Find hotels in West Hartford, CT from ₩99,819

"I couldn’t even stay there. The place reeked of cigarette smoke. Then I spotted a roach crawling along the wall beside the bed and in the bathroom floor. Took a video and showed the front desk clerk, she said a manager would come talk to me…no one ever came or called. Ended up checking out and was told I’d be refunded. Trust me…you do NOT want to lay your head anywhere near this place!"

"We arrived late after a flight, around midnight. It was just a one nighty stay before we hit the New England road. Check in was quick. I asked if there were bottled waters in the room. Nope. I asked if there was a coffee maker in the room. Nope. I had to buy $3 small water bottles from a vending machine. The room had torn curtains and dirty rugs. The shower was slippery and had no rail to hold onto. I have neuropathy in my left foot and was damn near terrified to slip and fall. After i got out of the shower, I went to dry my hair and the dryer did not work. I heard the maintenance people in the hall, and I told one the dryer did not work and asked if I could get another one. He ran up and down the hall over and over. I waited with the door slightly ajar. When he returned he tried to hand me a PLUNGER! A USED PLUNGER. I am not kidding. My son woke up when I yelled NO NO NO NO. I pointed to my wet hair and made the blower noise, and he laughed and came back with a working dryer. We did not have breakfast because it was all SUGAR products. No protein. Junk food. I would not stay here again, I would make the drive a few more miles for something more suitable. "

"Toilet was dirty, TV did not work, no Kleenex box."

"Yes "

"Room was clean Staff was EXCEPTIONAL ! Check in and check out went smoothly Breakfast was prompt and pleasant Remodeling going on at the hotel and surrounding buildings so there was a lot of construction vehicles and dumpsters and noise"

"Great"

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"Not enough towels. Then had to wait as they did not have them. Asked for sheets and blankets for pull out couch and they did not have a blanket and only one pillow. Bathroom could have been cleaner and was very dated. "

"Room was recently updated and was clean. Location is convenient to restaurants and shopping. Seemed to be occupied by more “residents” than guests but that’s what you get at the price point."