Sundeck

Reviews of Prestige Hotel Vero Beach

2 out of 5
Prestige Hotel Vero Beach
1526 Ocean Drive, Vero Beach, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 515 out of 1000 reviews" "
Rating 8 - Good. 293 out of 1000 reviews" "
Rating 6 - Okay. 102 out of 1000 reviews" "
Rating 4 - Poor. 47 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Arianne, Orlando

Liked: Cleanliness, staff & service
- The first impression just after I received my confirmation wasn’t the best, honestly. Telling the guest that the room is super small and can be noisy, even though we all appreciate honesty, it’s not something a guest would like to read, especially if there’s no way to cancel and get reimbursed. I guess that was the only thing that wasn’t amazing to go through during my stay. - The room I was in is very small indeed, but enough, since I was only there for the beach. I had a microwave and a small fridge available. Bathroom / shower was decent. The bed was too soft for me and it was hard to go through the first night… but that’s something each person has a different preference. It was really quiet at night… only around 7am you would be able to hear some people talking, but that’s it. - The parking space is small, but since it wasn’t a holiday, wasn’t that busy and I could find a spot easily. - IT IS SUPER WELL LOCATED! - The best part for sure is the beautiful beach you have access to! It’s a paradise, indeed! A must go, even if it’s just for a night. - Staff is SUPER friendly. Shout out to Leticia and Maria (cleaning ladies ❤️) both very kind to guests. - Breakfast is available but it’s a *grab and go” type. Nothing hot will be served (eggs, sausages, etc) or juices. Coffee is really good and tea is available as well. - Beach service (chairs) is wonderful!!! You can enjoy it for free until 4pm. Would definitely go back. :)
Stayed 3 nights in May 2024

10/10 Excellent

Robert, Wolcott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, convenient services, location, beach, weather, etc
Stayed 6 nights in May 2024

10/10 Excellent

Lanay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Prestige!!
Stayed 4 nights in May 2024

4/10 Poor

Richard

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Shortly after I booked this room I received a message from the hotel telling me that the room that I had booked is noisy, small and poorly located and that I should pay for an upgrade. This came after I had already paid for the room and was within the one week cancellation. This is a bait and switch plain and simple.

8/10 Good

Rian

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Chris

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice, economical and clean property. The poll is not large but it is heated. The lobby had a decent continental breakfast. The nearby Waldo’s restaurant was great! We will stay again! P.S. the Agama lizards were fun to watch! We were blessed the maintenance men were trimming the coconut palms to include cutting into the coconuts and giving them to the guests! Yummy!
Stayed 2 nights in Apr 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the private beach area, very quiet, relaxing.
Stayed 2 nights in Apr 2024

4/10 Poor

Michele

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arriving about 8:15 pm we checked into our room and were immediately overwhelmed by bleach fumes. My eyes started watering and I could feel the chemicals in my throat and chest. I am also extremely allergic to mold. I went down to the front desk to ask for another room. I had to pay an additional155.40 for a new room for two nights. That's over 250 per night AND it wasn't our fault we had to change rooms. We were there for a funeral service and I wasn't about to add stress to the already stressful time. I have tried three times to contact management about this and only got one response when they had no idea why I was contacting them. I KNOW they got three messages and they decided to ignore them. Bleach fumes are toxic. Mold is toxic. That room should not be rented. Someone is going to get very sick. That being said, it appears that the staff tries really hard to accommodate guests in a hotel that needs so much. It is nowhere near boutique level, and is not worth the money. There are nicer hotels in the area with hopefully better management.
Stayed 2 nights in Apr 2024

10/10 Excellent

Genevieve

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Reserved this the night before and it was a beautiful beach area and a bug room
Stayed 1 night in Mar 2024

4/10 Poor

tracey

Stayed 3 nights in Apr 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service
Nice clean but could use a little TLC !
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
La plage est magnifique ! L’endroit est calme j’ai adoré un beau petit coin de paradis ❤️
Stayed 4 nights in Apr 2024

8/10 Good

dayves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, quiet and secluded. Really good service. Just hope that the beach chairs would be available after 4:30. Besides that a good place to enjoy some quiet time
Stayed 3 nights in Apr 2024

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our ocean front room! The beach chairs and umbrellas were free of charge and set up each morning right on the ocean sand. The free breakfast was great! The pool was clean. The rooms were clean and had a kitchenette so we could cook meals. We used the grill on the patio to cook burgers and utensils were supplied at the front desk. We had a great stay! The beds were doable. They could be replaced to make this a 6/5 star hotel. I give it 5 stars!
Stayed 4 nights in Apr 2024

10/10 Excellent

Becky

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Accomodating for beach access. Safe Helpful staff
Stayed 7 nights in Apr 2024

10/10 Excellent

Deb

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the old fashioned beach hotel look.

8/10 Good

Laura

Traveled with family and small children
Great beach
Stayed 5 nights in Mar 2024

10/10 Excellent

Lori, Sturgeon Bay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prestige hotel was beautiful, our room was clean and we were able to get towels if we needed them. Housekeeping was done , every 3 days. Beach access was great we had beach chairs and umbrella from the hotel. Excellent stay!!😎
Stayed 5 nights in Mar 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the property. Very convenient parking & the staff were really kind & friendly. Our room was freshly cleaned upon checkin time & it was comfortable & roomy. The beach was gorgeous & we enjoyed the bbq one evening. Beautiful & relaxing area outside the pool as well ! Cooking utensils need to b updated & a missing burner knob on our stove & the water was slow running down n the shower. But mainly everything was top notch. Thank-u for everything 👍
Stayed 2 nights in Mar 2024

8/10 Good

Therese

Stayed 3 nights in Mar 2024

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Pluses: small, quiet, great patio overlooking the beach, clean Minuses: swimming pool sucks, very old building, front desk lady a bit cold mannered, free breakfast way too minimal. Verdict: good place to stay if you don't plan spending much time in the room or looking for nice pool time.
Stayed 4 nights in Mar 2024

6/10 Okay

Sonia

Liked: Staff & service
Stayed 7 nights in Mar 2024

4/10 Poor

Brian

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This was a cheap motel charging high prices because it is on the beach. Uncomfortable bed, way too soft, and basic amenities. Breakfast was bare bones. Beach was very nice and they did provide lounge chairs and umbrellas.
Stayed 1 night in Mar 2024
Response from Manager on Apr 24, 2024
Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations.However, we want to clarify that our rates are actually very competitive for an oceanfront location, especially considering the wide range of amenities included in your stay. Our rates are designed to provide exceptional value for our guests, and we strive to ensure that every aspect of your stay exceeds your expectations.In addition to our prime beachfront location, our rates include a complementary continental breakfast featuring a coffee machine capable of brewing cappuccinos, macchiatos, espressos, and lattes from freshly ground coffee beans. We also offer complementary parking, fast-speed internet, fully equipped kitchens with large refrigerators, beach service with chairs and umbrellas.Furthermore, we want to emphasize that our hotel has undergone a full renovation to ensure a modern and comfortable experience for our guests. We take pride in providing clean and well-appointed accommodations for our guests to enjoy.We're glad to hear that you found the beach to be very nice and appreciated the lounge chairs and umbrellas provided. We sincerely apologize for any inconvenience you experienced and hope that you will give us another opportunity to exceed your expectations in the future.

8/10 Good

SPIROS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first sight the exterior seemed dated but while walking to your room you see that the pavers are all new. I like what they are doing by restoring this motel back to like. The room was very clean. Bedding was very comfortable. Parking area a little tight for larger vehicles. There was a small kitchen in our room which would be nice for longer stays. The biggest plus was the very short walk to the beach. For the price I paid the stay was more than worth it. I would highly recommend this hotel.
Stayed 2 nights in Mar 2024

8/10 Good

Don M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Michelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful suprise with the beach access towels, umbrellas and chairs provided.
Stayed 2 nights in Mar 2024

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hiding spot. Very clean, comfy bed and pillows. Quiet area. Best part right at the beach without breaking the bank. A bit dated but clean which is a must for us.
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Traveled with group
First time here and it was very enjoyable. Definitely coming back
Stayed 2 nights in Mar 2024

6/10 Okay

Vicki

Traveled with family
No vent in the bathroom. When taking a shower the condensation is all over the floor and you could slip very easily. Had to lay beach towels down so we didn’t fall. Would recommend putting in exhaust fans. Very old hotel.
Stayed 2 nights in Mar 2024
Response from Manager on Apr 24, 2024
Thank you for sharing your feedback. The bathrooms are up to code, including the showers. There should not be any spills from the shower nor the need to put towels on the floor. The bathroom window opens to the outside, and there should be no condensation. The hotel underwent a large renovation, and the bathrooms are like new. We appreciate your input and hope to have the chance to welcome you back in the future.

10/10 Excellent

Lori

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! Nice touch with the fluffy white robes. The HUGE shower head was also amazing!
Stayed 2 nights in Mar 2024

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach and swimming pool lovely.
Stayed 1 night in Mar 2024

8/10 Good

David

Traveled with partner
Liked: Amenities
All good
Stayed 1 night in Mar 2024

10/10 Excellent

Randi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Beautiful beach, staff was very friendly. Made a booking for next year.
Stayed 7 nights in Feb 2024

8/10 Good

Joseph

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very nice property! We would recommend to others.
Stayed 4 nights in Feb 2024

10/10 Excellent

Yinson

Liked: Cleanliness, staff & service, property conditions & facilities
Mostly everything was good, but the fact that they've announced robes on the site , but nothing was set up in the room.
Stayed 2 nights in Feb 2024

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Vijay, Palm Coast

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Check in area needs updating with a glass window through which you do transactions with the person on the other side. Reminded of one hour motels. Lobby was small and cluttered. No one informed us that there was Buffett included. Beach is beautiful and clean. Room sneed like heavy bleach and A/c was off. It took several hours to remove the bleach smell
Stayed 1 night in Feb 2024
Response from Manager on Apr 24, 2024
Thank you for sharing your feedback. The lobby is fully renovated and spacious for the size of our hotel. The complimentary breakfast is listed on the Expedia webpage. The rooms are cleaned with regular over-the-counter cleaning products, which are odorless. The AC units work perfectly and are turned on all the time, even when there are no guests in the room. We appreciate your input and hope to have the chance to welcome you back in the future.

10/10 Excellent

Clare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love sitting on patio or at beach & relaxing . The room has a full kitchen , so we do not have to eat out every day. The continental breakfast is fabulous …full of variety and great coffee.
Stayed 14 nights in Feb 2024

10/10 Excellent

Robin

Stayed 2 nights in Feb 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in vero
The hotel is very comfortable and well maintained. This was my seventh stay here
Stayed 5 nights in Feb 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and accessibility
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is what it says on tin. An upmarket motel in a quiet area.
Stayed 1 night in Feb 2024

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches with options to stay on patio or go to beach with umbrellas and chaise lounge chairs.
Stayed 4 nights in Feb 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location! 3 very good restaurants across the street and the Atlantic ocean a short walk away. Excellent staff.
Stayed 7 nights in Jan 2024

10/10 Excellent

M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is our 3rd stay here in the past months and we still like it. We will likely stay again in the coming months.
Stayed 2 nights in Feb 2024

4/10 Poor

Cherry

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
This our second time staying here (first time was March 2023). Location is ideal - beautiful beach, access to restaurants and shops, comfy beds. Room was ready early which was a plus. However, the room was disappointing. The toilet did not work well. It did not flush easily and the tank did not refill. We told the front desk immediately, but it was not repaired during our two night stay. There was no housekeeping service provided to our room during our stay. And there was no hot water. We reported it immediately. The front desk told us that the water would only be warm until the boiler could be repaired. It was not repaired during our stay and the water was not warm! No refund or accommodation was offered.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 30, 2024
Thank you for providing your valuable feedback. We appreciate your return visit and are delighted to hear about your positive experiences with our location and comfortable beds. Addressing the hot water issue, our hotel is equipped with two water heater systems, each capable of running the entire facility independently. Unfortunately, last week, one system experienced a failure. However, the second system maintained hot water. The failed water heater tank has been replaced with a new one, and to further enhance our services, a third new water heater tank has been installed. Now, the hotel features three brand new water heater systems, ensuring uninterrupted hot water availability even in the event of two system failures.Concerning the toilet matter, it's essential to mention that our on-site maintenance team is readily available to promptly address any concerns. After reviewing our records, we found no toilets have been identified as defective.Thank you for your continued patronage, and we look forward to hosting you again for an even more enjoyable stay.Warm regards,

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Everyone friendly, very clean. I recommend Prestige Hotel.
Stayed 9 nights in Jan 2024

8/10 Good

Peter, Punta Gorda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location and friendly staff. Very good value. Some minor maintenance issues. The bathroom door had water damage. The floors looked clean but were not.
Stayed 1 night in Jan 2024