortable aswell. We are Happy it was appreciated our upgrade and your stay with us.Thank you Danielle, please come back soon!

Thank you so much for your lovely review! It's really important for us to know you have found our Hotel CLEAN! Hoping to see you again