외관

페어필드 인 & 스위츠 바이 메리어트 월러 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 165개 이용 후기 중 100개" "
평점 8 - 좋아요. 165개 이용 후기 중 23개" "
평점 6 - 괜찮아요. 165개 이용 후기 중 19개" "
평점 4 - 별로예요. 165개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 165개 이용 후기 중 14개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous breakfast and pleasant staff!
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Corey 님, Hanford

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and helpful. Clean rooms and pretty good accommodations!
2024년 4월에 3박 숙박함
답변 제공: Theresa C, General Manager 님, 2024년 5월 4일
Thank you so much for your Awesome rating! We are thrilled to see you enjoyed your stay with us, we look forward to seeing you again soon.

8/10 - 좋아요

Joshua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 30일
Thank you for the positive feedback. Please come back and see us when you are in the area.

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the body wash here it’s so refreshing
2024년 4월에 1박 숙박함
답변 제공: Theresa C, General Manager 님, 2024년 4월 22일
Thank you so much for your 5 out of 5 rating! We are so happy to see that you had a great stay with us. Please come back again soon!

10/10 - 훌륭해요

Cynthia Wise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Theresa C, General Manager 님, 2024년 4월 22일
Thank you for your positive feedback. I am so glad to hear you had a great your stay with us. Please come back and see us whenever your travel permits you back to Waller.

10/10 - 훌륭해요

Shannon 님, Dallas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2024년 3월에 2박 숙박함
답변 제공: Theresa C, General Manager 님, 2024년 4월 8일
Thank you so much for taking the time to give us a 5-star rating! We are excited to see that you had a great experience with u. Please come back to see us again soon

10/10 - 훌륭해요

Doris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The lady who checked me in was super fast, friendly, and very helpful. She made me feel so welcome. Her customer service was the best I ever experienced in any hotel. I will definitely tell my job to book with y’all due to her customer service
2024년 3월에 1박 숙박함
답변 제공: Theresa C, General Manager 님, 2024년 4월 8일
Thank you so much for taking the time to give us a 5 star rating! We are so delighted to hear that you enjoyed everything about your stay with us. We look forward to seeing you again soon.

10/10 - 훌륭해요

Shelly

답변 제공: Theresa C 님, 2024년 2월 15일
Thank you for your 5 out of 5 rating. I am so glad to hear you had a great your stay with us. Please come back and see us when you are in the area again.

10/10 - 훌륭해요

Gloria 님, Katy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 12월에 2박 숙박함
답변 제공: Theresa C, General Manager 님, 2024년 2월 2일
Thank you for your positive feedback. I am so glad to hear you had a great your stay with us. Please come back and see us when you are in the area again.

10/10 - 훌륭해요

Rita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great choice for a quick spot outside of Houston
The front desk clerk was wonderful. Our room had a short shower curtain and the knob pulled off the shower, but as soon as I brought this to their attention, they took care of it without hesitation. I was expecting a bit more for breakfast, but it was adequate. Had to stay out here due to National Championship game taking up all our usual spots for our appointments at MDA. Great location for us all things considered. If traveling, a great choice!
2024년 1월에 2박 숙박함
답변 제공: Theresa C, General Manager 님, 2024년 1월 15일
Rita Thank you so much for taking the time to give us a 10-star rating! We are so excited that you enjoyed all of our amenities. Please come back to see us again soon.

4/10 - 별로예요

Naushad 님, Westford

좋아요: 청결 상태
별로예요: 직원 및 서비스
Room was not cleaned after first night stay. I'm Marriott Bonvoy member and they charged me for a bottle of water
2023년 12월에 2박 숙박함
답변 제공: Waller Team 님, 2023년 12월 27일
The rooms are cleaned the 3rd day of your stay. If you are here 2 days unfortunately the room does not get cleaned unless you request it. We also unfortunately do not offer complementary bottles of water. I apologize for that. If you are ever back in the area, please come back and see us.

10/10 - 훌륭해요

GILBERT

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Looks like a new property but all the details were great! The young lady at the front desk was very professional, friendly, and welcoming! The stay was short but we were very comfortable and satisfied with our stay!
2023년 12월에 1박 숙박함
답변 제공: Waller Team 님, 2023년 12월 27일
Thank you for your positive feedback. I am so glad to hear you enjoyed your stay. Please come back and see us when you are in the area again.

10/10 - 훌륭해요

Ana

2023년 9월에 2박 숙박함
답변 제공: Waller Team 님, 2023년 12월 27일
Thank you for the positive review. We truly appreciate it. Please come back and see us if you are back in the area.

10/10 - 훌륭해요

Carmela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff
2023년 11월에 1박 숙박함
답변 제공: Theresa C, General Manager 님, 2023년 11월 30일
CarmelaThank you so much for taking the time to give us a 5 star rating! We are so happy to see that you had a great experience with u. Please come back to see us again soon.

10/10 - 훌륭해요

JaNess

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’m So happy I picked this hotel. Very modern, clean, safe. The amenities are great and clean also. The hot buffet style breakfast for FREE! You cannot beat this. The staff was friendly and very helpful. I traveled from Miami to visit my niece at the college nearby. This will Now be my go To hotel
2023년 11월에 2박 숙박함
답변 제공: Theresa C, General Manager 님, 2023년 11월 22일
Hi Janese Thank you so much for taking the time to give us a 5 star rating! We are so excited that you enjoyed all of our amenities along with our FREE hot breakfast. Please come back to see us again soon.

6/10 - 괜찮아요

Christopher

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The commode was broken not affixed to the ground well and was very unlevel. When I told the front desk at checkout they said oh yes sir. You already told us. I had not which means that you knew that it was unsafe and still booked the room. That is very inappropriate. There were other issues but that one was the biggest. How many people have to mention a safety concern before it is corrected?? Walls were thin and the noise level was rather high. Considering that we were out almost $200 for the one night I had expected better.
2023년 11월에 1박 숙박함
답변 제공: Theresa C, General Manager 님, 2023년 11월 14일
Christopher We take pride in making sure our guests are highly satisfied when staying with us, however, our front desk staff were not made aware of these issues. I thank you for bringing it to our attention. We are continuously working on improving our guest experience, we are sorry for falling short of your expectations. If your travel ever brings you back to Waller, we will be glad to serve you again.

10/10 - 훌륭해요

Vivien

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Theresa C, General Manager 님, 2023년 10월 30일
Hi Vivien Thank you so much for taking the time to give us a 10star rating! We are very pleased to see that you had a great experience with us. Please come back to see us again soon.

10/10 - 훌륭해요

Aries

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Theresa C, General Manager 님, 2023년 10월 30일
Aries We a delighted to hear you had an Awesome stay with us. Thank you for you 10 STAR rating. We look forward to seeing you back again soon!

10/10 - 훌륭해요

Natalia 님, San Antonio

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at the front desk is absolutely the most delightful and helpful. A wonderful place to stay after going to the Renaissance Festival. The beds are comfortable, the breakfast had plenty of choices even for vegans. Very clean and quiet.
2023년 10월에 1박 숙박함
답변 제공: Theresa C, General Manager 님, 2023년 10월 30일
NatlaiaThank you so much for taking the time to give us a 5-star rating! We are so excited that you had a great experience with us. Please come back to see us again soon.

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No real problem, but there needs to be an explanation for using the shower. Also, when washing my hair the conditioner hanging on the wall the pump was not opened. My husband and I could not get it open.
2023년 10월에 1박 숙박함
답변 제공: Adriana 님, 2023년 10월 9일
Hi Denise, thank you so much for the 5 out of 5 star rating! We appreciate your feedback and hope to see you again.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Adriana 님, 2023년 10월 9일
Hello Daniel thank you for taking the time to give us a 10 star rating! We are very pleased to see you have enjoyed your stay and we wish to see you again soon!

10/10 - 훌륭해요

Gustavo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Theresa C, General Manager 님, 2023년 10월 3일
Hi GustavoThank you so much for taking the time to give us a 10-star rating! We are so excited that you had a great experience with us. Please come back to see us again soon.

10/10 - 훌륭해요

Jie

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Theresa C, General Manager 님, 2023년 10월 3일
Hi Jie We are delighted to hear you had a wonderful stay with us. Thank you for staying with us we look forward to seeing you again soon.

10/10 - 훌륭해요

Brent

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 11박 숙박함
답변 제공: Theresa C, General Manager 님, 2023년 9월 20일
Hi Brent Thank you so much for your 10 out of 10 rating. we are very pleased to see that you enjoyed everything about your stay with us. We look forward to seeing you again soon!

8/10 - 좋아요

Perdetra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was great.
2023년 9월에 1박 숙박함
답변 제공: Theresa C, General Manager 님, 2023년 9월 5일
Hi PerdetraWe are ecstatic that you enjoyed everything about your stay with us. we hope to see you back soon!

10/10 - 훌륭해요

taiesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Theresa C, General Manager 님, 2023년 9월 5일
Hi taieshaWe are thrilled that you have given us a 5 out of 5 rating! Please come back to see us soon. Thank you for staying with us!

8/10 - 좋아요

Shastee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Theresa C, General Manager 님, 2023년 9월 5일
Hi Shastee We are so excited that you had a great experience with us. Please come back to see us again soon.

10/10 - 훌륭해요

Earlean

2023년 8월에 2박 숙박함
답변 제공: Theresa C, General Manager 님, 2023년 8월 30일
Hi Earlean Thank you so much for your 10-star rating! We are so excited that you had a great experience with us. Please come back to see us again soon.

8/10 - 좋아요

Theodore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함
답변 제공: Jadore 님, 2023년 8월 24일
Hi Theodore Thank you so much for taking the time to give us a great rating! We are so excited that you had a great experience with us. Please come back to see us again soon.

8/10 - 좋아요

Margo 님, Nassau

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice, quiet location
2023년 8월에 7박 숙박함
답변 제공: A.J. 님, 2023년 8월 18일
Hi Margo, Thank you for taking the time out your day and leaving us a review. We are glad you chose us. Please come back to see us again your business is appreciated.

10/10 - 훌륭해요

Coy

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front clerks were very welcoming
2023년 8월에 1박 숙박함
답변 제공: Jadore' 님, 2023년 8월 13일
Hi Coy, thank you so much for taking the time to give us a 5-star rating! We are so excited that you had a great experience with us. Please come back to see us again soon.

6/10 - 괜찮아요

jose

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was not working. Big Reason why i wanted to stay there.
2023년 8월에 3박 숙박함
답변 제공: Jadore' 님, 2023년 8월 11일
Hello Jose, thank you for sharing your valued feedback. I do apologize for any inconvenience; the pool closure may have caused. If your travel ever brings you back to Waller, we will be glad to serve you again.

10/10 - 훌륭해요

Melissa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly
2023년 8월에 2박 숙박함
답변 제공: Jadore' 님, 2023년 8월 4일
Hi Melissa, thank you so much for taking the time to give us a 5-star rating! We are so excited that you had a great experience with us. Please come back to see us again soon.

10/10 - 훌륭해요

Blakely

2023년 7월에 1박 숙박함
답변 제공: A.J. 님, 2023년 9월 1일
Thank You !!!! We appreciate your business please come back and see us again.

4/10 - 별로예요

Temica

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Bedding, including sheets were stained and very unclean. The carpet in room was stained with purple and brown, also purple stains on the wall. The only positive, was the lady at the front desk. She was very friendly and professional. Checked out within a few hours.
2023년 6월에 1박 숙박함
답변 제공: Jadore' 님, 2023년 6월 28일
Hi Temica,Thank you for sharing your valued feedback. We take pride in making sure our guests are highly satisfied when staying with us, however, our front desk staff were not made aware of these issues. We are continuously working on improving our guest experience, we are sorry for falling short of your expectations. If your travel ever brings you back to Waller, we will be glad to serve you again.

10/10 - 훌륭해요

Roy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Susan 님, 2023년 6월 25일
Hi Roy!Thank you so much for the 5 out of 5 review! Please continue to stay with us each time you are in town.

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience, would definitely stay again!
2023년 6월에 1박 숙박함
답변 제공: Theresa C, General Manager 님, 2023년 6월 12일
Hi Julia Thank you so much for taking the time to give us a 5-star rating! We are so excited that you had a great experience with us. Please come back to see us again soon.

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Susan G 님, 2023년 5월 31일
Thank you so much for your 10/10 review. We are so excited that you had a pleasant stay. Please come see us again, if you are in the area.

10/10 - 훌륭해요

Bobbi 님, Houston

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, nice rooms, free hot breakfast
2023년 5월에 1박 숙박함
답변 제공: Front Office Manager 님, 2023년 5월 22일
Hi Bobbi!Thank you so much for taking the time to give us a 5 star rating! We are very pleased that you enjoyed you stay with us!

10/10 - 훌륭해요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awsome
Best hotel in years
2023년 5월에 1박 숙박함
답변 제공: Front Office Manager 님, 2023년 5월 22일
Hi Mike,We are ecstatic that you have given us a 10 out of 10 review! Come back anytime, we would love you have you!

6/10 - 괜찮아요

Kimberly

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was a lot of water in the surrounding parking lot including the main entrance to the property. The property was clean, nice and the staff was amazing just not pet friendly.
2023년 5월에 1박 숙박함
답변 제공: Theresa C, General Manager 님, 2023년 5월 15일
Hi Kimberly We would like to personally thank you for your wonderful 5-star review. It was a pleasure to have you as a guest at Fairfield Inn Waller we look forward to seeing you again soon.

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Susan G 님, 2023년 5월 30일
Hi TiffanyThank you so very much for the 5 out of 5 review. We are very please that you enjoyed your stay. Hope you will return next time you are in the area.

10/10 - 훌륭해요

Ray

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2023년 5월에 1박 숙박함
답변 제공: Susan G 님, 2023년 5월 10일
Hi Ray! We are delighted to hear you had a 5 star stay with us, thank you for staying with us we look forward to seeing you again soon.

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Jadore' 님, 2023년 5월 24일
Hi Donna, we would like to personally thank you for your wonderful 5-star review. It was a pleasure to have you as a guest at Fairfield Inn & Suites Waller. We look forward to seeing you again soon.

10/10 - 훌륭해요

Rose

2023년 4월에 1박 숙박함
답변 제공: Theresa C, General Manager 님, 2023년 5월 15일
Rose, thank you for your 5-star rating! We are Happy to hear that you had a comfortable stay with us. Pease come back and visit us soon!

10/10 - 훌륭해요

connie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable. Better breakfast
2023년 4월에 2박 숙박함
답변 제공: Theresa C , General Manager 님, 2023년 4월 12일
Connie, thank you for your 5-star rating.! we are Happy to hear that you had a comfortable stay with us. Pease come back and visit us soon!

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here due to attending antique week in Round Top. I was staying in Sealy and the hotel I was staying at ended up being horrible...had a smell, bugs on the bed, fleas, etc. So staying at Fairfield Inn & Suites was an emergency stay and ended up being amazing. Easy check in, easy parking, great shop Market downstairs by the check in desk with drinks, ice cream, and easy microwaveable meals. We will definitely be staying here again during local rodeos and Waller County Fair!
답변 제공: Theresa C, General Manager 님, 2023년 4월 3일
Sandra, thank you for your Awesome feedback, we are so pleased to hear you enjoyed everything about your stay with us. We look forward to seeing you again soon whenever your travel brings you back to Waller!

10/10 - 훌륭해요

Joseph

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay
답변 제공: Theresa C, General Manager 님, 2023년 3월 28일
Hi Joseph thank you for your 5-star rating.! we are very pleased to hear that you enjoyed your stay with us. Pease come back and visit us soon!

10/10 - 훌륭해요

Paula

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: Theresa C, General Manager 님, 2023년 3월 28일
We are delighted to hear you had a 5 star stay with us, thank you for staying with us we look forward to seeing you again soon.