숙박 시설 정면

호텔 슈테파니 여행 후기

4 out of 5
호텔 슈테파니
Taborstrasse 12, Vienna

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1002개 이용 후기 중 744개" "
평점 8 - 좋아요. 1002개 이용 후기 중 221개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 24개" "
평점 4 - 별로예요. 1002개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 8개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Linda 님, 2023년 10월 9일
Dear guest,thank you for evaluating your recent stay with us. We are glad that you enjoyed your visit and hope to soon welcome you back again at our Hotel Stefanie.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

NA KYOUNG

2023년 7월에 1박 숙박함
답변 제공: Linda 님, 2023년 7월 10일
Dear Na Kyoung,Thank you for evaluating your stay at our Hotel Stefanie. We are glad that you enjoyed your visit and hope to welcome you back again in future.In the meantime, we remain,with best regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 5박 숙박함
답변 제공: Linda 님, 2023년 3월 27일
Dear guest,thank you for your high score for our Hotel Stefanie. We are glad that you fully enjoyed your stay with us and hope to welcome you back again in future.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

JIWOONG

가족 여행
좋아요: 청결 상태, 객실의 편안함
2020년 7월에 2박 숙박함
답변 제공: Linda 님, 2020년 8월 5일
Dear guest, thank you very much for your high score of 10 out of 10 points. We are very happy that you fully enjoyed your stay at our Hotel Stefanie and hope to welcome you back again in future. In the meantime, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm

2/10 - 너무 별로예요

SO YOUNG

단체 여행
바가지 썼습니다. 이틀 묵고 하루 연장하는데, 다른 사람들 예약한 값의 1/3정도 더 지불한듯. 매우 불쾌했습니다. 물론 미리 확인하고 숙박하지않은 탓도 있지만, 체크아웃하는데, 하루하루 숙박비가 적힌 인보이스를 보고 눈을 의심..호텔스닷컴 예약내역이랑 직접 연장한 내역 숙박비가 너무 차이나 눈뜨고 당한 느낌이었습니다. 주의하세요. 호구됩니다.
2020년 1월에 2박 숙박함
답변 제공: Linda 님, 2020년 1월 28일
Dear guest, thank you for your review. We tried to translate it to englisch in order to understand which problem exactly you encountered, but unfortunately we could not completely solve the mystery. We remain at your disposal for any opened questions and hope you still enjoyed a nice stay at our Hotel Stefanie. Wishing you all the best, we remain, with kind regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

실제 이용하신 고객

The hotel was really good. Staff was kind and nice, breakfast was good, and the room was clean and comfortable.
2018년 11월에 5박 숙박함
답변 제공: Linda 님, 2018년 11월 26일
Dear guest, We appreciate your nice compliments and are glad that you felt very comfortable with us. Hoping to welcome you back with us soon, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm

2/10 - 너무 별로예요

Ji Eun

별로예요: 직원 및 서비스
Very bad memories at the end
Room was nice, and breakfast was fine. But had a very unpleasant memory at the end. When we came back to the hotel, we found out that the room was not locked with windows wide open. We asked the front desk to check, and they promised to get back to me after talking to the manager. However, they said nothing - we asked twice, at night and next morning - and just murmured it must be room cleaning staff who forgot to close the door at the end when checking out. We felt very unsafe while sleeping, and could not hear anything but simple sorry. Made all the good memories in Vienna bad.
2018년 9월에 3박 숙박함
답변 제공: Linda 님, 2018년 11월 5일
Dear guest, We are very sorry that a throughout positive stay ended with not so good memories as it should have. Be assured that your review has been passed internally and that the housekeeping department already discussed the happenings to strenghten the controls and avoid a repetition. Please do accept our sincere excuses. Best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천합니다
3대, 6명이 함께한 가족 여행에서 모두가 만족했던 좋은 숙소... 20제곱의 방 크기가 세명씩 묵기에 충분히 넓고 소파베드도 편안해서 다시 빈에 간다면 예약할 리스트에 있는 숙소.
2018년 9월에 1박 숙박함
답변 제공: Linda 님, 2018년 10월 1일
Dear guest, thank you very much for your nice comments and compliments. We are glad that you fully enjoyed your stay with us and remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm

8/10 - 좋아요

Sung Eun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall nice
This hotel is located in very convinient place :-)
2018년 8월에 3박 숙박함
답변 제공: Linda 님, 2018년 9월 3일
Dear guest, thank you for your positive feedback. We are glad that you enjoyed your stay with us. Wishing you a great summer continuation, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 1박 숙박함
답변 제공: Linda 님, 2018년 8월 20일
Dear guest, thank you for your high rating. Best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

Changwook

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
클래식하고 우아로운 숙소
고전적이고 우아한 숙박지를 찾는다면 가성비 최고의 숙박일듯. 조식은 나무릴데 없이 깔끔하고 적절하며 중심지 관광은 도보를 이용해 움직일 수 있는 장점이 있음. 방이 약간 작지만 침대 상태는 너무 편안함.
2018년 7월에 3박 숙박함
답변 제공: Sonja Buchmüller/Reservation Department 님, 2018년 8월 1일
Dear guest, thank you for sharing your impressions and you high rating from 5 points from 5 possible. Please be informed that we do offer different room categories,which als vary in size.We wish you a great summer and remain with best regards Sonja Buchmüller Hotel Stefanie/Reservation Department

10/10 - 훌륭해요

KYUNG JOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 2박 숙박함
답변 제공: Sonja Buchmüller/Reservation Department 님, 2018년 7월 27일
Dear guest, Thank you for your high rating of 5 out of 5 possible stars. We wish you a pleasant journey home and would be very happy to welcome you again at Hotel Stefanie with best regards Sonja Buchmüller Hotel Stefanie/Reservation Department

10/10 - 훌륭해요

heather 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
클래식하고 편안한 호텔
트램 역과도 가깝고 지하철 역과도 가까웠습니다. 아날로그적인 열쇠키와 분위기들이 만족 스러웠습니다. 엑스트라 베드는 소파베드였습니다. 조식 깔끔하고 맛있었습니다.
2018년 1월에 3박 숙박함
답변 제공: Linda 님, 2018년 1월 23일
Dear guest, thank you for evaluating your stay with us. We are glad that you choose our Hotel Stefanie for your Vienna visit and that you felt comfortable with us. Wishing you a nice winter continuation, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

HYOSUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절하고 깨끗한 멋진 호텔
직원들이 매우 친절하고, 방 분위기도 고급스럽고 좋았어요. 오래된 호텔이라는 느낌을 주면서도 아주 청결해서 가족들 모두 만족했습니다.
2017년 8월에 1박 숙박함
Dear guest, we are very happy that your entire family enjoyed the vacation and we appreciate your nice review. Wishing you a great autumn beginning, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

Anthony 님, Seoul KOREA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable and pleasant stay
Classical hotel, very kind, good location and excellent restaurent. Food is good and outside table are available.
답변 제공: Linda 님, 2017년 8월 28일
Dear Anthony, we are delighted to learn about your experience and we appreciate your nice comments. Wishing you a great summer, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

Myron 님, Houston

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding buffet breakfast...the best I have ever experienced! Reception staff is very helpful and efficient.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Hermann-Josef

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Der Aufenthalt war genau passend zur Stadt Wien. Jederzeit gerne wieder.
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Polite and warming staff, made sure we were well cared for.
2024년 4월에 7박 숙박함
답변 제공: Linda 님, 2024년 4월 22일
Dear Ryan,thank you for your nice feedback for our Hotel Stefanie. We are very happy to learn that you enjoyed a nice stay with us and we hope we can soon welcome you back again in Vienna.In the meantime, we remain,with best regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

6/10 - 괜찮아요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Linda 님, 2024년 4월 8일
Dear Brenda,Thank you for taking the time to evaluate your stay at our Hotel Stefanie. We noticed that you gave us 3 out of 5 possible points and kindly ask you to not hesitate to inform us, what we could have done better or differently.We hope you will visit us again in future and send you, in the meantime, our best regards.Linda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

Wendy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are amazing!! They make you feel very welcome. The breakfasts are delicious. The rooms are clean. I've stayed here 3 times now & it doesn't disappoint. Great central location too.
2024년 3월에 1박 숙박함
답변 제공: Linda 님, 2024년 3월 25일
Dear Wendy,thank you so much for opting again for our Hotel Stefanie, for your stay in Vienna. We are happy to learn that our offer fully convinced you again and made you enjoy, once more, a comfortable stay. We hope we can count you to our guests, many times to come and wish you, in the meantime, Happy Easter.Best regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

Beth

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Linda 님, 2024년 3월 19일
Sehr geehrte Beth,Besten Dank für Ihre Hohe Wertung von 5 aus 5 möglichen Punkten.Es freut uns sehr, dass Sie sich bei uns im Hotel Stefanie wohl gefühlt haben und wir hoffen, Sie schon bald wieder bei uns zu begrüßen.Mit freundlichen GrüßenLinda Labschütz / Internet Guest Relation ManagerSchick Hotels -Wiens charmante Privathotels

10/10 - 훌륭해요

Irving

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’ve stayed here twice and absolutely loved it both times. The staff are fantastic. I travel a lot and I’ve never stayed anywhere with staff that make you feel as special as they do. The breakfast buffet is an awesome way to start the day, especially if you go early and can enjoy the tranquility. The location is very close to public transit, steps away from a grocery store, some restos, etc. The decor is very old school, and reflects the hotel’s long history. The rooms are small, but very nice. I can’t recommend this place enough.
2024년 2월에 6박 숙박함
답변 제공: Linda 님, 2024년 3월 18일
Dear Irving,thank you so much for opting again for our Hotel Stefanie for your Vienna visit. We are very happy to learn about your recent impressions and already forwarded your nice comments to our team. Thank you!We hope we can welcome you back, many times to come and thank you also for recommending us, to further travellers.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

8/10 - 좋아요

susanne

2024년 3월에 4박 숙박함
답변 제공: Linda 님, 2024년 3월 18일
Sehr geehrte Susanne,Besten Dank für Ihre Bewertung für unser Hotel Stefanie. Es freut uns, dass Sie sich für uns entschieden haben und wir hoffen, Sie auch in Zukunft wieder bei uns zu empfangen.In der Zwischenzeit, verbleiben wir,mit freundlichen Grüßen aus WienLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

Eileen

The hotel is in a good position for the centre of Vienna; only a short walk to tram stops, shops and restaurants. Our room was spotless, with a spacious bathroom and lovely hot powerful shower. The reception staff were efficient and friendly. The breakfast had lots of choice, hot and cold options, and was good quality. All in all I would not hesitate in recommending Hotel Stefanie to friends and would definitely stay there again if I return to Vienna.
2024년 3월에 4박 숙박함
답변 제공: Linda 님, 2024년 3월 18일
Dear Eileen,thank you so much for your nice feedback for our Hotel Stefanie. We are delighted to learn that you fully enjoyed your visit and that our team made you feel comfortable.With pleasure we look forward to your next visit and wish you, in the meantime, all the best.Kind regards from ViennaLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

8/10 - 좋아요

Roderick 님, HYde

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, great location just over the canal from the city centre. It is great to think you are staying in an hotel which has had a presence in Vienna since 1600, it has been upgraded since then of course.
2024년 3월에 5박 숙박함
답변 제공: Linda 님, 2024년 3월 11일
Dear Roderick,thank you for your nice feedback for our Hotel Stefanie. We are very happy that the history and the traditional ambiance combined with modern amenities fully convinced you and made you enjoy a nice vacation. Thank you for your compliments.We would be glad to soon welcome you back again and wish you, in the meantime, all the best.Kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

aubrey james

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic hotel, really lived up to all the great reviews. Food, staff, cleanliness all outstanding. Will definitely stay here again
2024년 3월에 3박 숙박함
답변 제공: Linda 님, 2024년 3월 11일
Dear Aubrey James,thank you so much for your nice feedback for our Hotel Stefanie. We are very happy that you fully enjoyed your visit and we will be pleased to welcome you back again in future.In the meantime, we remain,with kind regards from ViennaLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

thaddeus 님, aberdeen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Easy access to public transportation. Fantastic breakfast.
2023년 12월에 10박 숙박함
답변 제공: Ann-Kathrin Labschütz 님, 2024년 3월 1일
Dear Mr. Kleczko we appreciate your nice compliments for our Hotel Stefanie and thank you for pointing out our team.We hope you will soon visit us again and send you, in the meantime, our best regards from Vienna.Ann-Kathrin Labschütz / Internet Guest Relation Schick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

Eduardo 님, Tulsa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is an excellent place with very friendly and useful people
2024년 1월에 6박 숙박함
답변 제공: Linda 님, 2024년 2월 1일
Dear Eduardo,thank you for your nice feedback for our Hotel Stefanie and your compliments for our team.We are glad that you enjoyed your visit and hope to welcome you back again in future.In the meantime, we remain,with best regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

Valerie

2023년 12월에 2박 숙박함
답변 제공: Linda 님, 2024년 1월 29일
Sehr geehrte Valerie,Herzlichen Dank für Ihre Hohe Wertung von 5 aus 5 möglichen Punkten.Es freut uns wirklich sehr, dass Sie einen gelungenen Aufenthalt bei uns genossen haben und wir hoffen, Sie auch in Zukunft wieder zu unseren Gästen zählen zu dürfen.In der Zwischenzeit, verbleiben wir,mit freundlichen Grüßen aus WienLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Wiens charmante Privathotels

10/10 - 훌륭해요

Cunningham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location is great - staff are very friendly - Hotel is in immaculate condition - very very clean- I would recommend this Hotel to anyone visiting Vienna
2024년 1월에 3박 숙박함
답변 제공: Linda 님, 2024년 1월 24일
Dear Cunningham,thank you very much for your nice feedback for our Hotel Stefanie. We are very happy that you fully enjoyed your recent visit and thank you for recommending our house, to further travellers.We wish you all the best and hope to soon, welcome you back.Kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

Bran

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Viena
La estancia ha sido estupenda, las camas comodisimas, el buffet del desayuno increíble, hotel a 5 min andando del centro.
2024년 1월에 4박 숙박함
답변 제공: Linda 님, 2024년 1월 22일
Dear Bran,thank you so much for your nice feedback for our Hotel Stefanie. We are very happy to read that you enjoyed a great stay with us and we hope you will soon visit us back again.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

Dorian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Linda 님, 2024년 1월 22일
Sehr geehrter Dorian,Besten Dank für Ihre Hohe Wertung von 10 aus 10 möglichen Punkten. Es freut uns sehr, dass Sie sich bei uns im Hotel Stefanie wohl gefühlt haben und hoffen, Sie auch in Zukunft wieder bei uns begrüßen zu dürfen.Beste GrüßeLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Wiens charmante Privathotels

10/10 - 훌륭해요

Timothy Campbell Newall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely helpful staff.
2024년 1월에 9박 숙박함
답변 제공: Linda 님, 2024년 1월 15일
Dear Mr. Campbell Newall,we appreciate your nice compliments for our Hotel Stefanie and thank you for pointing out our team.We hope you will soon visit us again and send you, in the meantime, our best regards from Vienna.Linda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

8/10 - 좋아요

Troy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is much to like here. Friendly staff. Good (not great) breakfast. Nice room with some dated decor to be sure but classic and very clean.
2024년 1월에 5박 숙박함
답변 제공: Linda 님, 2024년 1월 15일
Dear Troy,thank you for your positive feedback for our Hotel Stefanie & Team. We are very happy to learn that you enjoyed a nice visit and hope to soon welcome you back again.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

Virva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Linda 님, 2024년 1월 10일
Dear Virva,thank you for your high score for our Hotel Stefanie. We are glad your enjoyed your stay and hope to soon welcome you back again in Vienna.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved staying at this hotel! It was an absolutely gorgeous historical gem full of charm. Morning breakfasts were delicious and the staff was so kind, friendly and helpful.
2023년 12월에 8박 숙박함
답변 제공: Linda 님, 2024년 1월 10일
Dear Mary,thank you so much for your nice comments and compliments for our Hotel Stefanie. We are very happy to learn that you fully enjoyed your stay with us and thank you for your review.We hope you will opt again for us in future and send you, in the meanwhile, our best regards.Linda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

8/10 - 좋아요

Martha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Linda 님, 2024년 1월 4일
Sehr geehrte Martha,Besten Dank für Ihre Wertung hier auf Expedia für unser Hotel Stefanie. Es freut uns, dass Sie sich bei uns wohl gefühlt haben und wir hoffen, Sie schon bald wieder bei uns zu empfangen.In der Zwischenzeit, verbleiben wir,mit freundlichen Grüßen aus WienLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Wiens charmante Privathotels

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Linda 님, 2024년 1월 4일
Dear Brian,thank you for your high score for our Hotel Stefanie. We are glad that you fully enjoyed your visit and we hope to soon count you again to our guests.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely European style hotel. Breakfast was very good with many options.
2023년 12월에 4박 숙박함
답변 제공: Linda 님, 2024년 1월 10일
Dear Susan,with pleasure we learn about your recent stay with us and thank you for your nice feedback for our Hotel Stefanie.We wish you all the best and hope to soon welcome you back again.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

6/10 - 괜찮아요

ophelie Hélène

연인과의 여행
2023년 12월에 4박 숙박함
답변 제공: Linda 님, 2024년 1월 4일
Chère Ophelie Hélène,Merci pour votre évaluation. Nous avons noté votre note de 3 sur 5 points possibles et souhaitons vous demander de nous indiquer ce que nous aurions pu faire différemment ou mieux pour vous convaincre pleinement.Nous espérons que vous avez pu profiter de votre séjour et restons, avec nos meilleures salutations.Linda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

Patrick

2023년 12월에 4박 숙박함
답변 제공: Linda 님, 2024년 1월 4일
Sehr geehrter Patrick,Besten Dank für Ihre Hohe Wertung von 5 aus 5 möglichen Punkten für unser Hotel Stefanie.Wir würden uns freuen, Sie auch in Zukunft wieder bei uns zu begrüßen und verbleiben, in der Zwischenzeit,mit freundlichen GrüßenLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Wiens charmante Privathotels

8/10 - 좋아요

Christina Mary

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location and walkable into centre and access to underground close by. Bus tour stop is also a short distance away. Hotel is very Viennese which is lovely. Our forecourt view wasn’t what we expected, onto a rear lane. If travelling with older person, please check out whether shower is a walk in, or over the bath as not very convenient for 80 year old who found it a bit difficult to access. Tried to change room but unfortunately only one available was also with shower over bath. Best book ahead if you want to dine within hotel as we couldn’t get a table. Breakfast was lovely.
2023년 12월에 4박 숙박함
답변 제공: Linda 님, 2023년 12월 28일
Dear Christina Mary,thank you for your nice feedback giving us the possibility to control our offer and service. We are sorry that we couldn't change the room as desired and confirm that booking ahead and informing us directly, about your needs, would be a great solution.We are happy that you still enjoyed a nice stay at our Hotel Stefanie and hope to welcome you back again in future. In the meantime, we wish you all the best and remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

8/10 - 좋아요

Barry Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel with welcoming and friendly staff, and a pleasant, cosy location to relax after busy sightseeing and visiting Christmas markets. Restaurant quickly booked up but there are light meals available in the cosy bar. Bedroom spacious if a tad plain, but plenty of teas and coffee sachets for refreshment. Bathroom very good but note the shower is in the bath, not walk-in. Breakfasts excellent in the large restaurant; best to be early as queues soon built up near Xmas. One small point, after vacating the room, a coffee was not available and the bar was closed. Pity. Overall a recommended hotel near to the main attractions.
2023년 12월에 3박 숙박함
답변 제공: Linda 님, 2023년 12월 28일
Dear Barry Anthony,thank you so much for your detailled review, which enables us to control and optimize our offer.We are very happy that you opted for our Hotel Stefanie during the Advent season and are glad that you enjoyed a very nice stay with us. Thank you for recommending us to further Vienna travellers. We hope you a nice journey back home and enjoyed some joyful Christmas days. We wish you a great New Year's Eve and hope to welcome you back again.In the meawhile, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

8/10 - 좋아요

Lilian

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 4박 숙박함
답변 제공: Linda 님, 2023년 12월 28일
Sehr geehrte Lilian,Besten Dank für Ihre Bewertung für unser Hotel Stefanie. Wir wünschen Ihnen auf diesem Wege, schöne Festtage und hoffen, Sie schon bald wieder bei uns zu begrüßen.Beste GrüßeLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Wiens charmante Privathotels

10/10 - 훌륭해요

Shahnaz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Linda 님, 2023년 12월 18일
Dear Shahnaz,thank you for your high score for our Hotel Stefanie and your nice picture. We are glad that you fully enjoyed your visit and hope to welcome you back again in future.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

Rodriguez

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Linda 님, 2023년 12월 18일
Dear Rodriguez,thank you for your high rating. We are very happy that you enjoyed a nice stay at our Hotel Stefanie and hope you will opt again for us in future.In the meantime, we remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was very nice and welcoming. Breakfast was delicious. Hotel was beautiful.
2023년 12월에 3박 숙박함
답변 제공: Linda 님, 2023년 12월 14일
Dear guest,thank you so much for your nice feedback for our Hotel Stefanie. We are very happy to learn that you fully enjoyed your stay with us and hope to soon welcome you back again.In the meantime, we wish you a nice Christmas season and remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

Gilbert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff always went above and beyond for the guest. From the warm welcome after a long day of travel to daily greetings and interactions. Property was beautiful and well maintained. Daily breakfast was fantastic! I requested an early morning taxi to the airport, arrived right on time to pick me up. My stay was enjoyable in every way.
2023년 12월에 6박 숙박함
답변 제공: Linda 님, 2023년 12월 12일
Dear Gilbert,with great pleasure we read about your recent stay at our Hotel Stefanie and are delighted to learn, that our team made you feel more than comfortable and could help and support you.We thank you for your nice compliments and hope to soon welcome you back again with us.In the meantime, we wish you a nice Christmas season and remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

10/10 - 훌륭해요

Peter William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The oldest hotel in Vienna, very stylish decor. Staff were excellent, food at breakfast was a wide choice of hot & cold. Reception staff spoke good English & gave good directions to Christmas Markets etc. Maps were provided free.
2023년 12월에 3박 숙박함
답변 제공: Linda 님, 2023년 12월 12일
Dear Peter William,thank you very much for your nice feedback for our Hotel Stefanie. We are happy to read that you felt comfortable with us and that you enjoyed a great experience.We hope you did find a nice choice at the Christmas Markets in beautiful Vienna and will visit us back again in future.In the meantime, we wish you all the best and remain,with kind regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm

8/10 - 좋아요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very traditional (olde worldly) hotel a short walk from St Stephansdom. Room is comfortable and clean.
2023년 12월에 2박 숙박함
답변 제공: Linda 님, 2023년 12월 12일
Dear Peter,thank you very much for your review. We are glad that you enjoyed the special atmosphere of our Hotel Stefanie, with its traditional style and more than 400 year old history.We hope you had a nice journey back home and will soon visit us again.Best regardsLinda Labschütz / Internet Guest Relation ManagerSchick Hotels - Over a century of Viennese charm