Verified
10/10 Excellent
Kawamura
Nov 5, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kawamura
Stayed 1 night in Nov 2023
Hotel Acapulco
Property class: 2.5
Choose dates to view prices
Photo gallery for Hotel Acapulco
Hotel Acapulco is steps from the vibrant Zocalo, the heart of Mexico City's culture. Guests love the multilingual staff and excellent tour help. Enjoy practical amenities like free self-parking and convenient luggage storage.
Reviews
6.86.8 out of 10
Popular amenities
- Parking included
- Free WiFi
- Housekeeping
- 24/7 front desk
The current price is ₩38,849
₩38,849
₩45,842 total
includes taxes & fees
Apr 26 - Apr 27
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Economy Room
Economy Room
- 24 sq m
- 1 bedroom
- Sleeps 4
- 2 Double Beds
View all photos for Standard Double Room
Standard Double Room
- 24 sq m
- 1 bedroom
- Sleeps 4
- 2 Double Beds
View all photos for Standard Triple Room
Standard Triple Room
- 30 sq m
- 1 bedroom
- Sleeps 5
- 2 Queen Beds and 1 Twin Bed
View all photos for Standard Room
Standard Room
- 24 sq m
- 1 bedroom
- Sleeps 2
- 1 Double Bed
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About the neighborhood
Veracruz is home to Hotel Acapulco. Bastion of Santiago Museum and Monument to the Veracruz Heros are local landmarks, and the area's natural beauty can be seen at Mocambo Beach and Veracruzano Coral Reef System National Park. Looking to enjoy an event or a game while in town? See what's happening at Estadio Universitario Beto Avila or Unidad Deportiva Hugo Sánchez. Visit our Veracruz travel guide
Calle Virgilio Uribe 1327, Veracruz, VER, 91700
What's nearby
Veracruz Aquarium17 min walk - 1.4 km
Zócalo17 min walk - 1.4 km
Malecón de Veracruz17 min walk - 1.5 km
Veracruz Harbour4 min drive - 1.5 km- Regatas Beach15 min walk - 1.3 km
Getting around
- Veracruz Central Station7 min drive
- General Heriberto Jara Intl. Airport (VER)21 min drive
Restaurants
- Subway1 min walk
- Pizza Hut Diaz Mirón4 min walk
- Verduleria Guadalajara6 min walk
- La quinta tlacotalpeña4 min walk
- Hot Dogs y Hamburgesas González Pages3 min walk
About this property
Hotel Acapulco
Hotel near Veracruz Aquarium
Located close to Veracruz Harbour, Hotel Acapulco has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
- Free self parking
- Multilingual staff, smoke-free premises, and a 24-hour front desk
- Tour/ticket assistance and luggage storage
Room features
All guestrooms at Hotel Acapulco have amenities such as free WiFi.
Extra conveniences in all rooms include:
- Bathrooms with showers and free toiletries
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
Conveniences
- 24-hour front desk
- Luggage storage
Guest services
- Housekeeping (daily)
- Multilingual staff
- Tour and ticket assistance
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
More
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Free toiletries
- Hair dryer (on request)
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
More
- Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Hotel Acapulco Hotel
Hotel Acapulco Veracruz
Hotel Acapulco Hotel Veracruz
Frequently asked questions
Is Hotel Acapulco pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Acapulco?
As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Acapulco on Apr 26, 2026 start from ₩38,849, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Acapulco?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Acapulco?
Check-out is at noon.
Where is Hotel Acapulco located?
Situated in Veracruz, this hotel is within 1 mi (2 km) of Parque Zamora, Veracruz Aquarium, and Veracruz Harbour. UNIMEX Mexican University Veracruz and Teatro de la Reforma are also within 15 minutes. Veracruz Central Station is 28 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
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Reviews
Hotel Acapulco Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
7.0
Amenities
7.2
Staff & service
6.6
Property conditions & facilities
Rating 10 - Excellent. 34 out of 103 reviews
10 - Excellent
34
Rating 8 - Good. 22 out of 103 reviews
8 - Good
22
Rating 6 - Okay. 17 out of 103 reviews
6 - Okay
17
Rating 4 - Poor. 7 out of 103 reviews
4 - Poor
7
Rating 2 - Terrible. 23 out of 103 reviews
2 - Terrible
23
Reviews
Verified
10/10 Excellent
Joana
Mar 23, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacioso, Comodo, limpio y las personas que atienden muy amables
Definitivamente voy a volver
Joana
Stayed 4 nights in Mar 2026
Verified
2/10 Terrible
Jair
Mar 19, 2026
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación sucia, las sabanas tenían manchas amarillas, los muebles tenían cabellos y rastros de comida
Jair
Stayed 2 nights in Mar 2026
Verified
6/10 Okay
Esperanza
Mar 18, 2026
La reservación que hize por Expedia nunca se informó al hotel. Llegué y volví a pagar
Esperanza
Stayed 1 night in Mar 2026
Verified
2/10 Terrible
Alejandro
Mar 1, 2026
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Mucho ruido toda la noche de la calle y de recepción con una campanita que tienen y del teléfono, los colchones muy acabados necesitan renovar, nunca más me vuelvo a hospedar en ese hotel
Alejandro
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Alejandra
Feb 20, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Muy amable el personal
Alejandra
Stayed 1 night in Feb 2026
Verified
8/10 Good
Ramon
Jan 8, 2026
La habitación, bien ; el trato personal muy bien; volvería a hospedarme en ese hotel
Ramon
Stayed 3 nights in Dec 2025
Verified
6/10 Okay
Guadalupe
Jan 8, 2026
Liked: Cleanliness, staff & service, amenities
Todo bien lo único malo no había agua caliente
Guadalupe
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Sergio
Jan 2, 2026
Liked: Cleanliness, amenities, property conditions & facilities
Limpio impecables las instalaciones
Sergio
Stayed 5 nights in Dec 2025
Verified
6/10 Okay
Rafael Mendoza
Dec 29, 2025
Disliked: Cleanliness
El personal es poco amable si pueden quedarse en otro hotel se los recomiendo no se deje guiar por el precio hay mejores y al mismo precio
Rafael Mendoza
Stayed 3 nights in Dec 2025
Verified
6/10 Okay
Abinadad Abizai
Oct 27, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
Poco limpias las instalaciones y mucho ruido en todo momento por parte de inquilinos sin que el hotel hiciera algo. La atención por parte de recepción fue lo más destacable.
Abinadad Abizai
Stayed 2 nights in Oct 2025
Verified
2/10 Terrible
Edher
Jul 11, 2025
Disliked: Amenities, property conditions & facilities
El precio de las habitaciones es elevado por los servicios que ofrecen, hay poca privacidad en los baños ya que cuenta con ventanas para ventilación pero estas dan hacia los pasillos donde los huéspedes pasan. Durante mi estancia las sábanas con las que recibí la habitación contaban con quemadura de cigarro.
Edher
Stayed 1 night in Jun 2025
Verified
2/10 Terrible
Erick
May 4, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No respetan reservación
Reserve la habitación y me dijeron que ya tenían ocupada no me hicieron válida la reservación
Erick
Stayed 1 night in May 2025
Verified
10/10 Excellent
Gilberto
Apr 21, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
El hitel cumple con su funcion,
Gilberto
Stayed 3 nights in Apr 2025
Verified
2/10 Terrible
Sindy Laura
Mar 17, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Llegamos al hotel y no nos dieron habitación por qué ya la había vendido pésimo servicio
Sindy Laura
Stayed 1 night in Mar 2025
Verified
8/10 Good
Felipe de Jesús
Feb 2, 2025
Liked: Cleanliness, property conditions & facilities
Por el precio es razonable
Felipe de Jesús
Stayed 1 night in Feb 2025
Verified
8/10 Good
Verified traveler
Jan 8, 2025
Liked: Staff & service
Disliked: Room comfort
Calidad precio adecuada
Calidad precio adecuada si solo es para pasar la noche cubre el objetivo, relativamente tranquilo
Verified traveler
Stayed 1 night in Jan 2025
Verified
6/10 Okay
VICTOR RAUL
Jan 3, 2025
Es una opcion como tantas de servicio regular
VICTOR RAUL
Stayed 3 nights in Dec 2024
Verified
10/10 Excellent
Osiel
Oct 29, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es magnífica siempre me hospedo ahy
Osiel
Stayed 2 nights in Oct 2024
Verified
8/10 Good
Margarito de jesus
Oct 24, 2024
Trato amable
Margarito de jesus
Stayed 1 night in Oct 2024
Verified
10/10 Excellent
Jose
Oct 14, 2024
Liked: Cleanliness, staff & service
Muy bien
Jose
Stayed 1 night in Oct 2024
Verified
10/10 Excellent
Tania
Oct 8, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Fumigar mas
Tania
Stayed 3 nights in Aug 2024
Verified
8/10 Good
Jesús
Sep 21, 2024
Liked: Cleanliness, staff & service, amenities
EN GENERAL BIEN, SOLO QUE NO ME RESPETARON EL PECIO DE RESERVA EN LA APLICACION PORQUE LO HICE EL MISMO DIA.
Jesús
Stayed 1 night in Sep 2024
Verified
2/10 Terrible
OLIVIA TALAVERA
Sep 5, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
EL HOTEL NO ME RESOETÓ LA RESERVACIÓN, LA ENCARGADA DIJO TENER TODO OCUPADO Y ME TUVE QUE IR A OTRO HOTEL
OLIVIA TALAVERA
Stayed 1 night in Aug 2024
Verified
4/10 Poor
David
Aug 24, 2024
Disliked: Amenities, property conditions & facilities
Ubicación
David
Stayed 1 night in Aug 2024