웰링턴, 콜로라도의 가족 여행 호텔

“The accommodation itself was satisfactory. However, although I made advance payment at HOTELS.COM, the hotel charged again for the room with my credit card. I informed the hotel of my double billing through HOTELS.COM but the hotel did not respond for nearly a week. I stayed at the end of March and managed to get a refund in mid-April. Instead of apologizing, the hotel sent only the refund receipt by email without a word of greeting. I was very disappointed and upset.”