리셉션

데이즈 인 바이 윈덤 웨스트 멤피스 여행 후기

2 out of 5
데이즈 인 바이 윈덤 웨스트 멤피스
1100 Ingram Blvd/I-40, I-40 Exit 279A & I-55, West Memphis, AR

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1005개 이용 후기 중 308개" "
평점 8 - 좋아요. 1005개 이용 후기 중 265개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 154개" "
평점 4 - 별로예요. 1005개 이용 후기 중 139개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 139개" "

6.8/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

6/10 - 괜찮아요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For a basic room it was fine. However, the bed was so tall it was difficult to get into. It came up to just above my waist. The bed was kind of hard and the pillows were small and pretty useless. Having said all that, it was very clean and I felt safe there. If we go back, I would stay there again - especially for the price.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff
2024년 5월에 1박 숙박함

4/10 - 별로예요

Susan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

4/10 - 별로예요

Rita

가족 여행
별로예요: 편의 시설/서비스
Handicap room was terrible. Was a tub and not walkin shower as told. Bed was so high off the floor one would have to be helped into bed. Very difficult.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 22일
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

8/10 - 좋아요

George

좋아요: 직원 및 서비스
The people who work there are great and very considerate and always very helpful. With the Mexican restaurant open again and the casino on one side it makes it so the property is in a fairly convenient location.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Dear Guest,We're pleased that you found our location convenient and our staff helpful and considerate. Your satisfaction is a priority for us, and we look forward to the opportunity to host you again for another enjoyable stay in the future.

2/10 - 너무 별로예요

ShaZariea

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rude asf
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Dear Guest,We regret the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

Myron

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I think the roaches and spiders enjoyed themselves more than I did. I literally had to put down sticky traps by the door to catch spiders and bugs. One of the beds had plywood underneath the sheet to prop it up. Be careful not to get out in an adjoining room with a stranger. I watched roaches leave the adjoining room and walk directly into mine. Watch your car well your everything when you get placed by the pool. Even the staff told me it’s a sketchy area back there because that’s where the people who call the hotel home live so extra dogs extra cats extra cars extra people. People sitting out with their doors open like they’re on the front porch smoking weed. Always stay in the front only by the office. It’s noisy but decent
2024년 5월에 14박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 22일
Dear Guest,We apologize for the unacceptable conditions you experienced during your stay. This falls short of our standards, and we take your feedback seriously. Rest assured, we will address these issues with our team to ensure improvements are made. We hope to have the chance to regain your trust in the future.

2/10 - 너무 별로예요

JEFFREY

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nasty, nasty, nasty. I did not stay. The room stunk like mold. There were roaches in the room. There was dog poo in the walkways, people cooking on gas burners in the parking spaces. Did not feel safe at all. Had to go. Reached out to management, but did not return my call. Please stay away from this place if you are looking for just the basics. Terrible.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 18일
Dear Guest,We apologize for the subpar experience you had during your stay. Ensuring cleanliness and guest satisfaction are our top priorities, and we take your feedback very seriously. Rest assured, we are immediately taking appropriate actions to address them. We hope to see you again soon and to impress you with our continuous improvements.

4/10 - 별로예요

Lori

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was far from clean. Trash can liners just placed in can and they were sticky so I wasn't about to touch them. Corners, baseboards far from clean. Room needed new furniture and paint years ago. Rust on light fixtures. Would not stay there again, especially for the price paid. Dog barked all night. Cat in room next to use was cute looking out the window. No fruit or muffin in breakfast. No lids for disposable coffee cups.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 18일
Dear Guest,We apologize for the unsatisfactory experience you had during your stay. Your feedback is valuable, and we are addressing the issues with our housekeeping and maintenance teams to ensure a higher standard of cleanliness and comfort for all guests. We hope to have the opportunity to exceed your expectations in the future.

8/10 - 좋아요

Tracy

Not the best area, room was fine. Breakfast was good. Easy access.
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 18일
Dear Guest,Thank you for your kind words. We're pleased to know that you were satisfied with your room, enjoyed our breakfast options, and found our location convenient. We look forward to hosting you again for another enjoyable stay in the future.

2/10 - 너무 별로예요

Theresa

It was like being in a thriller movie,unsafe environment with people who loiters in the premises.
2024년 5월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 18일
Dear Guest,We apologize for the discomfort you experienced during your stay. Ensuring the safety and security of our guests is our top priority, and we take your feedback seriously. We will address these concerns promptly to create a more secure environment for all our guests. We hope to have the opportunity to welcome you back for a more positive experience in the future.

6/10 - 괜찮아요

Richard

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property was lacking maintenance and room was not clean.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 18일
Dear Guest,We apologize for the inconvenience caused by the lack of maintenance and cleanliness in your room. Rest assured, we are taking immediate steps to address these issues to ensure a more pleasant stay for all our guests. We hope to have the opportunity to exceed your expectations in the future.

6/10 - 괜찮아요

Quindon

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 13일
Dear Guest,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 - 훌륭해요

Emberly

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 13일
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

10/10 - 훌륭해요

Emberly

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast
2024년 5월에 6박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 13일
Dear Guest,We are happy to see this 5-star rating and glad that you liked our breakfast offerings. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

4/10 - 별로예요

Jennifer

별로예요: 숙박 시설 상태 및 시설
When we got there, the lobby was locked, and we had to get our key and check in through a partially shattered plexiglass slide-under window. Very worn out property. Pot smell overwhelming. One bed seemed to no longer have working springs. Clean sheets at least. Staff did their job, no complaints about them. Just dilapidated premises.
2024년 4월에 4박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 13일
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

2/10 - 너무 별로예요

Sheila

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Hello, I have had someone ask me to check out this morning and now another guest come assigned to the room I'm already in which is 256 we paid for today to leave tomorrow
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 15일
Dear Guest,Thank you for sharing your feedback. We have investigated your claim and found it to be inaccurate. Unfortunately, we were overbooked during your visit, which led to the unavailability of the room you requested. We understand this was frustrating and regret any discomfort it caused. We are continually working to improve our booking process to prevent such situations in the future. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 - 좋아요

Jack

좋아요: 직원 및 서비스
Liked the friendliness.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 13일
Dear Guest,Thank you for your positive feedback regarding the friendliness of our staff. We strive to provide exceptional service with a welcoming atmosphere. We appreciate your recognition and hope to continue exceeding your expectations during future stays.

10/10 - 훌륭해요

Crystal 님, Shiloh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very nice and clean
2024년 5월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,We are happy to see this 5-star rating and positive review. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

4/10 - 별로예요

Gino 님, Collingwood

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property is old and dirty and needs to be completely redone.
2024년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,Our apologies for any issues in cleanliness that you encountered. Your concerns have been noted and forwarded to our team for improvement. We would value another chance to impress you and we wish you safe travels.

10/10 - 훌륭해요

sheila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
While on vacation we stayed at several motels, Days was the nicest motel and the cheapest of all. We will stay at Days from now on.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,We're delighted to hear that you had a positive experience during your stay with us at Days! Providing exceptional service at a great value is our goal, and we're delighted to know we exceeded your expectations. Thank you for choosing us, and we look forward to welcoming you back on your future vacations!

10/10 - 훌륭해요

Emberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 5박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,Thank you for an excellent 5-star rating. We are glad you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 - 훌륭해요

Courtney

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to freeway
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,Thank you for choosing us for your recent stay. We are glad that you liked our convenient location. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business in future travels.

10/10 - 훌륭해요

Renato

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I could hear people from the next door...
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,A hearty thanks for your rating. We will take appropriate measures to improve the sound insulation of our hotel rooms. We hope to welcome you back during your next visit to our area.

4/10 - 별로예요

Logan

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible. We were not expecting anything fancy, but we expected it to be modern and clean. It was neither. Room was in poor condition with wires hanging out from under the TV and other electronics. Outlets were torn up and exposed. Windows were caked with grime. Furniture was old and worn. Bed at least had new clean looking sheets and a wafer thin blanket. The doors to the rooms next to you have gaps at the bottom so you can hear the regular conversations of the people in the rooms next to you. Stay away. Did not feel especially safe.
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,Thank you for sharing your concerns. We apologize for the condition of your room and any discomfort you experienced. Ensuring our guests' safety and comfort is our top priority, and we take your feedback seriously. We will address these issues promptly to improve our accommodations. We hope to have the opportunity to regain your trust in the future.

2/10 - 너무 별로예요

Meghan

2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

6/10 - 괜찮아요

Maranna

2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 20일
Dear Guest,Thanks for sharing your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 - 훌륭해요

Emberly

가족 여행
Good
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

2/10 - 너무 별로예요

Marcela 님, zion

연인과의 여행
별로예요: 편의 시설/서비스
I didn’t like a thing, in fact my husband and I didn’t even stay on the property, left as soon as we went inside the room and it smelled horrible. Booked a different hotel the same day because the Days Inn was a dump.
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 5월 6일
Dear Guest,We apologize for the inconvenience and disappointment you experienced. Ensuring a comfortable stay is our priority, and we regret that we fell short during your visit. Your feedback will be addressed promptly to enhance our accommodations. We hope you'll consider giving us another chance in the future.

2/10 - 너무 별로예요

BOB

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cable didn't work, tiolet didn't work, and a 2 inch cockroach. I was in the room 10 minutes. Had to go down the street to a comfort inn.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 28일
Dear Guest,Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

4/10 - 별로예요

Luis 님, Clarksville

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lots of cockroaches. Clearly this property has hygiene problems.
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 28일
Dear Guest,I would like to apologize for the inconvenience you faced regarding the cockroaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.

4/10 - 별로예요

Rick

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Location to the event I was going to was great. The room was noted a “non smoking” room but an ashtray and matches were provided. The room was obviously smoked in before I checked in . The linens reeked of cigarette smoke. No hot water when I checked in but didn’t bath til morning and it was hot then. Also exposed lighten in the shower area which was extremely dangerous. Then breakfast was cold. I had eggs, biscuits and gravy. One small milk, asked for more milk but ran out. I will not t stay here again.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 26일
Dear Guest,Thank you for bringing these concerns to our attention. We apologize for the inconvenience you experienced during your stay. Rest assured, we take these issues seriously and will address them promptly to ensure a better experience for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.

8/10 - 좋아요

Serhii 님, Goshen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Not bad for a price
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 24일
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 - 괜찮아요

Rebecca 님, Windsor

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Toilet plugged when we arrived. Burnt out light bulbs. Bathroom door , floor and baseboards very dirty
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 22일
Dear Guest,We apologize for the inconvenience you experienced during your stay. Your feedback is important, and we will address these issues promptly to ensure a better experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Andy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The building are neglected and literally rotting. My room was filthy. I’m surprised Days Inn allows them to keep their franchise. The bed was comfortable.
답변 제공: Sophia CSR 님, 2024년 4월 20일
Dear Guest,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our team. We would value another chance to impress you and we wish you safe travels.

10/10 - 훌륭해요

Jiri

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Good stay all around convenient close to the highway
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 18일
Dear Guest,We are happy to see this 5-star rating and positive review. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

2/10 - 너무 별로예요

Hana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Crawling with bed bugs
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 17일
Dear Guest,We truly regret the inconvenience caused by this issue and never want our guests to have such a kind of experience. We have shared this feedback with the concerned staff to address the pest problem. Hopefully, you will give us another chance next time you are in the area.

8/10 - 좋아요

David

좋아요: 청결 상태
Location is near the Southland casino and just
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 15일
Dear Guest,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Our Team hopes to earn your business in future travels.

4/10 - 별로예요

Alice 님, Orlando

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muddy floors and mold in bathroom, not well maintained. Very limited breakfast, unhelpful staff.
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 14일
Dear Guest,It is saddening for us to read about your recent experience with us. Our apologies for all the issues that you encountered. Rest assured, your concerns will be noted and inspected by our team for prompt action. We would value another chance to impress you and we wish you safe travels.

6/10 - 괜찮아요

Robert

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Breakfast was below average. Opened at 5 am and I came at 5:45 am. They were out of all hot items. No staff around. Left 15 minutes later with little eating. Still no staff in kitchen area.
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 10일
Dear Guest,We apologize for the inconvenience you experienced with our breakfast service. Rest assured, we will address this issue promptly to ensure a better experience for our guests in the future. We hope to serve you better next time and are looking forward to welcoming you again soon.

4/10 - 별로예요

Takisha

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 10일
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 - 별로예요

Benjamin

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 8일
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

2/10 - 너무 별로예요

Dawn

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Front desk was nice and professional. The room might not have been dirty, but peeling paint, rusted lamps, and cockroaches made it feel pretty icky.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 7일
Dear Guest,We appreciate your positive feedback regarding our front desk staff. However, we apologize for the inconvenience faced by you. We have forwarded your feedback to our team for improvements. We hope to serve you better next time.

6/10 - 괜찮아요

Kim

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loud from the road, shower busted , dirty
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 2일
Dear Guest,We are sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

2/10 - 너무 별로예요

Kaitlyn

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 1일
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

6/10 - 괜찮아요

Nancy

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 1일
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

4/10 - 별로예요

Rosalinda

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Great deal... nice staff... but sketchy area. 1st day- Our Room Flooded during the storm, 2nd day- A whole day with no tv... And 3rd day- a big fat roach in the tub. Blehhhh
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 30일
Dear Guest,Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. Rest assured, we take these matters seriously and are addressing them promptly. We appreciate your understanding and hope to have the opportunity to exceed your expectations on your next visit.

4/10 - 별로예요

tatiana

2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 17일
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

6/10 - 괜찮아요

Jalana

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was convenient. However, the room was in need of a good cleaning and major updating was needed.
2024년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 28일
Dear Guest,We're pleased that you appreciated our convenient location. Your suggestions are valuable, and we will certainly pass them along to our team to enhance our guest experience. We look forward to serving you again soon!

6/10 - 괜찮아요

Virginia

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
There's free breakfast till 9am. The people above us were loud and yelling at each other enough to make their toddler upset. You can hear almost everything going on around your room like it's happening in your room. Cheap room rental.
답변 제공: Sophia CSR 님, 2024년 3월 27일
Dear Guest,Thank you for taking the time to share your experience. However, we are sorry for the disappointment you had with the noise from the neighbouring guests. We hope you consider us again the next time your travels bring you to our area.