First off, my husband and I loved the location of this hotel. It was within walking distance (5-10 minutes) to all the major sites but far enough away that you’re not around all the crowd. There were great restaurants located within seconds of the hotel which was so convenient. The rooms here are very sizable and well kept. The hotel staff was AMAZING! Marco went above and beyond to make sure that we enjoyed our stay. On the day we were scheduled to check out, we had decided to stay an additional day in Venice but all the rooms here were booked. Marco walked to the sister hotel and spoke with their staff on our behalf to see if they had availability while we were out sightseeing. When we got back, he took us there himself, showed us the room, and made sure it was copacetic. He came back the next day to check on us. We have never in all of our travels had someone go above and beyond to this extent and we have travelled extensively. I cannot speak highly enough about Marco and our experience at this property. We definitely plan to visit Venice again and when we do, this will most definitely be our hotel of choice!!! Thank you so much!!!