리셉션

NYX 호텔 바르샤바 바이 레오나르도 호텔 여행 후기

4 out of 5

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 358개 이용 후기 중 291개" "
평점 8 - 좋아요. 358개 이용 후기 중 46개" "
평점 6 - 괜찮아요. 358개 이용 후기 중 14개" "
평점 4 - 별로예요. 358개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 358개 이용 후기 중 2개" "

9.8/10

청결 상태

9.4/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

??

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
VERY GOOD
2024년 3월에 1박 숙박함
답변 제공: Nino 님, 2024년 3월 11일
Dear ??,Thank you for taking the time to share your feedback. We are delighted to hear that you found our services to be very good. Your satisfaction is our utmost priority, and we are always eager to exceed our guests' expectations.We value your comments and we will continue to strive for excellence in our service. We look forward to having the opportunity of welcoming you back to NYX Hotel Warsaw in the future.With best NYX greetings,NinoGeneral Manager

10/10 - 훌륭해요

ChulHee

2022년 11월에 1박 숙박함
답변 제공: Olexandra 님, 2023년 7월 21일
Dear ChulHee,We sincerely appreciate your fantastic rating of 10 out of 10 ! It was a pleasure having you stay at NYX, and we hope to have the opportunity to welcome you back to our hotel in the future.Thank you for your kind feedback and for choosing NYX for your stay. We strive to provide exceptional experiences for all our guests, and we're thrilled to know that you had a wonderful time with us.Once again, thank you for your support, and we eagerly await the chance to host you again.Best Regards,Olexandra KozachenkoFO Shiftleader

10/10 - 훌륭해요

si yeop

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
유럽 장기출장중 폴란드에서 지낸 호텔
새로 지은 호텔답게, 시설도 깔끔하고 편리합니다. 주변에 중앙역과 쇼핑몰이 있어서, 업무를 위한 이동과 식사 등 생활하기에도 편합니다.
2021년 10월에 2박 숙박함
답변 제공: Paulina_K 님, 2021년 11월 2일
Hi si yeop, Thank you so much for fantastic review and hope to see you again! Best regards, Paulina Kołodziejczyk GM

10/10 - 훌륭해요

DOMYUNG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
청결하고 직원의 친절함에 매우 만족함
2021년 10월에 7박 숙박함
답변 제공: Paulina_K 님, 2021년 10월 21일
Hi DOMYUNG, I'm very happy to hear that:-) Best regards, Paulina Kołodziejczyk GM

10/10 - 훌륭해요

Valentin 님, Marnes-la-Coquette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Nino 님, 2024년 5월 20일
Dear ValentinWe're thrilled to see your perfect rating of our establishment, NYX Hotel Warsaw. It's always a pleasure to know that our guests had a brilliant experience during their stay with us.Please know that we are always committed to providing our guests with top-quality service and a comfortable environment. It's essential for us to know that you felt well taken care of by our dedicated staff. We hope that your positive experience will bring you back to us in the near future. Thank you again for your supportive feedback, and we look forward to welcoming you back soon.With best NYX greetings,NinoGeneral Manager

10/10 - 훌륭해요

Alina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, convenient location, delicious breakfast, clean rooms. I would definitely recommend this hotel.
2024년 5월에 1박 숙박함
답변 제공: Nino 님, 2024년 5월 15일
Dear Alina,Your positive feedback is warmly received and greatly appreciated. It's delightful to hear that our hotel property met your expectations and that you found our location to be convenient for your needs.Many guests have shared their appreciation for the breakfast we serve, so we're particularly glad to hear that you enjoyed it as well. Our culinary team takes great pride in providing a varied and delicious start to the day.Cleanliness is a top priority for NYX Hotel Warsaw, we strive to provide a comfortable and spotless environment for all our guests, and it's always encouraging to know when this has been achieved.It's truly rewarding to read that you would recommend our hotel to others. We aim to offer a hospitable and memorable experience, and your recommendation indicates that we are succeeding in this goal.Thank you for choosing NYX Hotel Warsaw for your stay. We hope to have the pleasure of welcoming you back in the future.With best NYX greetings,NinoGeneral Manager

10/10 - 훌륭해요

Gabriele

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ein hervorragendes Hotel, ausgezeichnete Ausstattung, urban-erfrischend-einfach toll!!! Besten Dank für die atemberaubenden Zimmer im 15. Stock zu einem vernünftigen Preis. Wir kommen sehr gerne wieder.
2024년 5월에 4박 숙박함
답변 제공: Nino 님, 2024년 5월 14일
Sehr geehrte Gabriele,Ihre lobenden Worte sind eine wahre Freude zu lesen. Es ist wunderbar zu hören, dass Sie unsere hervorragende Ausstattung und das urbane, erfrischende Ambiente unseres Hotels so sehr schätzen. Offensichtlich haben unsere Zimmer im 15. Stock mit ihrem atemberaubenden Ausblick einen bleibenden Eindruck bei Ihnen hinterlassen.Ihre Zufriedenheit liegt uns sehr am Herzen und es ist immer unser Ziel, den Aufenthalt unserer Gäste so angenehm wie möglich zu gestalten. Dass wir dies erreicht haben, zeigt Ihre Bewertung sehr deutlich. Es freut uns, dass Sie beabsichtigen, uns wieder zu besuchen. Das ist das größte Kompliment, das wir erhalten können. Bis dahin wünschen wir Ihnen alles Gute und freuen uns auf Ihren nächsten Besuch im NYX Hotel Warsaw.Mit freundlichen Grüßen,NinoGeneral Manager

10/10 - 훌륭해요

Yasin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a very pleasant stay at NYX Hotel. Got the room 704 with a balcony which had a nice view. Breakfast was amazing with many options.
2024년 5월에 2박 숙박함
답변 제공: Nino 님, 2024년 5월 14일
Dear Yasin,It brings us immense joy to hear that your stay at NYX Hotel Warsaw was a pleasant one. The view from Room 704 is indeed impressive, and we are glad that you were able to enjoy it.Our breakfast is something we pride ourselves on, as we aim to cater to the various preferences of our guests. It's delightful to hear that you enjoyed the variety of options available. At NYX Hotel Warsaw, we strive to offer our guests a unique and memorable experience. Your positive feedback affirms that we're on the right track, and it motivates us to continue working hard to uphold our high standards.We hope to welcome you back soon for another wonderful stay.With best NYX greetings,NinoGeneral Manager

10/10 - 훌륭해요

Ewa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice design and smart technology.
2024년 5월에 2박 숙박함
답변 제공: Nino 님, 2024년 5월 13일
Dear Ewa,Your rating of 5 out of 5 stars truly brightened our day! It's fantastic to hear that you were impressed with the design and technology features at the NYX Hotel Warsaw.Our team places great importance on providing an environment that is not only visually pleasing but also technologically advanced to enhance our guests' experience. We believe that the fusion of design and technology creates a unique stay experience, and we're thrilled to know this aspect of our hotel met your expectations.We look forward to welcoming you back to our hotel in the future and providing you with the same high-quality service and amenities that you enjoyed during this visit.With best NYX greetings,NinoGeneral Manager

10/10 - 훌륭해요

Your

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wysoka kultura pobytu
2024년 5월에 1박 숙박함
답변 제공: Julia Front Office Shift Leader 님, 2024년 5월 13일
Dear Guest,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader.

10/10 - 훌륭해요

ADAM

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place in the good location.
2024년 4월에 3박 숙박함
답변 제공: Nino 님, 2024년 5월 9일
Dear Adam,Your uplifting review is greatly appreciated. It's wonderful to hear that you've had an enjoyable experience at our hotel and that our location was convenient for you.NYX Hotel Warsaw is indeed situated at a prime spot, and we are delighted that you found it to be advantageous during your stay. It's our pleasure to provide our guests with a prime location that allows easy access to numerous attractions and conveniences in the city.We strive to make every guest's experience as wonderful as possible and comments like yours are always encouraging. We look forward to welcoming you back on your next visit to Warsaw.With best NYX greetings,NinoGeneral Manager

10/10 - 훌륭해요

Shilpa Tushar

연인과의 여행
Great location
2024년 5월에 4박 숙박함
답변 제공: Nino 님, 2024년 5월 8일
Dear Shilpa Tushar,We are delighted to learn that you have rated your stay at our NYX a perfect score. Your positive recognition of our prime location is truly appreciated. Indeed, our hotel's strategic location is one of the aspects that we are very proud of. We understand the significance of being conveniently located close to various attractions and key points of interest for our guests, and we are pleased that this contributed to your enjoyable stay. We hope that our location encouraged you to explore and experience the vibrant city of Warsaw at its best, making your visit even more memorable. Once again, we extend our heartfelt gratitude for your kind review. It will be our pleasure to welcome you back in the near future for another excellent experience at NYX Hotel Warsaw.With best NYX greetings,NinoGeneral Manager

8/10 - 좋아요

Shuk Har

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Julia Front Office Shift Leader 님, 2024년 5월 8일
Thank you for your feedback.We are glad you have enjoyed your stay with us and we are looking forward to welcome you back in the near future. Best wishes, Julia Front Office Shift Leader

10/10 - 훌륭해요

Pawel 님, Des plaines

2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Tomasz 님, Chicago

2024년 4월에 4박 숙박함
답변 제공: Nino 님, 2024년 5월 13일
Dear Tomasz,We are delighted to learn that your experience at NYX Hotel Warsaw has been a satisfying one, as indicated by your perfect score. It brings us immense joy to know that we were able to meet your expectations and provide a memorable stay.The entire team here at NYX Hotel Warsaw works diligently to create an environment that is comfortable and welcoming. Your positive rating serves as a testament to our efforts and encourages us to continue striving for excellence.We are committed to ensuring that every guest's experience is a positive one, and we are pleased that we were able to deliver that for you. Your satisfaction is our highest reward and it is always gratifying to receive such positive feedback.We look forward to the pleasure of welcoming you back to NYX Hotel Warsaw on your next visit and aim to make your future stays as enjoyable as this one.With best NYX greetings,NinoGeneral Manager

10/10 - 훌륭해요

Marc

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
modern luxury, comfortable, great food
2024년 4월에 2박 숙박함
답변 제공: Nino 님, 2024년 4월 18일
Dear Marc,Your kind words have truly brightened our day! We're thrilled to hear that you appreciated the modern luxury and comfort that NYX Hotel Warsaw strives to deliver.Our aim is to create an environment that not only feels like a home away from home, but also exudes an air of elegance. We understand the importance of a comfortable stay and are pleased to know that we were able to meet your expectations.Furthermore, it's delightful to read your compliments about our food. Our culinary team puts a lot of thought and effort into creating delectable meals that cater to a variety of tastes and preferences. It’s always fulfilling to see that hard work appreciated by our valued guests.Once again, thank you for sharing your experience. We hope to have the pleasure of welcoming you back to NYX Hotel Warsaw in the near future.With best NYX greetings,NinoGeneral Manager

6/10 - 괜찮아요

Matthew

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Nino 님, 2024년 4월 18일
Dear Matthew,Your feedback is crucial to us and we appreciate you taking time out of your day to leave a review. We notice that your overall rating of our services was a three out of five. It is clear that there are areas in which we could have met your expectations more effectively.NYX Hotel Warsaw is committed to providing a memorable experience to all our guests and we hold ourselves to the highest standards of hospitality. We value every opportunity to learn from our guests' experiences and improve where necessary.We trust that your next stay with us will be more satisfactory, as we continuously strive to provide the best service to our guests. Your voice is important to us and is instrumental in our mission to provide the best guest experience possible.Thank you once again for your valuable feedback.With best regards,NinoGeneral Manager

10/10 - 훌륭해요

Rodrigo

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing
2024년 4월에 1박 숙박함
답변 제공: Julia Front Office Shift Leader 님, 2024년 4월 14일
Dear Rodrigo,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 - 훌륭해요

Nina

2024년 4월에 1박 숙박함
답변 제공: Nino 님, 2024년 4월 8일
Dear Nina,What a delight it is to read your succinct yet powerful rating. Your perfect score of '5 out of 5' tells us that we have succeeded in providing a memorable experience, which is always our top priority at NYX Hotel Warsaw.We believe that our commitment to maintaining high standards in every aspect of our service contributes to such wonderful guest experiences. Our team is dedicated to ensuring that every individual feels welcomed and is treated with the utmost respect and care.It is your satisfaction that fuels our drive to continuously improve and deliver beyond expectations. We look forward to the privilege of serving you again in the near future.With best NYX greetings,NinoGeneral Manager

10/10 - 훌륭해요

Tomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super hotel
2024년 3월에 1박 숙박함
답변 제공: Julia Front Office Shift Leader 님, 2024년 3월 31일
Dear Tomas,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 - 훌륭해요

Morgan

2024년 3월에 3박 숙박함
답변 제공: Julia Front Office Shift Leader 님, 2024년 4월 2일
Dear Morgan,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

8/10 - 좋아요

Nicole

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Nino 님, 2024년 3월 7일
Dear Nicole,We would like to express our gratitude for your review and for giving us a score of 4 out of 5. It is always a pleasure to receive positive feedback from our guests. We always aim to provide a high level of service and it seems we have met that mark with your stay. However, we also acknowledge that there is always room for improvement. We would appreciate if you could share more details about your stay and any suggestions you might have to help us achieve a perfect score in the future. We value your input greatly and it would be our pleasure to take your suggestions on board. We look forward to the opportunity to host you again at NYX Hotel Warsaw and strive to make your next visit even more satisfactory.With best NYX greetings,NinoGeneral Manager

10/10 - 훌륭해요

Fotios

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Julia Front Office Shift Leader 님, 2024년 3월 5일
Dear Fotios,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, but overpriced drinks and food.
Very nice, clean and modern hotel just in the middle of the Warsaw city center. However 200 PLN for a bottle of Resling wine (with the twisted cup! 😵‍💫) is too much even for an foreigners. Same for breakfast, overpriced...
2024년 2월에 2박 숙박함
답변 제공: Julia Front Office Shift Leader 님, 2024년 2월 22일
Dear Guest,Thank you for your feedback. We are glad you have enjoyed your stay with us. Our breakfast comes as a buffet and is providing many dietary options, therefore this comes with the certain price. We still hope you would visit us again in the future. Best wishes, Julia Front Office Shift Leader

2/10 - 너무 별로예요

Michal

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Julia Front Office Shift Leader 님, 2024년 2월 22일
Dear Michal,Thank you for your feedback. We would like to understand more, what we could have done better to create a better experience for you in the future. Please feel free to contact us directly. We still hope you would give us another chance and visit us again. Best wishes, Julia Front Office Shift Leader

10/10 - 훌륭해요

Janne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Liikematka Varsovaan
Erinomainen hotelli erinomaisella sijainnilla.
2024년 2월에 2박 숙박함
답변 제공: Nino 님, 2024년 2월 20일
Dear Janne,Your review makes us smile! It is great to hear that you found our hotel excellent and the location convenient. We strive to provide our guests with first class facilities and services, complemented by an excellent location. Your positive feedback shows that we are on the right track.We look forward to welcoming you back to our NYX hotel in the future!With best NYX greetings,NinoGeneral Manager

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
100% recommend
Very good hotel, great location
2024년 2월에 3박 숙박함
답변 제공: Julia Front Office Shift Leader 님, 2024년 2월 16일
Dear Joe,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 - 훌륭해요

Patryk

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ein tolles modernes Hotel mit super Service und tollen Zimmerblick auf die Stadt sowie Skyline von Warschau. Wird gerne zukünftig wieder gebucht😉
2024년 2월에 3박 숙박함
답변 제공: Julia Front Office Shift Leader 님, 2024년 2월 11일
Dear Patryk,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 - 훌륭해요

arjang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Julia Front Office Shift Leader 님, 2024년 2월 11일
Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 - 훌륭해요

Johan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Nino 님, 2024년 2월 6일
Dear Johan,Such a succinct yet powerful review! It's delightful to hear that your experience at our NYX was a perfect "10 out of 10". This is the level of service we aim to provide to all our esteemed customers. We look forward to your next visit. With best NYX greetings,NinoGeneral Manager

10/10 - 훌륭해요

Paul

2024년 2월에 1박 숙박함
답변 제공: Nino 님, 2024년 3월 22일
Dear Paul,We are delighted to hear that you've rated us 5 out of 5. Your positive review is very much appreciated and we are glad to know that you had a pleasant stay at NYX Hotel Warsaw. Our team strives to provide our guests with exceptional service and it's always rewarding to hear when we are successful. We look forward to welcoming you back to our hotel in the near future. Once again, thank you for choosing NYX Hotel WarsawWith best NYX greetings,NinoGeneral Manager

10/10 - 훌륭해요

Ana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel in a very good location . Staff is super friendly . Totally recommend
2024년 1월에 1박 숙박함
답변 제공: Nino 님, 2024년 1월 26일
Dear Ana,Your generous comments are very much appreciated. It's delightful to know that you found our hotel beautiful and our location advantageous. We're particularly pleased that our team's friendliness stood out to you. At NYX, we believe in providing a warm and friendly environment for our guests and we're glad to hear that we've succeeded in this regard.Your recommendation means the world to us and we look forward to having the opportunity to welcome you back on your next visit. With best NYX greetings,NinoGeneral Manager

10/10 - 훌륭해요

Leszek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Nino 님, 2024년 1월 23일
Dear Leszek,Your perfect rating has brought us immense joy. It's heartening to know that your experience with our NYX was satisfactory. As a business, we thrive on providing excellent service and your feedback reinforces our commitment to this intent. We look forward to serving you again in the future.With best NYX greetings,NinoGeneral Manager

10/10 - 훌륭해요

Emilia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel in the city centre with attractions near by
2024년 1월에 2박 숙박함
답변 제공: Julia Front Office Shift Leader 님, 2024년 1월 19일
Dear Emilia,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. best wishes, Julia Front Office Shift Leader

10/10 - 훌륭해요

Günter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Julia Front Office Shift Leader 님, 2024년 1월 12일
Dear Gunter,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

8/10 - 좋아요

Mariana

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Muito bom, porém afastado da parte histórica
O quarto e o hotel são muito bons! De extremo bom gosto, confortáveis e oferecem todos os serviços para os hóspedes. Porem, longe das atrações principais - ex: old town, bairro judeu, museus etc!! Facilita pois está perto de um ponto de trás porte público e da estação central Contudo, achei que os funcionários não estão preparados para receber estrangeiros, pois em sua maioria não falam em inglês e não são solícitos com seus clientes.
2023년 12월에 1박 숙박함
답변 제공: Julia Front Office Shift Leader 님, 2024년 1월 12일
Dear Mariana,Thank you for your feedback. We are glad you have enjoyed your stay with us, especially your room. We are located in the urban city center, with central train station just across the street, unfortunately some attractions might be further, but we have a great connection! As of a employees, I can assure our staff speaks English Polish and even some more languages, we are sorry if there were some issues with communication. We hope to welcome you back in the future. Best wishes, Julia Front Office Shift Leader

10/10 - 훌륭해요

idan

2023년 12월에 4박 숙박함
답변 제공: Nino 님, 2024년 1월 8일
Dear iden,Thank you so much for the 10 out of 10 review.With best NYX greetings,NinoGeneral Manager

4/10 - 별로예요

Frank

별로예요: 직원 및 서비스, 객실의 편안함
We had order a room with big bed but get to separate beds. They offered us for 400 zloty we could get a big bed on the high floor. We had already paid for a big bed. The hotel is a scam and I will recommend the inter continental hotel where I normal stay. They are the best in warszawa
2023년 12월에 1박 숙박함
답변 제공: Nino 님, 2024년 1월 8일
Dear FrankIt's unfortunate to hear about your experience regarding the bed arrangements. At NYX, we aim to make all our patrons feel comfortable and satisfied during their stay. It is fundamental to us to deliver rooms that are in accordance with our guests' preferences and requirements.It's regrettable if there seemed to be a misunderstanding about the type of bed in your room. Our team always strives to clarify all aspects of your booking and provide the most suitable solution.We value your feedback as it helps us strive for excellence. We hope that despite this experience, we will have the opportunity to welcome you back to our NYX in the future, and provide you with the quality of service we pride ourselves on.With best regards,NinoGeneral Manager

10/10 - 훌륭해요

Musa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Julia Front Office Shift Leader 님, 2023년 12월 29일
Dear Musa,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back in the future.Best wishes, Julia Front Office Shift Leader

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Julia Front Office Shift Leader 님, 2023년 12월 28일
Dear Simon,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back in the near future. Best wishes, Julia Front Office Shift Leader.

10/10 - 훌륭해요

sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the stay, beautiful hotel and decor! The only thing which wasn’t good was the 1st person we met at reception! The guy was rude, gave us the wrong information for breakfast, wrong room as had to go back down as card not working and no apology!! Besides that the place and other staff were lovely! Would return! Ps would be nice to have still water in rooms as only sparkling water provided
2023년 12월에 3박 숙박함
답변 제공: Julia Front Office Shift Leader 님, 2023년 12월 28일
Dear Sharon,Thank you for your feedback. We are glad you have enjoyed your stay with us. We will investigate the situation at the reception, but I am glad the rest of the stay was great. We hope to have you back in the near future. Best wishes, Julia Front Office Shift Leader.

10/10 - 훌륭해요

Torben

2023년 11월에 3박 숙박함
답변 제공: Nino 님, 2023년 12월 6일
Dear Torben,Thank you so much for the 10 out of 10 review!With best NYX greetings,NinoGeneral Manager

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wintry weekend in Warsaw
Easy to find, great location. Lovely, clean, modern hotel. Great breakfast selection. Two small cons, we found the bed very hard and our shower drain made a constant noise however would stay again.
2023년 11월에 2박 숙박함
답변 제공: Nino 님, 2023년 11월 20일
Dear Rebecca,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel easily and enjoyed its modern design and cleanliness. We also appreciate your kind words regarding our breakfast selection. We regret to hear that the bed was not comfortable and that you experienced a noisy shower drain. Our priority is always to ensure a pleasant stay for all of our guests, so we take such feedback very seriously. Our team is committed to creating a positive experience for everyone who stays at NYX, so we will continue striving towards that goal in the future. Thank you again for staying with us.With best NYX greetings,NinoGeneral ManagerPS: Also thank you for the snowy picture

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Nino 님, 2023년 11월 20일
Dear Simon,Thank you so much for rating us 10 out of 10! We pride ourselves on providing excellent customer service and always do our best to ensure our guests have a positive experience during their stay. Your review is very much appreciated and it means a lot to us. Thank you again for your review.With best NYX greetings,NinoGeneral Manager

10/10 - 훌륭해요

Wissam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect place
2023년 11월에 6박 숙박함
답변 제공: Nino 님, 2023년 11월 20일
Dear Wissam,Thank you for your kind words! We are glad to hear that you had a pleasant experience staying with us at NYX. It is our goal to create a comfortable and enjoyable environment for our guests. We appreciate your taking the time to share your experience and we look forward to welcoming you back soon.With best NYX greetings,NinoGeneral Manager

10/10 - 훌륭해요

Amparo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vacaciones
El hotel esta muy bien situado, un hotel moderno y comprometido con el planeta.
2023년 11월에 2박 숙박함
답변 제공: Nino 님, 2023년 11월 20일
Dear Amparo, Thank you for your kind words about our hotel - we're so glad you enjoyed its location and our commitment to the planet. We strive to create a luxury and comfortable experience for our guests, and hope you choose us again when staying in the area.With best NYX greetings,NinoGeneral Manager

10/10 - 훌륭해요

Molly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Must stay!
Gorgeous stay at this modern, clean and comfortable hotel. Lovely food and drinks, comfy beds and great location.
2023년 11월에 2박 숙박함
답변 제공: Nino 님, 2023년 11월 14일
Dear Molly,It's wonderful to learn that you enjoyed your stay at NYX. Hearing that you found our hotel modern, clean, and comfortable truly warms our hearts. It’s always our aim to ensure our guests enjoy an optimal experience with us, and it seems like we hit the mark with you.Your kind comments regarding our food, drinks, and the comfort of our beds are greatly received. We couldn't be more pleased to know you enjoyed our strategic location as well.We look forward to welcoming you back in the near future. Your satisfaction is our greatest reward.With best NYX greetings,The NYX Hotel TeamNinoGeneral Manager

10/10 - 훌륭해요

Harald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastisk beliggenhed og god service
2023년 11월에 3박 숙박함
답변 제공: Nino 님, 2023년 11월 14일
Kære Harald,Vi er glade for at høre, at du fandt vores beliggenhed fantastisk og servicen tilfredsstillende.På NYX stræber vi efter at tilbyde det bedste til vores gæster, og din feedback bekræfter vores teams dedikation. Vi håber at få lejlighed til at byde dig velkommen igen i fremtiden.Med venlig hilsen,Dit Hotel NYX-teamNino General Manager

10/10 - 훌륭해요

Giuseppe

2023년 10월에 1박 숙박함
답변 제공: Julia Front Office Shift Leader 님, 2023년 11월 6일
Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader.

10/10 - 훌륭해요

Hervé

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Nino 님, 2023년 10월 31일
Dear Herve,Thank you so much for the 10 out of 10 review.With best NYX greetings,NinoGeneral Manager