6/10 - ๊ด์ฐฎ์์
Tina
๊ฐ์กฑ ์ฌํ
2025๋
7์ 13์ผ
My family and I stayed from 7-6 - 7-11. The first night when we got to our room we realized the door woukd not lock behind us. I contacted Kasa via messenger & phone. There was a lot of back and forth on if it wad going to be fixed that night. After hours of not knowing for sure and being told someone was then told no not until the next day, we were able to just switch units. The unit we stayed at for the remainder of the time was nice, but there was a few things I noticed that I brought to their attention. One of the things being there was something stuck in an outlet (maybe a broken piece of a plug of some sort) this was in my daughter's room she stayed in. She didn't plug anything in it once she saw that. Another thing is I was told I would be getting a 50 dollar refund for my inconvenience for the lock and having to switch rooms. It's been a full week and I have yet to be refunded. Besides all of that, Wellington is such a beautiful town. We enjoyed the pool and did have a good time.
Tina H.
Maryland

Tina
2025๋
7์์ 5๋ฐ ์๋ฐํจ