Watamu Marine National Park, Watamu hotel rooms at the Independent

"My stay at Diamonds Dream of Africa was unfortunately a very mixed experience. We arrived late and, despite it being my birthday, our room was not ready upon arrival. The reception staff was not particularly welcoming, and the reception area itself appeared quite dirty, which immediately affected the first impression. There also seemed to be very few staff available during our stay, possibly because there was a team-building event ongoing at the hotel. The food experience was also disappointing. The menu choices were limited, and overall the food felt very basic for a resort of this standard. There is definitely room for improvement in both quality and variety. Housekeeping and guest support were quite poor. On our second day, our room was cleaned very late, and despite calling reception several times requesting basic items like soap and slippers, no one came to assist us. We eventually had to physically go to reception ourselves. At one point, we also had no water in the room. We informed reception, but there was little urgency or follow-up to check whether we were okay. The birthday experience was also mishandled. My friend had organized a surprise cake and birthday song for me, but the staff unfortunately ruined the surprise by repeatedly coming to our table, twice, asking who the birthday girl was. They then brought the cake and singing while I was still eating and seemed unable to wait until we had finished dinner. To make matters worse, they came while my friend was"

"Everything was great!!!"

"The room is beautiful and the staff is very kind and friendly "

"Kobe Suite is a nice smaller hotel, with two great pools. Limited lounge chairs around the pool area. Restaurant on site for lunch and supper was okay, one night I found a live bug in the olive they acted quickly to resolve the issue. Breakfast buffet is nice. Overall we would stay again if needed "

"The property is an ideal spot for people who don’t want to be in the busiest spot but also not far away from other amenities."

"The best thing about this Hotel is the location, it is right on the beach. However, it is a bit tired and rundown. The room was acceptable, but could’ve done with a refresh…. Some very basic amenities were missing, such as umbrellas to shade by the pool. The staff are lovely but seemed a bit poorly trained. Although the bar has a cappuccino machine, you couldn’t get a decent coffee at breakfast. No tonic water in the bar; I’ve never been able to not get a gin and tonic at a hotel before . I don’t think I’d stay again! "

"Returned to this great hotel in a wonderful location. The staff are extremely friendly. Good food and amazing pina coladas. "

"All staff was awesome"

"Excellent staff and service!"