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"Room was very clean and spacious. Breakfast was very good. Friendly service"

"Even during the last days of construction, the hotel was comfortable, like a classic hotel should be. Staff was personable and very attentive. My family was in Ottawa for a memorial, and we were all booked onto the same floor, and each room had a personal note of condolence, chocolates and fresh flowers. We were all very moved and very impressed by this thoughtfulness. Bartenders, waiters, bellhops and front desk staff really paid us attention, and made us feel very welcome. The remodeling is turning out very nice, too!"

"Beautiful hotel, we loved the interior. Room was spacious and clean. Staff was friendly and on the ball. We will definitely stay here again. Thank you!"

"Breakfast was fine except the sausages were obviously reheated and should have bacon as well eggs and beans were cold as well "

"Rooms were clean, check in was good. Had a bad stay as a result of other guess up till 3am parting loudly in the room next to ours. Expressed our concerns to the front desk but nothing was resolved. I think this hotel is aging quickly and needs up grades. The walls are paper thin and you can hear even the softer noises at night. When people feel they can party all night it is quit overwhelming. "

"They were unable to transfer me to a Hampton next to the airport. Can't see the reason since they're all owned by the same company."

"My room was very clean and the staff was great. I have no complaints and would stay there again."

"Good Location, very nice hotel overall"

"From the first moment if check-in through afternoon welcome cocktsils, a late sitting for supper at Heron and the outstanding breakfast at Muse, every staff member to a person understood the value of going beyond simply doing one's job proficiently to mastery of the holistic arts of hospitality. We could not have been made to feel more welcome or comfortable. A perfect weekend getaway after a difficult Winter. We are already looking forward to our next visit in june."