저녁 식사 제공, 야외에서 식사

르 메르디앙 알링턴 여행 후기

4 out of 5
르 메르디앙 알링턴
1121 19th Street North, Arlington, VA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 498개" "
평점 8 - 좋아요. 1000개 이용 후기 중 262개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 119개" "
평점 4 - 별로예요. 1000개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 56개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

2/10 - 너무 별로예요

HYUNSIK

별로예요: 직원 및 서비스
2019년 8월에 1박 숙박함
답변 제공: Hazel 님, 2019년 8월 8일
Hello, Thank you for your feedback. If you would, please let us know why you rated us so low? We depend on the feedback of our guests to ensure that the same issues and poor experiences do not happen in the future. I look forward to hearing from you soon. Sincerely, Hazel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 5박 숙박함
답변 제공: Chris A. 님, 2019년 1월 31일
Thank you very much for staying with us, hope to have you back with us very soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parking is not so convenient and not included in room charge. Everything else was great.

10/10 - 훌륭해요

WOOSUB

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Judith

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 4일
Dear Judith, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Hotel Management

2/10 - 너무 별로예요

Timothy 님, Jacksnville

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room had a bed that was broken. The sink only dispersed hot water for the majority of the time. The dining is sometimes open and sometimes closed... no communication of when they would be closed. Short staffed hotel. Does not live up to Marriott standards
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 4일
Dear Timothy, I am sorry we didn't provide the comfort you are accustomed to from a Marriott hotel during this stay. Thank you for your honest feedback, and please know that we will review it with the staff as we are constantly working to provide a high level of satisfaction. We hope you will return for an improved experience on a future trip. Sincerely, Hotel Management

8/10 - 좋아요

tetsuya

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and Clean. We like bathroom jacuzzi.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 13일
Dear tetsuya, Clean rooms are the foundation for an excellent stay. We are so happy to hear that you were comfortable at our hotel and that you appreciated the efforts of our housekeeping team. Hosting you was our pleasure, and we hope to do so again soon. Best, Viridiana Jackson, GM

8/10 - 좋아요

Venakta PST

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Near to Washington dc
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 13일
Dear Venakta PST, Thank you for taking the time to write. I’m happy to hear that our convenient location made for an enjoyable stay. A return visit is the best compliment, so we hope to welcome you back soon. Best, Viridiana Jackson, GM

6/10 - 괜찮아요

Latisha

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The property is mixed with condos and have a complex layout… the property has limited amenities and subpar for the brand reputation. Just a regular hotel room no wow factors.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 20일
Dear Latisha, Thank you for your time in reviewing our hotel. We strive to provide a WOW experience, so I regret that your visit was just okay. We appreciate your patronage and hope to impress you on a return visit. Sincerely, Viridiana Jackson, GM

6/10 - 괜찮아요

Jane

가족 여행
Too many different elevators to get to room. Towels and amenities a little tired and old. No coffee in morning in lobby.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

george p

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Maria Ana

출장 여행, 가족 여행
Room given was not I requested
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 1일
Thank you for your rating! I hope to see you again soon!

10/10 - 훌륭해요

A Gift

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super recomendable
Great location, great WIFI, modern and beautiful view to the obelisc
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 1일
Thank you for your rating! I hope to see you again soon!

10/10 - 훌륭해요

Dean

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Barbara 님, Springfield

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 1일
Thank you for your rating! I hope to see you again soon!

8/10 - 좋아요

John 님, West Hartford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good business hotel.?a little pricey for it’s services. Very nice lobby area if needed for business.
2024년 1월에 4박 숙박함

8/10 - 좋아요

Tushar

2024년 1월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 1일
Thank you for your rating! I hope to see you again soon!

8/10 - 좋아요

Dion

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 1일
Thank you for your rating! I hope to see you again soon!

8/10 - 좋아요

Cathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our front desk check-in was very personable, as was the maid service.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Shantell

좋아요: 직원 및 서비스
Loved the staff. Didn’t care too much for the room.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Liubov

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel and staff! Perfect location close to Georgetown and metro rail. Very quiet and comfortable room. Nice view.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The things that draw me are ease of parking and proximity to Key Bridge. Park at hotel...walk over Key Bridge...middle of G'town.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Adam L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel right across from Georgetown
This is a very nice hotel. The only downside is parking. Find a street spot for free during certain hours or park in the lot at $40 a day. The hotel is nice and clean. Staff was very helpful. Easy to get around just walk in go to the lobby then from there u take a second elevator to your room
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Malcolm

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reserved a room for a family of four and they put us in a handicap room. Low water pressure in the shower.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Rajkumar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 23일
Thank you for your rating! I hope to see you again soon!

10/10 - 훌륭해요

Zato

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 1일
Thank you for your rating! I hope to see you again soon!

6/10 - 괜찮아요

Seth

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
This hotel is located conveniently to Arlington national Cemetary where we layed wreaths for our fallen soldiers. When we arrived the reception clerk was cold and mostly uninformative. He appeared to be annoyed with having to check us into the hotel. When asked about parking he waved his hand and said " two driveways down on the left...it's public parking"; not what I expect from what's indicated as a high end hotel. Rooms had little accomodations, no microwave or refrigerator and certailnly not enough charging outlets, 1 by the bed, for our devices. Only good thing was that McDonalds was across the street.
2023년 12월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 22일
Thank you for your feedback! I am deeply embarrassed by the quality of your check-in experience. Your feedback will help us discover and train our team members to avoid issues like your experience from repeating.

8/10 - 좋아요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice but confusing
Really nice hotel but layout was a bit confusing and hard to find our way around.
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 22일
Thank you for taking the time to share your experience with us, Janice! We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed the majority of your stay at our property.

8/10 - 좋아요

Srinivas

2023년 12월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 22일
Thank you for posting your rating! We hope to see you again soon!

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hreatbplace
2023년 12월에 1박 숙박함
답변 제공: Daphnie 님, 2023년 12월 17일
Thank you for rating us! I hope to see you again!

10/10 - 훌륭해요

Joy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel staff made sure my stay was great and was very courteous. Hotel room was very nice, bed very comfortable. Any issues that arose they were quick to respond. I will stay at this hotel again in the future.
2023년 11월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 12월 22일
Thank you for taking the time to rate our hotel, Joy. It was a pleasure to welcome you as our guest and I am happy that you enjoyed your stay! We look forward to welcoming you back soon!

10/10 - 훌륭해요

Rafael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel. Just a little confusing to get in and out (4 different elevators)
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Seu

2023년 11월에 2박 숙박함
답변 제공: Daphnie 님, 2023년 12월 17일
Thank you for rating us! I hope to see you again!

8/10 - 좋아요

Kori

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There were a few technical issues with the heat but the staff was very attentive. The rooms were dim even with the lighting. It’s an older building though so some of this is to be expected
2023년 11월에 4박 숙박함

4/10 - 별로예요

Rohan

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I would recommend to improve cleanliness in the items that were provided. Our bath towels had hair all over them and looked like a used one.

8/10 - 좋아요

Judith

2023년 11월에 3박 숙박함
답변 제공: Daphnie 님, 2023년 12월 17일
Thank you for rating us! I hope to see you again!

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The ladies at the front desk are super sweet and helpful. I extended my stay and ended up with a late checkout with no problems
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Marquez

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel stay!
My stay over all was amazing, the staff were very friendly and adhered to all of my needs! However, the railing in the shower is tarnishing and a blue tint stained my wife’s and I washcloths. This was very disappointing; The ac unit was running oddly because at certain points the air would be on then suddenly without changing the temperature manually, the heat would come on. I didn’t like this at all, maintenance did come take a look because at one point the heat wasn’t working at all. However, the flip flop temperature was not pleasant. I would recommend with those concerns being addressed, staying at this hotel. I definitely would return! Thank you.
2023년 11월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 17일
Thank you for the great feedback you have provided, Marquez. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We really appreciate the constructive criticism, and will constantly work towards meeting that expectation that we proudly set amongst all our guests. Thank you again for your review, and we look forward to welcoming you back in the future!

8/10 - 좋아요

Shawn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like that the Hotel does not have its own parking lot and because of that it is an additional expense if you want to stay there.
2023년 11월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 17일
Thank you for taking the time to review our hotel, Shawn. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. Should you ever find yourself back in Arlington, please give us a chance to show you that our product and service can live up to your expectations.

10/10 - 훌륭해요

Daniel

2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 1일
Thank you so much for your 5-star rating, Daniel! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the not-too-distant future.

4/10 - 별로예요

E

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 1일
Thank you for taking the time to share your rating with us, E. We are deeply disappointed that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We have no excuse for our lapses or imperfections but constantly strive to make our guest journey better and hope you will give us another try to witness our positive changes.

6/10 - 괜찮아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 1일
Thank you for taking the time to share your rating with us, John. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit to Arlington.

8/10 - 좋아요

Constantine

2023년 10월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 17일
Thank you for taking the time to share your rating with us, Constantine. It was an honor to welcome you as our guest and we are pleased to know that the majority of your stay with us was satisfactory. We look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 - 훌륭해요

Lindsay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an incredible view of the Potomac but my personal favorite, I view of Georgetown! It made my heart happy to open the blinds and see my alma mater looking back. The staff was super friendly and even helped us check in early. Everything was so seamless. I will definitely stay there again!
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 20일
Thank you for taking a moment to share your experience from your recent stay with us, Lindsay. I am so happy to hear that our team was very friendly towards you and that you enjoyed our fantastic views of the DC area! We look forward to hosting you again soon.

10/10 - 훌륭해요

Alejandra 님, Elgin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel staff was all very helpful and welcoming. Doug at the bar was fun to talk to. Only thing I wish they had was a mini fridge in room. Other than that all was great!
2023년 10월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 20일
Thank you for taking a moment to share your experience, Alejandra. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We appreciate your feedback immensely and we will take your comments under consideration as we continually work on improving our guest experience. We look forward to hosting you again soon!

8/10 - 좋아요

Theo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed my stay. Would come back.
2023년 9월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 20일
Thank you for sharing your positive experience with us and with your fellow travelers, Theo. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel in the not-too-distant future.