“I was very disappointed with my one-night stay at the Valza Boutique Hotel on October 28th. Based on our experience, the hotel fell short of both "comfort" and "boutique" standards.
Upon arrival, we were informed that the elevator was out of service, leaving the stairs as our only option. Since parking was in the lower level, this meant carrying our luggage up multiple flights of stairs. The receptionist made no offer to assist, which was particularly disappointing under the circumstances.
The...
“I was very disappointed with my one-night stay at the Valza Boutique Hotel on October 28th. Based on our experience, the hotel fell short of both "comfort" and "boutique" standards.
Upon arrival, we were informed that the elevator was out of service, leaving the stairs as our only option. Since parking was in the lower level, this meant carrying our luggage up multiple flights of stairs. The receptionist made no offer to assist, which was particularly disappointing under the circumstances.
The...
Kenneth