외관

호텔 암 콘체르트하우스 비엔나 - 엠갤러리 여행 후기

4 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 219개 이용 후기 중 153개" "
평점 8 - 좋아요. 219개 이용 후기 중 50개" "
평점 6 - 괜찮아요. 219개 이용 후기 중 12개" "
평점 4 - 별로예요. 219개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 219개 이용 후기 중 3개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Hyunjun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Nino 님, 2023년 10월 21일
Dear Mr. Hyunjun,thank you for a positive review.We hope to welcoming you back soon at our hotel.Kind regards

8/10 - 좋아요

yeji

2023년 6월에 2박 숙박함
답변 제공: Veronika 님, 2023년 8월 3일
Dear Yeji,thank you for taking the time to leave a review. We are happy to see that you enjoyed your stay with us and we hope to be able to welcome you again soon!Kind regards,Veronika - Hotel Am Konzerthaus

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location. Best cleanliness. Spacious rooms. Nice breakfast with various dishes. Flexibility in check-in hours -- I was able to get an early check-in. Only thing I didn't like was the glass covering only half of the shower booth which made the water splash and spill to wet most part of the bathroom floor. Though it dried quickly, it would have been nicer to have had a glass door.
2022년 2월에 1박 숙박함
답변 제공: Front Office 님, 2022년 3월 12일
Dear Guest, Thank you very much for your great rating and your feedback about your stay at the Hotel am Konzerthaus MGallery Vienna. I am sorry to hear that you were not satisfied with our bathroom furniture. If you visit us on your next Vienna vacation, we'll be happy to give you a shower with the glassdoors closed. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Hotel am Konzerthaus MGayllery Vienna in the near future. Best Regards, Nikolas - Hotel am Konzerthaus

10/10 - 훌륭해요

Liz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This beautiful boutique hotel is very close to the Opera, Academia and other famous buildings. It’s in a quiet and safe area. The decor is unique as shown on the photos. It has small elevators and host big groups. So be prepared to wait for an elevator or you could use the well illuminated stairs. Great customer service, Debra and everyone at the front desk were helpful and welcoming. its amenities are as listed on the website. The restaurant was very chic, but pricey. So there are more restaurants near by and Billa mini super within 3 blocks by the fountain. I will definitely stay here again as a solo traveler.
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Karl 님, Washington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This a wonderful hotel, conveniently located, very clean, and staffed by excellent people. The lady who checked us in was really one of the very best we’ve ever had the pleasure of meeting in 55 countries visited. She was so helpful and so very nice and made our stay extra special. After you finish their wonderful buffet breakfast including freshly squeezed juice, you can easily grab a taxi right out front to go anywhere in the city. It was an absolute delight staying at this hotel. It is impossible to overstate how great this hotel is. If you skip this one, you will truly have missed out.
2024년 5월에 3박 숙박함

8/10 - 좋아요

Elvano 님, Durres

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buono
2024년 5월에 3박 숙박함
답변 제공: Armando 님, 2024년 5월 10일
Dear Mrs. Rexhepi,we're thrilled to receive a glowing review from one of our esteemed guests! Your feedback is truly appreciated and motivates us to keep striving for excellence. Thank you for choosing our hotel for your stay, and we eagerly await the opportunity to welcome you back for another memorable experience! Kind regards,Armando - MGallery Hotel am Konzerthaus

10/10 - 훌륭해요

Chan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Victoria 님, 2024년 5월 11일
Thank you for your feedback Mr. Chan! Hope to welcome you back in the future. Kidn regards

10/10 - 훌륭해요

Xiaoding

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet, close to lots of attractions, comfortable bed.
2024년 5월에 3박 숙박함
답변 제공: Victoria 님, 2024년 5월 8일
Dear Mr./Mrs. Xiaoding, thank you for taking the time to wirte us a review regarding your stay at the Hotel Am Konzerthaus Vienna - MGallery. We really appreciate it! Kind regards, Victoria - Reception, Hotel Am Konzerthaus

10/10 - 훌륭해요

Hermine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Victoria 님, 2024년 5월 3일
Dear Hermine, thank you for your review about your stay at the Hotel Am Konzerthaus Vienna - MGallery. Kind regards, Reception - Hotel Am Konzerthaus

10/10 - 훌륭해요

Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel AM Konzerthaus has an efficient and friendly staff. Check-in was easy, the room was very clean and tidy, and they even sent us a special gift for our anniversary after the reception person happened to ask if there was any special occasion we were celebrating. The location is close to the concert venues and art museums as well as shopping and dining.
2024년 4월에 3박 숙박함
답변 제공: Victoria 님, 2024년 4월 24일
Dear Guest, Thank you for your kind review!We're delighted to hear that you enjoyed your stay with us at Hotel Am Konzerthaus and that our staff made your anniversary celebration even more special. We're glad you found our location convenient for exploring Vienna's cultural and culinary delights. We look forward to welcoming you back for another memorable visit!Kind regards

8/10 - 좋아요

Philippe Van

2024년 4월에 4박 숙박함
답변 제공: Victoria 님, 2024년 5월 11일
Dear Mr. Van, thank you for your feedback. Hope to see you again in the future!

10/10 - 훌륭해요

Marian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Uneingeschränkt zu empfehlen
2024년 3월에 5박 숙박함
답변 제공: Amir 님, 2024년 4월 12일
Liebe Marian,Vielen Dank für Ihre uneingeschränkte Empfehlung! Es freut uns sehr zu hören, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren. Wir setzen uns stets dafür ein, unseren Gästen einen erstklassigen Service und angenehmen Komfort zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Beste grüße,Amir - Hotel am Konzerthaus

10/10 - 훌륭해요

frank

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Quiet area. Very clean. Great ambience.
2024년 4월에 3박 숙박함
답변 제공: Amir 님, 2024년 4월 12일
Dear Frank,Thank you for your wonderful review! We're delighted to hear that you enjoyed our great location, peaceful surroundings, cleanliness, and overall ambiance. Providing a comfortable and pleasant experience for our guests is always our top priority. We look forward to welcoming you back for another enjoyable stay!Best regards,Amir - Hotel am Konzerthaus

10/10 - 훌륭해요

Arwa

2024년 4월에 4박 숙박함
답변 제공: Amir 님, 2024년 4월 12일
Dear Arwa,Thank you for your rating! We appreciate your feedback and value your support. It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.Best regards,Amir - Hotel am Konzerthaus

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, great location and facilities.
2024년 4월에 3박 숙박함
답변 제공: Amir 님, 2024년 4월 12일
Dear Scott,Thank you for your kind words! We're thrilled to hear that you appreciated our friendly staff, convenient location, and excellent facilities. Ensuring our guests have a comfortable and enjoyable experience is what we strive for, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back soon for another great stay!Best regards,Amir - Hotel am Konzerthaus

10/10 - 훌륭해요

Leticia Eugenia del Socorro

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 6박 숙박함
답변 제공: Amir 님, 2024년 3월 29일
Dear Mrs. Eugenia del Socorro,Thank you for choosing to stay with us. We appreciate your feedback and are delighted to hear that you enjoyed your stay. We hope to welcome you back soon.Best regards,Amir - Hotel am Konzerthaus

8/10 - 좋아요

Elias Sameer ABU

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 4박 숙박함
답변 제공: Amir 님, 2024년 3월 29일
Dear Sameer,Thank you for choosing to stay with us. We appreciate your feedback and are delighted to hear that you enjoyed your stay. We hope to welcome you back soon.Best regards,Amir - Hotel am Konzerthaus

10/10 - 훌륭해요

Alejandro 님, Woburn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well located. Clean (smells gorgeous). Nice background music. Good breakfast
2024년 2월에 2박 숙박함
답변 제공: Deborah M. Nassar B.-Z. 님, 2024년 2월 23일
Dear Alejandro,Thank you for taking the time to give us a feedback about your stay. We are happy to read, that you enjoyed your stay in Vienna and that you managed to have an amazing start with our breakfast, while enjoing the background music. We offcourse, will informe our Team, that you enjoyed the smell and how clean it was.We hope to welcome you again.

10/10 - 훌륭해요

Teemu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotellioli erittäin ylellinen, siisti ja mukava. Henkilökunnan palvelu muuten loistavaa, mutta sisäänkirjautuessa aamupalan osto ei ollut rekisteröitynyt järjestelmään, joten molempina aamuina aamupalan kanssa oli ongelmia.
2024년 2월에 2박 숙박함
답변 제공: Amir 님, 2024년 2월 24일
Dear Teemu,Thank you for your feedback and honest review. We apologize for the issues with the breakfast, and we will make sure to avoid such misunderstandings in the future. We hope you still had a pleasant stay with us and would be delighted to welcome you back in the future.Best regards, Amir - Hotel am Konzerthaus

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Amir 님, 2024년 2월 27일
Dear Laura,Thank you for taking the time to leave a rating! We appreciate your feedback and hope to welcome you back again soon for another wonderful experience. Best regards,Amir - Hotel am Konzerthaus

10/10 - 훌륭해요

Marjut

2024년 2월에 2박 숙박함
답변 제공: Hotel Am Konzerthaus 님, 2024년 2월 17일
Dear Marjut, thank you for your review. Best regards, Hotel Am Konzerthaus

10/10 - 훌륭해요

Guido

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Hotel Am Konzerthaus 님, 2024년 2월 17일
Dear Guido, thank you for your review. Best regards, Hotel Am Konzerthaus

10/10 - 훌륭해요

David

Excellent hotel, really friendly and helpful staff. The quality of the rooms was perfect in all respects. The only criticism is the lack of Gluten Free food and drink.
2024년 2월에 3박 숙박함
답변 제공: Veronika 님, 2024년 2월 12일
Dear David,thank you for your wonderful review and kind words about our hotel and staff. We're thrilled to hear that you had an excellent experience and found our rooms to be of perfect quality.We appreciate your feedback regarding the lack of gluten-free food and drink options. We apologize for any inconvenience caused and assure you that we take dietary preferences and restrictions seriously. We will work on expanding our offerings to better accommodate all our guests.We look forward to welcoming you back and ensuring an even more enjoyable stay in the future.Warm regards,Veronika - Hotel Am Konzerthaus

8/10 - 좋아요

JUAN ANTONIO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Laureta Halili 님, 2024년 2월 10일
Dear Mr Juan Antonio,Thank you so much for your review! We are delighted you liked your stay!

8/10 - 좋아요

Matteo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Laureta Halili 님, 2024년 2월 10일
Dear Mr Matteo,Thank you so much for your review! We are delighted you liked your stay!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Laureta Halili 님, 2024년 2월 10일
Dear Guest,Thank you so much for your review! We are delighted you liked your stay!

10/10 - 훌륭해요

Wei-Tsu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommended!
It's my first trip to Vienna and am very glad to find this hotel in Hotel.com. The hotel is located in a relatively quite corner of the city but is just one block away from tram station and within 3 to 20 minutes walking distance to most of the major attractions e.g. museums, parks, shops restaurants and concert venues. Upon checking in, I was greeted with friendly staffs at the front desk who were also very knowledge. The room is quite clean and spacious with a very comfortable bed. Highly recommended.
2024년 1월에 3박 숙박함
답변 제공: Laureta Halili 님, 2024년 2월 10일
Dear Wei-TsuThank you for your great review! We are delighted to have made this trip memorable and hope to see you back with us soon!Best wishes

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Laureta Halili 님, 2024년 2월 10일
Dear Mr Peter,Thank you so much for your review! We are delighted you liked your stay!

6/10 - 괜찮아요

barbara

별로예요: 청결 상태
Hotel 4 stelle non tutte meritate. Il parcheggio nel garage un po’ difficoltoso per macchine di dimensioni medio/grandi. La pulizia è scadente: sotto il letto c’era una ciabatta, lì chissà da quanto tempo come del resto la polvere, mai pulita per tutta la durata del nostro soggiorno. Ogni sera abbiamo dovuto chiedere un telo doccia perché ne veniva lasciato solo uno, così come non vengono riforniti gli accessori (cotton-fioc, cuffia per capelli, etc). Per il resto Posizione abbastanza comoda, fermata bus sotto l’albergo e metro a 5 minuti a piedi. Non abbiamo mai fatto colazione perché molto cara (25-29€ a persona é davvero troppo, con tutte le pasticcerie che si trovano a Vienna).
답변 제공: Florian Schweder 님, 2024년 1월 10일
Dear Barbara,thank you for sharing your feedback with us. We sincerely apologize for any inconveniences you experienced during your stay.We regret the challenges you faced with garage parking and the cleanliness of your room. Your concerns are important to us, and we are taking immediate steps to address these issues internally to prevent any reoccurrence.We also apologize for the oversight in providing towels and accessories. This is not reflective of the high standard of service we aspire to deliver.Your insights on the breakfast option are valuable, and we will carefully review our offerings to ensure they are not only appropriate but also reasonably priced.We look forward to the chance to offer you an enhanced experience during your next visit. Thank you for your understanding, and we hope to personally extend our apologies and ensure your utmost comfort.Kind regards,Florian SchwederFront Office Manager

8/10 - 좋아요

Jorge

2023년 12월에 5박 숙박함
답변 제공: Laureta Halili 님, 2024년 2월 10일
Dear Mr Jorge,Thank you so much for your review! We are delighted you liked your stay!

10/10 - 훌륭해요

Eric

2023년 12월에 2박 숙박함
답변 제공: Yannick 님, 2024년 1월 21일
Dear Eric,thank you very much for the great review!We are looking forward to welcoming you again in our hotel.Kind regards,Yannick

8/10 - 좋아요

Surendra

2023년 12월에 4박 숙박함
답변 제공: Veronika 님, 2024년 1월 1일
Dear Surendra,thank you for your review! We are happy to see you enjoyed your stay with us and we hope to welcome you back soon. Until then, stay safe and healthy!Kind regards,Veronika Hotel Am Konzerthaus

8/10 - 좋아요

Tracey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family Christmas
Lovely stay here over Christmas. Lovely finishing touches like a gift on Christmas Eve. Staff were lovely and great location for a short walk into the city. Quality services and bathroom products. Definitely recommend a stay here
2023년 12월에 4박 숙박함
답변 제공: Veronika 님, 2024년 1월 1일
Dear Tracey,thank you for your lovely feedback. We are happy to hear that you had a great Christmas at our hotel and we are glad we could make it extra special for you. We also appreciate your nice comments on our amenities and location and are thankful for your recommendation.Kind regards from Vienna,Veronika Hotel Am Konzerthaus

10/10 - 훌륭해요

SUSANA MARTINEZ

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El hotel fenomenal. El desayuno mejor que estupendo, el personal amable y dispuesto a ayudar. Sólo una cosilla: no es necesario la calefacción tan alta.
2023년 12월에 4박 숙박함
답변 제공: Amir 님, 2023년 12월 25일
Dear Mrs. Martinez,Thank you for the feedback. We will make sure to adjust the heating to a comfortable level. We are glad you enjoyed the rest of your stay and hope to welcome you back soon.Best regards,Amir // Front Office Agent

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Amir - Hotel am Konzerthaus 님, 2023년 12월 25일
Dear Mrs Tiffany,Thank you for the positive review! We are glad to hear that you enjoyed your stay with us. We would be delighted to welcome you back soon.Best regards,Amir // Front Office Agent

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Laureta Halili 님, 2023년 12월 11일
Dear Johnthank you so much for your kind review! we are delighted to hear that your stay was nice.I hope to see you back with us soon.Best wishes

8/10 - 좋아요

Bärbel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr gutes Frühstück, Lage war gut, nettes Personal - kann man empfehlen
2023년 11월에 2박 숙박함
답변 제공: Anna 님, 2023년 11월 12일
Liebe Bärbel!Danke für die nette Bewertung und dem Lob unserem Personal gegenüber!Wir hoffen auf ein baldiges Wiedersehen!Mit freundlichen Grüßen,Anna - Hotel Am Konzerthaus

10/10 - 훌륭해요

Sanjeev

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved my stay there
2023년 11월에 3박 숙박함
답변 제공: Amir 님, 2023년 11월 8일
Dear Mrs. Sanjeev,Thank you very much for your positive review! We are very pleased that you were satisfied with your stay with us and that we were able to exceed your expectations. We hope to welcome you back soon.Best regards,Amir // Front Office Agent

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Het hotel was erg netjes en schoon. Bedden lagen heerlijk en badkamer was ook prima. Douche wisselde af en toe van tempratuur maar niet heel storend verschil. Vlakbij het hotel zit restaurant Falco’s. Een echte aanrader voor goed, leuk eten met een betaalbare prijs. Ontbijt in hotel is meer dan voldoende en alles wordt tot op het laatst aangevuld met en goed warm gehouden. Uitchecken kan tot 12:00 u wat ook echt heel fijn is!
2023년 11월에 2박 숙박함
답변 제공: Victoria 님, 2023년 11월 6일
Dear Mrs. Christine, we are very glad about your positive feedback, from your stay at the hotel. We will share your comments with our teammates. We hope to see you soon! Best regards, Victoria - Front Office, Hotel Am Konzerthaus

10/10 - 훌륭해요

Elsa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Victoria 님, 2023년 11월 6일
Dear Mrs. Elsa, thank you for your evaluation. Best regards

6/10 - 괜찮아요

kim

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Laureta Halili 님, 2023년 11월 3일
Dear Kim,thank you for youre review. I am very sorry that it seemed to not been up to the standart that we like to archieve. I hope to see you back with us soon so we can salvage your stay with us.best wishes

8/10 - 좋아요

Johan

2023년 10월에 4박 숙박함
답변 제공: Yamiel 님, 2023년 10월 21일
Dear JohanThank you for your kind review!We are looking forward to welcoming you again soon.Kind Regards,Yamiel

8/10 - 좋아요

Laszlo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall a nice and clean property with really nice staff.
2023년 10월에 2박 숙박함
답변 제공: Nino 님, 2023년 10월 20일
Dear Mr. Lszlo, thank you for your feedback and we will inform our staff, who are constantly trying to give top service, about your appreciation. We hope to welcoming you back soon.Kind regardsThe Hotel am Konzerthaus Team

10/10 - 훌륭해요

Angelika

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tolles Hotel in sehr guter Lage zur Innenstadt
2023년 10월에 3박 숙박함
답변 제공: Laureta 님, 2023년 10월 14일
Liebe Angelika,Vielen Dank für Ihre lobenden Worte!Wir freuen uns sehr das sie Ihren Aufenthalt genossen haben.Liebe Grüße

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay and very helpful staff. A lovely touch was the wine and chocolates and card for our wedding anniversary. Great location - walked everywhere!
2023년 10월에 2박 숙박함
답변 제공: Laureta Halili 님, 2023년 10월 9일
Dear Guest,Thank you so much for your splendid review! I am happy to have given you a little memorable moment with our suprise. I'd love to see you back with us soon.Best wishes

8/10 - 좋아요

Murilo H

2023년 10월에 2박 숙박함
답변 제공: Laureta Halili 님, 2023년 10월 9일
Dear Murilo,thank you for your review1I hope to see you back with us soonBest wishes

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful hotel
2023년 10월에 1박 숙박함
답변 제공: Laureta Halili 님, 2023년 10월 9일
Dear Jason.Thank you so much for your review! I hope to see you back with us soon for another great stay.Best wishes

10/10 - 훌륭해요

Kris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only stayed one night, but the service and the hotel are excellent.
2023년 9월에 1박 숙박함
답변 제공: Yamiel 님, 2023년 10월 6일
Dear Kris,thank you for your kind review! We are very happy to see that our hotel has fulfilled your expectations. Kind regards,

2/10 - 너무 별로예요

Lennart

2023년 9월에 2박 숙박함
답변 제공: Yamiel 님, 2023년 10월 6일
Dear Lennart,thank you for your review! We appreciate honest feedback!Kind regards,

8/10 - 좋아요

Marisela

좋아요: 청결 상태, 직원 및 서비스
Muy oscuro y poco cómodo
2023년 9월에 1박 숙박함
답변 제공: Yamiel 님, 2023년 9월 18일
I'm sorry to hear that your experience was not very comfortable and that you found the place very dark. We appreciate your feedback and will take it into consideration for improvement. We are here to ensure that our customers have a pleasent experience.