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“Stepping into the Kalamazoo House felt like being transported back in time. The breakfast, prepared by a culinary chef, was absolutely delicious, and the staff was incredibly friendly and accommodating. A truly wonderful stay!”

“The hotel itself was fine. It's a nice hotel with a great lobby area. The pool is small, so beware that the kids won't have a ton of space to splash around. However, the outdoor patio area off of the pool was a great place for the adults to hang out. The room was clean and as advertised. The issue we had was during the check-in experience. The city of Kalamazoo was under a boil water advisory when we arrived and we asked about that during check-in as we had just heard about it. We were told...

“We actually got moved from this property to the Henderson Castle because when we checked in they off an upgrade for no extra charge. The castle was beautiful. The food was excellent and staff were wonderful.”

“Very clean, staff is very friendly.”

“Clean rooms and staff was great”

“Beautiful property and outstanding staff!”

“There is gas/smoke smell in the room. The bath tube drain is clogged. They don't make the bed in my 5 days stay.”

“We didnt get a chance ro stay there”

“The electricity was out in half of our room. They put us in a new room because the maintenance guy had already left.”