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홀리데이 인 레밍턴 스파 - 워릭, IHG 호텔 여행 후기

3 out of 5
홀리데이 인 레밍턴 스파 - 워릭, IHG 호텔
Olympus Avenue Tachbrook Drive, Tachbrook Park, Warwick, England

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 494개 이용 후기 중 167개" "
평점 8 - 좋아요. 494개 이용 후기 중 204개" "
평점 6 - 괜찮아요. 494개 이용 후기 중 71개" "
평점 4 - 별로예요. 494개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 494개 이용 후기 중 14개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

David

2024년 1월에 1박 숙박함

8/10 - 좋아요

Andy

가족 여행
Just great staff !
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Two night stay personally I couldn’t fault anything.Would definitely stay again
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff were amazing. Best we’ve ever encountered. Lyn Carol and co were first class. We’ll visit this hotel again based solely on how friendly and helpful these two ladies were, especially Lyn.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

ASHOK

2023년 12월에 1박 숙박함
답변 제공: Nick 님, 2024년 1월 14일
Good morningI can but apologies that you did not enjoy your stay. If you would like to contact me directly on the following email; bem.hileamington@kewgreenhotels.com

4/10 - 별로예요

Luke

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room needs a bit of investment, not the usual holiday inn standard. No water in the room, strange for the price
2023년 12월에 1박 숙박함

8/10 - 좋아요

Maurice

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Imran

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: N 님, 2024년 3월 16일
Thank you for your review. We are so glad that you enjoyed your stay. Hopefully we will get to welcome you again in the future.

10/10 - 훌륭해요

Imran

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: N 님, 2024년 3월 16일
Thank you for your review. We are so glad that you enjoyed your stay. Hopefully we will get to welcome you again in the future.

8/10 - 좋아요

Lina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Practical short stay
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Imran

좋아요: 청결 상태, 편의 시설/서비스
답변 제공: N 님, 2024년 3월 16일
Thank you for your review. We are so glad that you enjoyed your stay. Hopefully we will get to welcome you again in the future.

10/10 - 훌륭해요

Marjorie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were efficient and friendly and made the stay
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Mohsin

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Karen

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Elvis

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Elaine

2023년 10월에 1박 숙박함

8/10 - 좋아요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Staff were great, very kind along with being helpful and attentive. Room is a bit dark, but its fine. Lovely shower. Bed, the beds mattress needs changing. Too uncomfortable and it feels well used. Not a great nights sleep during my stay. 2nd night i slept better, but i was exausted! The mattresses need upgrading.Too much light comes through under the door as well. For the price per night, over £150 it was well over priced. Staff made the difference though.
2023년 10월에 2박 숙박함

8/10 - 좋아요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
What's great about this hotel is the people. They are consistently positive, friendly, polite, helpful and enthusiastic. The hotel itself was built in 1988 but has been refurbished and refreshed. It's well-maintained and clean, if a little eccentric. It's close to the M40 and local attractions. The downside is the nearby location—no restaurants beyond McDonald's are within easy walking distance although plenty are within driving distance.
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Steven

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Chui Ying

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friend staff
vey friendly staff assisted to help in all aspects. Abundant parking spaces and decent breakfast served daily.
2023년 9월에 7박 숙박함

8/10 - 좋아요

Janine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lively stay
Friendly staff and good environment
2023년 9월에 2박 숙박함

8/10 - 좋아요

Richard

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Jill

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel was convenient for the bowls championships we were attending. Staff were helpful. However there were too few of them. Rooms were fine. The food ordering system was difficult to use and the food very expensive. There wasn't enough space for all guests to be seated. The lift button to upper floors didn't work, meaning elderly guests trying to carry heavy bowls bags up stairs. The phones didn't work for outside calls, and the first staff member I spoke to about this didn't know that this was a permanent situation and said it must just be my phone. I'd left my mobile behind and had to phone home from the reception phone. Despite there being no table service, a service charge was automatically added. Most frustratingly the staff said they hadn't realised the national bowls championship was on - he biggest event Leamington hosts annually - and that they usually had special offers for bowlers but hadn't got them this year. I don't think we'll be back.
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Samantha

2023년 8월에 1박 숙박함

8/10 - 좋아요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

IJ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel & staff, great for bowls finals!
Third time we've stayed here now and it's still as nice as the first. Staff are really friendly and helpful, and the room has always been comfortable and clean. Breakfast is amazing with loads of choice, and for me the coffee from the machine was very nice, which is fab because I've had some awful stuff in other places. I was involved in the national bowls finals and would recommend it to anyone for that event. Very easy access to Victoria Park and you approach the car park from the right side of town. Thanks again for a lovely stay, we will be back.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Friendly staff, especially the lady behind the bar in the evening of the first night. Lovely breakfast, plenty of choice. Clean comfortable room
2023년 8월에 2박 숙박함

4/10 - 별로예요

Gareth 님, Cardiff

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would like to start by saying the staff were excellent, they went above and beyond and would be a credit to any company. However, I will never stay at this Holiday Inn again. The food was dreadful, you have to order it via an app and to add insult to injury you are automatically charged a service charge. The only service was bringing the food from the kitchen to the table. The hotel ran out of white wine. If you order a Kopperberg at the bar and have ice, there is an additional charge of £2.41 for "ice and pouring" We had one pack of 3 custard cream biscuits that were on the bed when we arrived on the Friday (there were 2 of us staying in the room), I ate the biscuits on the Friday night. We made our bed when we went out on the Saturday morning, when we got back someone had been laying on it and obviously watching TV as the TV remote was now under the duvet and the pillow was all creased. I could go on but I really don't have the inclination as I doubt what I say will make any difference.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything and everyone was first rate thanks for a comfortable stay
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

JOSH

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect family hotel
Great friendly staff, took pride to make us as a family feel very welcome. Could recommend highly enough for young families
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and helpful staff
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스
Very friendly staff!!
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Nicola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We went for my birthday and wedding anniversary and they did everything to ensure a wonderful stay. Champagne, cards and cakes. The staff were fantasic and were great with our little dog
2023년 6월에 3박 숙박함

8/10 - 좋아요

Graham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
breakfast possibly the best I've had in a hotel
The room was ok - staff excellent - breakfast possibly the best I've had in a hotel - only problem with the breakfast was I wanted everything! good spread of full English and continental. I would definitely stay there again
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Rhiannon

2023년 6월에 2박 숙박함

4/10 - 별로예요

Argo Nautical Limited

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

john

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great weekend
Stayed 2 nights over the weekend and had a great time. Room clean and spacious, staff helpful and cheerful, food was lovely
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Nic

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Graham

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Lynette

2023년 4월에 2박 숙박함

8/10 - 좋아요

Lyndon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lifts out of order
Visited the same hotel three weeks ago. At that time only one of the lifts was working. This both the lifts we out of order.
2023년 4월에 2박 숙박함

6/10 - 괜찮아요

Elizabeth

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
Ok stay for 1 night
Check in was easy, room was clean, not much room between beds. Beds and pillows were rock hard, very uncomfortable sleep. There was a machine humming all night from outside. Breakfast was ok, but items were not replenished too quickly, heard people having to ask if they had any more of this or that.
2023년 4월에 1박 숙박함

8/10 - 좋아요

Colin

좋아요: 직원 및 서비스, 객실의 편안함
Not bad
Had a good stay but for a premium room sadly didnt feel like it. Certainly needed some TLC.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Annette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Lyndon

2023년 3월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Our stay was for one night The room decor was a bit tired and outdated the furnishings were adequate for the a one night stay Room was clean qhen we arrived Breakfast was ample with a good selection one suggestion is to teach staff how to work toaster The staffwere competent and did their best to make our stay a happy one may be they need more than two members of staff in guest facing areas on each shift.
2023년 3월에 1박 숙박함

8/10 - 좋아요

Lene

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a lovely quiet one night stay in a standard room it was clean with a nice comfortable bed. We had the breakfast in the morning which was very nice with a lot of choices.
2023년 2월에 1박 숙박함

4/10 - 별로예요

Benjamin

좋아요: 청결 상태
별로예요: 직원 및 서비스
When i arrived and attempted to checkin, there wasnt a member of staff about. I had to find one myself. He checked me in, but then my room keycard wouldnt work.
2023년 1월에 1박 숙박함