외관

마이크로텔 인 앤드 스위트 바이 윈덤 월터버러 여행 후기

2 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 346개" "
평점 8 - 좋아요. 1000개 이용 후기 중 340개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 164개" "
평점 4 - 별로예요. 1000개 이용 후기 중 89개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 61개" "

8.2/10

청결 상태

7.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

4/10 - 별로예요

Christopher

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very tired looking property. Dirty bathroom. Rickety, noisy faucets. Profane front desk staff using vulgarities. Overall, noting more than a flop house. Would not recommend.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 16일
Dear Guest,We sincerely apologize for the disappointing experience you had during your stay. It's unacceptable that you encountered cleanliness issues, noisy faucets, and inappropriate behavior from our front desk staff. This does not meet our standards, and we take your comments seriously. Rest assured, we will address these issues immediately to prevent them from occurring in the future. Sincerely, Hotel Manager

10/10 - 훌륭해요

Randy

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Hotel Manager 님, 2024년 3월 15일
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. We hope to have the pleasure of welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

sylvie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing front desk staff
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 14일
Dear Guest,Thank you for your glowing review! We're delighted to hear that you had a positive experience with our front desk staff. We appreciate your feedback and look forward to welcoming you back for another excellent stay.Sincerely, Hotel Manager

8/10 - 좋아요

Kim

가족 여행
The toilet paper was not new. It was a used roll with two pieces. It was pricy for a so so hotel.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Stacie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good option for one night stay driving through! Easy check in/out, friendly staff.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Dear Guest,Thank you, Stacie, for your positive review! We're delighted to hear that you had a pleasant one-night stay with us and that you found our check-in/out process easy and our staff friendly. If you ever find yourself passing through again, we'd love to welcome you back for another great stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Mozart

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great but no breakfast sausages
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 1일
Dear Guest,Thank you for your positive review! We're delighted to hear that you had a great stay with us. We appreciate your feedback regarding the breakfast sausages, and we'll take it into consideration as we continue to enhance our breakfast offerings. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay!Sincerely, Hotel Manager

8/10 - 좋아요

Daniel 님, Quebec

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très bon endroit
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 29일
Dear Guest,Thank you very much for your positive review! We are delighted that you enjoyed your stay with us. If you have additional comments to share or suggestions to further improve our service, please let us know. We hope to have the pleasure of welcoming you again soon!Sincerely, Hotel Manager

10/10 - 훌륭해요

ronald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and convienent
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 21일
Dear Guest,Thank you for your positive feedback on Expedia. We're delighted to hear that you found our hotel clean and convenient. Your satisfaction is important to us, and we appreciate your acknowledgment of our efforts. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Harry

연인과의 여행, 반려동물 동반 여행
Our toilet was stopped up with only tissue and no solid waste, causing me to have to get a plunger from the clerk to open the drain, the bath drain was slow and we had to stand in water during the shower, and I nearly fell when I grabbed a loose safety grab bar. Not happy!
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 5일
Dear Guest,We sincerely apologize for the inconveniences you faced during your stay. The issues with the toilet, bath drain, and safety grab bar are unacceptable, and we deeply regret the impact on your experience. Your feedback is crucial, and we are addressing these matters promptly to prevent such occurrences in the future. If there's anything specific you'd like to share or if you have suggestions, please feel free to contact us directly. We appreciate your understanding and hope to have the opportunity to provide a more satisfactory stay in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Frank

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I thought the price was higher than we had spent in Clear Springs, MD with a better dog friendly room. The towels were softer, a window seat and a breakfast of eggs, sausage, biscuits, oatmeal etc. A complete breakfast. This was a Holiday Inn Express.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 1일
Dear Guest,Thank you for sharing your feedback. We appreciate your comments regarding the pricing and amenities offered in comparison to your previous experience. We apologize if we did not meet your expectations in these aspects. Your insights are valuable, and we will take them into consideration as we strive to enhance our offerings. If there's anything specific you'd like to share for further improvement, please feel free to let us know.Sincerely, Hotel Manager

10/10 - 훌륭해요

robert

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 22일
Dear Guest,Thank you for leaving us a perfect 5-star review! We're delighted to hear that you had a wonderful experience during your stay with us. Providing excellent service and creating memorable stays for our guests is our top priority, and we're thrilled that we succeeded during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Carol

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The exit was closed, we had to drive 10 miles south and come back ten miles to get to the hotel. It was Not worth it
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 25일
Dear Guest,We apologize for the inconvenience you experienced with the closed exit, which added unnecessary travel time to reach the hotel. We understand your frustration, and we regret the impact it had on your experience. If there's anything specific you'd like to share about your stay or suggestions for improvement, please feel free to let us know. Your feedback is important, and we hope to have the opportunity to provide a more positive experience in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Oksana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Hotel Manager 님, 2024년 1월 24일
Dear Guest,Thank you for taking the time to share your feedback about your recent stay. We appreciate your positive rating and value your input. If there are specific aspects of your stay that you enjoyed or areas where you feel we could improve, please feel free to provide additional comments. Your feedback is important to us as we continually strive to enhance our guest experience. We hope to have the pleasure of welcoming you back in the future for an even better stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Cheryl

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 15일
Dear Guest,Thank you for your excellent 5/5 rating. We appreciate your positive feedback and hope you had a delightful stay. If you have any specific comments or suggestions, please feel free to share them with us. We look forward to welcoming you again.Sincerely, Hotel Manager

6/10 - 괜찮아요

John and Corby

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 15일
Dear Guest,Thank you for sharing your feedback with a rating of 3/5. We value your input and would like to understand more about your experience. If there are specific areas where we can improve or if you have any comments, please feel free to provide more details. We hope to have the opportunity to enhance your experience during future visits.Sincerely, Hotel Manager

10/10 - 훌륭해요

carson

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient on and off Interstate 95. Friendly staff at check in and check out.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 10일
Dear Guest,Thank you for sharing your positive feedback. We're pleased to hear that you found our hotel convenient, especially with its location near Interstate 95. It's great to know that our staff provided a friendly experience during both check-in and check-out. Your satisfaction is important to us, and we appreciate your kind words. We look forward to the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Jorge 님, saint augustine

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 25일
Dear Guest,Thank you for your feedback! We appreciate your rating and would love to hear more about your experience. If there are any specific areas where we can improve or if you have suggestions, please feel free to share. Your satisfaction is important to us, and we hope to provide an even better experience during your next stay.Sincerely, Hotel Manager

6/10 - 괜찮아요

Richard

답변 제공: Hotel Manager 님, 2024년 1월 15일
Dear Guest,Thank you for sharing your feedback with a rating of 3/5. We appreciate your input. If there are specific areas where we can improve or if you have any comments, please feel free to provide more details.We hope to have the opportunity to enhance your experience during future visits.Sincerely,Hotel Manager

4/10 - 별로예요

Kristin

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room/hotel was ok, not great but not awful either. I gave it low stars because they apparently ran out of pet friendly room's and charged us a higher pet fee. Instead of $40 ($20 per dog) I got charged $67.20. I wasn’t told ahead of time about this. Had I know it would that much I would have stayed at a nicer hotel for the same price.
답변 제공: Hotel Manager 님, 2024년 1월 1일
Dear Guest,We apologize for any confusion and inconvenience you experienced regarding the pet fee. We understand the importance of transparency in such matters, and we regret that you were not informed ahead of time about the change in the pet fee. Your feedback is valuable, and we will use this to improve our communication and ensure a more pleasant experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to provide you with a better stay in the future. Thank you for bringing this to our attention.Sincerely, Hotel Manager

10/10 - 훌륭해요

Vanessa

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 25일
Dear Vanessa,We are grateful that you enjoyed your stay with us and that you rated us a 5 out of 5. Our primary goal is to deliver exceptional service to each and every visitor while also adding value for you. We are excited to have you visit us, and we look forward to serving you even better. Serving visitors such as yourself is a privilege for us.Sincerely, Hotel Manager

10/10 - 훌륭해요

Jeanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed at this location previously and have always had a great experience. I do wish their breakfast selection was greater, though.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 23일
Dear Guest,Thank you for taking the time to leave a 5-star review. We appreciate your loyalty and are pleased to hear that you've consistently had great experiences with us. We also appreciate your feedback regarding the breakfast selection, and we will certainly consider ways to enhance it for our guests. We look forward to hosting you again and providing you with another enjoyable stay.Sincerely, Hotel Manager

8/10 - 좋아요

Gwendolyn

2023년 12월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 1월 12일
Dear Guest,Thank you for taking the time to leave a review following your recent stay. We appreciate your feedback and are pleased to know that you had an overall positive experience. If you have any specific comments or suggestions to share, we would love to hear them. Your input is valuable as we continually strive to enhance our guests' experience. Looking forward to the opportunity of welcoming you back in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Iryna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 23일
Dear Guest,Thank you for leaving a 5-star review on Expedia! We're delighted to hear that you had a positive experience. If there are any specific highlights from your stay or areas where we excelled, we'd love to know. We look forward to welcoming you back for another excellent stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Diane 님, St-Etienne de Bolton

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 22일
Dear Guest,Thank you for sharing your feedback with us. We're glad to see that your overall experience earned a positive 4 out of 5 rating. Your input is valuable in helping us maintain and improve our services. If there are specific aspects that contributed to this rating or areas where we can enhance your experience further, please feel free to let us know. We appreciate your patronage and hope to have the opportunity to welcome you back for an even better stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

George

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 20일
Dear Guest,Thank you for sharing your positive experience on Expedia and awarding us a perfect rating of 5 out of 5. We are thrilled to hear that your stay met or exceeded your expectations. Your feedback is valuable, and we appreciate your choice to stay with us. If there are specific aspects of your stay that stood out and contributed to your satisfaction, we would love to hear more.We look forward to the pleasure of hosting you again in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Katherine

반려동물 동반 여행, 가족 여행
좋아요: 편의 시설/서비스
Great location off 95. Excellent value.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 20일
Dear Guest,Thank you for taking the time to share your positive experience on your stay. We're delighted to hear that you found our location off 95 to be great and that you considered our hotel an excellent value. Your feedback is valuable, and we appreciate your choice to stay with us. If there are specific aspects of your stay that stood out and contributed to your satisfaction, we would love to hear more. We look forward to the pleasure of hosting you again in the future.Sincerely, Hotel Manager

6/10 - 괜찮아요

Sherry

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Positives: The hotel was close to I-95. The hotel was close to a couple restaurants. The lobby and room was clean. The hotel looked to be newer or updated, and it was decorated for Christmas. The bed was comfortable even though the room was very small.The price was reasonable. Room for improvement: staff not friendly at desk, didn’t smile or make me feel welcome. The breakfast buffet did not include any eggs or breakfast meats or potatoes just waffle machine, toaster and instant oatmeal and grits packets. Really no options for Keto choices. The coffee was not good.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 14일
Dear Guest,Thank you for sharing your feedback. We're delighted you enjoyed the hotel's location, cleanliness, and Christmas decorations. We appreciate your constructive comments about staff friendliness and breakfast options. Rest assured, we'll address these concerns to enhance your future experiences. We value your input and hope to welcome you back for an improved stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

FREDERICK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 13일
Dear Guest,Thank you for awarding us a perfect 5 out of 5. We're thrilled to know that you had a positive experience during your stay. If there are any highlights or specific aspects you appreciated, we would love to hear more. Your feedback is valuable, and we hope to welcome you back for another outstanding stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Noëlla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect stay
Me, my husband and our little dog had a wonderful stay at this hotel. The hotel is very clean. Great service. All you need for a great time away. I recommend this hotel. We will definitely comeback if we pass by Walterboro SC
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 13일
Dear Guest,Thank you for sharing your experience and giving us a perfect 10 out of 10. We are delighted to hear that you, your husband, and your furry friend had a wonderful stay. Your kind words about the cleanliness, great service, and recommendation mean a lot to us. We look forward to welcoming you back whenever your travels bring you to Walterboro, SC. Safe travels, and thank you for choosing our hotel!Sincerely, Hotel Manager

10/10 - 훌륭해요

Tina Louise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property. This was my 3rd stay, we stop here on our drive to Florida from New York. Convenient, good price and a walkable restaurant right across the street.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 8일
Dear Guest,Thank you for being a valued repeat guest and for sharing your positive experience with us. We are pleased to hear that you find our property nice and convenient, with a good price point. It's wonderful that you appreciate the proximity of a walkable restaurant, making your stay even more enjoyable. We look forward to welcoming you back for your future travels between New York and Florida.Sincerely, Hotel Manager

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 8일
Dear Guest, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager

2/10 - 너무 별로예요

Gerald

별로예요: 직원 및 서비스
No drawers luggage rack
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 6일
Dear Guest,Thank you for sharing your feedback. We appreciate your rating and the insights you provided about your experience. We apologize for any inconvenience caused by the closed lobby/breakfast area and the need to communicate through a window. Your comments are valuable, and we will use them to improve our services. We hope to have the opportunity to better serve you on your next visit.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Kayla

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Shitttyyyy service
Booked our stay with hotels Com prior to check in @ midnight walked in to check in was denied said i had to wait until 3pm friday . Bc my charge came in few min after midnight. I then contacted hotels Com they tried to have the hotel cancel & refund an was denied. Hotels .com then also denied to refund my money. So i had to then pay additional 130 for another room So i was out money
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 6일
Dear Guest,We sincerely apologize for the frustrating experience you encountered during your stay. It's disheartening to hear about the check-in issue and the subsequent challenges you faced with booking and refund attempts. We take your concerns seriously, and we will investigate this matter to understand what happened and prevent such occurrences in the future. Please accept our apologies for any inconvenience caused. We value your feedback and hope to have the opportunity to address and resolve these concerns.Sincerely, Hotel Manager

10/10 - 훌륭해요

Shelley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No issues. We were traveling with our pet. The room was convenient to the exit.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 6일
Dear Guest,Thank you for sharing your positive experience with us. We're glad to hear that you had no issues during your stay and that the room's convenience to the exit made your accommodation with your pet more comfortable. We look forward to welcoming you and your pet back on your next journey.Sincerely, Hotel Manager

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful front desk. Check in a breeze. Acommodated our room request which we really appreciated.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 23일
Dear Guest,Thank you for taking the time to share your positive experience. We're delighted to hear that our front desk team was very helpful, and your check-in was a breeze. It's our pleasure to have accommodated your room request, and we're glad to know you appreciated it. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 - 훌륭해요

Theresa Lynne

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 23일
Dear Guest, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

6/10 - 괜찮아요

Ruby

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Breakfast not good
Breakfast was not good. There was NO hot or cooked food. There was a pancake device that was out of order.
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 20일
Dear Guest,We apologize for the inconvenience you experienced with our breakfast service. Your feedback is important to us, and we're sorry for falling short of your expectations. Rest assured, we'll address the issues with the pancake device and review our breakfast offerings to ensure a more satisfying experience for our guests. If there's anything else we can do to enhance your stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Lise

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 8일
Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice. We’ll be here when you need us with another great stay that you’re sure to like again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Tammie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 18일
Dear Guest,Thank you for taking the time to share your positive feedback and for giving us a perfect rating. We are delighted to hear that you had a good stay at our hotel. Your satisfaction is our utmost priority, and we are thrilled that we could provide you with an enjoyable experience. If there are any specific aspects of your stay that stood out to you, we would love to hear more about them.We appreciate your choice to stay with us and look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Theodore 님, BRANDON

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Per price
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 18일
Dear Guest,Thank you for taking the time to share your feedback and for giving us a 5 out of 5. We are pleased to hear that you found value in your stay with us, especially in terms of pricing.Your satisfaction is important to us, and we are delighted that we could provide you with a positive experience that aligns with the value you expected. We appreciate your kind review and look forward to the opportunity to welcome you back in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 17일
Dear patricia,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 - 훌륭해요

Ann

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an excellent place to stay. Very clean and well kept. We had two dogs and there is a clean well lit area to walk the dogs. The staff was very welcoming and friendly. I would highly recommend this a Microtel!
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 17일
Dear Ann,Thanks for your comments. we are pleased that you would recommend this property and that you found our hotel to be a nice place to stay. We are also glad that our hotel impressed you enough that you would stay with us again. We enjoy providing a great experience for all kinds of travelers, and I'm very pleased that you enjoyed being with us at our hotel. We'll be here for you in the future if you visit the area again, and we always strive to maintain a great experience for our guests like you. Sincerely, Hotel Manager

8/10 - 좋아요

Avrum

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was fine. The room was a little small even for this type of hotel. A sign above the reception states $20 per dog yet they charged $30 because my dog was over 30 pounds. Not the end of the world but come-on.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 15일
Dear Guest,Thank you for taking the time to share your feedback. We're glad you found the property to be fine. Regarding the dog fee, we apologize for any confusion, and we appreciate your understanding. We'll review our communication to ensure clarity for future guests. If you have any further concerns, please don't hesitate to reach out. We hope to have the opportunity to welcome you back.Sincerely,Hotel Manager

10/10 - 훌륭해요

French

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 13일
Dear French,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

8/10 - 좋아요

Terri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 13일
Dear Terri,Thank you for the stay and the feedback. We are confident you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

8/10 - 좋아요

Raymond

2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 30일
Dear Guest, Thank you for choosing our hotel and giving the opportunity to serve you. Glad to note that you liked the overall stay looking into the 4-star feedback. We are privileged to have you as a guest. We look forward to seeing you again!!! Sincerely, Hotel Manager

2/10 - 너무 별로예요

Stephanie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were given a handicap room that had a wall that was rotted from shower . You could smell mold. Also the air conditioner smelt of mold and should be serviced. Would not recommend
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 9일
Dear Guest,We deeply apologize for the condition of the room you were provided with, and we're sorry to hear about the issues you encountered, including the presence of mold and the condition of the air conditioner. This is not reflective of our standards, and we take your feedback seriously.We will investigate and address these issues urgently to ensure a more comfortable and pleasant experience for our guests in the future. Your feedback is invaluable, and we appreciate you bringing these matters to our attention.Sincerely,Hotel Manager

10/10 - 훌륭해요

Jennifer

2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 28일
Dear Guest,Thank you for the 5-star rating! We're delighted to know that you had a positive experience during your stay. If you have any specific comments or suggestions for improvement, please feel free to share. We look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Celine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La dame à l’accueil a été très sympathique.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 9일
Dear Guest,We thank you for sharing your experience with us and for emphasizing the sympathy of the lady at reception. We are delighted that you had a positive experience thanks to our friendly staff.We hope to welcome you again during your next visit.Sincerely,Hotel Manager

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 7일
Dear Guest,Thanks for your perfect 10 out of 10 rating on Hotels.com. We're thrilled to receive your positive feedback and are delighted that you had an outstanding experience during your stay. Your satisfaction is our top priority, and we look forward to providing you with another exceptional stay on your next visit. Sincerely,Hotel Manager